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Several fixes and small changes to QM queue_log logging

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Added phone alias load balance login server twin validation option
Raising the input limit on most URL admin fields to 2000 characters

git-svn-id: svn://192.168.202.10@1609 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2011-02-25 05:50:23 +00:00
parent 6213bf6247
commit c32946d89f
16 changed files with 481 additions and 140 deletions
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bin/AST_VDremote_agents.pl
+35 -11
View File
@@ -38,6 +38,7 @@
# 101108-0032 - Added ADDMEMBER queue_log code
# 110103-1230 - Added queuemetrics_loginout NONE option
# 110124-1134 - Small query fix for large queue_log tables
# 110224-1903 - Added compatibility with QM phone environment logging
#
### begin parsing run-time options ###
@@ -502,8 +503,9 @@ while($one_day_interval > 0)
if (length($DBremote_user[$h])>1)
{
$CAMPAIGN_autodial[$h] = 'Y';
$CAMPAIGN_queuemetrics_phone_environment[$h] = '';
### find the dial method of the campaign for each remote agent
$stmtA = "SELECT dial_method FROM vicidial_campaigns where campaign_id='$DBremote_campaign[$h]';";
$stmtA = "SELECT dial_method,queuemetrics_phone_environment FROM vicidial_campaigns where campaign_id='$DBremote_campaign[$h]';";
if ($DBX) {print STDERR "|$stmtA|\n";}
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
@@ -512,6 +514,7 @@ while($one_day_interval > 0)
{
@aryA = $sthA->fetchrow_array;
$CAMPAIGN_dial_method[$h] = $aryA[0];
$CAMPAIGN_queuemetrics_phone_environment[$h] = $aryA[1];
if ($CAMPAIGN_dial_method[$h] =~ /MANUAL|INBOUND_MAN/)
{$CAMPAIGN_autodial[$h] = 'N';}
@@ -633,16 +636,16 @@ while($one_day_interval > 0)
if ($queuemetrics_loginout !~ /NONE/)
{
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$DBremote_campaign[$h]',agent='Agent/$DBremote_user[$h]',verb='$QM_LOGIN',data1='$DBremote_user[$h]$agents',serverid='$queuemetrics_log_id';";
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$DBremote_campaign[$h]',agent='Agent/$DBremote_user[$h]',verb='$QM_LOGIN',data1='$DBremote_user[$h]$agents',serverid='$queuemetrics_log_id',data4='$CAMPAIGN_queuemetrics_phone_environment[$h]';";
$Baffected_rows = $dbhB->do($stmtB);
}
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$DBremote_campaign[$h]',agent='Agent/$DBremote_user[$h]',verb='UNPAUSE',serverid='$queuemetrics_log_id';";
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$DBremote_campaign[$h]',agent='Agent/$DBremote_user[$h]',verb='UNPAUSE',serverid='$queuemetrics_log_id',data4='$CAMPAIGN_queuemetrics_phone_environment[$h]';";
$Baffected_rows = $dbhB->do($stmtB);
if ($queuemetrics_addmember_enabled > 0)
{
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$DBremote_campaign[$h]',agent='Agent/$DBremote_user[$h]',verb='ADDMEMBER2',data1='$DBremote_user[$h]$agents',serverid='$queuemetrics_log_id';";
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$DBremote_campaign[$h]',agent='Agent/$DBremote_user[$h]',verb='ADDMEMBER2',data1='$DBremote_user[$h]$agents',serverid='$queuemetrics_log_id',data4='$CAMPAIGN_queuemetrics_phone_environment[$h]';";
$Baffected_rows = $dbhB->do($stmtB);
}
@@ -705,7 +708,7 @@ while($one_day_interval > 0)
if ( ($enable_queuemetrics_logging > 0) && ($queuemetrics_addmember_enabled > 0) )
{
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$TEMPingroups[$s]',agent='Agent/$DBremote_user[$h]',verb='ADDMEMBER2',data1='$DBremote_user[$h]$agents',serverid='$queuemetrics_log_id';";
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$TEMPingroups[$s]',agent='Agent/$DBremote_user[$h]',verb='ADDMEMBER2',data1='$DBremote_user[$h]$agents',serverid='$queuemetrics_log_id',data4='$CAMPAIGN_queuemetrics_phone_environment[$h]';";
$Baffected_rows = $dbhB->do($stmtB);
}
}
@@ -753,6 +756,7 @@ while($one_day_interval > 0)
$VD_campaign_id[$z] = $VDcampaign_id;
$VD_call_server_ip[$z] = $VDcall_server_ip;
$VD_random[$z] = $VDrandom;
$USER_queuemetrics_phone_environment[$z]='';
$z++;
$rec_count++;
@@ -774,6 +778,17 @@ while($one_day_interval > 0)
}
$sthA->finish();
$stmtA = "SELECT queuemetrics_phone_environment FROM vicidial_campaigns where campaign_id='$VD_campaign_id[$z]';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$USER_queuemetrics_phone_environment[$z] = $aryA[0];
}
$sthA->finish();
if ($autocallexists[$z] < 1)
{
if ($DELusers =~ /R\/$VD_user[$z]\|/)
@@ -795,7 +810,7 @@ while($one_day_interval > 0)
if ($DBX) {print "CONNECTED TO DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";}
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='NONE',agent='Agent/$VD_user[$z]',verb='PAUSEALL',serverid='$queuemetrics_log_id';";
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='NONE',agent='Agent/$VD_user[$z]',verb='PAUSEALL',serverid='$queuemetrics_log_id',data4='$USER_queuemetrics_phone_environment[$z]';";
$Baffected_rows = $dbhB->do($stmtB);
$stmtB = "SELECT time_id,data1 FROM queue_log where agent='Agent/$VD_user[$z]' and verb IN('AGENTLOGIN','AGENTCALLBACKLOGIN') and time_id > $check_time order by time_id desc limit 1;";
@@ -832,7 +847,12 @@ while($one_day_interval > 0)
}
$sthB->finish();
}
$stmtB = "SELECT distinct queue FROM queue_log where time_id >= $logintime and agent='Agent/$VD_user[$z]' and verb IN('ADDMEMBER','ADDMEMBER2') order by time_id desc;";
if ($queuemetrics_loginout =~ /NONE/)
{
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='NONE',agent='Agent/$VD_user[$z]',verb='PAUSEREASON',serverid='$queuemetrics_log_id',data1='LOGOFF';";
$Baffected_rows = $dbhB->do($stmtB);
}
$stmtB = "SELECT distinct queue FROM queue_log where time_id >= $logintime and agent='Agent/$VD_user[$z]' and verb IN('ADDMEMBER','ADDMEMBER2') and queue != '$VD_campaign_id[$z]' order by time_id desc;";
$sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr;
$sthB->execute or die "executing: $stmtB ", $dbhB->errstr;
$sthBrows=$sthB->rows;
@@ -845,10 +865,14 @@ while($one_day_interval > 0)
}
$sthB->finish();
$AM_queue[$rec_count] = $VD_campaign_id[$z];
$rec_count++;
$sthBrows++;
$rec_count=0;
while ($sthBrows > $rec_count)
{
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$AM_queue[$rec_count]',agent='Agent/$VD_user[$z]',verb='REMOVEMEMBER',data1='$phone_logged_in',serverid='$queuemetrics_log_id';";
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$AM_queue[$rec_count]',agent='Agent/$VD_user[$z]',verb='REMOVEMEMBER',data1='$phone_logged_in',serverid='$queuemetrics_log_id',data4='$USER_queuemetrics_phone_environment[$z]';";
$Baffected_rows = $dbhB->do($stmtB);
$rec_count++;
}
@@ -856,7 +880,7 @@ while($one_day_interval > 0)
if ($queuemetrics_loginout !~ /NONE/)
{
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$VD_campaign_id[$z]',agent='Agent/$VD_user[$z]',verb='$QM_LOGOFF',data1='$phone_logged_in',data2='$time_logged_in',serverid='$queuemetrics_log_id';";
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$VD_campaign_id[$z]',agent='Agent/$VD_user[$z]',verb='$QM_LOGOFF',data1='$phone_logged_in',data2='$time_logged_in',serverid='$queuemetrics_log_id',data4='$USER_queuemetrics_phone_environment[$z]';";
$Baffected_rows = $dbhB->do($stmtB);
}
@@ -883,10 +907,10 @@ while($one_day_interval > 0)
if ($DBX) {print "CONNECTED TO DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";}
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='NONE',agent='Agent/$VD_user[$z]',verb='PAUSEALL',serverid='$queuemetrics_log_id';";
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='NONE',agent='Agent/$VD_user[$z]',verb='PAUSEALL',serverid='$queuemetrics_log_id',data4='$USER_queuemetrics_phone_environment[$z]';";
$Baffected_rows = $dbhB->do($stmtB);
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='NONE',agent='Agent/$VD_user[$z]',verb='UNPAUSEALL',serverid='$queuemetrics_log_id';";
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='NONE',agent='Agent/$VD_user[$z]',verb='UNPAUSEALL',serverid='$queuemetrics_log_id',data4='$USER_queuemetrics_phone_environment[$z]';";
$Baffected_rows = $dbhB->do($stmtB);
$dbhB->disconnect();