diff --git a/agi/agi-VDADcloser.agi b/agi/agi-VDADcloser.agi index 4cdeb63a..22db845f 100644 --- a/agi/agi-VDADcloser.agi +++ b/agi/agi-VDADcloser.agi @@ -1,6 +1,6 @@ #!/usr/bin/perl # -# agi-VDADcloser.agi version 0.3 +# agi-VDADcloser.agi version 0.4 *DBI-version* # # runs when a call comes in from a VICIDIAL fronter. This script will # send the calls out to the closers that are logged in. @@ -19,6 +19,7 @@ # # changes: # 60503-1242 - Added drop second/message/exten options from inbound_group +# 60811-1127 - Changed to DBI # $V = 1; # set to 1 for verbose mode @@ -29,7 +30,7 @@ $DROP_TIME = 360; ### default number of seconds to wait until you drop a waiting ### Make sure this file is in a path or put the absolute path to it require("/home/cron/AST_SERVER_conf.pl"); # local configuration file -use Net::MySQL; +use DBI; use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second use Asterisk::AGI; $AGI = new Asterisk::AGI; @@ -190,84 +191,86 @@ exit; if (!$DB_port) {$DB_port='3306';} - my $dbhA = Net::MySQL->new(hostname=>"$DB_server", database=>"$DB_database", user=>"$DB_user", password=>"$DB_pass", port => "$DB_port") or die "Couldn't connect to database: $DB_server - $DB_database\n"; + my $dbhA = DBI->connect("DBI:mysql:$DB_database:$DB_server:$DB_port", "$DB_user", "$DB_pass") + or die "Couldn't connect to database: " . DBI->errstr; ### Grab Server values from the database +$cbc=0; $stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$server_ip';"; -$dbhA->query("$stmtA"); -if ($dbhA->has_selected_record) +$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; +$sthA->execute or die "executing: $stmtA ", $dbhA->errstr; +$sthArows=$sthA->rows; +while ($sthArows > $cbc) { - $iter=$dbhA->create_record_iterator; - while ( $record = $iter->each) - { - $DBvoicemail_dump_exten = "$record->[0]"; - $DBext_context = "$record->[1]"; - $DBanswer_transfer_agent = "$record->[2]"; - $DBSERVER_GMT = "$record->[3]"; - $DBasterisk_version = "$record->[4]"; - $DBmax_vicidial_trunks = "$record->[5]"; - if ($DBvoicemail_dump_exten) {$voicemail_dump_exten = $DBvoicemail_dump_exten;} - if ($DBext_context) {$ext_context = $DBext_context;} - if ($DBanswer_transfer_agent) {$answer_transfer_agent = $DBanswer_transfer_agent;} - if ($DBSERVER_GMT) {$SERVER_GMT = $DBSERVER_GMT;} - if ($DBasterisk_version) {$AST_ver = $DBasterisk_version;} - if ($DBmax_vicidial_trunks) {$max_vicidial_trunks = $DBmax_vicidial_trunks;} - } + @aryA = $sthA->fetchrow_array; + + $DBvoicemail_dump_exten = "$aryA[0]"; + $DBext_context = "$aryA[1]"; + $DBanswer_transfer_agent = "$aryA[2]"; + $DBSERVER_GMT = "$aryA[3]"; + $DBasterisk_version = "$aryA[4]"; + $DBmax_vicidial_trunks = "$aryA[5]"; + if ($DBvoicemail_dump_exten) {$voicemail_dump_exten = $DBvoicemail_dump_exten;} + if ($DBext_context) {$ext_context = $DBext_context;} + if ($DBanswer_transfer_agent) {$answer_transfer_agent = $DBanswer_transfer_agent;} + if ($DBSERVER_GMT) {$SERVER_GMT = $DBSERVER_GMT;} + if ($DBasterisk_version) {$AST_ver = $DBasterisk_version;} + if ($DBmax_vicidial_trunks) {$max_vicidial_trunks = $DBmax_vicidial_trunks;} + $cbc++; } +$sthA->finish(); ### Grab call parameters from vicidial_list table +$cbc=0; +$rec_countCUSTDATA=0; $stmtA = "SELECT phone_number,phone_code,user FROM vicidial_list where lead_id='$CIDlead_id' limit 1;"; -$dbhA->query("$stmtA"); -if ($dbhA->has_selected_record) +$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; +$sthA->execute or die "executing: $stmtA ", $dbhA->errstr; +$sthArows=$sthA->rows; +while ($sthArows > $cbc) { - $iter=$dbhA->create_record_iterator; - $rec_countCUSTDATA=0; - while ( $record = $iter->each) - { - $VDADcampaign = "$channel_group"; - $VDADphone = "$record->[0]"; - $VDADphone_code = "$record->[1]"; - $VDADlead_id = "$CIDlead_id"; - $VDADfronter = "$record->[2]"; - } + @aryA = $sthA->fetchrow_array; + $VDADcampaign = "$channel_group"; + $VDADphone = "$aryA[0]"; + $VDADphone_code = "$aryA[1]"; + $VDADlead_id = "$CIDlead_id"; + $VDADfronter = "$aryA[2]"; + $cbc++; } +$sthA->finish(); ### Grab inbound_group values from the database +$cbc=0; $stmtA = "SELECT drop_call_seconds,drop_message,drop_exten FROM vicidial_inbound_groups where group_id = '$channel_group';"; -$dbhA->query("$stmtA"); -if ($dbhA->has_selected_record) +$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; +$sthA->execute or die "executing: $stmtA ", $dbhA->errstr; +$sthArows=$sthA->rows; +while ($sthArows > $cbc) { - $iter=$dbhA->create_record_iterator; - while ( $record = $iter->each) - { - $DBdrop_call_seconds = "$record->[0]"; - $DBdrop_message = "$record->[1]"; - $DBdrop_exten = "$record->[2]"; - if ($DBdrop_call_seconds) {$DROP_TIME = $DBdrop_call_seconds;} - if ($DBdrop_message) {$drop_message = $DBdrop_message;} - if ($DBdrop_exten) {$drop_exten = $DBdrop_exten;} - } + @aryA = $sthA->fetchrow_array; + $DBdrop_call_seconds = "$aryA[0]"; + $DBdrop_message = "$aryA[1]"; + $DBdrop_exten = "$aryA[2]"; + if ($DBdrop_call_seconds) {$DROP_TIME = $DBdrop_call_seconds;} + if ($DBdrop_message) {$drop_message = $DBdrop_message;} + if ($DBdrop_exten) {$drop_exten = $DBdrop_exten;} + $cbc++; } - +$sthA->finish(); ### insert a LIVE record to the vicidial_auto_calls table $stmtA = "INSERT INTO vicidial_auto_calls values('','$server_ip','$channel_group','LIVE','$CIDlead_id','$uniqueid','$callerid','$channel','$VDADphone_code','$VDADphone','$SQLdate','IN')"; -$dbhA->query($stmtA); - -# $stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$uniqueid','$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','QUEUE','$VDADphone_code','$VDADphone','VDCL','N')"; -# if($M){print STDERR "\n|$stmtA|\n";} -# $dbhA->query($stmtA); -# if ($M) {print STDERR "-- VDAD : |$VDADlead_id|$CIDlead_id|insert to vicidial_log: $uniqueid\n";} +$affected_rows = $dbhA->do($stmtA); $stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','QUEUE','$VDADphone_code','$VDADphone','VDCL','N')"; if($M){print STDERR "\n|$stmtA|\n";} -$dbhA->query($stmtA); +$affected_rows = $dbhA->do($stmtA); if ($M) {print STDERR "-- VDCL : |$VDADlead_id|$CIDlead_id|insert to vicidial_closer_log\n";} $stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$CIDlead_id','$VDADcampaign','$SQLdate','$VDADphone_code','$VDADphone','$VDADfronter','VDXL')"; if($M){print STDERR "\n|$stmtA|\n";} -$dbhA->query($stmtA); +$affected_rows = $dbhA->do($stmtA); if ($M) {print STDERR "-- VDXL : |$VDADlead_id|$CIDlead_id|insert to vicidial_closer_log\n";} @@ -296,16 +299,17 @@ if ($channel_status < 1) } $stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';"; - $dbhA->query("$stmtA"); - if ($dbhA->has_selected_record) + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + $cbc=0; + while ($sthArows > $cbc) { - $iter=$dbhA->create_record_iterator; - $rec_countCUSTDATA=0; - while ( $record = $iter->each) - { - $CAMP_callorder = "$record->[0]"; - } + @aryA = $sthA->fetchrow_array; + $CAMP_callorder = "$aryA[0]"; + $cbc++; } + $sthA->finish(); $agent_call_order='order by last_call_finish'; if ($CAMP_callorder =~ /overall_user_level/i) {$agent_call_order = 'order by user_level desc,last_call_finish';} @@ -313,53 +317,55 @@ if ($channel_status < 1) if ($CAMP_callorder =~ /oldest_call_finish/i) {$agent_call_order = 'order by last_call_finish';} if ($CAMP_callorder =~ /random/i) {$agent_call_order = 'order by random_id';} - $rec_countWAIT=0; + $rec_countWAIT=0; $stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$server_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';"; if($M){print STDERR "\n\n|$stmtA|\n";} - $dbhA->query("$stmtA"); - if ($dbhA->has_selected_record) + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + $cbc=0; + while ($sthArows > $cbc) { - $iter=$dbhA->create_record_iterator; - while ( $record = $iter->each) - { - $rec_countWAIT = "$record->[0]"; - } + @aryA = $sthA->fetchrow_array; + $rec_countWAIT = "$aryA[0]"; + $cbc++; } + $sthA->finish(); + if ($rec_countWAIT < 1) { $stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$CIDlead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $VDADcampaign %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;"; - $dbhA->query("$stmtA"); - my $affected_rows = $dbhA->get_affected_rows_length; + $affected_rows = $dbhA->do($stmtA); if ($M) {print STDERR "-- VDAD get agent: |$affected_rows|update of vla table: $VDADcampaign|$server_ip\n|$stmtA|\n";} if ($affected_rows > 0) { $stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;"; if($M){print STDERR "\n\n|$stmtA|\n";} - $dbhA->query("$stmtA"); - if ($dbhA->has_selected_record) + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + $cbc=0; + $rec_countCUSTDATA=0; + while ($sthArows > $cbc) { - $iter=$dbhA->create_record_iterator; - $rec_countCUSTDATA=0; - while ( $record = $iter->each) - { - $VDADconf_exten = "$record->[0]"; - $VDADuser = "$record->[1]"; - $VDADextension = "$record->[2]"; - } + @aryA = $sthA->fetchrow_array; + $VDADconf_exten = "$aryA[0]"; + $VDADuser = "$aryA[1]"; + $VDADextension = "$aryA[2]"; + $cbc++; } + $sthA->finish(); $stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';"; - $dbhA->query("$stmtA"); - my $affected_rows = $dbhA->get_affected_rows_length; + $affected_rows = $dbhA->do($stmtA); if ($M) {print STDERR "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";} $stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$CIDlead_id' order by call_date desc limit 1;"; if($M){print STDERR "\n\n|$stmtA|\n";} - $dbhA->query("$stmtA"); - my $affected_rows = $dbhA->get_affected_rows_length; + $affected_rows = $dbhA->do($stmtA); if ($M) {print STDERR "-- VDXL vicidial_xfer_log update: |$affected_rows|$CIDlead_id|$VDADuser\n";} - $dbhA->close; + $dbhA->disconnect(); print STDERR "\nexiting the VDAD app, transferring call to $VDADconf_exten\n"; print "SET CONTEXT $ext_context\n"; @@ -384,6 +390,10 @@ if ($channel_status < 1) exit; } + else + { + print STDERR "NNNNNNNNNN No agent record found!!!\n"; + } } else { @@ -441,18 +451,20 @@ if ($drop_seconds < 1) { $stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;"; if($M){print STDERR "\n\n|$stmtA|\n";} - $dbhA->query("$stmtA"); - if ($dbhA->has_selected_record) + $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; + $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; + $sthArows=$sthA->rows; + $cbc=0; + while ($sthArows > $cbc) { - $iter=$dbhA->create_record_iterator; - $rec_countCUSTDATA=0; - while ( $record = $iter->each) - { - $VDADvoicemail_ext = "$record->[0]"; - $VDADvoicemail_ext =~ s/\D//gi; - $DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext"; - } + @aryA = $sthA->fetchrow_array; + $VDADvoicemail_ext = "$aryA[0]"; + $VDADvoicemail_ext =~ s/\D//gi; + $DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext"; + $cbc++; } + $sthA->finish(); + } } @@ -474,38 +486,29 @@ if ($drop_seconds < 1) { ### insert a NEW record to the vicidial_manager table to be processed $stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')"; - $dbhA->query($stmtA) or die "Couldn't execute query:\n"; + $affected_rows = $dbhA->do($stmtA); if ($M) {print STDERR "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager\n";} } $stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$server_ip' order by call_time desc limit 1;"; - $dbhA->query("$stmtA"); - my $affected_rows = $dbhA->get_affected_rows_length; + $affected_rows = $dbhA->do($stmtA); if ($M) {print STDERR "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|$server_ip\n";} -# $stmtA = "UPDATE vicidial_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where uniqueid = '$uniqueid';"; -# if($M){print STDERR "\n\n|$stmtA|\n";} -# $dbhA->query("$stmtA"); -# my $affected_rows = $dbhA->get_affected_rows_length; -# if ($M) {print STDERR "-- VDCL vicidial_log update: |$affected_rows|$uniqueid\n";} - $stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$CIDlead_id' order by start_epoch desc limit 1;"; if($M){print STDERR "\n\n|$stmtA|\n";} - $dbhA->query("$stmtA"); - my $affected_rows = $dbhA->get_affected_rows_length; + $affected_rows = $dbhA->do($stmtA); if ($M) {print STDERR "-- VDCL vicidial_closer_log update: |$affected_rows|$CIDlead_id\n";} $stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$CIDlead_id';"; if($M){print STDERR "\n\n|$stmtA|\n";} - $dbhA->query("$stmtA"); - my $affected_rows = $dbhA->get_affected_rows_length; + $affected_rows = $dbhA->do($stmtA); if ($M) {print STDERR "-- VDCL vicidial_list update: |$affected_rows|$CIDlead_id\n";} } - $dbhA->close; + $dbhA->disconnect(); diff --git a/agi/agi-VDADcloser_PHONE.agi b/agi/agi-VDADcloser_PHONE.agi index dcfce16f..0bf6449d 100644 --- a/agi/agi-VDADcloser_PHONE.agi +++ b/agi/agi-VDADcloser_PHONE.agi @@ -433,6 +433,10 @@ if ($channel_status < 1) exit; } + else + { + print STDERR "NNNNNNNNNN No agent record found!!!\n"; + } } else {