updated language builds
release 2.2.0rc5 flagged git-svn-id: svn://192.168.202.10@1339 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
+108
-3
@@ -547,7 +547,7 @@ else
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########### CURRENT DAY SALES GATHERING outbound-only: vicidial_log ######
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###########################################################################
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$stmtA = "select vicidial_log.user,first_name,last_name,address1,address2,city,state,postal_code,vicidial_list.phone_number,vicidial_list.email,security_phrase,vicidial_list.comments,call_date,vicidial_list.lead_id,vicidial_users.full_name,vicidial_log.status,vicidial_list.vendor_lead_code,vicidial_list.source_id,vicidial_log.list_id,title,address3,last_local_call_time,uniqueid,length_in_sec,vicidial_list.list_id,vicidial_list.list_id,UNIX_TIMESTAMP(vicidial_log.call_date),vicidial_campaigns.campaign_name,vicidial_campaigns.campaign_cid from vicidial_list,vicidial_log,vicidial_users,vicidial_campaigns where $campaignSQL $sale_statusesSQL and call_date > '$shipdate 00:00:01' and call_date < '$shipdate 23:59:59' and vicidial_log.lead_id=vicidial_list.lead_id and vicidial_users.user=vicidial_log.user and vicidial_log.campaign_id=vicidial_campaigns.campaign_id order by call_date;";
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if ($output_format =~ /^tab-QMcustomUSA$/)
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if ($output_format =~ /^tab-QMcustomUSA$|^tab-SCcustomUSA$/)
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{
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$stmtA = "select vicidial_log.user,8,8,8,8,8,8,8,vicidial_log.phone_number,8,8,8,call_date,vicidial_log.lead_id,vicidial_users.full_name,vicidial_log.status,8,8,vicidial_log.list_id,8,8,call_date,uniqueid,length_in_sec,vicidial_log.list_id,vicidial_log.list_id,UNIX_TIMESTAMP(vicidial_log.call_date),vicidial_campaigns.campaign_name,vicidial_campaigns.campaign_cid from vicidial_log,vicidial_users,vicidial_campaigns where $campaignSQL $sale_statusesSQL and call_date > '$shipdate 00:00:01' and call_date < '$shipdate 23:59:59' and vicidial_users.user=vicidial_log.user and vicidial_log.campaign_id=vicidial_campaigns.campaign_id order by call_date;";
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}
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@@ -607,7 +607,7 @@ if (length($with_inboundSQL)>3)
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########### CURRENT DAY SALES GATHERING inbound-only: vicidial_closer_log ######
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###########################################################################
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$stmtA = "select vicidial_closer_log.user,first_name,last_name,address1,address2,city,state,postal_code,vicidial_list.phone_number,vicidial_list.email,security_phrase,vicidial_list.comments,call_date,vicidial_list.lead_id,vicidial_users.full_name,vicidial_closer_log.status,vicidial_list.vendor_lead_code,vicidial_list.source_id,vicidial_closer_log.list_id,campaign_id,title,address3,last_local_call_time,xfercallid,closecallid,uniqueid,length_in_sec,queue_seconds,vicidial_list.list_id,vicidial_list.list_id,UNIX_TIMESTAMP(vicidial_closer_log.call_date),agent_alert_delay from vicidial_list,vicidial_closer_log,vicidial_users,vicidial_inbound_groups where $with_inboundSQL $close_statusesSQL and call_date > '$shipdate 00:00:01' and call_date < '$shipdate 23:59:59' and vicidial_closer_log.lead_id=vicidial_list.lead_id and vicidial_users.user=vicidial_closer_log.user and vicidial_inbound_groups.group_id=vicidial_closer_log.campaign_id order by call_date;";
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if ($output_format =~ /^tab-QMcustomUSA$/)
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if ($output_format =~ /^tab-QMcustomUSA$|^tab-SCcustomUSA$/)
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{
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$stmtA = "select vicidial_closer_log.user,8,8,8,8,8,8,8,vicidial_closer_log.phone_number,8,8,8,call_date,vicidial_closer_log.lead_id,vicidial_users.full_name,vicidial_closer_log.status,8,8,vicidial_closer_log.list_id,campaign_id,8,8,call_date,xfercallid,closecallid,uniqueid,length_in_sec,queue_seconds,vicidial_closer_log.list_id,vicidial_closer_log.list_id,UNIX_TIMESTAMP(vicidial_closer_log.call_date),agent_alert_delay from vicidial_closer_log,vicidial_users,vicidial_inbound_groups where $with_inboundSQL $close_statusesSQL and call_date > '$shipdate 00:00:01' and call_date < '$shipdate 23:59:59' and vicidial_users.user=vicidial_closer_log.user and vicidial_inbound_groups.group_id=vicidial_closer_log.campaign_id order by call_date;";
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}
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@@ -749,7 +749,7 @@ if ($ftp_transfer > 0)
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$ftp->quit;
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}
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if ( ( ($DB) || ($totals_only > 0) ) && ($output_format =~ /^tab-QMcustomUSA$/) )
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if ( ( ($DB) || ($totals_only > 0) ) && ($output_format =~ /^tab-QMcustomUSA$|^tab-SCcustomUSA$/) )
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{
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if ($OUTtalk > 0) {$OUTtalkmin = ($OUTtalk / 60);}
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if ($INtalk > 0) {$INtalkmin = ($INtalk / 60);}
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@@ -1183,6 +1183,8 @@ sub select_format_loop
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# 11- application name, 4 characters
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# 12- order number (just a dash for now '-')
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# 13- call recording filenames
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# 14- outbound/inbound
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# 15- domestic or international
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$uniqueid =~ s/\.00000//gi;
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$uniqueid =~ s/\.0000//gi;
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@@ -1215,6 +1217,109 @@ sub select_format_loop
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}
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if ($output_format =~ /^tab-SCcustomUSA$/)
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{
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# 1245328655100219 2009-06-18 05:37:35 937 9375551212 8185551223 8106 35 255 0 DSAW - q8187-20090618-053939-1245328655.100219.WAV|q8186-20090618-053735-1245328655.100219.WAV
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# 1- Call id: uniqueid padded
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# 2- Date: call date in EST
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# 3- Time: call time in EST.
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# 4- Area Code: area code of the caller
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# 5- CID: full 10-digit phone number of the caller
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# 6- DID: inbound number that was dialed by the caller
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# 7- Agent id: Who answered the call(user), leave blank is call was dropped / abondoned.
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# 8- Hold: time in seconds for how long the call was holding before getting answered by an agent
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# 9- Talk: time in seconds for how long the agent was talking with the customer
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# 10- ACW: time in seconds for how long the agent spent wrapping up the call before answering the next call.
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# 11- Campaign: Name of Campaign(application code, 4 characters)
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# 12- Type of Call: status(disposition)
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# 13- Work Order #: i.e. Cxxxxxxxxxxx
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# 14- Call_Recording_Filenames: file name for recorded file name for the call.. Example: 1001.wav
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# 15- Inbound/Outbound: Inbound or Outbound call designation
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# 16- Appointment Set Date and Time: Time appt was set for in EST
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# 17- Note Time Stamp: Time Stamp of Note
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# 18- Note Text: Actual Note taken by agent
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# 1- unique number (digits only)
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# 2- date
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# 3- time
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# 4- CID arecode
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# 5- CID full
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# 6- DID
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# 7- user
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# 8- hold time (seconds)
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# 9- talk time (seconds)
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# 10- after call work time (seconds)
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# 11- application name, 4 characters
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# 12- order number (just a dash for now '-')
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# 13- call recording filenames
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# 14- outbound/inbound
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# 15- domestic or international
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$stmtB = "select call_date,order_id,appointment_date,appointment_time,call_notes from vicidial_call_notes where lead_id='$lead_id' and uniqueid='$uniqueid' and call_date > '$shipdate 00:00:01' and call_date < '$shipdate 23:59:59' order by call_date desc limit 1;";
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$sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr;
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$sthB->execute or die "executing: $stmtB ", $dbhB->errstr;
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$sthBrows=$sthB->rows;
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$rec_countB=0;
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while ($sthBrows > $rec_countB)
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{
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@aryB = $sthB->fetchrow_array;
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$appointment_call_date = $aryB[0];
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$order_id = $aryB[1];
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$appointment_date = $aryB[2];
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$appointment_time = $aryB[3];
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$call_notes = $aryB[4];
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$rec_countB++;
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}
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$sthB->finish();
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$dispo_time = 0;
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$stmtB = "select dispo_sec from vicidial_agent_log where lead_id='$lead_id' and user='$user' and event_time > '$shipdate 00:00:01' and event_time < '$shipdate 23:59:59' order by event_time desc limit 1;";
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$sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr;
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$sthB->execute or die "executing: $stmtB ", $dbhB->errstr;
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$sthBrows=$sthB->rows;
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$rec_countB=0;
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while ($sthBrows > $rec_countB)
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{
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@aryB = $sthB->fetchrow_array;
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$dispo_time = $aryB[0];
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$rec_countB++;
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}
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$sthB->finish();
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$uniqueid =~ s/\.00000//gi;
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$uniqueid =~ s/\.0000//gi;
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$uniqueid =~ s/\.000//gi;
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$uniqueid =~ s/\.00//gi;
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$uniqueid =~ s/\.0//gi;
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$uniqueid =~ s/\D//gi;
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@call_date_array = split(/ /,$call_date);
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while (length($phone_number)>10) {$phone_number =~ s/^.//gi;}
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$phone_areacode = substr($phone_number, 0, 3);
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if (length($closer) < 1) {$closer = $user;}
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if ($closer =~ /VDCL|VDAD/) {$closer='-';}
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$application = substr($did_name, 0, 4);
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$queue_seconds = int($queue_seconds + .5);
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$talk_seconds = ( ($length_in_sec - $queue_seconds) - $agent_alert_delay);
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if ($talk_seconds < 0) {$talk_seconds=0;}
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$call_notes =~ s/\r|\n|\t//gi;
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if ($outbound =~ /Y/) {$in_out = "Outbound";}
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else {$in_out = "Inbound";}
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if ($uniqueidLIST !~ /\|$uniqueid\|/)
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{
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$str = "103$uniqueid\t$call_date_array[0]\t$call_date_array[1]\t$phone_areacode\t$phone_number\t$did_pattern\t$closer\t$queue_seconds\t$talk_seconds\t$dispo_time\t$application\t$status\t$order_id\t$ivr_filename\t$in_out\t$appointment_date $appointment_time\t$appointment_call_date\t$call_notes\t\n";
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$uniqueidLIST .= "$uniqueid|";
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if ($DBX > 0) {print "UNIQUE: -----$uniqueidLIST-----$uniqueid";}
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# if ($DBX > 0) {print "$uniqueid|$talk_seconds|$outbound|$INcalls|$OUTcalls\n";}
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if ($outbound =~ /Y/) {$OUTtalk = ($OUTtalk + $talk_seconds); $OUTcalls++;}
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else {$INtalk = ($INtalk + $talk_seconds); $INcalls++;}
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}
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}
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$Ealert .= "$str";
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print out "$str";
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