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Added more data output fields to agent_stats_export Non-Agent API function

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git-svn-id: svn://192.168.202.10@3404 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2021-03-26 00:45:23 +00:00
parent d3a5d77f42
commit eb7307ad28
3 changed files with 28 additions and 12 deletions
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docs/NON-AGENT_API.txt
+5 -4
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@@ -1,4 +1,4 @@
NON-AGENT API DOCUMENT Started: 2008-07-24 Updated: 2021-03-22
NON-AGENT API DOCUMENT Started: 2008-07-24 Updated: 2021-03-25
This document describes the functions of an API(Application Programming
Interface) for all functions NOT directly relating to the VICIDIAL Agent screen.
@@ -181,6 +181,7 @@ Changes:
210319-1720 - Added special 'xDAYS' value option for callback_datetime
210320-2127 - Added 'custom_fields_add' option for update_list function
210322-1218 - Added display of bad wav file formats on sounds_list function
210325-2042 - Added more data output fields to agent_stats_export function
API Functions use the 'function' variable
@@ -568,9 +569,9 @@ ERROR: agent_stats_export INVALID SEARCH PARAMETERS - 6666||2010-12-03 00:00:00|
ERROR: agent_stats_export NO RECORDS FOUND - 1255||2010-12-03 00:00:00|2010-12-03 00:00:01|
A SUCCESS response will not show "SUCCESS", but instead will just print the results in the following format:
user|full_name|user_group|calls|login_time|total_talk_time|avg_talk_time|avg_wait_time|pct_of_queue|pause_time|sessions|avg_session|pauses|avg_pause_time|pause_pct|pauses_per_session|total_wait_time
1029|test agent|ADMIN|1|0:01:52|0:00:16|0:00:16|0:00:18|16.7%|54|3|0:00:37|5|0:00:11|48.2%|2|0:00:32
6666|Admin|ADMIN|5|0:04:11|0:01:48|0:00:22|0:00:17|83.3%|27|2|0:02:06|4|0:00:07|10.8%|2|0:00:32
user|full_name|user_group|calls|login_time|total_talk_time|avg_talk_time|avg_wait_time|pct_of_queue|pause_time|sessions|avg_session|pauses|avg_pause_time|pause_pct|pauses_per_session|wait_time|talk_time|dispo_time|dead_time
1029|test agent|ADMIN|1|0:01:52|0:00:16|0:00:16|0:00:18|16.7%|54|3|0:00:37|5|0:00:11|48.2%|2|0:00:32|0:07:54|0:01:22|0:00:00
6666|Admin user|ADMIN|16|0:34:31|0:07:54|0:00:00|0:00:07|100%|1411|13|0:02:39|42|0:00:34|68.1%|3|0:01:44|0:07:54|0:01:22|0:00:00
* if the 'group_by_campaign' option is enabled, the format above will have 'campaign_id' as the first column, and each agent's activity will be divided on separate lines by the campaigns they were logged into during the requested time period.