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Added agent screen latency logging, viewable in the Real-Time Report and

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the new Agent Latency Report.

git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2023-04-21 15:01:04 +00:00
parent 5dc8d14da1
commit c962a03d2b
14 changed files with 1148 additions and 68 deletions
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extras/MySQL_AST_CREATE_tables.sql
+42 -1
View File
@@ -4934,6 +4934,41 @@ index (user),
index (call_date)
) ENGINE=MyISAM;
CREATE TABLE vicidial_live_agents_details (
user VARCHAR(20) NOT NULL PRIMARY KEY,
update_date DATETIME,
web_ip VARCHAR(45) default '',
latency MEDIUMINT(7) default '0',
latency_min_avg MEDIUMINT(7) default '0',
latency_min_peak MEDIUMINT(7) default '0',
latency_hour_avg MEDIUMINT(7) default '0',
latency_hour_peak MEDIUMINT(7) default '0',
latency_today_avg MEDIUMINT(7) default '0',
latency_today_peak MEDIUMINT(7) default '0',
index (user),
index (update_date)
) ENGINE=MyISAM;
CREATE TABLE vicidial_agent_latency_log (
user VARCHAR(20) NOT NULL,
log_date DATETIME,
latency MEDIUMINT(7) default '0',
web_ip VARCHAR(45) default '',
index (user),
index (log_date)
) ENGINE=MyISAM;
CREATE TABLE vicidial_agent_latency_summary_log (
user VARCHAR(20) NOT NULL,
log_date DATETIME,
web_ip VARCHAR(45) default '',
latency_avg MEDIUMINT(7) default '0',
latency_peak MEDIUMINT(7) default '0',
latency_count SMALLINT(4) default '0',
index (user),
index (log_date)
) ENGINE=MyISAM;
ALTER TABLE vicidial_email_list MODIFY message text character set utf8;
@@ -5207,6 +5242,12 @@ ALTER TABLE vicidial_agent_notifications_archive MODIFY notification_id INT(10)
CREATE TABLE vicidial_user_dial_log_archive LIKE vicidial_user_dial_log;
CREATE UNIQUE INDEX vdudl on vicidial_user_dial_log_archive (caller_code,call_date,user);
CREATE TABLE vicidial_agent_latency_log_archive LIKE vicidial_agent_latency_log;
CREATE UNIQUE INDEX vdalla on vicidial_agent_latency_log_archive (user,log_date);
CREATE TABLE vicidial_agent_latency_summary_log_archive LIKE vicidial_agent_latency_summary_log;
CREATE UNIQUE INDEX vdalsla on vicidial_agent_latency_summary_log_archive (user,log_date,web_ip);
GRANT RELOAD ON *.* TO cron@'%';
GRANT RELOAD ON *.* TO cron@localhost;
@@ -5301,4 +5342,4 @@ INSERT INTO `wallboard_reports` VALUES ('AGENTS_AND_QUEUES','Agents and Queues',
UPDATE system_settings set vdc_agent_api_active='1';
UPDATE system_settings SET db_schema_version='1681',db_schema_update_date=NOW(),reload_timestamp=NOW();
UPDATE system_settings SET db_schema_version='1682',db_schema_update_date=NOW(),reload_timestamp=NOW();
extras/upgrade_2.14.sql
+43
View File
@@ -2226,3 +2226,46 @@ CREATE TABLE vicidial_user_dial_log_archive LIKE vicidial_user_dial_log;
CREATE UNIQUE INDEX vdudl on vicidial_user_dial_log_archive (caller_code,call_date,user);
UPDATE system_settings SET db_schema_version='1681',db_schema_update_date=NOW() where db_schema_version < 1681;
CREATE TABLE vicidial_live_agents_details (
user VARCHAR(20) NOT NULL PRIMARY KEY,
update_date DATETIME,
web_ip VARCHAR(45) default '',
latency MEDIUMINT(7) default '0',
latency_min_avg MEDIUMINT(7) default '0',
latency_min_peak MEDIUMINT(7) default '0',
latency_hour_avg MEDIUMINT(7) default '0',
latency_hour_peak MEDIUMINT(7) default '0',
latency_today_avg MEDIUMINT(7) default '0',
latency_today_peak MEDIUMINT(7) default '0',
index (user),
index (update_date)
) ENGINE=MyISAM;
CREATE TABLE vicidial_agent_latency_log (
user VARCHAR(20) NOT NULL,
log_date DATETIME,
latency MEDIUMINT(7) default '0',
web_ip VARCHAR(45) default '',
index (user),
index (log_date)
) ENGINE=MyISAM;
CREATE TABLE vicidial_agent_latency_summary_log (
user VARCHAR(20) NOT NULL,
log_date DATETIME,
web_ip VARCHAR(45) default '',
latency_avg MEDIUMINT(7) default '0',
latency_peak MEDIUMINT(7) default '0',
latency_count SMALLINT(4) default '0',
index (user),
index (log_date)
) ENGINE=MyISAM;
CREATE TABLE vicidial_agent_latency_log_archive LIKE vicidial_agent_latency_log;
CREATE UNIQUE INDEX vdalla on vicidial_agent_latency_log_archive (user,log_date);
CREATE TABLE vicidial_agent_latency_summary_log_archive LIKE vicidial_agent_latency_summary_log;
CREATE UNIQUE INDEX vdalsla on vicidial_agent_latency_summary_log_archive (user,log_date,web_ip);
UPDATE system_settings SET db_schema_version='1682',db_schema_update_date=NOW() where db_schema_version < 1682;