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Added List Order randomize feature

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Added two new QM options in System Settings

git-svn-id: svn://192.168.202.10@1585 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2011-01-09 17:07:15 +00:00
parent 7b45fe42d3
commit d7e5c478a3
10 changed files with 300 additions and 138 deletions
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bin/AST_VDremote_agents.pl
+27 -5
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@@ -11,7 +11,7 @@
# agents that should appear to be logged in so that the calls can be transferred
# out to them properly.
#
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2011 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGELOG:
# 50215-0954 - First version of script
@@ -36,6 +36,7 @@
# 100524-1542 - Fixed live call detection bug on multi-server systems
# 100622-0917 - Added start_call_url function for remote agents, this launches a separate child script
# 101108-0032 - Added ADDMEMBER queue_log code
# 110103-1230 - Added queuemetrics_loginout NONE option
#
### begin parsing run-time options ###
@@ -629,8 +630,11 @@ while($one_day_interval > 0)
if ($DBX) {print "CONNECTED TO DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";}
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$DBremote_campaign[$h]',agent='Agent/$DBremote_user[$h]',verb='$QM_LOGIN',data1='$DBremote_user[$h]$agents',serverid='$queuemetrics_log_id';";
$Baffected_rows = $dbhB->do($stmtB);
if ($queuemetrics_loginout !~ /NONE/)
{
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$DBremote_campaign[$h]',agent='Agent/$DBremote_user[$h]',verb='$QM_LOGIN',data1='$DBremote_user[$h]$agents',serverid='$queuemetrics_log_id';";
$Baffected_rows = $dbhB->do($stmtB);
}
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$DBremote_campaign[$h]',agent='Agent/$DBremote_user[$h]',verb='UNPAUSE',serverid='$queuemetrics_log_id';";
$Baffected_rows = $dbhB->do($stmtB);
@@ -780,6 +784,7 @@ while($one_day_interval > 0)
{
if ($enable_queuemetrics_logging > 0)
{
$logintime=0;
$QM_LOGOFF = 'AGENTLOGOFF';
if ($queuemetrics_loginout =~ /CALLBACK/)
{$QM_LOGOFF = 'AGENTCALLBACKLOGOFF';}
@@ -812,6 +817,20 @@ while($one_day_interval > 0)
if ($queuemetrics_addmember_enabled > 0)
{
if ( (length($logintime) < 1) || ($queuemetrics_loginout =~ /NONE/) )
{
$stmtB = "SELECT time_id,data3 FROM queue_log where agent='Agent/$VD_user[$z]' and verb='PAUSEREASON' and data1='LOGIN' order by time_id desc limit 1;";
$sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr;
$sthB->execute or die "executing: $stmtA ", $dbhB->errstr;
$sthBrows=$sthB->rows;
if ($sthBrows > 0)
{
@aryB = $sthB->fetchrow_array;
$logintime = $aryB[0];
$phone_logged_in = $aryB[1];
}
$sthB->finish();
}
$stmtB = "SELECT distinct queue FROM queue_log where time_id >= $logintime and agent='Agent/$VD_user[$z]' and verb IN('ADDMEMBER','ADDMEMBER2') order by time_id desc;";
$sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr;
$sthB->execute or die "executing: $stmtB ", $dbhB->errstr;
@@ -834,8 +853,11 @@ while($one_day_interval > 0)
}
}
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$VD_campaign_id[$z]',agent='Agent/$VD_user[$z]',verb='$QM_LOGOFF',data1='$phone_logged_in',data2='$time_logged_in',serverid='$queuemetrics_log_id';";
$Baffected_rows = $dbhB->do($stmtB);
if ($queuemetrics_loginout !~ /NONE/)
{
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$VD_campaign_id[$z]',agent='Agent/$VD_user[$z]',verb='$QM_LOGOFF',data1='$phone_logged_in',data2='$time_logged_in',serverid='$queuemetrics_log_id';";
$Baffected_rows = $dbhB->do($stmtB);
}
$dbhB->disconnect();
}