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Added Per-User Per-In-Group daily call limits.

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git-svn-id: svn://192.168.202.10@3805 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2024-02-21 02:49:58 +00:00
parent 832ee75112
commit caad79b868
20 changed files with 1379 additions and 93 deletions
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bin/AST_VDadapt.pl
+6 -5
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@@ -6,7 +6,7 @@
# adjusts the auto_dial_level for vicidial adaptive-predictive campaigns.
# gather call stats for campaigns and in-groups
#
# Copyright (C) 2023 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGELOG
# 60823-1302 - First build from AST_VDhopper.pl
@@ -60,9 +60,10 @@
# 212207-2207 - Added IQNANQ to drop SQL calculation queries
# 211122-1457 - Fix for logging bug and modification to drop percentage calculation
# 230309-1009 - Added abandon_check_queue feature
# 240219-1514 - Added vicidial_live_inbound_agents.daily_limit parameter
#
$build='230309-1009';
$build='240219-1514';
# constants
$DB=0; # Debug flag, set to 0 for no debug messages, On an active system this will generate lots of lines of output per minute
$US='__';
@@ -1040,7 +1041,7 @@ while ($master_loop < $CLIloops)
if (length($qp_groupWAIT_aco)<2)
{$qp_groupWAIT_aco="''";}
### Get list of users that should take higher priority inbound calls first
$stmtA = "SELECT distinct user from vicidial_live_inbound_agents where group_id IN($qp_groupWAIT_aco);";
$stmtA = "SELECT distinct user from vicidial_live_inbound_agents where group_id IN($qp_groupWAIT_aco) and ( (daily_limit = '-1') or (daily_limit > calls_today) );";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@@ -1068,7 +1069,7 @@ while ($master_loop < $CLIloops)
@GRADEuser=@MT;
@GRADEgrade=@MT;
@userGRADEarray=@MT;
$stmtA = "SELECT vicidial_live_agents.user,vicidial_live_inbound_agents.group_grade,vicidial_live_agents.campaign_grade from vicidial_live_agents, vicidial_live_inbound_agents WHERE vicidial_live_agents.user=vicidial_live_inbound_agents.user and status IN('CLOSER','READY') and lead_id<1 $ADUfindSQL and vicidial_live_inbound_agents.group_id='$ICBQgroup_id[$r]' and last_update_time > '$BDtsSQLdate' and vicidial_live_agents.user NOT IN($vlia_users) and ring_callerid='' $qp_groupWAIT_camp_SQL limit 1000;";
$stmtA = "SELECT vicidial_live_agents.user,vicidial_live_inbound_agents.group_grade,vicidial_live_agents.campaign_grade from vicidial_live_agents, vicidial_live_inbound_agents WHERE vicidial_live_agents.user=vicidial_live_inbound_agents.user and status IN('CLOSER','READY') and lead_id<1 $ADUfindSQL and vicidial_live_inbound_agents.group_id='$ICBQgroup_id[$r]' and last_update_time > '$BDtsSQLdate' and vicidial_live_agents.user NOT IN($vlia_users) and ring_callerid='' and ( (vicidial_live_inbound_agents.daily_limit = '-1') or (vicidial_live_inbound_agents.daily_limit > vicidial_live_inbound_agents.calls_today) ) $qp_groupWAIT_camp_SQL limit 1000;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@@ -1134,7 +1135,7 @@ while ($master_loop < $CLIloops)
{
$sthArowsFA=0;
$VDADuser='';
$stmtA = "SELECT vicidial_live_agents.conf_exten,vicidial_live_agents.user,vicidial_live_agents.extension,vicidial_live_agents.server_ip,vicidial_live_inbound_agents.group_weight,ra_user,vicidial_live_agents.campaign_id,on_hook_agent,on_hook_ring_time,vicidial_live_inbound_agents.group_grade,vicidial_live_agents.campaign_grade from vicidial_live_agents, vicidial_live_inbound_agents WHERE vicidial_live_agents.user=vicidial_live_inbound_agents.user and status IN('CLOSER','READY') and lead_id<1 $ADUfindSQL and vicidial_live_inbound_agents.group_id='$ICBQgroup_id[$r]' and last_update_time > '$BDtsSQLdate' and vicidial_live_agents.user NOT IN($routed_user_list$vlia_users) and ring_callerid='' $qp_groupWAIT_camp_SQL $agent_call_order limit 1;";
$stmtA = "SELECT vicidial_live_agents.conf_exten,vicidial_live_agents.user,vicidial_live_agents.extension,vicidial_live_agents.server_ip,vicidial_live_inbound_agents.group_weight,ra_user,vicidial_live_agents.campaign_id,on_hook_agent,on_hook_ring_time,vicidial_live_inbound_agents.group_grade,vicidial_live_agents.campaign_grade from vicidial_live_agents, vicidial_live_inbound_agents WHERE vicidial_live_agents.user=vicidial_live_inbound_agents.user and status IN('CLOSER','READY') and lead_id<1 $ADUfindSQL and vicidial_live_inbound_agents.group_id='$ICBQgroup_id[$r]' and last_update_time > '$BDtsSQLdate' and vicidial_live_agents.user NOT IN($routed_user_list$vlia_users) and ring_callerid='' and ( (vicidial_live_inbound_agents.daily_limit = '-1') or (vicidial_live_inbound_agents.daily_limit > vicidial_live_inbound_agents.calls_today) ) $qp_groupWAIT_camp_SQL $agent_call_order limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArowsFA=$sthA->rows;