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Added more data output fields to agent_stats_export Non-Agent API function

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git-svn-id: svn://192.168.202.10@3404 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2021-03-26 00:45:23 +00:00
parent d3a5d77f42
commit eb7307ad28
3 changed files with 28 additions and 12 deletions
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www/vicidial/non_agent_api.php
+21 -7
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@@ -169,10 +169,11 @@
# 210319-1720 - Added special 'xDAYS' value option for callback_datetime
# 210320-2127 - Added 'custom_fields_add' option for update_list function
# 210322-1218 - Added display of bad wav file formats on sounds_list function
# 210325-2042 - Added more data output fields to agent_stats_export function
#
$version = '2.14-146';
$build = '210322-1218';
$version = '2.14-147';
$build = '210325-2042';
$api_url_log = 0;
$startMS = microtime();
@@ -9010,11 +9011,11 @@ if ($function == 'agent_stats_export')
{
if ($group_by_campaign == 'YES')
{
$output .= 'campaign_id' . $DL . 'user' . $DL . 'full_name' . $DL . 'user_group' . $DL . 'calls' . $DL . 'login_time' . $DL . 'total_talk_time' . $DL . 'avg_talk_time' . $DL . 'avg_wait_time' . $DL . 'pct_of_queue' . $DL . 'pause_time' . $DL . 'sessions' . $DL . 'avg_session' . $DL . 'pauses' . $DL . 'avg_pause_time' . $DL . 'pause_pct' . $DL . 'pauses_per_session' . "\n";
$output .= 'campaign_id' . $DL . 'user' . $DL . 'full_name' . $DL . 'user_group' . $DL . 'calls' . $DL . 'login_time' . $DL . 'total_talk_time' . $DL . 'avg_talk_time' . $DL . 'avg_wait_time' . $DL . 'pct_of_queue' . $DL . 'pause_time' . $DL . 'sessions' . $DL . 'avg_session' . $DL . 'pauses' . $DL . 'avg_pause_time' . $DL . 'pause_pct' . $DL . 'pauses_per_session' . $DL . 'wait_time' . $DL . 'talk_time' . $DL . 'dispo_time' . $DL . 'dead_time' . "\n";
}
else
{
$output .= 'user' . $DL . 'full_name' . $DL . 'user_group' . $DL . 'calls' . $DL . 'login_time' . $DL . 'total_talk_time' . $DL . 'avg_talk_time' . $DL . 'avg_wait_time' . $DL . 'pct_of_queue' . $DL . 'pause_time' . $DL . 'sessions' . $DL . 'avg_session' . $DL . 'pauses' . $DL . 'avg_pause_time' . $DL . 'pause_pct' . $DL . 'pauses_per_session' . "\n";
$output .= 'user' . $DL . 'full_name' . $DL . 'user_group' . $DL . 'calls' . $DL . 'login_time' . $DL . 'total_talk_time' . $DL . 'avg_talk_time' . $DL . 'avg_wait_time' . $DL . 'pct_of_queue' . $DL . 'pause_time' . $DL . 'sessions' . $DL . 'avg_session' . $DL . 'pauses' . $DL . 'avg_pause_time' . $DL . 'pause_pct' . $DL . 'pauses_per_session' . $DL . 'wait_time' . $DL . 'talk_time' . $DL . 'dispo_time' . $DL . 'dead_time' . "\n";
}
}
@@ -9048,6 +9049,8 @@ if ($function == 'agent_stats_export')
{
$uc++;
$ASuser[$uc] = $row[0];
# $ASdispo_sec[$uc] = $row[6];
# $ASdead_sec[$uc] = $row[7];
$AScampaign[$uc] = $row[9];
$ASstart_epoch[$uc] = $row[8];
$last_user = $temp_camp_user;
@@ -9062,7 +9065,9 @@ if ($function == 'agent_stats_export')
{
$uc++;
$ASuser[$uc] = $row[0];
$ASstart_epoch[$uc] = $row[8];
$ASdispo_sec[$uc] = $row[6];
# $ASdead_sec[$uc] = $row[7];
# $ASstart_epoch[$uc] = $row[8];
$last_user = $row[0];
$AScalls[$uc] = 0;
$ASpauses[$uc] = 0;
@@ -9124,11 +9129,17 @@ if ($function == 'agent_stats_export')
{
$cust_sec = 0;
$wait_sec = 0;
$talk_sec = 0;
$dead_sec = 0;
$dispo_sec = 0;
}
else
{
$cust_sec = ($AStalk_sec[$k] - $ASdead_sec[$k]);
$wait_sec = $ASwait_sec[$k];
$talk_sec = $AStalk_sec[$k];
$dead_sec = $ASdead_sec[$k];
$dispo_sec = $ASdispo_sec[$k];
}
$avg_session_sec = round($avg_session_sec);
$avg_pause_sec = round($avg_pause_sec);
@@ -9142,16 +9153,19 @@ if ($function == 'agent_stats_export')
$avg_pause_sec = sec_convert($avg_pause_sec,$time_format);
$cust_sec = sec_convert($cust_sec,$time_format);
$wait_sec = sec_convert($wait_sec,$time_format);
$talk_sec = sec_convert($talk_sec,$time_format);
$dead_sec = sec_convert($dead_sec,$time_format);
$dispo_sec = sec_convert($dispo_sec,$time_format);
$avg_cust_sec = sec_convert($avg_cust_sec,$time_format);
$avg_wait_sec = sec_convert($avg_wait_sec,$time_format);
if ($group_by_campaign == 'YES')
{
$output .= "$AScampaign[$k]$DL$ASuser[$k]$DL$ASfull_name[$k]$DL$ASuser_group[$k]$DL$AScalls[$k]$DL$login_sec$DL$cust_sec$DL$avg_cust_sec$DL$avg_wait_sec$DL$pct_of_queue%$DL$ASpause_sec[$k]$DL$ASsessions[$k]$DL$avg_session_sec$DL$ASpauses[$k]$DL$avg_pause_sec$DL$pct_pause%$DL$avg_pause_session$DL$wait_sec\n";
$output .= "$AScampaign[$k]$DL$ASuser[$k]$DL$ASfull_name[$k]$DL$ASuser_group[$k]$DL$AScalls[$k]$DL$login_sec$DL$cust_sec$DL$avg_cust_sec$DL$avg_wait_sec$DL$pct_of_queue%$DL$ASpause_sec[$k]$DL$ASsessions[$k]$DL$avg_session_sec$DL$ASpauses[$k]$DL$avg_pause_sec$DL$pct_pause%$DL$avg_pause_session$DL$wait_sec$DL$talk_sec$DL$dispo_sec$DL$dead_sec\n";
}
else
{
$output .= "$ASuser[$k]$DL$ASfull_name[$k]$DL$ASuser_group[$k]$DL$AScalls[$k]$DL$login_sec$DL$cust_sec$DL$avg_cust_sec$DL$avg_wait_sec$DL$pct_of_queue%$DL$ASpause_sec[$k]$DL$ASsessions[$k]$DL$avg_session_sec$DL$ASpauses[$k]$DL$avg_pause_sec$DL$pct_pause%$DL$avg_pause_session$DL$wait_sec\n";
$output .= "$ASuser[$k]$DL$ASfull_name[$k]$DL$ASuser_group[$k]$DL$AScalls[$k]$DL$login_sec$DL$cust_sec$DL$avg_cust_sec$DL$avg_wait_sec$DL$pct_of_queue%$DL$ASpause_sec[$k]$DL$ASsessions[$k]$DL$avg_session_sec$DL$ASpauses[$k]$DL$avg_pause_sec$DL$pct_pause%$DL$avg_pause_session$DL$wait_sec$DL$talk_sec$DL$dispo_sec$DL$dead_sec\n";
}
$k++;
}