Added Agent API pause_code function

git-svn-id: svn://192.168.202.10@2061 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2014-01-26 13:39:53 +00:00
parent b19d24664e
commit dab8f804e9
8 changed files with 164 additions and 21 deletions
+28 -1
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@@ -1,4 +1,4 @@
AGENT API DOCUMENT Started: 2008-07-03 Updated: 2012-09-13
AGENT API DOCUMENT Started: 2008-07-03 Updated: 2014-01-26
This document describes the functions of an API(Application Programming Interface)
for the VICIDIAL Agent screen. This functionality will be rather limited at first
@@ -30,6 +30,7 @@ recording - sends a recording start/stop signal or status of agent recording
webserver - display webserver information, very useful for load balanced setups
webphone_url - display the webphone url for the current agent's session
call_agent - send a call to connect the agent to their session
pause_code - set a pause code if the agent is paused
New scripts:
@@ -737,6 +738,32 @@ SUCCESS: call_agent function sent - 6666
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pause_code -
DESCRIPTION:
set a pause code for an agent that is paused
VALUES:
value - pause code to set, must be 6 characters or less
NOTES:
this function will not work if the agent is not paused
EXAMPLE URLS:
http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=pause_code&value=BREAK
RESPONSES:
ERROR: no user found - 6666
ERROR: agent_user is not logged in - 6666
ERROR: pause_code not valid - 6666|JUMPING
ERROR: pause_code error - agent is not paused - 6666
SUCCESS: pause_code function sent - 6666