From ffe494719f7b4385c9989f69a820beca4ab05225 Mon Sep 17 00:00:00 2001 From: mattf Date: Thu, 25 Apr 2013 05:01:36 +0000 Subject: [PATCH] Added survey_wait_sec campaign survey option Added NOINT key for Call Menu prompts to allow for Playback() instead of Background() git-svn-id: svn://192.168.202.10@1971 3d104415-ff17-0410-8863-d5cf3c621b8a --- agi/agi-VDAD_ALL_outbound.agi | 26 ++++++++++++++----- bin/ADMIN_keepalive_ALL.pl | 21 +++++++++++++-- extras/MySQL_AST_CREATE_tables.sql | 5 ++-- extras/upgrade_2.6.sql | 4 +++ .../TO_BE_TRANSLATED_2.6.txt | 3 +++ www/vicidial/admin.php | 24 ++++++++++++----- 6 files changed, 67 insertions(+), 16 deletions(-) diff --git a/agi/agi-VDAD_ALL_outbound.agi b/agi/agi-VDAD_ALL_outbound.agi index b544c3a7..b401ea73 100644 --- a/agi/agi-VDAD_ALL_outbound.agi +++ b/agi/agi-VDAD_ALL_outbound.agi @@ -103,6 +103,7 @@ # 130108-1806 - Changes for Asterisk 1.8 compatibility # 130124-1853 - Issue #637 fix # 130210-1013 - Added options for CALLMENU|INGROUP cpd_amd_actions +# 130425-0049 - Added survey_wait_sec option and pre-process time logging # $script = 'agi-VDAD_ALL_outbound.agi'; @@ -111,6 +112,8 @@ $mel=1; # Mysql Error Log enabled = 1 $mysql_log_count=108; $one_mysql_log=0; +use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second +($START_s_hires, $START_usec) = gettimeofday(); $DROP_TIME = 9; ### default number of seconds to wait until you drop a waiting call $at='@'; @@ -211,7 +214,6 @@ if (!$ERRLOGfile) {$ERRLOGfile = "$PATHlogs/MySQLerror.$year-$mon-$mday";} if (!$CEPLOGfile) {$CEPLOGfile = "$PATHlogs/Cepstral.$year-$mon-$mday";} use DBI; -use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second use Asterisk::AGI; $AGI = new Asterisk::AGI; @@ -976,7 +978,14 @@ if ($VDACaffected_rows > 0) } $sthA->finish(); - $stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed,alt_dial,list_id) values('$uniqueid','$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','$vdlog_status','$VDADphone_code','$VDADphone','VDAD','N','$VDADalt_dial','$xCLlist_id')"; + ($END_s_hires, $END_usec) = gettimeofday(); + $START_time = $START_s_hires . '.' . sprintf("%06s", $START_usec); + $END_time = $END_s_hires . '.' . sprintf("%06s", $END_usec); + $RUN_time = ($END_time - $START_time); + $RUN_time = sprintf("%.3f", $RUN_time); + if ($AGILOG) {$agi_string = "Preprocess time: |$RUN_time ($END_time - $START_time)|"; &agi_output;} + + $stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed,alt_dial,list_id,comments) values('$uniqueid','$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','$vdlog_status','$VDADphone_code','$VDADphone','VDAD','N','$VDADalt_dial','$xCLlist_id','$RUN_time')"; if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} $affected_rows = $dbhA->do($stmtA); $dbhP=$dbhA; $mysql_count='01008'; $MEL_aff_rows=$affected_rows; &mysql_error_logging; @@ -1159,7 +1168,7 @@ if ($call_handle_method =~ /SURVEY/) ### check to see if the SURVEY settings should be pulled from the campaign settings in the database if ($call_handle_method =~ /SURVEYCAMP/) { - $stmtA = "SELECT survey_dtmf_digits,survey_ni_digit,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,survey_third_digit,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_status,survey_fourth_exten,survey_menu_id FROM vicidial_campaigns where campaign_id='$VDADcampaign';"; + $stmtA = "SELECT survey_dtmf_digits,survey_ni_digit,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,survey_third_digit,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_status,survey_fourth_exten,survey_menu_id,survey_wait_sec FROM vicidial_campaigns where campaign_id='$VDADcampaign';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; @@ -1182,6 +1191,7 @@ if ($call_handle_method =~ /SURVEY/) $survey_fourth_status = $aryA[12]; $survey_fourth_exten = $aryA[13]; $survey_menu_id = $aryA[14]; + $survey_wait_sec = $aryA[15]; @digit_map = split(/\|/,$survey_response_digit_map); @@ -1192,7 +1202,7 @@ if ($call_handle_method =~ /SURVEY/) # play the message and let them press a number $digits_to_collect = '1'; - $opt_code = enter_pin_number($survey_first_audio_file,$survey_dtmf_digits,$survey_method); + $opt_code = enter_pin_number($survey_first_audio_file,$survey_dtmf_digits,$survey_method,$survey_wait_sec); if (length($opt_code) < 1) {$opt_code = 'X';} $opt_description = $opt_code; @@ -3363,6 +3373,10 @@ sub enter_pin_number $sound = $_[0]; $survey_dtmf_digits = $_[1]; $survey_method_TEMP = $_[2]; + $survey_wait_sec = $_[3]; + if (length($survey_wait_sec) < 1) # 10 seconds if wait time not defined + {$survey_wait_sec=10;} + $survey_wait_msec = ($survey_wait_sec * 1000); $digits_to_collect =~ s/DIGITID//gi; @@ -3376,7 +3390,7 @@ sub enter_pin_number $interrupt_digit = $AGI->stream_file("$sound","$survey_dtmf_digits"); - if ($AGILOG) {$agi_string = "interrupt_digit |$interrupt_digit|"; &agi_output;} + if ($AGILOG) {$agi_string = "interrupt_digit |$interrupt_digit| timeout |$survey_wait_sec|$survey_wait_msec|"; &agi_output;} $digits_being_entered=1; $totalDTMF=''; @@ -3393,7 +3407,7 @@ sub enter_pin_number { while ( ($digit_loop_counter < $digits_to_collect) ) { - $digit = chr($AGI->wait_for_digit('10000')); # wait 10 seconds for input or until the pound key is pressed + $digit = chr($AGI->wait_for_digit($survey_wait_msec)); # wait X seconds for input or until the pound key is pressed if ( ($digit =~ /\d/) && ($survey_dtmf_digits =~ /$digit/) ) { $totalDTMF = "$totalDTMF$digit"; diff --git a/bin/ADMIN_keepalive_ALL.pl b/bin/ADMIN_keepalive_ALL.pl index a1d68467..0cd72282 100644 --- a/bin/ADMIN_keepalive_ALL.pl +++ b/bin/ADMIN_keepalive_ALL.pl @@ -82,6 +82,7 @@ # 130227-1605 - Added --fill-staggered option for the AST_VDauto_dialFILL script # 130326-1754 - Added ability to use .agi scripts as part of Call Menu Prompt # 130402-2148 - Changes to allow for native IAX bridging to other servers +# 130424-1607 - Added NOINT prefix option for call menu prompts to do Playback() instead of Background() # $DB=0; # Debug flag @@ -2508,7 +2509,15 @@ if ( ($active_asterisk_server =~ /Y/) && ($generate_vicidial_conf =~ /Y/) && ($r } else { - $menu_prompt_ext .= "exten => s,n,Background($menu_prompts_array[$w])\n"; + if ($menu_prompts_array[$w] =~ /^NOINT/) + { + $menu_prompts_array[$w] =~ s/^NOINT//g; + $menu_prompt_ext .= "exten => s,n,Playback($menu_prompts_array[$w])\n"; + } + else + { + $menu_prompt_ext .= "exten => s,n,Background($menu_prompts_array[$w])\n"; + } } } $w++; @@ -2522,7 +2531,15 @@ if ( ($active_asterisk_server =~ /Y/) && ($generate_vicidial_conf =~ /Y/) && ($r } else { - $menu_prompt_ext .= "exten => s,n,Background($menu_prompt[$i])\n"; + if ($menu_prompt[$i] =~ /^NOINT/) + { + $menu_prompt[$i] =~ s/^NOINT//g; + $menu_prompt_ext .= "exten => s,n,Playback($menu_prompt[$i])\n"; + } + else + { + $menu_prompt_ext .= "exten => s,n,Background($menu_prompt[$i])\n"; + } } } diff --git a/extras/MySQL_AST_CREATE_tables.sql b/extras/MySQL_AST_CREATE_tables.sql index 132651e9..ca717329 100644 --- a/extras/MySQL_AST_CREATE_tables.sql +++ b/extras/MySQL_AST_CREATE_tables.sql @@ -867,7 +867,8 @@ owner_populate ENUM('ENABLED','DISABLED') default 'DISABLED', use_other_campaign_dnc VARCHAR(8) default '', allow_emails ENUM('Y','N') default 'N', amd_inbound_group VARCHAR(20) default '', -amd_callmenu VARCHAR(50) default '' +amd_callmenu VARCHAR(50) default '', +survey_wait_sec TINYINT(3) default '10' ); CREATE TABLE vicidial_lists ( @@ -3122,4 +3123,4 @@ UPDATE vicidial_configuration set value='1766' where name='qc_database_version'; UPDATE system_settings set vdc_agent_api_active='1'; -UPDATE system_settings SET db_schema_version='1345',db_schema_update_date=NOW(); +UPDATE system_settings SET db_schema_version='1346',db_schema_update_date=NOW(); diff --git a/extras/upgrade_2.6.sql b/extras/upgrade_2.6.sql index cd1c69c8..dd564b7d 100644 --- a/extras/upgrade_2.6.sql +++ b/extras/upgrade_2.6.sql @@ -356,3 +356,7 @@ UPDATE system_settings SET db_schema_version='1344',db_schema_update_date=NOW() ALTER TABLE vicidial_nanpa_prefix_codes ADD lata_type VARCHAR(1) default ''; UPDATE system_settings SET db_schema_version='1345',db_schema_update_date=NOW() where db_schema_version < 1345; + +ALTER TABLE vicidial_campaigns ADD survey_wait_sec TINYINT(3) default '10'; + +UPDATE system_settings SET db_schema_version='1346',db_schema_update_date=NOW() where db_schema_version < 1346; diff --git a/translations/raw_translation_files/TO_BE_TRANSLATED_2.6.txt b/translations/raw_translation_files/TO_BE_TRANSLATED_2.6.txt index c678d264..15317d39 100644 --- a/translations/raw_translation_files/TO_BE_TRANSLATED_2.6.txt +++ b/translations/raw_translation_files/TO_BE_TRANSLATED_2.6.txt @@ -189,6 +189,9 @@ VICIDIAL USER ADMIN REPORT LOG|| VICIDIAL DETAIL ADMIN REPORT LOG|| ADMIN REPORT LOG|| Admin Report Log Viewer|| +Survey Wait Seconds|| +This is the number of seconds when in Survey mode the system will wait for input from the person called until the survey or drop action is triggered. Is not applied if the Survey Method is HANGUP. Default is 10 seconds|| +You can add NOINT directly in front of an audio file name to make it so the playback cannot be interrupted with a key press by the caller, the NOINT should not be a part of the filename, it is a special flag for the system. You may also use special purpose .agi scripts in this field as well like the cm_date.agi script, discuss with your administrator for more details|| ############################################################ CLIENT diff --git a/www/vicidial/admin.php b/www/vicidial/admin.php index 0d935267..91cf5d10 100644 --- a/www/vicidial/admin.php +++ b/www/vicidial/admin.php @@ -1800,6 +1800,8 @@ if (isset($_GET["amd_callmenu"])) {$amd_callmenu=$_GET["amd_callmenu"];} elseif (isset($_POST["amd_callmenu"])) {$amd_callmenu=$_POST["amd_callmenu"];} if (isset($_GET["level_8_disable_add"])) {$level_8_disable_add=$_GET["level_8_disable_add"];} elseif (isset($_POST["level_8_disable_add"])) {$level_8_disable_add=$_POST["level_8_disable_add"];} +if (isset($_GET["survey_wait_sec"])) {$survey_wait_sec=$_GET["survey_wait_sec"];} + elseif (isset($_POST["survey_wait_sec"])) {$survey_wait_sec=$_POST["survey_wait_sec"];} if (isset($script_id)) {$script_id= strtoupper($script_id);} @@ -2150,6 +2152,7 @@ if ($non_latin < 1) $allow_voicemail_greeting = ereg_replace("[^0-9]","",$allow_voicemail_greeting); $enhanced_disconnect_logging = ereg_replace("[^0-9]","",$enhanced_disconnect_logging); $level_8_disable_add = ereg_replace("[^0-9]","",$level_8_disable_add); + $survey_wait_sec = ereg_replace("[^0-9]","",$survey_wait_sec); $drop_call_seconds = ereg_replace("[^-0-9]","",$drop_call_seconds); @@ -3238,12 +3241,13 @@ else # 130221-1736 - Added Level 8 Disable Add option to system settings and new Email Log Report link, DID exten made non-editable # 130402-2322 - Added user_group script variable # 130414-1924 - Added report logging and display +# 130424-1601 - Added survey_wait_sec campaign survey option # # make sure you have added a user to the vicidial_users MySQL table with at least user_level 8 to access this page the first time -$admin_version = '2.6-397a'; -$build = '130414-1924'; +$admin_version = '2.6-398a'; +$build = '130424-1601'; $STARTtime = date("U"); $SQLdate = date("Y-m-d H:i:s"); @@ -5340,6 +5344,11 @@ if ($ADD==99999)
Survey DTMF Digits - This field is where you define the digits that a customer can press as an option on a survey campaign. valid dtmf digits are 0123456789*#. All options except for the Not Interested, Third and Fourth digit options will move on to the Survey Method call path. +
+ +
+ Survey Wait Seconds - This is the number of seconds when in Survey mode the system will wait for input from the person called until the survey or drop action is triggered. Is not applied if the Survey Method is HANGUP. Default is 10 seconds. +

@@ -6783,7 +6792,7 @@ if ($ADD==99999)

- Menu Prompt - This field contains the file name of the audio prompt to play at the beginning of this menu. You can enter multiple propmts in this field and the other prompt fields by separating them with a pipe character. + Menu Prompt - This field contains the file name of the audio prompt to play at the beginning of this menu. You can enter multiple propmts in this field and the other prompt fields by separating them with a pipe character. You can add NOINT directly in front of an audio file name to make it so the playback cannot be interrupted with a key press by the caller, the NOINT should not be a part of the filename, it is a special flag for the system. You may also use special purpose .agi scripts in this field as well like the cm_date.agi script, discuss with your administrator for more details.
@@ -12384,7 +12393,7 @@ if ($ADD==20) $rslt=mysql_query($stmt, $link); } - $stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu from vicidial_campaigns where campaign_id='$source_campaign_id';"; + $stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu,survey_wait_sec) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu,survey_wait_sec from vicidial_campaigns where campaign_id='$source_campaign_id';"; $rslt=mysql_query($stmt, $link); $stmtA="INSERT INTO vicidial_campaign_stats (campaign_id) values('$campaign_id');"; @@ -15837,6 +15846,7 @@ if ($ADD==41) $safe_harbor_menu_id = ''; $survey_camp_record_dir = '/home/survey'; $survey_dtmf_digits = '1238'; + $survey_wait_sec = '10'; $survey_first_audio_file = 'US_pol_survey_hello'; $survey_method = 'AGENT_XFER'; $survey_ni_audio_file = ''; @@ -16523,7 +16533,7 @@ if ($ADD=='40A') { echo "
SURVEY SETTINGS MODIFIED: $campaign_id\n"; - $stmt="UPDATE vicidial_campaigns SET survey_first_audio_file='$survey_first_audio_file',survey_dtmf_digits='$survey_dtmf_digits',survey_ni_digit='$survey_ni_digit',survey_opt_in_audio_file='$survey_opt_in_audio_file',survey_ni_audio_file='$survey_ni_audio_file',survey_method='$survey_method',survey_no_response_action='$survey_no_response_action',survey_ni_status='$survey_ni_status',survey_response_digit_map='$survey_response_digit_map',survey_xfer_exten='$survey_xfer_exten',survey_camp_record_dir='$survey_camp_record_dir',voicemail_ext='$voicemail_ext',survey_third_digit='$survey_third_digit',survey_fourth_digit='$survey_fourth_digit',survey_third_audio_file='$survey_third_audio_file',survey_fourth_audio_file='$survey_fourth_audio_file',survey_third_status='$survey_third_status',survey_fourth_status='$survey_fourth_status',survey_third_exten='$survey_third_exten',survey_fourth_exten='$survey_fourth_exten',survey_menu_id='$survey_menu_id',survey_recording='$survey_recording' where campaign_id='$campaign_id';"; + $stmt="UPDATE vicidial_campaigns SET survey_first_audio_file='$survey_first_audio_file',survey_dtmf_digits='$survey_dtmf_digits',survey_ni_digit='$survey_ni_digit',survey_opt_in_audio_file='$survey_opt_in_audio_file',survey_ni_audio_file='$survey_ni_audio_file',survey_method='$survey_method',survey_no_response_action='$survey_no_response_action',survey_ni_status='$survey_ni_status',survey_response_digit_map='$survey_response_digit_map',survey_xfer_exten='$survey_xfer_exten',survey_camp_record_dir='$survey_camp_record_dir',voicemail_ext='$voicemail_ext',survey_third_digit='$survey_third_digit',survey_fourth_digit='$survey_fourth_digit',survey_third_audio_file='$survey_third_audio_file',survey_fourth_audio_file='$survey_fourth_audio_file',survey_third_status='$survey_third_status',survey_fourth_status='$survey_fourth_status',survey_third_exten='$survey_third_exten',survey_fourth_exten='$survey_fourth_exten',survey_menu_id='$survey_menu_id',survey_recording='$survey_recording',survey_wait_sec='$survey_wait_sec' where campaign_id='$campaign_id';"; $rslt=mysql_query($stmt, $link); ### LOG INSERTION Admin Log Table ### @@ -21820,7 +21830,7 @@ if ($ADD==31) $enable_vtiger_integration_LU = $row[0]; $vtiger_url_LU = $row[1]; - $stmt="SELECT campaign_id,campaign_name,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_third_audio_file,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_audio_file,survey_fourth_status,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,campaign_calldate,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,in_group_dial,in_group_dial_select,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu from vicidial_campaigns where campaign_id='$campaign_id' $LOGallowed_campaignsSQL;"; + $stmt="SELECT campaign_id,campaign_name,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_third_audio_file,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_audio_file,survey_fourth_status,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,campaign_calldate,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,in_group_dial,in_group_dial_select,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu,survey_wait_sec from vicidial_campaigns where campaign_id='$campaign_id' $LOGallowed_campaignsSQL;"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); $campaign_name = $row[1]; @@ -22036,6 +22046,7 @@ if ($ADD==31) $allow_emails = $row[211]; $amd_inbound_group = $row[212]; $amd_callmenu = $row[213]; + $survey_wait_sec = $row[214]; if (ereg("DISABLED",$list_order_mix)) {$DEFlistDISABLE = ''; $DEFstatusDISABLED=0;} @@ -24008,6 +24019,7 @@ if ($ADD==31) echo "Survey First Audio File: audio chooser $NWB#vicidial_campaigns-survey_first_audio_file$NWE\n"; echo "Survey DTMF Digits: $NWB#vicidial_campaigns-survey_dtmf_digits$NWE\n"; echo "Survey Not Interested Digit: $NWB#vicidial_campaigns-survey_ni_digit$NWE\n"; + echo "Survey Wait Seconds: $NWB#vicidial_campaigns-survey_wait_sec$NWE\n"; echo "Survey Opt-in Audio File: audio chooser $NWB#vicidial_campaigns-survey_opt_in_audio_file$NWE\n"; echo "Survey Not Interested Audio File: audio chooser $NWB#vicidial_campaigns-survey_ni_audio_file$NWE\n"; echo "Survey Method: $NWB#vicidial_campaigns-survey_method$NWE\n";