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Added more optional QM data correction to the AST_cleanup_agent_log.pl script

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git-svn-id: svn://192.168.202.10@3445 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2021-05-24 13:41:41 +00:00
parent 84122e55ea
commit b6fccf0dfd
2 changed files with 63 additions and 5 deletions
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docs/QUEUEMETRICS.txt
+3 -1
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@@ -1,4 +1,4 @@
VICIDIAL and QueueMetrics UPDATED: 2020-05-18
VICIDIAL and QueueMetrics UPDATED: 2020-05-24
queue_log logging was added to VICIDIAL outbound auto calling as an option in the 2.0.3 release, and for inbound in the 2.0.4 release.
@@ -23,6 +23,8 @@ As of 2009-11-23, DID and IVR logging through QueueMetrics queue_log is now part
As of 2010-03-09, queuemetrics_loginout system settings option was added to allow for slightly different logging of logins and logouts. STANDARD will use standard AGENTLOGIN AGENTLOGOFF, CALLBACK will use AGENTCALLBACKLOGIN and AGENTCALLBACKLOGOFF that QM will parse differently.
As of 2021-05-24, We added a "-qm-qa-duplicate-check" flag to the AST_cleanup_agent_log.pl script to check for and remove qa_data duplicate entries
NOTE: having a large number of calls in queue can lead to significant load issues on the QM database server