Commit Graph
111 Commits
Author SHA1 Message Date
mattf 65bd6820d1 Added $RS_droppedOFtotal options.php option for the realtime report to allow the drops to be calculated out of Total calls instead of just Answers
git-svn-id: svn://192.168.202.10@2139 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-24 19:33:51 +00:00
mattf 06697b0c32 Added MathZDC function to prevent division math with zero as one of the numbers
Cleaned up vdc_db_query.php mysql logging
Moved date definitions in keepalive script to the top of the script
Changed iax.conf 1.4 and higher: regcontext=iaxregistration

git-svn-id: svn://192.168.202.10@2094 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-03 01:05:16 +00:00
mattf c2273a279e Added DTMF logging as default option in default logger.conf file
git-svn-id: svn://192.168.202.10@1940 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-03-12 15:03:13 +00:00
mattf df64b5a2c1 update for Asterisk 1.8 conf files
added several tweeks for SFTP VD sales export perl script

git-svn-id: svn://192.168.202.10@1939 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-03-12 14:40:45 +00:00
mattf 666a583b24 Added BETA support for Asterisk 1.8 with vicidial. To download a version of Asterisk 1.8, go to:
http://downloads.vicidial.com/beta-apps/

git-svn-id: svn://192.168.202.10@1917 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-20 17:41:26 +00:00
mattf 5bc8ff778f Changes to allow for Unknown, Private, Anonymous in Filter Phone Group entries. Also allowed plus sign + in DID entries(edit to extensions.conf required for this to work), Issue #474, reported by MIGO
git-svn-id: svn://192.168.202.10@1899 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 18:08:26 +00:00
mattf 87f9e0dac0 Added maxmessage=300 voicemail conf option to prevent hours-long voicemails
git-svn-id: svn://192.168.202.10@1804 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-06 18:50:26 +00:00
mattf 82383bd1ef fixed sheet2tab.pl for XL issues
changed 851 playback with waitforsilence dialplan entries
small changes to VD_amd.agi script for CPD

git-svn-id: svn://192.168.202.10@1729 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-09-28 11:37:13 +00:00
mattf 8bd03c5335 Added ability to use static audio from dynamic fields in Survey and Answering machine messages when using Cepstral TTS
Added voicemail emailbody to voicemail.conf that will show callerIDnumber after the name

git-svn-id: svn://192.168.202.10@1710 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-08-16 01:04:01 +00:00
mattf 56fa8c8723 Added options to set the voicemail zone and extra voicemail options for each voicemail box in phones and extra voicemail boxes. Also added default voicemail zone and timezone settings in the system settings. Added several new zonemessages to the default voicemail.conf.sample file
git-svn-id: svn://192.168.202.10@1702 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-07-27 14:57:59 +00:00
mikec 1292401b76 uncommented allowguest = no so that guest accounts are no longer permitted.
git-svn-id: svn://192.168.202.10@1652 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-05-05 15:44:03 +00:00
mattf 7389121a04 Added variables to agi-set_variables script
Added third RING_ALL entry on example dialplans

git-svn-id: svn://192.168.202.10@1634 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-04-05 19:11:39 +00:00
mattf 001b432129 Added on-hook phone agent features for inbound calls
Added ring_all Next-Agent-Call feature for inbound calls
  see UPGRADE doc for more details

git-svn-id: svn://192.168.202.10@1611 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-04 15:36:10 +00:00
mattf 9199e08484 Added ability to change users' in-group settings from the in-group modification screen in bulk.
Added Agent Average time stats option to the real-time screen. Must enable realtime_agent_time_stats option in campaign screen.
Added customer park time counter to the agent screen when customer is on park. Also, added logging of parked calls to park_log table
Added agents in Dispo count to real-time screen
Fixed backward compatibility issue with QM recording retrieval and live monitoring
Added new 855 toll free code to example dialplan(commented out)
Fixed missing variables in Start and Dispo call url functions

git-svn-id: svn://192.168.202.10@1539 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-10-25 01:17:14 +00:00
mattf cb2ab00b45 Added scroll to agent interface to go back to the top of the screen if selecting from a long list of statuses
git-svn-id: svn://192.168.202.10@1537 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-10-14 10:49:06 +00:00
mattf db7a290ebc Added ability to use Custom List Fields in Web Forms, Scripts and Dispo Call URL entries used by the agent interface
optimization of webform generation code in vicidial.php
cleanup of asterisk default conf files
several other small fixes

git-svn-id: svn://192.168.202.10@1525 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-09-28 04:02:00 +00:00
mattf 18bd1e2b44 Allow the changing of the queue priority of an inbound call while the call is in queue
Changed the example iax.conf and sip.conf to default to context=trunkinbound to prevent unauthenticated calls on insecure phone accounts

git-svn-id: svn://192.168.202.10@1509 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-08-30 19:33:02 +00:00
mattf 3c6bb1ac3e Added webphone options for System Key and Dialpad, may not be compatible with all webphones
Added optional dialplan entries to block 555 number calls

git-svn-id: svn://192.168.202.10@1508 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-08-27 21:08:04 +00:00
mattf 521a84606a Added Transfer Presets to Campaigns allowing many dial presets for agent interface transfer-conf frame, new Campaigns sub-menu for Presets created, also reporting added on presets calling stats
Added ability on a per-campaign basis to hide the Number-to-Dial field in the transfer-conf frame

git-svn-id: svn://192.168.202.10@1501 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-08-15 04:21:24 +00:00
mattf d37aff908f Fixed answering machine message issues(requires extensions.conf change)
Fixed inbound next-call-route issue

git-svn-id: svn://192.168.202.10@1387 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-27 13:10:22 +00:00
mattf 6539f0fc35 small fix for real-time screen inbound=only
git-svn-id: svn://192.168.202.10@1383 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-24 14:03:23 +00:00
mattf 26cc852283 Changed to use voicemail.conf instead of voicemail-vicidial.conf because of Asterisk change voicemail password problem. Now update database settings from voicemail.conf file if changed
git-svn-id: svn://192.168.202.10@1349 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-02-26 01:47:38 +00:00
mattf 134f498429 bug fix 291
change default PRI dial order to 'r' from 'g' for round robin
Added development code to DID AGI script

git-svn-id: svn://192.168.202.10@1311 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-19 14:39:10 +00:00
mattf 9edbb26b6f DID related fixes
added presets to webforms and script as allowed variables

git-svn-id: svn://192.168.202.10@1307 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-16 14:32:00 +00:00
mattf 89a63aff07 Added several VID options including VIDPROMPT options to the ALL_inbound AGI script for in-group call handling to allow callers to enter an ID number that would populate in the Vendor ID(vendor_lead_code) field and optionally search by it.
git-svn-id: svn://192.168.202.10@1287 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-23 16:10:48 +00:00
mattf 1e7f6ee086 auto-pause on re-queue agent action, no pause code on Dial Next Number in INBOUND_MAN
some color changes for field backgrounds in campaign screen
features.conf changes

git-svn-id: svn://192.168.202.10@1284 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-19 12:23:17 +00:00
mattf 8b192b433f Added Consultative checkbox to a newly redesigned transfer-conf panel in vicidial.php
Added Delete Voicemail After Email option to voicemail accounts

git-svn-id: svn://192.168.202.10@1272 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-06 05:53:23 +00:00
mattf a997b99d0c Added Outbound Summary Interval Report
Added optional include into the Reports page if 'custom_report_links.html' file is present

git-svn-id: svn://192.168.202.10@1267 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-29 11:07:15 +00:00
mattf cfe2c3ad44 Changed iax secret for servers to be defined in web interface.
***see UPGRADE doc for important changes you need to make***
Fixed AGENTDIRECT no-agent-no-queue bug

git-svn-id: svn://192.168.202.10@1266 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-25 14:24:22 +00:00
mattf 945dea6834 fixes for queue_log validation
git-svn-id: svn://192.168.202.10@1256 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-10 11:56:30 +00:00
mattf 11a219264f Added second web form option for in-groups and campaigns
Changed answering machine message to a prompt field and added TTS option
Added waitforsilence options to campaign screen

git-svn-id: svn://192.168.202.10@1228 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-09-17 00:50:45 +00:00
mattf 3e7bb74169 Added web-configurable meetme and musiconhold
several bug fixes

git-svn-id: svn://192.168.202.10@1213 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-09-04 10:49:03 +00:00
mattf 821c28adc8 added loopback-no-log context for special dialing circumstances
git-svn-id: svn://192.168.202.10@1208 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-08-21 16:58:47 +00:00
mattf df00be46d2 Fixed central voicemail conf generation issue
changed voicemail to use phone password as the voicemail password instead of just the voicemail_id

git-svn-id: svn://192.168.202.10@1207 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-08-21 16:49:58 +00:00
mattf 6c903bc65d Added RANK and OWNER as fields in vicidial_list, and as sort by options in campaign screen
Added no-hopper dialing option for MANUAL and INBOUND_MAN campaigns
Added owner dialing for agents to have their own leads, or shared group/territory leads, within a single list and campaign
Added list reset times option to automatically reset lists at pre-set times during the day
Fixed leave-3way-call issue if customer is parked

git-svn-id: svn://192.168.202.10@1189 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-07-23 19:06:58 +00:00
mattf 5b6c6fcdf4 in branch 2.0.5 removed default 91NXXNXXXXXX dialplan entries
in trunk, several bug fixes: inbound stream file, extended alt dial 
added dialed_number and dialed_label to script variables

git-svn-id: svn://192.168.202.10@1186 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-07-20 05:02:02 +00:00
mattf 90ba37cf35 Added option for custom dialplan entries in call menus
Restricted user listings to user_level <=
Added phone ringing timeout in phones table

git-svn-id: svn://192.168.202.10@1153 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-06-17 12:55:24 +00:00
mattf 02c465d40b Moved vicidial recording extens to auto-generated, added phone dialout context, fixed callerid and voicemail dial extensions for phones, added recording limit for servers
git-svn-id: svn://192.168.202.10@1129 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-05-29 11:05:52 +00:00
mattf 2939a69550 Added Active Voicemail Server and Auto Dial Limit to System Settings
Fixed agent manual dial logging bug
Backported agent interface manual-dial blocking of agent monitoring

git-svn-id: svn://192.168.202.10@1121 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-05-19 15:12:24 +00:00
mattf 58cb9f4d93 added more custom Vtiger actions and a Vtiger database optimization script
added email, user_code and terriroty to the vicidial_users table as optional fields

git-svn-id: svn://192.168.202.10@1097 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-04-22 10:36:18 +00:00
mattf 8176a92cdc added Cepstral name playing for outbound survey campaigns
git-svn-id: svn://192.168.202.10@1095 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-04-11 02:52:21 +00:00
mattf 3cf82d9aa6 fix voicemail configuration issues
git-svn-id: svn://192.168.202.10@1094 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-04-09 16:55:36 +00:00
mattf 11402503c8 Fixed auto-generated conf file bug for globals varaibles
Added welcome to VICIDIAL sound and set it to first testing extension
trunk - more Vtiger enhancements, fax and email log entries

git-svn-id: svn://192.168.202.10@1086 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-27 18:26:18 +00:00
mattf 5cddcb06eb removal of very old 3.0 branch
docs update
added method of monitoring without hanging up between monitoring separate agents

git-svn-id: svn://192.168.202.10@1073 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-15 13:56:16 +00:00
mattf c3aeac7f81 Fixed bug in vdc_db_query.php for auto-dial outbound calls
Added screenlog log rolling in roll logfile script

git-svn-id: svn://192.168.202.10@1071 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-11 20:08:23 +00:00
mattf a3c727e157 moved #include in extensions.conf files to after the globals context
git-svn-id: svn://192.168.202.10@1061 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-02-15 23:59:14 +00:00
mattf 7c91a9c97f Added default DID option to DID routing process
made trunkinbound inbound context consistent throughout

git-svn-id: svn://192.168.202.10@1058 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-02-14 09:50:43 +00:00
mattf b2d79cddab Changed numerous files to give VICIDIAL the ability to quickly update conf files(And reload Asterisk) depending on settings in the VICIDIAL admin interface. For more information please look at the ASTERISK_CONF-GEN.txt file.
git-svn-id: svn://192.168.202.10@1051 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-02-12 00:33:44 +00:00
mikec af200a6cc0 added extension 7851XXXXX which will do wait for silence before playing back a recording made using the recording extension.
git-svn-id: svn://192.168.202.10@1042 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-30 18:31:41 +00:00
mattf 03a5a4e49a Added AGENTDIRECT feature, allows calls to go to logged-in VICIDIAL agents in their own queue without having to create a separate in-group for each agent. You can transfer calls to this using DIDs or VICIDIAL agents using transfer/conf with the destination user ID in the number-to-dial field and the AGENTDIRECT set as the transfer group.
git-svn-id: svn://192.168.202.10@1032 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-15 12:19:42 +00:00