From fda420c673f94c0520545c6028b2d506d387304b Mon Sep 17 00:00:00 2001
From: mattf <mattf@3d104415-ff17-0410-8863-d5cf3c621b8a>
Date: Fri, 24 Oct 2008 05:41:14 +0000
Subject: [PATCH] several small changes to the ALL_inbound AGI script altered
 the AST_CLOSERstats.php to allow for selection of multiple in-groups in
 report

git-svn-id: svn://192.168.202.10@988 3d104415-ff17-0410-8863-d5cf3c621b8a
---
 agi/agi-VDAD_ALL_inbound.agi     | 202 ++++++++++++++++++-------------
 www/vicidial/AST_CLOSERstats.php | 172 +++++++++++++++++++++-----
 2 files changed, 258 insertions(+), 116 deletions(-)

diff --git a/agi/agi-VDAD_ALL_inbound.agi b/agi/agi-VDAD_ALL_inbound.agi
index 81191fd0..305e3a34 100644
--- a/agi/agi-VDAD_ALL_inbound.agi
+++ b/agi/agi-VDAD_ALL_inbound.agi
@@ -86,6 +86,7 @@
 # 81011-1019 - Added option for press 1 to leave voicemail if wait time > hold-time-option-seconds
 # 81020-0237 - Added term_reason logging for all possible exits of the script
 # 81021-2315 - Changed and add queue_log logging
+# 81024-0006 - Changed LOOKUP to insert new lead if phone_number < 3 digits, changed queue_sec calculation
 #
 
 $script = 'agi-VDAD_ALL_inbound.agi';
@@ -109,6 +110,7 @@ $hm = "$hour$min";
 $hm = ($hm + 0);
 
 $now_date_epoch = time();
+$start_epoch = $now_date_epoch;
 $now_date = "$year-$mon-$mday $hour:$min:$sec";
 $CLInow_date = "$year-$mon-$mday\\ $hour:$min:$sec";
 $start_time=$now_date;
@@ -509,55 +511,8 @@ if ($call_handle_method =~ /DIGITID$/)
 
 if ($call_handle_method =~ /LOOKUP/)
 {
-	$listSQL = '';
-	if ($call_handle_method =~ /LOOKUPRL$/)
-		{$listSQL = "and list_id='$list_id'";}
-	else
+	if (length($phone_number) < 3)
 		{
-		if ($call_handle_method =~ /LOOKUPRC$/)
-			{
-			### Grab all lists associated with Scampaign_id
-			$cbc=0;
-			$SlistsSQL='';
-			$stmtA = "SELECT list_id FROM vicidial_lists where campaign_id='$Scampaign_id' limit 100;";
-			$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
-			$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
-			$sthArows=$sthA->rows;
-			while ($sthArows > $cbc)
-				{
-				@aryA = $sthA->fetchrow_array;	
-				$SlistsSQL	.= "'$aryA[0]',";
-				$cbc++;
-				}
-			$sthA->finish();
-			chop($SlistsSQL);
-
-			if (length($SlistsSQL)>3)
-				{$listSQL = "and list_id IN($SlistsSQL)";}
-			}
-		}
-
-	$cbc=0;
-	$stmtA= "SELECT lead_id from vicidial_list where phone_number='$phone_number' $listSQL order by last_local_call_time desc limit 1;";
-		if ($AGILOG) {$agi_string = "VDAD vicidial_list search |$phone_number|$stmtA|";   &agi_output;}
-	$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
-	$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
-	$sthArows=$sthA->rows;
-	if ($sthArows > 0)
-	{
-		$rec_countCUSTDATA=0;	
-		while ($sthArows > $cbc)
-		{
-		@aryA = $sthA->fetchrow_array;
-			$insert_lead_id = "$aryA[0]";
-		$cbc++;	
-		} 
-		$sthA->finish();
-
-		if ($AGILOG) {$agi_string = "VDAD vicidial_list found |$insert_lead_id|$stmtA|";   &agi_output;}
-	} 
-	else 
-	{
 		### insert a record into the vicidial_list table 
 		$stmtA = "INSERT INTO vicidial_list (entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,called_since_last_reset,phone_code,phone_number,security_phrase,called_count,gmt_offset_now,comments) values('$SQLdate','$tsSQLdate','INBND','$fronter','$inbound_number','VDCL','$list_id','Y','$phone_code','$phone_number','$channel_group','1','$local_gmt','$VLcomments');";
 		$affected_rows = $dbhA->do($stmtA);
@@ -575,7 +530,77 @@ if ($call_handle_method =~ /LOOKUP/)
 		$sthA->finish();
 
 		if ($AGILOG) {$agi_string = "VDAD vicidial_list insert |$insert_lead_id|$stmtA|";   &agi_output;}
-	}
+		}
+	else
+		{
+		$listSQL = '';
+		if ($call_handle_method =~ /LOOKUPRL$/)
+			{$listSQL = "and list_id='$list_id'";}
+		else
+			{
+			if ($call_handle_method =~ /LOOKUPRC$/)
+				{
+				### Grab all lists associated with Scampaign_id
+				$cbc=0;
+				$SlistsSQL='';
+				$stmtA = "SELECT list_id FROM vicidial_lists where campaign_id='$Scampaign_id' limit 100;";
+				$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
+				$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
+				$sthArows=$sthA->rows;
+				while ($sthArows > $cbc)
+					{
+					@aryA = $sthA->fetchrow_array;	
+					$SlistsSQL	.= "'$aryA[0]',";
+					$cbc++;
+					}
+				$sthA->finish();
+				chop($SlistsSQL);
+
+				if (length($SlistsSQL)>3)
+					{$listSQL = "and list_id IN($SlistsSQL)";}
+				}
+			}
+
+		$cbc=0;
+		$stmtA= "SELECT lead_id from vicidial_list where phone_number='$phone_number' $listSQL order by last_local_call_time desc limit 1;";
+			if ($AGILOG) {$agi_string = "VDAD vicidial_list search |$phone_number|$stmtA|";   &agi_output;}
+		$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
+		$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
+		$sthArows=$sthA->rows;
+		if ($sthArows > 0)
+			{
+			$rec_countCUSTDATA=0;	
+			while ($sthArows > $cbc)
+				{
+				@aryA = $sthA->fetchrow_array;
+					$insert_lead_id = "$aryA[0]";
+				$cbc++;	
+				} 
+			$sthA->finish();
+
+			if ($AGILOG) {$agi_string = "VDAD vicidial_list found |$insert_lead_id|$stmtA|";   &agi_output;}
+			} 
+		else 
+			{
+			### insert a record into the vicidial_list table 
+			$stmtA = "INSERT INTO vicidial_list (entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,called_since_last_reset,phone_code,phone_number,security_phrase,called_count,gmt_offset_now,comments) values('$SQLdate','$tsSQLdate','INBND','$fronter','$inbound_number','VDCL','$list_id','Y','$phone_code','$phone_number','$channel_group','1','$local_gmt','$VLcomments');";
+			$affected_rows = $dbhA->do($stmtA);
+			$cbc=0;
+			$stmtB = "select LAST_INSERT_ID() LIMIT 1;";
+			$sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr;
+			$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
+			$sthArows=$sthA->rows;
+			while ($sthArows > $cbc)
+				{
+				@aryA = $sthA->fetchrow_array;
+				$insert_lead_id = "$aryA[0]";
+				$cbc++; 
+				}
+			$sthA->finish();
+
+			if ($AGILOG) {$agi_string = "VDAD vicidial_list insert |$insert_lead_id|$stmtA|";   &agi_output;}
+			}
+		}
 }
 
 else
@@ -628,6 +653,29 @@ if ( ($hm < $ct_default_start) || ($hm > $ct_default_stop) )
 	{
 	$VHqueryCID = "VA$CIDdate$hour$min$sec$sec";
 
+	$stmtA = "INSERT INTO vicidial_closer_log set status='DROP',start_epoch='$now_date_epoch',end_epoch='$now_date_epoch',length_in_sec='1',queue_seconds='0',lead_id = '$insert_lead_id',campaign_id='$channel_group',user='VDCL',list_id='$list_id',call_date='$now_date',phone_code='$phone_code',phone_number='$phone_number',comments='AFTER HOURS DROP',term_reason='AFTERHOURS';";
+	$affected_rows = $dbhA->do($stmtA);
+	$stmtB = "select LAST_INSERT_ID() LIMIT 1;";
+	$sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr;
+	$sthA->execute or die "executing: $stmtB ", $dbhA->errstr;
+	$sthArows=$sthA->rows;
+	if ($sthArows > 0)
+		{
+		@aryA = $sthA->fetchrow_array;
+		$insert_close_id = "$aryA[0]";
+		$cbc++; 
+		}
+	$sthA->finish();
+	if ($AGILOG) {$agi_string = "--    VDCL vcl insert: |$affected_rows|$insert_lead_id|$insert_close_id|\n|$stmtA|";   &agi_output;}
+
+	$stmtA = "UPDATE vicidial_list set status='DROP' where lead_id = '$insert_lead_id';";
+	$affected_rows = $dbhA->do($stmtA);
+	if ($AGILOG) {$agi_string = "--    VDCL vl update: |$affected_rows|$insert_lead_id|\n|$stmtA|";   &agi_output;}
+
+	$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;";
+	$affected_rows = $dbhA->do($stmtA);
+	if ($AGILOG) {$agi_string = "--    VDCL vac record deleted: |$affected_rows| $VDADcampaign|";   &agi_output;}
+
 	if ($after_hours_action =~ /EXTENSION|VOICEMAIL|IN_GROUP/)
 		{
 		if ($after_hours_action =~ /EXTENSION/)
@@ -661,28 +709,6 @@ if ( ($hm < $ct_default_start) || ($hm > $ct_default_stop) )
 				checkresult($result);
 			}
 		}
-		$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;";
-		$affected_rows = $dbhA->do($stmtA);
-		if ($AGILOG) {$agi_string = "--    VDCL vac record deleted: |$affected_rows| $VDADcampaign|";   &agi_output;}
-
-		$stmtA = "INSERT INTO vicidial_closer_log set status='DROP',start_epoch='$now_date_epoch',end_epoch='$now_date_epoch',length_in_sec='1',queue_seconds='0',lead_id = '$insert_lead_id',campaign_id='$channel_group',user='VDCL',list_id='$list_id',call_date='$now_date',phone_code='$phone_code',phone_number='$phone_number',comments='AFTER HOURS DROP',term_reason='AFTERHOURS';";
-		$affected_rows = $dbhA->do($stmtA);
-		$stmtB = "select LAST_INSERT_ID() LIMIT 1;";
-		$sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr;
-		$sthA->execute or die "executing: $stmtB ", $dbhA->errstr;
-		$sthArows=$sthA->rows;
-		if ($sthArows > 0)
-			{
-			@aryA = $sthA->fetchrow_array;
-			$insert_close_id = "$aryA[0]";
-			$cbc++; 
-			}
-		$sthA->finish();
-		if ($AGILOG) {$agi_string = "--    VDCL vcl insert: |$affected_rows|$insert_lead_id|$insert_close_id|\n|$stmtA|";   &agi_output;}
-
-		$stmtA = "UPDATE vicidial_list set status='DROP' where lead_id = '$insert_lead_id';";
-		$affected_rows = $dbhA->do($stmtA);
-		if ($AGILOG) {$agi_string = "--    VDCL vl update: |$affected_rows|$insert_lead_id|\n|$stmtA|";   &agi_output;}
 
 	if ($after_hours_action =~ /HANGUP/)
 		{
@@ -2010,7 +2036,9 @@ if ($wait_in_queue > 0)
 		### sleep for 99 hundredths of a second
 		usleep(1*990*1000);
 
-		$drop_timer++;
+	#	$drop_timer++;
+		$NOWsec = time();
+		$drop_timer = ($NOWsec - $start_epoch);
 		}
 	}
 
@@ -2022,8 +2050,10 @@ if ($affected_rows < 1)
 	$affected_rows = $dbhA->do($stmtA);
 		if ($AGILOG) {$agi_string = "$affected_rows|VDAC-reinsert|$stmtA|";   &agi_output;}
 	}
-#if ($AGILOG) {$agi_string = "--    VDAD : |$affected_rows|update of vac table: $callerid\n|$stmtA|";   &agi_output;}
-
+else
+	{
+#	if ($AGILOG) {$agi_string = "--    VDAD : |$affected_rows|update vac table: $callerid\n|$stmtA|$drop_timer ($NOWsec - $start_epoch)|";   &agi_output;}
+	}
 }
 
 ############################################
@@ -2093,6 +2123,18 @@ if ($drop_action =~ /IN_GROUP/)
 
 if ($AGILOG) {$agi_string = "--    VDCL DROP: |$drop_action|$DROPexten|";   &agi_output;}
 
+	$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;";
+	$affected_rows = $dbhA->do($stmtA);
+	if ($AGILOG) {$agi_string = "--    VDCL vac record deleted: |$affected_rows| $VDADcampaign|";   &agi_output;}
+
+	$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds',queue_seconds='$drop_seconds',term_reason='QUEUETIMEOUT' where lead_id = '$insert_lead_id' order by start_epoch desc limit 1;";
+	$affected_rows = $dbhA->do($stmtA);
+	if ($AGILOG) {$agi_string = "--    VDCL vcl update: |$affected_rows|$insert_lead_id|\n|$stmtA|";   &agi_output;}
+
+	$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$insert_lead_id';";
+	$affected_rows = $dbhA->do($stmtA);
+	if ($AGILOG) {$agi_string = "--    VDCL vl update: |$affected_rows|$insert_lead_id|\n|$stmtA|";   &agi_output;}
+
 	### use STDOUT to send call to proper DROP location
 	$VHqueryCID = "VH$CIDdate$VDADconf_exten";
 
@@ -2120,18 +2162,6 @@ if ($AGILOG) {$agi_string = "--    VDCL DROP: |$drop_action|$DROPexten|";   &agi
 		$affected_rows = $dbhA->do($stmtA);  
 		if ($AGILOG) {$agi_string = "--    VDCL call_hungup timeout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager";   &agi_output;}
 		}
-
-	$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;";
-	$affected_rows = $dbhA->do($stmtA);
-	if ($AGILOG) {$agi_string = "--    VDCL vac record deleted: |$affected_rows| $VDADcampaign|";   &agi_output;}
-
-	$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds',queue_seconds='$drop_seconds',term_reason='QUEUETIMEOUT' where lead_id = '$insert_lead_id' order by start_epoch desc limit 1;";
-	$affected_rows = $dbhA->do($stmtA);
-	if ($AGILOG) {$agi_string = "--    VDCL vcl update: |$affected_rows|$insert_lead_id|\n|$stmtA|";   &agi_output;}
-
-	$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$insert_lead_id';";
-	$affected_rows = $dbhA->do($stmtA);
-	if ($AGILOG) {$agi_string = "--    VDCL vl update: |$affected_rows|$insert_lead_id|\n|$stmtA|";   &agi_output;}
 }
 
 $dbhA->disconnect();
diff --git a/www/vicidial/AST_CLOSERstats.php b/www/vicidial/AST_CLOSERstats.php
index 03765e4f..dc6d98db 100644
--- a/www/vicidial/AST_CLOSERstats.php
+++ b/www/vicidial/AST_CLOSERstats.php
@@ -15,6 +15,7 @@
 # 80709-0331 - Added time stats to call statuses
 # 80722-2149 - Added Status Category stats
 # 81015-0705 - Added IVR calls count
+# 81024-0037 - Added multi-select inbound-groups
 #
 
 require("dbconnect.php");
@@ -26,14 +27,16 @@ if (isset($_GET["group"]))				{$group=$_GET["group"];}
 	elseif (isset($_POST["group"]))		{$group=$_POST["group"];}
 if (isset($_GET["query_date"]))				{$query_date=$_GET["query_date"];}
 	elseif (isset($_POST["query_date"]))	{$query_date=$_POST["query_date"];}
-if (isset($_GET["end_date"]))				{$end_date=$_GET["end_date"];}
-	elseif (isset($_POST["end_date"]))		{$end_date=$_POST["end_date"];}
+if (isset($_GET["end_date"]))			{$end_date=$_GET["end_date"];}
+	elseif (isset($_POST["end_date"]))	{$end_date=$_POST["end_date"];}
 if (isset($_GET["shift"]))				{$shift=$_GET["shift"];}
 	elseif (isset($_POST["shift"]))		{$shift=$_POST["shift"];}
 if (isset($_GET["submit"]))				{$submit=$_GET["submit"];}
-	elseif (isset($_POST["submit"]))		{$submit=$_POST["submit"];}
+	elseif (isset($_POST["submit"]))	{$submit=$_POST["submit"];}
 if (isset($_GET["SUBMIT"]))				{$SUBMIT=$_GET["SUBMIT"];}
-	elseif (isset($_POST["SUBMIT"]))		{$SUBMIT=$_POST["SUBMIT"];}
+	elseif (isset($_POST["SUBMIT"]))	{$SUBMIT=$_POST["SUBMIT"];}
+if (isset($_GET["DB"]))					{$DB=$_GET["DB"];}
+	elseif (isset($_POST["DB"]))		{$DB=$_POST["DB"];}
 
 $PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
 $PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
@@ -84,13 +87,37 @@ $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $groups_to_print = mysql_num_rows($rslt);
 $i=0;
+	$LISTgroups[$i]='---NONE---';
+	$i++;
+	$groups_to_print++;
 while ($i < $groups_to_print)
 	{
 	$row=mysql_fetch_row($rslt);
-	$groups[$i] =$row[0];
+	$LISTgroups[$i] =$row[0];
 	$i++;
 	}
 
+$i=0;
+$group_string='|';
+$group_ct = count($group);
+while($i < $group_ct)
+	{
+	$group_string .= "$group[$i]|";
+	$group_SQL .= "'$group[$i]',";
+	$i++;
+	}
+if ( (ereg("--NONE--",$group_string) ) or ($group_ct < 1) )
+	{
+	$group_SQL = "''";
+#	$group_SQL = "group_id IN('')";
+	}
+else
+	{
+	$group_SQL = eregi_replace(",$",'',$group_SQL);
+#	$group_SQL = "group_id IN($group_SQL)";
+	}
+
+
 $stmt="select vsc_id,vsc_name from vicidial_status_categories;";
 $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
@@ -120,33 +147,65 @@ while ($i < $statcats_to_print)
 <? 
 echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
 echo "<TITLE>VICIDIAL: VDAD Closer Stats</TITLE></HEAD><BODY BGCOLOR=WHITE>\n";
+if ($DB > 0)
+	{
+	echo "<BR>\n";
+	echo "$group_ct|$group_string|$group_SQL\n";
+	echo "<BR>\n";
+	echo "$shift|$query_date|$end_date\n";
+	echo "<BR>\n";
+	}
+
 echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET>\n";
+echo "<TABLE BORDER=0><TR><TD VALIGN=TOP>\n";
+echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
+echo "Date Range:<BR>\n";
 echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">\n";
 echo " to <INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">\n";
-echo "<SELECT SIZE=1 NAME=group>\n";
+echo "</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
+echo "Inbound Groups: \n";
+echo "</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
+echo "<SELECT SIZE=5 NAME=group[] multiple>\n";
 	$o=0;
 	while ($groups_to_print > $o)
 	{
-		if ($groups[$o] == $group) {echo "<option selected value=\"$groups[$o]\">$groups[$o]</option>\n";}
-		  else {echo "<option value=\"$groups[$o]\">$groups[$o]</option>\n";}
+		if (ereg("\|$LISTgroups[$o]\|",$group_string)) 
+			{echo "<option selected value=\"$LISTgroups[$o]\">$LISTgroups[$o]</option>\n";}
+		else
+			{echo "<option value=\"$LISTgroups[$o]\">$LISTgroups[$o]</option>\n";}
 		$o++;
 	}
 echo "</SELECT>\n";
-echo "<SELECT SIZE=1 NAME=shift>\n";
+echo "</TD><TD ROWSPAN=2 VALIGN=TOP>\n";
+echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href=\"./admin.php?ADD=3111&group_id=$group[0]\">MODIFY</a> | <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
+
+echo "</TD></TR>\n";
+echo "<TR><TD>\n";
+
+#echo "<SELECT SIZE=1 NAME=group>\n";
+#	$o=0;
+#	while ($groups_to_print > $o)
+#	{
+#		if ($groups[$o] == $group) {echo "<option selected value=\"$groups[$o]\">$groups[$o]</option>\n";}
+#		  else {echo "<option value=\"$groups[$o]\">$groups[$o]</option>\n";}
+#		$o++;
+#	}
+#echo "</SELECT>\n";
+echo "Shift: <SELECT SIZE=1 NAME=shift>\n";
 echo "<option selected value=\"$shift\">$shift</option>\n";
 echo "<option value=\"\">--</option>\n";
 echo "<option value=\"AM\">AM</option>\n";
 echo "<option value=\"PM\">PM</option>\n";
 echo "<option value=\"ALL\">ALL</option>\n";
 echo "</SELECT>\n";
-echo "<INPUT TYPE=submit NAME=SUBMIT VALUE=SUBMIT>\n";
-echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href=\"./admin.php?ADD=3111&group_id=$group\">MODIFY</a> | <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
+echo " &nbsp; <INPUT TYPE=submit NAME=SUBMIT VALUE=SUBMIT>\n";
+echo "</TD></TR></TABLE>\n";
 echo "</FORM>\n\n";
 
 echo "<PRE><FONT SIZE=2>\n\n";
 
 
-if (!$group)
+if ($groups_to_print < 1)
 {
 echo "\n\n";
 echo "PLEASE SELECT AN IN-GROUP AND DATE RANGE ABOVE AND CLICK SUBMIT\n";
@@ -178,18 +237,71 @@ $query_date_END = "$end_date $time_END";
 
 
 
-echo "VICIDIAL: Auto-dial Closer Stats                      $NOW_TIME\n";
+echo "VICIDIAL: Auto-dial Closer Stats: $group_string          $NOW_TIME\n";
+
+
+
+
+
+
+if ($group_ct > 1)
+	{
+	echo "\n";
+	echo "---------- MULTI-GROUP BREAKDOWN:\n";
+	echo "+----------------------+---------+---------+---------+---------+\n";
+	echo "| IN-GROUP             | CALLS   | DROPS   | DROP %  | IVR     |\n";
+	echo "+----------------------+---------+---------+---------+---------+\n";
+
+	$i=0;
+	while($i < $group_ct)
+		{
+		$stmt="select count(*),sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='$group[$i]';";
+		$rslt=mysql_query($stmt, $link);
+		if ($DB) {echo "$stmt\n";}
+		$row=mysql_fetch_row($rslt);
+
+		$stmt="select count(*) from live_inbound_log where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and comment_a='$group[$i]' and comment_b='START';";
+		$rslt=mysql_query($stmt, $link);
+		if ($DB) {echo "$stmt\n";}
+		$rowx=mysql_fetch_row($rslt);
+
+		$stmt="select count(*),sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='$group[$i]' and status IN('DROP','XDROP') and (length_in_sec <= 9999 or length_in_sec is null);";
+		$rslt=mysql_query($stmt, $link);
+		if ($DB) {echo "$stmt\n";}
+		$rowy=mysql_fetch_row($rslt);
+
+		$groupDISPLAY =	sprintf("%20s", $group[$i]);
+		$gTOTALcalls =	sprintf("%7s", $row[0]);
+		$gIVRcalls =	sprintf("%7s", $rowx[0]);
+		$gDROPcalls =	sprintf("%7s", $rowy[0]);
+		if ( ($gDROPcalls < 1) or ($gTOTALcalls < 1) )
+			{$gDROPpercent = '0';}
+		else
+			{
+			$gDROPpercent = (($gDROPcalls / $gTOTALcalls) * 100);
+			$gDROPpercent = round($gDROPpercent, 2);
+			}
+		$gDROPpercent =	sprintf("%6s", $gDROPpercent);
+
+		echo "| $groupDISPLAY | $gTOTALcalls | $gDROPcalls | $gDROPpercent% | $gIVRcalls |\n";
+		$i++;
+		}
+
+	echo "+----------------------+---------+---------+---------+---------+\n";
+
+	}
+
 
 echo "\n";
 echo "Time range: $query_date_BEGIN to $query_date_END\n\n";
 echo "---------- TOTALS\n";
 
-$stmt="select count(*),sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysql_real_escape_string($group) . "';";
+$stmt="select count(*),sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL);";
 $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $row=mysql_fetch_row($rslt);
 
-$stmt="select count(*) from live_inbound_log where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and comment_a='" . mysql_real_escape_string($group) . "' and comment_b='START';";
+$stmt="select count(*) from live_inbound_log where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and comment_a IN($group_SQL) and comment_b='START';";
 $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $rowx=mysql_fetch_row($rslt);
@@ -213,7 +325,7 @@ echo "Calls taken into the IVR for this In-Group:   $IVRcalls\n";
 echo "\n";
 echo "---------- DROPS\n";
 
-$stmt="select count(*),sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysql_real_escape_string($group) . "' and status='DROP' and (length_in_sec <= 999 or length_in_sec is null);";
+$stmt="select count(*),sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL) and status IN('DROP','XDROP') and (length_in_sec <= 9999 or length_in_sec is null);";
 $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $row=mysql_fetch_row($rslt);
@@ -284,7 +396,7 @@ while ($p < $statuses_to_print)
 echo "\n";
 echo "---------- QUEUE STATS\n";
 
-$stmt="select count(*),sum(queue_seconds) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id='" . mysql_real_escape_string($group) . "' and (queue_seconds > 0);";
+$stmt="select count(*),sum(queue_seconds) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($group_SQL) and (queue_seconds > 0);";
 $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $row=mysql_fetch_row($rslt);
@@ -333,7 +445,7 @@ echo "+-------------------------------------------------------------------------
 echo "|     0     5    10    15    20    25    30    35    40    45    50    55    60    90   +90 | TOTAL      |\n";
 echo "+-------------------------------------------------------------------------------------------+------------+\n";
 
-$stmt="select count(*),queue_seconds from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and  campaign_id='" . mysql_real_escape_string($group) . "' group by queue_seconds;";
+$stmt="select count(*),queue_seconds from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and  campaign_id IN($group_SQL) group by queue_seconds;";
 $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $reasons_to_print = mysql_num_rows($rslt);
@@ -396,7 +508,7 @@ echo "+----------------------+------------+\n";
 echo "| HANGUP REASON        | CALLS      |\n";
 echo "+----------------------+------------+\n";
 
-$stmt="select count(*),term_reason from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and  campaign_id='" . mysql_real_escape_string($group) . "' group by term_reason;";
+$stmt="select count(*),term_reason from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and  campaign_id IN($group_SQL) group by term_reason;";
 $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $reasons_to_print = mysql_num_rows($rslt);
@@ -438,7 +550,7 @@ echo "+--------+----------------------+----------------------+------------+-----
 
 
 ## get counts and time totals for all statuses in this campaign
-$stmt="select count(*),status,sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and  campaign_id='" . mysql_real_escape_string($group) . "' group by status;";
+$stmt="select count(*),status,sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and  campaign_id IN($group_SQL) group by status;";
 $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $statuses_to_print = mysql_num_rows($rslt);
@@ -620,7 +732,7 @@ echo "+--------------------------+------------+----------+--------+\n";
 echo "| AGENT                    | CALLS      | TIME M   | AVRG M |\n";
 echo "+--------------------------+------------+----------+--------+\n";
 
-$stmt="select vicidial_closer_log.user,full_name,count(*),sum(length_in_sec),avg(length_in_sec) from vicidial_closer_log,vicidial_users where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and  campaign_id='" . mysql_real_escape_string($group) . "' and vicidial_closer_log.user is not null and length_in_sec is not null and length_in_sec > 0 and vicidial_closer_log.user=vicidial_users.user group by vicidial_closer_log.user;";
+$stmt="select vicidial_closer_log.user,full_name,count(*),sum(length_in_sec),avg(length_in_sec) from vicidial_closer_log,vicidial_users where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and  campaign_id IN($group_SQL) and vicidial_closer_log.user is not null and length_in_sec is not null and length_in_sec > 0 and vicidial_closer_log.user=vicidial_users.user group by vicidial_closer_log.user;";
 $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $users_to_print = mysql_num_rows($rslt);
@@ -710,14 +822,14 @@ $i=0;
 $h=0;
 while ($i <= 96)
 	{
-	$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:00:00' and call_date <= '$query_date $h:14:59' and campaign_id='" . mysql_real_escape_string($group) . "';";
+	$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:00:00' and call_date <= '$query_date $h:14:59' and campaign_id IN($group_SQL);";
 	$rslt=mysql_query($stmt, $link);
 	if ($DB) {echo "$stmt\n";}
 	$row=mysql_fetch_row($rslt);
 	$hour_count[$i] = $row[0];
 	if ($hour_count[$i] > $hi_hour_count) {$hi_hour_count = $hour_count[$i];}
 	if ($hour_count[$i] > 0) {$last_full_record = $i;}
-	$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:00:00' and call_date <= '$query_date $h:14:59' and campaign_id='" . mysql_real_escape_string($group) . "' and status='DROP';";
+	$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:00:00' and call_date <= '$query_date $h:14:59' and campaign_id IN($group_SQL) and status IN('DROP','XDROP');";
 	$rslt=mysql_query($stmt, $link);
 	if ($DB) {echo "$stmt\n";}
 	$row=mysql_fetch_row($rslt);
@@ -725,42 +837,42 @@ while ($i <= 96)
 	$i++;
 
 
-	$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:15:00' and call_date <= '$query_date $h:29:59' and campaign_id='$group';";
+	$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:15:00' and call_date <= '$query_date $h:29:59' and campaign_id IN($group_SQL);";
 	$rslt=mysql_query($stmt, $link);
 	if ($DB) {echo "$stmt\n";}
 	$row=mysql_fetch_row($rslt);
 	$hour_count[$i] = $row[0];
 	if ($hour_count[$i] > $hi_hour_count) {$hi_hour_count = $hour_count[$i];}
 	if ($hour_count[$i] > 0) {$last_full_record = $i;}
-	$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:15:00' and call_date <= '$query_date $h:29:59' and campaign_id='" . mysql_real_escape_string($group) . "' and status='DROP';";
+	$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:15:00' and call_date <= '$query_date $h:29:59' and campaign_id IN($group_SQL) and status IN('DROP','XDROP');";
 	$rslt=mysql_query($stmt, $link);
 	if ($DB) {echo "$stmt\n";}
 	$row=mysql_fetch_row($rslt);
 	$drop_count[$i] = $row[0];
 	$i++;
 
-	$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:30:00' and call_date <= '$query_date $h:44:59' and campaign_id='" . mysql_real_escape_string($group) . "';";
+	$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:30:00' and call_date <= '$query_date $h:44:59' and campaign_id IN($group_SQL);";
 	$rslt=mysql_query($stmt, $link);
 	if ($DB) {echo "$stmt\n";}
 	$row=mysql_fetch_row($rslt);
 	$hour_count[$i] = $row[0];
 	if ($hour_count[$i] > $hi_hour_count) {$hi_hour_count = $hour_count[$i];}
 	if ($hour_count[$i] > 0) {$last_full_record = $i;}
-	$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:30:00' and call_date <= '$query_date $h:44:59' and campaign_id='" . mysql_real_escape_string($group) . "' and status='DROP';";
+	$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:30:00' and call_date <= '$query_date $h:44:59' and campaign_id IN($group_SQL) and status IN('DROP','XDROP');";
 	$rslt=mysql_query($stmt, $link);
 	if ($DB) {echo "$stmt\n";}
 	$row=mysql_fetch_row($rslt);
 	$drop_count[$i] = $row[0];
 	$i++;
 
-	$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:45:00' and call_date <= '$query_date $h:59:59' and campaign_id='" . mysql_real_escape_string($group) . "';";
+	$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:45:00' and call_date <= '$query_date $h:59:59' and campaign_id IN($group_SQL);";
 	$rslt=mysql_query($stmt, $link);
 	if ($DB) {echo "$stmt\n";}
 	$row=mysql_fetch_row($rslt);
 	$hour_count[$i] = $row[0];
 	if ($hour_count[$i] > $hi_hour_count) {$hi_hour_count = $hour_count[$i];}
 	if ($hour_count[$i] > 0) {$last_full_record = $i;}
-	$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:45:00' and call_date <= '$query_date $h:59:59' and campaign_id='" . mysql_real_escape_string($group) . "' and status='DROP';";
+	$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date $h:45:00' and call_date <= '$query_date $h:59:59' and campaign_id IN($group_SQL) and status IN('DROP','XDROP')';";
 	$rslt=mysql_query($stmt, $link);
 	if ($DB) {echo "$stmt\n";}
 	$row=mysql_fetch_row($rslt);
@@ -910,4 +1022,4 @@ echo "\nRun Time: $RUNtime seconds\n";
 ?>
 </PRE>
 
-</BODY></HTML>
\ No newline at end of file
+</BODY></HTML>