ViciDial/agc_2-X
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4 Commits
Author SHA1 Message Date
mattf 5a535e616f Added update timestamps for sub-settings groups(like campaigns) to admin.php 
Added in_groups as input option for update_user Non-Agent API function

git-svn-id: svn://192.168.202.10@3885 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-11-14 06:23:43 +00:00
mattf 8cf61f6639 Small doc updates to last commit 
git-svn-id: svn://192.168.202.10@3700 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-12 19:56:48 +00:00
mattf 3644c8f33a Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status. 
Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.

git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-12 15:42:36 +00:00
mattf 4ab83a9e0c Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached. 
Added new Closed Time features to In-Groups that allow all calls in queue to be presented with an option when the in-group closing time for the day has been reached. Also, an option was added to manually force the end of all queueing of calls for an in-group for the day.
Added dial_ingroup option to Agent API external_dial function.
Added In-Group option to look up timezone of customer when a new lead is added during the routing of the call.

git-svn-id: svn://192.168.202.10@2905 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-07 04:48:33 +00:00