diff --git a/LANG_www/agc_it/vdc_db_query.php b/LANG_www/agc_it/vdc_db_query.php
index 94966221..d41b2cf5 100644
--- a/LANG_www/agc_it/vdc_db_query.php
+++ b/LANG_www/agc_it/vdc_db_query.php
@@ -2621,7 +2621,7 @@ else
$time_logged_in = ($StarTtime - $logintime);
if ($time_logged_in > 1000000) {$time_logged_in=1;}
- $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='$campaign',agent='Agent/$user',verb='AGENTLOGOFF',data1='$user$agents',data2='$time_logged_in',serverid='$queuemetrics_log_id';";
+ $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='NONE',agent='Agent/$user',verb='AGENTLOGOFF',data1='$user$agents',data2='$time_logged_in',serverid='$queuemetrics_log_id';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $linkB);
$affected_rows = mysql_affected_rows($linkB);
diff --git a/LANG_www/agc_it/vicidial.php b/LANG_www/agc_it/vicidial.php
index 1f653a17..bef9faf4 100644
--- a/LANG_www/agc_it/vicidial.php
+++ b/LANG_www/agc_it/vicidial.php
@@ -1449,7 +1449,7 @@ else
$linkB=mysql_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass");
mysql_select_db("$queuemetrics_dbname", $linkB);
- $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtimE',call_id='NONE',queue='$VD_campaign',agent='Agent/$VD_login',verb='AGENTLOGIN',data1='$VD_login@agents',serverid='$queuemetrics_log_id';";
+ $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtimE',call_id='NONE',queue='NONE',agent='Agent/$VD_login',verb='AGENTLOGIN',data1='$VD_login@agents',serverid='$queuemetrics_log_id';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $linkB);
$affected_rows = mysql_affected_rows($linkB);
diff --git a/LANG_www/vicidial_it/AST_timeonVDADall.php b/LANG_www/vicidial_it/AST_timeonVDADall.php
index 85b15b95..b9e4b1d3 100644
--- a/LANG_www/vicidial_it/AST_timeonVDADall.php
+++ b/LANG_www/vicidial_it/AST_timeonVDADall.php
@@ -38,6 +38,7 @@
# 80704-0543 - Added DEAD status for agents INCALL with no live call
# 80822-1222 - Added option for display of customer phone number
# 81011-0335 - Fixed remote agent display bug
+# 81022-1500 - Added inbound call stats display option
#
header ("Content-type: text/html; charset=utf-8");
@@ -83,6 +84,8 @@ if (isset($_GET["PHONEdisplay"])) {$PHONEdisplay=$_GET["PHONEdisplay"];}
elseif (isset($_POST["PHONEdisplay"])) {$PHONEdisplay=$_POST["PHONEdisplay"];}
if (isset($_GET["CUSTPHONEdisplay"])) {$CUSTPHONEdisplay=$_GET["CUSTPHONEdisplay"];}
elseif (isset($_POST["CUSTPHONEdisplay"])) {$CUSTPHONEdisplay=$_POST["CUSTPHONEdisplay"];}
+if (isset($_GET["with_inbound"])) {$with_inbound=$_GET["with_inbound"];}
+ elseif (isset($_POST["with_inbound"])) {$with_inbound=$_POST["with_inbound"];}
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
@@ -110,6 +113,7 @@ if (!isset($SERVdisplay)) {$SERVdisplay=1;} # 0=no, 1=yes
if (!isset($CALLSdisplay)) {$CALLSdisplay=1;} # 0=no, 1=yes
if (!isset($PHONEdisplay)) {$PHONEdisplay=0;} # 0=no, 1=yes
if (!isset($CUSTPHONEdisplay)) {$CUSTPHONEdisplay=0;} # 0=no, 1=yes
+if (!isset($with_inbound)) {$with_inbound='N';} # 0=no, 1=yes
function get_server_load($windows = false) {
$os = strtolower(PHP_OS);
@@ -257,13 +261,13 @@ $F=''; $FG=''; $B=''; $BG='';
echo "\n-->\n
\n";
-$stmt = "select count(*) from vicidial_campaigns where campaign_id='$group' and campaign_allow_inbound='Y';";
+$stmt = "select count(*) from vicidial_campaigns where campaign_id='" . mysql_real_escape_string($group) . "' and campaign_allow_inbound='Y';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$campaign_allow_inbound = $row[0];
echo "\n";
-echo"\n";
+echo"\n";
echo "VICIDIAL: Time On VDAD Campagna: $group\n";
echo "\n"; exit;}
else
{
-$stmt="select auto_dial_level,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,lead_filter_id,hopper_level,dial_method,adaptive_maximum_level,adaptive_dropped_percentage,adaptive_dl_diff_target,adaptive_intensity,available_only_ratio_tally,adaptive_latest_server_time,local_call_time,dial_timeout,dial_statuses from vicidial_campaigns where campaign_id='" . mysql_real_escape_string($group) . "';";
if ($group=='XXXX-ALL-ACTIVE-XXXX')
{
$stmt="select avg(auto_dial_level),min(dial_status_a),min(dial_status_b),min(dial_status_c),min(dial_status_d),min(dial_status_e),min(lead_order),min(lead_filter_id),sum(hopper_level),min(dial_method),avg(adaptive_maximum_level),avg(adaptive_dropped_percentage),avg(adaptive_dl_diff_target),avg(adaptive_intensity),min(available_only_ratio_tally),min(adaptive_latest_server_time),min(local_call_time),avg(dial_timeout),min(dial_statuses) from vicidial_campaigns;";
+
+ $stmtB="select sum(dialable_leads),sum(calls_today),sum(drops_today),avg(drops_answers_today_pct),avg(differential_onemin),avg(agents_average_onemin),sum(balance_trunk_fill),sum(answers_today),min(status_category_1),sum(status_category_count_1),min(status_category_2),sum(status_category_count_2),min(status_category_3),sum(status_category_count_3),min(status_category_4),sum(status_category_count_4) from vicidial_campaign_stats;";
}
+else
+ {
+ if ($DB > 0) {echo "\n|$with_inbound|$campaign_allow_inbound|\n";}
+
+ if ( (ereg('Y',$with_inbound)) and ($campaign_allow_inbound > 0) )
+ {
+ $stmt = "select closer_campaigns from vicidial_campaigns where campaign_id='" . mysql_real_escape_string($group) . "';";
+ $rslt=mysql_query($stmt, $link);
+ $row=mysql_fetch_row($rslt);
+ $closer_campaigns = $row[0];
+ $closer_campaigns = preg_replace("/^ | -$/","",$closer_campaigns);
+ $closer_campaigns = preg_replace("/ /","','",$closer_campaigns);
+ $closer_campaignsSQL = "'$closer_campaigns'";
+ if ($DB > 0) {echo "\n|$closer_campaigns|$closer_campaignsSQL|$stmt|\n";}
+
+ $stmt="select auto_dial_level,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,lead_filter_id,hopper_level,dial_method,adaptive_maximum_level,adaptive_dropped_percentage,adaptive_dl_diff_target,adaptive_intensity,available_only_ratio_tally,adaptive_latest_server_time,local_call_time,dial_timeout,dial_statuses from vicidial_campaigns where campaign_id IN ('" . mysql_real_escape_string($group) . "',$closer_campaignsSQL);";
+
+ $stmtB="select dialable_leads,calls_today,drops_today,drops_answers_today_pct,differential_onemin,agents_average_onemin,balance_trunk_fill,answers_today,status_category_1,status_category_count_1,status_category_2,status_category_count_2,status_category_3,status_category_count_3,status_category_4,status_category_count_4 from vicidial_campaign_stats where campaign_id IN ('" . mysql_real_escape_string($group) . "',$closer_campaignsSQL);";
+ }
+ else
+ {
+ $stmt="select auto_dial_level,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,lead_filter_id,hopper_level,dial_method,adaptive_maximum_level,adaptive_dropped_percentage,adaptive_dl_diff_target,adaptive_intensity,available_only_ratio_tally,adaptive_latest_server_time,local_call_time,dial_timeout,dial_statuses from vicidial_campaigns where campaign_id='" . mysql_real_escape_string($group) . "';";
+
+ $stmtB="select dialable_leads,calls_today,drops_today,drops_answers_today_pct,differential_onemin,agents_average_onemin,balance_trunk_fill,answers_today,status_category_1,status_category_count_1,status_category_2,status_category_count_2,status_category_3,status_category_count_3,status_category_4,status_category_count_4 from vicidial_campaign_stats where campaign_id='" . mysql_real_escape_string($group) . "';";
+ }
+ }
+if ($DB > 0) {echo "\n|$stmt|$stmtB|\n";}
+
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$DIALlev = $row[0];
@@ -361,12 +401,7 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$VDhop = $row[0];
-$stmt="select dialable_leads,calls_today,drops_today,drops_answers_today_pct,differential_onemin,agents_average_onemin,balance_trunk_fill,answers_today,status_category_1,status_category_count_1,status_category_2,status_category_count_2,status_category_3,status_category_count_3,status_category_4,status_category_count_4 from vicidial_campaign_stats where campaign_id='" . mysql_real_escape_string($group) . "';";
-if ($group=='XXXX-ALL-ACTIVE-XXXX')
- {
- $stmt="select sum(dialable_leads),sum(calls_today),sum(drops_today),avg(drops_answers_today_pct),avg(differential_onemin),avg(agents_average_onemin),sum(balance_trunk_fill),sum(answers_today),min(status_category_1),sum(status_category_count_1),min(status_category_2),sum(status_category_count_2),min(status_category_3),sum(status_category_count_3),min(status_category_4),sum(status_category_count_4) from vicidial_campaign_stats;";
- }
-$rslt=mysql_query($stmt, $link);
+$rslt=mysql_query($stmtB, $link);
$row=mysql_fetch_row($rslt);
$DAleads = $row[0];
$callsTODAY = $row[1];
@@ -472,55 +507,55 @@ echo "| ";
if ($adastats<2)
{
- echo "+ VISUALIZZA PIU DATI";
+ echo "+ VISUALIZZA PIU DATI";
}
if ($UGdisplay>0)
{
- echo " NASCONDI GRUPPI UTENTI";
+ echo " NASCONDI GRUPPI UTENTI";
}
else
{
- echo " MOSTRA GRUPPI UTENTI";
+ echo " MOSTRA GRUPPI UTENTI";
}
if ($UidORname>0)
{
- echo " MOSTRA ID OPERATORE";
+ echo " MOSTRA ID OPERATORE";
}
else
{
- echo " MOSTRA NOME OPERATORE";
+ echo " MOSTRA NOME OPERATORE";
}
if ($SERVdisplay>0)
{
- echo " NASCONDI INFO SERVER";
+ echo " NASCONDI INFO SERVER";
}
else
{
- echo " MOSTRA INFO SERVER";
+ echo " MOSTRA INFO SERVER";
}
if ($CALLSdisplay>0)
{
- echo " NASCONDI WAITING CALLS";
+ echo " NASCONDI WAITING CALLS";
}
else
{
- echo " MOSTRA WAITING CALLS";
+ echo " MOSTRA WAITING CALLS";
}
if ($PHONEdisplay>0)
{
- echo " NASCONDI PHONES";
+ echo " NASCONDI PHONES";
}
else
{
- echo " MOSTRA PHONES";
+ echo " MOSTRA PHONES";
}
if ($CUSTPHONEdisplay>0)
{
- echo " NASCONDI CUSTPHONES";
+ echo " NASCONDI CUSTPHONES";
}
else
{
- echo " MOSTRA CUSTPHONES";
+ echo " MOSTRA CUSTPHONES";
}
echo " | ";
echo "";
@@ -721,11 +756,11 @@ $HTbegin = "|";
$HDstation = "------------+";
$HTstation = " STATION |";
$HDphone = "------------+";
-$HTphone = " PHONE |";
+$HTphone = " PHONE |";
$HDuser = "--------------------+";
-$HTuser = " UTENTE |";
+$HTuser = " UTENTE |";
$HDusergroup = "--------------+";
-$HTusergroup = " USER GROUP |";
+$HTusergroup = " USER GROUP |";
$HDsessionid = "------------------+";
$HTsessionid = " SESSIONID |";
$HDbarge = "-------+";
@@ -739,9 +774,9 @@ $HTserver_ip = " SERVER IP |";
$HDcall_server_ip = "-----------------+";
$HTcall_server_ip = " CALL SERVER IP |";
$HDtime = "---------+";
-$HTtime = " MM:SS |";
+$HTtime = " MM:SS |";
$HDcampaign = "------------+";
-$HTcampaign = " CAMPAGNA |";
+$HTcampaign = " CAMPAGNA |";
$HDcalls = "-------+";
$HTcalls = " CALLS |";
@@ -981,12 +1016,12 @@ $calls_to_list = mysql_num_rows($rslt);
if (eregi("INCALL",$Lstatus))
{
### temporarily deactivate DEAD calls display until bug is fixed
- # if (!ereg("$Acallerid[$i]\|",$callerids))
- # {
- # $Astatus[$i] = 'DEAD';
- # $Lstatus = 'DEAD';
- # $status = ' DEAD ';
- # }
+ if (!ereg("$Acallerid[$i]\|",$callerids))
+ {
+ $Astatus[$i] = 'DEAD';
+ $Lstatus = 'DEAD';
+ $status = ' DEAD ';
+ }
if ( (eregi("AUTO",$comments)) or (strlen($comments)<1) )
{$CM='A';}
diff --git a/LANG_www/vicidial_it/admin.php b/LANG_www/vicidial_it/admin.php
index c7511ce8..4b7d1300 100644
--- a/LANG_www/vicidial_it/admin.php
+++ b/LANG_www/vicidial_it/admin.php
@@ -6631,6 +6631,9 @@ if ($ADD==2111)
$stmt="INSERT INTO vicidial_inbound_groups (group_id,group_name,group_color,active,web_form_address,voicemail_ext,next_agent_call,fronter_display,ingroup_script,get_call_launch) values('$group_id','$group_name','$group_color','$active','" . mysql_real_escape_string($web_form_address) . "','$voicemail_ext','$next_agent_call','$fronter_display','$script_id','$get_call_launch');";
$rslt=mysql_query($stmt, $link);
+ $stmt="INSERT INTO vicidial_campaign_stats (campaign_id) values('$group_id');";
+ $rslt=mysql_query($stmt, $link);
+
echo "
GRUPPO AGGIUNTO: $group_id\n";
### LOG CHANGES TO LOG FILE ###
@@ -6708,7 +6711,7 @@ if ($ADD==2311)
{echo "
DID NOT ADDED - there is already a DID in the system with this extension\n";}
else
{
- if ( (strlen($did_pattern) < 1) or (strlen($did_pattern) < 1) or (eregi(' ',$did_pattern)) or (eregi(' ',$did_pattern)) or (eregi("\+",$did_pattern)) )
+ if ( (strlen($source_did) < 1) or (strlen($did_pattern) < 1) or (eregi(' ',$source_did)) or (eregi(' ',$did_pattern)) or (eregi("\+",$source_did)) )
{
echo "
DID NOT ADDED - Per favore torna indietro e ricontrolla i dati inseriti\n";
echo "
DID Extension must be between 2 and 20 characters in length and contain no ' -+'.\n";
@@ -6723,7 +6726,7 @@ if ($ADD==2311)
$row=mysql_fetch_row($rslt);
$did_id = $row[0];
- echo "
DID ADDED: $did_pattern - $did_id\n";
+ echo "
DID ADDED: $did_pattern $did_description - $did_id\n";
### LOG CHANGES TO LOG FILE ###
if ($WeBRooTWritablE > 0)
@@ -10200,6 +10203,9 @@ if ($ADD==6111)
$stmt="DELETE from vicidial_live_inbound_agents where group_id='$group_id';";
$rslt=mysql_query($stmt, $link);
+ $stmt="DELETE from vicidial_campaign_stats where campaign_id='$group_id';";
+ $rslt=mysql_query($stmt, $link);
+
### LOG CHANGES TO LOG FILE ###
if ($WeBRooTWritablE > 0)
{
@@ -13858,7 +13864,7 @@ if ($ADD==3311)
echo "| User Route Settings In-Gruppo: | $NWB#vicidial_inbound_dids-user_route_settings_ingroup$NWE |
\n";
- echo "| In-ID Gruppo: | |