docs update and new OUTBOUND LIST ORDERING and MIXING concept doc

git-svn-id: svn://192.168.202.10@616 3d104415-ff17-0410-8863-d5cf3c621b8a

docs/INBOUND-CLOSER_PROCESS.txt

@@ -24,28 +24,28 @@ For the changes in the Fronter/Closer transfers, new User Group permissions will
 
 The Admin Side:
 More settings will be needed for the In-Groups section to be able to accomodate these changes:
-moh_extension VARCHAR(20)
-prompt_interval SMALLINT(5) UNSIGNED default '60'
-announce_place_in_line ENUM('Y','N') default 'N'
-announce_estimate_hold_time ENUM('Y','N') default 'N'
-allow_leave_queue_place ENUM('Y','N') default 'N'
-allow_leave_queue_message ENUM('Y','N') default 'N'
-callback_number_validation ENUM('6','7','8','9','10','11','12','13','14','NORTH_AMERICA','UK')
-call_time VARCHAR(20)
-after_hours ENUM('HANGUP','VOICEMAIL','EXTENSION') default 'EXTENSION'
-after_hours_exten VARCHAR(20)
+ALTER TABLE vicidial_inbound_groups ADD moh_extension VARCHAR(20);
+ALTER TABLE vicidial_inbound_groups ADD prompt_interval SMALLINT(5) UNSIGNED default '60';
+ALTER TABLE vicidial_inbound_groups ADD announce_place_in_line ENUM('Y','N') default 'N';
+ALTER TABLE vicidial_inbound_groups ADD announce_estimate_hold_time ENUM('Y','N') default 'N';
+ALTER TABLE vicidial_inbound_groups ADD allow_leave_queue_place ENUM('Y','N') default 'N';
+ALTER TABLE vicidial_inbound_groups ADD allow_leave_queue_message ENUM('Y','N') default 'N';
+ALTER TABLE vicidial_inbound_groups ADD callback_number_validation ENUM('6','7','8','9','10','11','12','13','14','NORTH_AMERICA','UK');
+ALTER TABLE vicidial_inbound_groups ADD call_time VARCHAR(20);
+ALTER TABLE vicidial_inbound_groups ADD after_hours ENUM('HANGUP','VOICEMAIL','EXTENSION') default 'EXTENSION';
+ALTER TABLE vicidial_inbound_groups ADD after_hours_exten VARCHAR(20);
 
 In the servers table a field will also be added:
-hold_queue_prompt_exten VARCHAR(20) default '8359'
+ALTER TABLE servers ADD hold_queue_prompt_exten VARCHAR(20) default '8359';
 
 In the vicidial_auto_calls table a field will also be added:
-last_prompt_time DATETIME
-random_id INT(9) UNSIGNED
-recording_id INT(10) UNSIGNED 
+ALTER TABLE vicidial_auto_calls ADD last_prompt_time DATETIME;
+ALTER TABLE vicidial_auto_calls ADD random_id INT(9) UNSIGNED;
+ALTER TABLE vicidial_auto_calls ADD recording_id INT(10) UNSIGNED;
 
 For the fronter/closer transfers some fields will need to be added to the vicidial_user groups table:
-allowable_xfer_inbound_groups TEXT
-default_xfer_inbound_group VARCHAR(20)
+ALTER TABLE vicidial_user_groups ADD allowable_xfer_inbound_groups TEXT
+ALTER TABLE vicidial_user_groups ADD default_xfer_inbound_group VARCHAR(20)
 
 
 

docs/OUTBOUND_LIST_ORDERING.txt

@@ -0,0 +1,29 @@
+OUTBOUND LIST ORDERING AND MIXING				  2007-05-02
+
+** THIS NEW OPTIONAL LIST ORDERING FEATURE IS PLANNED FOR THE 2.0.4 RELEASE **
+
+This document will outline the new optional feature within VICIDIAL outbound dialing that will allow for both list ordering and mixing while dialing outbound vicidial campaigns.
+
+
+The Agent Side:
+Nothing changes
+
+
+The Admin Side:
+The lists used in a VICIDIAL campaign will be moved to a different tab in the Campaign Modification screen to allow for easier quick modification of the lists used and their order and mixing percentage. Also, a new field will be added to vicidial_campaigns table and a new vicidial_campaign_lists table will be created to store the information for list ordering and mixing:
+ALTER TABLE vicidial_campaigns ADD list_order_mix VARCHAR(20) default 'DISABLED';
+
+ CREATE TABLE vicidial_campaign_lists (
+vcl_id VARCHAR(20) PRIMARY KEY NOT NULL,
+vcl_name VARCHAR(50),
+campaign_id VARCHAR(8),
+list_mix TEXT,
+status ENUM('ACTIVE','INACTIVE') default 'INACTIVE',
+index (campaign_id)
+);
+
+
+
+The Server Side:
+
+MORE TO COME...