60 Commits
Author SHA1 Message Date
mattf 9df1f731ee Added vicidl format to the VICIDIAL_IN_new_leads_file.pl script, for the default list download format to be imported.
git-svn-id: svn://192.168.202.10@3560 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-02-11 14:30:25 +00:00
mattf 8862f161d4 Added t2r15csv format to the CLI lead loader
git-svn-id: svn://192.168.202.10@2593 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-10 20:26:45 +00:00
mattf 6e8828f276 Added t2r26csv format to CLI lead loader
git-svn-id: svn://192.168.202.10@2578 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-08-09 15:17:57 +00:00
mattf d0fdd490c8 Added new t2r27csv format the CLI lead loader
git-svn-id: svn://192.168.202.10@2566 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-07-29 12:45:06 +00:00
mattf 5926e49be0 Added t2r25xcsv format to CLI lead loader
git-svn-id: svn://192.168.202.10@2555 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-06-29 03:09:51 +00:00
mattf f75d357305 Added t2r25csv format to CLI lead loader
git-svn-id: svn://192.168.202.10@2542 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-06-02 18:38:52 +00:00
mattf a43884021d Added t2r13csv format to CLI lead loader
git-svn-id: svn://192.168.202.10@2406 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-06 16:42:58 +00:00
mattf 1b8d4e9d0b Allow for single quotes in vicidial_list and custom_ data fields
Added db schema version mismatch warning in System Settings

git-svn-id: svn://192.168.202.10@2301 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-03-13 14:34:00 +00:00
mattf 39e00ca770 Added NANPA areacode and prefix phone number validation and timezone setting options to the admin web lead loader, the Non-Agent API and the CLI lead loader.
git-svn-id: svn://192.168.202.10@1967 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-21 01:43:34 +00:00
mattf f7e225b2c7 Updates to cm AGI script for extended fields
altered cm.agi script to skip lead updates for extended fields with non-digit responses
Added tabtwo format to CLI lead loader

git-svn-id: svn://192.168.202.10@1861 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-08 11:10:48 +00:00
mattf d45ebf46a4 Added additional extended vl fields
Added new vote17csv CLI lead loading format

git-svn-id: svn://192.168.202.10@1856 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-07 20:04:36 +00:00
mattf 575da442b3 Added Max Stats download feature to admin.php
Added extended vicidial_list fields option
Added TNM duplicate delete and DOB format options to CLI lead loader
Added talk time % column to the Agent Time Detail report

git-svn-id: svn://192.168.202.10@1839 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-07-14 02:11:55 +00:00
mattf c43b89ea66 Added Admin -> Contacts section(must be enabled in System Settings) which allows for system-wide transfer contacts to be used in conjunction with Custom Transfer being set to VIEW_CONTACTS and Enable Transfer Presets set to CONTACTS. Able to be disabled per user. Also can be accessed from a separate database by using the Alt Log settings in System Settings. The purpose of this feature is to be used for a receptionist or operator that needs to transfer calls to non-agents.
git-svn-id: svn://192.168.202.10@1743 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-16 14:53:29 +00:00
mattf ef591374a1 Fixed issue with sheet2tab.pl
Added several new features to the CLI lead loader based around creation of new lists and one new format

git-svn-id: svn://192.168.202.10@1731 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-03 19:56:55 +00:00
mattf 5bacb9346b Added Outbound Campaign Test Call feature to allow you to place a call from the Campaign Detail screen that will go out as if it were an auto-dial call. Must be enabled in System Settings.
Added ability to check for USA and Canada valid prefix and areacodes when loading leads into the web/cli/api lead loaders

git-svn-id: svn://192.168.202.10@1687 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-07-06 12:26:41 +00:00
mattf 0d30227c9e Added option to use the owner field to define a time zone abbreviation code when loading leads
Bug fixes
Updated the phone codes table and loading code

git-svn-id: svn://192.168.202.10@1643 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-04-24 13:55:06 +00:00
mattf 86521953c0 Fixed file prefix issue with multiple processes running
git-svn-id: svn://192.168.202.10@1640 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-04-20 13:46:41 +00:00
mattf 60d4912d6a Added file-prefix-filter option CLI option to the CLI lead loader
git-svn-id: svn://192.168.202.10@1526 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-09-28 15:51:52 +00:00
mattf 92dd8f87e3 Fixed preset and timer bugs in vdc_db_query.php for auto-dial calls
Added new format to lead loader

git-svn-id: svn://192.168.202.10@1458 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-06-25 13:20:43 +00:00
mattf 53134347cd Added dccsv52 import file format
changed hopper to calculate dialable leads every minute for active campaigns, instead of only when leads are loaded for a campaign

git-svn-id: svn://192.168.202.10@1444 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-06-16 13:28:53 +00:00
mattf 6c58ee31af small fixes for inbound PRESS changes
added csvdcref51 CLI lead loader format

git-svn-id: svn://192.168.202.10@1434 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-13 19:39:34 +00:00
mattf 0f76f1669b fixed minor hopper bug
Added ability through CLI lead loader to add a new list with every file load

git-svn-id: svn://192.168.202.10@1419 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-27 09:58:35 +00:00
mattf 47ae9c645a fixed rare issue in AST_VDhopper.pl script, slightly changed csv43 format in lead loader
git-svn-id: svn://192.168.202.10@1403 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-09 15:55:39 +00:00
mattf 831c5879e2 Added dccsv43 lead loading format
Added ability to use security_phrase as a custom CID field per lead

git-svn-id: svn://192.168.202.10@1344 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-21 17:06:32 +00:00
mattf 2da079c225 Added agent call log view and dispo log file entry option
git-svn-id: svn://192.168.202.10@1341 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-20 17:16:32 +00:00
mattf 3bddc76874 Fixed CPA AMD MESSAGE feature
corrected TMR(service level) calculations in CLOSERstats and AST_VDadapt
Added dccsv10 CLI lead loader file format
Added experimental staggered call distribution to AST_VDauto_dial_FILL.pl

git-svn-id: svn://192.168.202.10@1331 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-06 20:15:20 +00:00
mattf 83096f5c7c updated DST schemes for Australia and New Zealand
git-svn-id: svn://192.168.202.10@1310 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-18 11:17:24 +00:00
mattf ff001dc726 Replaced all SELECT * MySQL queries with proper field lists. this altered scripts in bin/agi/agc/vicidial
git-svn-id: svn://192.168.202.10@1268 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-30 04:25:17 +00:00
mattf 62e32ae17c workaround for IE pulldown issue in vicidial.php
added title/alt-phone duplication check in lead loaders

git-svn-id: svn://192.168.202.10@1257 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-12 11:56:26 +00:00
mattf 6e42c9dd2c Added forcelistfilename option to VICIDIAL_IN_NEW_lead_files.pl script
git-svn-id: svn://192.168.202.10@1212 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-08-30 15:06:54 +00:00
mattf df00be46d2 Fixed central voicemail conf generation issue
changed voicemail to use phone password as the voicemail password instead of just the voicemail_id

git-svn-id: svn://192.168.202.10@1207 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-08-21 16:49:58 +00:00
mattf c0bbceebb6 Changed drop_call_seconds to allow for immediate drop on outbound calls to go to drop inbound group.
git-svn-id: svn://192.168.202.10@1201 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-08-11 09:13:45 +00:00
mattf 9e8c67dace Added new inbound summary hourly report as well as several tweaks to the Inbound and service level reports.
Added two new formats to the VICIDIAL_IN_NEW_leads_file.pl script

git-svn-id: svn://192.168.202.10@1198 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-08-04 07:42:08 +00:00
mattf 51461d8d69 Added agent_display_dialable_leads and vicidial_balance_rank options
git-svn-id: svn://192.168.202.10@1195 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-07-29 10:53:18 +00:00
mattf 6c903bc65d Added RANK and OWNER as fields in vicidial_list, and as sort by options in campaign screen
Added no-hopper dialing option for MANUAL and INBOUND_MAN campaigns
Added owner dialing for agents to have their own leads, or shared group/territory leads, within a single list and campaign
Added list reset times option to automatically reset lists at pre-set times during the day
Fixed leave-3way-call issue if customer is parked

git-svn-id: svn://192.168.202.10@1189 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-07-23 19:06:58 +00:00
mattf ff1c321b1e added VDAD as inactive user to first_server_install.sql file so some reports will work properly
small typo fixed in LICENSE.txt file
added UPGRADE note about extensions.conf changing significantly
fixed the -q quiet flag in several scripts in bin in order to suppress all output to the screen

git-svn-id: svn://192.168.202.10@1091 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-04-01 17:58:03 +00:00
mattf 35b5ef4de2 reworked screen starting of asterisk and reloading of conf settings
trunk- new VICIDIAL_IN_new_lead files format and vtiger import changes

git-svn-id: svn://192.168.202.10@1084 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-26 05:10:23 +00:00
mattf 5ba01f7292 added ability to specify the callerid of an outbound conference call within vicidial.php
reworked VICIDIAL fronter/closer transfers to be more reliable on high-load systems

git-svn-id: svn://192.168.202.10@959 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-10 19:30:48 +00:00
mattf af2d33c881 added campaign option to allow for restriction of manual dialing to only the leads within the lists for the active campaigns
added option (for IE users only) to copy a field to the agent computer's clipboard upon a call being sent to an agent
added new method for alternate number dialing, allowing over 65,000 alternate numbers per lead. Leads must be loaded using the CLI lead loader

git-svn-id: svn://192.168.202.10@945 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-02 11:10:33 +00:00
mattf f1f955fda9 fix bug in VICIDIAL_IN_new_leads_file.pl
git-svn-id: svn://192.168.202.10@940 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-13 05:52:10 +00:00
mattf c17292ae7e optimized all AST_CRON_audio handling scripts to be more efficient
added new minicsv file format for CLI lead loader script
in trunk, added new non-agent API script(add a new lead)

git-svn-id: svn://192.168.202.10@930 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-01 04:52:26 +00:00
mattf a7cef459d6 added last_local_call_time field to vicidial_list table. This change affected many scripts from the hopper loaders to the lead loaders to the vdc_db_query.php agent-side script. A script was created to populate this field from the logs: VICIDIAL_last_local_call_time_UPDATE.pl
git-svn-id: svn://192.168.202.10@921 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-13 15:45:22 +00:00
mattf 023b83fec4 made several changes to UTF8 compatibility for internationalization.
better importing/display of non-latin leads
rewriting of UTF8 database commands for scripts
updating of docs
building of language builds for 2.0.4 branch
addition of vicidial_it Italian Administration it_language_admin.txt and build

git-svn-id: svn://192.168.202.10@848 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-29 08:32:42 +00:00
mattf 7e11962fc1 Changed license to AGPLv2
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-10 08:02:30 +00:00
mattf 83d98e97ac Several bug fixes for remote agents,CLI lead loading, vdc_db_query
docs updated

git-svn-id: svn://192.168.202.10@775 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-02-08 13:40:05 +00:00
mattf a2fc6f5d21 added several new features to inbound groups such as agent alerts, custom music-on-hold per group, rankings for agents per inbound group and other options
git-svn-id: svn://192.168.202.10@689 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-22 17:47:00 +00:00
mattf 606678ef9e minor bug fix in the VICIDIAL_IN_new_leads_file.pl script
git-svn-id: svn://192.168.202.10@670 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-08-16 02:00:41 +00:00
mattf 96a2bcab3f Added entry_date to the import fields list in the VICIDIAL_IN_new_leads_file.pl script
git-svn-id: svn://192.168.202.10@669 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-08-16 01:32:24 +00:00
mattf 802e3ebacc added called_count and status import to the command-line lead importer VICIDIAL_IN_new_leads.pl
git-svn-id: svn://192.168.202.10@661 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-08-01 13:19:44 +00:00
mattf a4e3fe6859 added duplication checking by campaign and total system for lead loaders.
added phone_code override for lead loaders

git-svn-id: svn://192.168.202.10@612 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-05-10 20:16:29 +00:00