ViciDial/agc_2-X
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05dc7580bc39edc51ab357deb0ac5a2c7c59a03c
Commit Graph
1069 Commits
Author SHA1 Message Date
mattf 05dc7580bc Added ALT option for start_call_url fields 
git-svn-id: svn://192.168.202.10@3835 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-05-18 13:06:31 +00:00
mattf eb82802361 Added call_log_days campaign option 
git-svn-id: svn://192.168.202.10@3825 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-04-20 12:38:45 +00:00
mattf d9e139ae8d Added Agent Time-Off Interface admin utility page 
git-svn-id: svn://192.168.202.10@3823 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-04-18 23:12:31 +00:00
mattf f40c09f270 Added script_tab_height campaign option for agent screen 
git-svn-id: svn://192.168.202.10@3821 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-04-15 23:38:16 +00:00
mattf a9bb3c7ea9 Fix for new user daily limits in admin.php 
git-svn-id: svn://192.168.202.10@3818 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-03-26 03:16:03 +00:00
mattf 9b58e22353 Added input filtering in admin and report scripts 
git-svn-id: svn://192.168.202.10@3817 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-03-22 13:45:01 +00:00
mattf 7f79939e85 Fix for delete_dnc_phone API admin.php 
git-svn-id: svn://192.168.202.10@3815 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-03-11 17:31:52 +00:00
mattf 502af69a80 Added holiday_method option 
git-svn-id: svn://192.168.202.10@3810 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-02-27 17:23:36 +00:00
mattf b863dc438a Fix for READ_ONLY settings container type in admin.php 
git-svn-id: svn://192.168.202.10@3809 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-02-27 02:30:40 +00:00
mattf 69b9904b2b Added the AUTONEXT hopper_hold_inserts campaign option 
Updates for inbound email parser perl script

git-svn-id: svn://192.168.202.10@3808 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-02-25 19:45:59 +00:00
mattf 22d6975960 Added INBOUND_DID In-Group populate option 
git-svn-id: svn://192.168.202.10@3807 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-02-23 14:06:33 +00:00
mattf 1d01790b72 Small changes for state_descriptions Banner 
git-svn-id: svn://192.168.202.10@3806 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-02-21 08:35:28 +00:00
mattf caad79b868 Added Per-User Per-In-Group daily call limits. 
git-svn-id: svn://192.168.202.10@3805 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-02-21 02:49:58 +00:00
mattf 832ee75112 Added STATE_DESCRIPTIONS container type and state_descriptions campaign and in-group settings, change year to 2024 
git-svn-id: svn://192.168.202.10@3804 3d104415-ff17-0410-8863-d5cf3c621b8a
 2024-02-15 03:28:42 +00:00
mattf 2adc4ce066 Added a Multi-call option to the agent 3-way press-1 calls feature. 
git-svn-id: svn://192.168.202.10@3792 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-12-29 03:34:37 +00:00
mattf 58109ead8d Added Agent LAGGED Summary Report 
git-svn-id: svn://192.168.202.10@3788 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-12-04 14:03:45 +00:00
mattf 0af685b77b Added refresh_panel Agent API function 
git-svn-id: svn://192.168.202.10@3785 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-29 20:55:55 +00:00
mattf 0fe0e1f828 Added daily_phone_number_call_limit campaign setting 
git-svn-id: svn://192.168.202.10@3780 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-29 15:57:14 +00:00
mattf a9b4927018 Added HCI screen for Hopper Hold Inserts 
git-svn-id: svn://192.168.202.10@3779 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-28 14:02:47 +00:00
mattf a0827a1b10 Added several small options.php settings for agent and admin screens 
Added highest_lead_id collection and display in system settings
Added code for hopper_hold_inserts system and campaign settings
Fixed dead call max issue within manual alt dialing in agent screen

git-svn-id: svn://192.168.202.10@3776 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-17 13:28:42 +00:00
mattf 0c801e164d git-svn-id: svn://192.168.202.10@3773 3d104415-ff17-0410-8863-d5cf3c621b8a 2023-11-10 02:59:03 +00:00
mattf e5d2600114 Added 2FA for agent screen logins 
Added several campaign fields to update_settings related to manual dial calls in the agent screen

git-svn-id: svn://192.168.202.10@3770 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-09 14:25:07 +00:00
mattf 13921922e3 Retiring the terms master/slave on admin screens 
git-svn-id: svn://192.168.202.10@3764 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-10-11 19:41:12 +00:00
mattf 791bcc138a Added agent_search_ingroup_list campaign and agent_search_list ingroup options 
git-svn-id: svn://192.168.202.10@3762 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-09-28 01:09:54 +00:00
mattf d1e14799a3 Added camp_lead_order_random options.php setting 
git-svn-id: svn://192.168.202.10@3761 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-09-26 13:01:59 +00:00
mattf ee695e66b7 Added Real-Time Report monitoring display information 
Changed Auto-Dial FILL process to allow up to 1000 cps
Various VERM code Fixes

git-svn-id: svn://192.168.202.10@3755 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-09-06 21:30:23 +00:00
mattf 2495f330f1 Added In-Group Third agent alert trigger settings 
git-svn-id: svn://192.168.202.10@3750 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-08-11 02:49:22 +00:00
mattf 9e806c71b7 Added force_per_call_notes campaign setting 
git-svn-id: svn://192.168.202.10@3748 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-08-10 21:26:22 +00:00
mattf 21b16f8a93 Added manual_vm_status_updates campaign option 
git-svn-id: svn://192.168.202.10@3745 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-07-27 01:42:03 +00:00
mattf 062205fa3a Added missing API functions to the permissions list in admin.php 
git-svn-id: svn://192.168.202.10@3741 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-21 05:17:39 +00:00
mattf df5a7bdef8 Added dead_stop_recording campaign option 
Fix for dead call logging, added experimental dead call reversal option
Added IQNANQ status to second alert NQ

git-svn-id: svn://192.168.202.10@3740 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-17 21:07:21 +00:00
mattf ad9eeda649 Added VIDPROMPTSPECIAL... Call Menu In-Group routing feature, Added CM_VIDPROMPT_SPECIAL Container Type 
Added additional in-group second-alert settings

git-svn-id: svn://192.168.202.10@3737 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-14 21:34:22 +00:00
mattf 3f4df6cfb6 Added Second Agent Alert Trigger In-Group settings, allowing for a second audio alert to be played to the agent on repeat calls. 
git-svn-id: svn://192.168.202.10@3735 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-07 14:20:45 +00:00
mattf 3f92901023 Added option to send any URL as POST if "POST" is at the end of the $function var in AST_send_URL.pl script 
Added cm_sc_send_url_status.agi script

git-svn-id: svn://192.168.202.10@3732 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-01 01:46:07 +00:00
mattf de444dc733 Added User Inbound Calls Credits feature 
Added User Inbound Calls Today admin utilities page

git-svn-id: svn://192.168.202.10@3730 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-23 15:08:36 +00:00
mattf 7f54056c95 Added modify_dial_prefix user setting 
git-svn-id: svn://192.168.202.10@3727 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-22 13:22:03 +00:00
mattf 3b3d2c56fe Added in-group and campaign custom fields 1-5, for script/webform/dispo-call-url use, chat fixes, qc fixes 
git-svn-id: svn://192.168.202.10@3725 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-19 00:20:45 +00:00
mattf 995148cde2 Added Latency Gaps logging 
Added Demographic Quotas campaign features
Added more logging for campaign test calls

git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-16 22:05:41 +00:00
mattf 16e4009402 Fix for QC issue #1352 
git-svn-id: svn://192.168.202.10@3716 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-21 21:41:10 +00:00
mattf c962a03d2b Added agent screen latency logging, viewable in the Real-Time Report and 
the new Agent Latency Report.

git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-21 15:01:04 +00:00
mattf 52f5464c39 Added send_notification Agent-API function 
git-svn-id: svn://192.168.202.10@3704 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-13 15:57:41 +00:00
mattf d189fd08fb Added VERM report links to main admin Reports page 
Fix for input variable filter issue
Added include_sales_in_TPD_report option in Team Performance Detail report

git-svn-id: svn://192.168.202.10@3703 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-07 22:42:50 +00:00
mattf 8a599cbab9 Fix for webphone_settings issue #1451 
git-svn-id: svn://192.168.202.10@3701 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-13 02:18:37 +00:00
mattf 3644c8f33a Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status. 
Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.

git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-12 15:42:36 +00:00
mattf 6aa79c7a99 Added setTimeoutAudioLoop agent_screen_timer option, Issue #1448 
git-svn-id: svn://192.168.202.10@3694 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-07 18:05:28 +00:00
mattf 3b30d86a14 Added 20Hz_tone browser sound, Issue #1448 
git-svn-id: svn://192.168.202.10@3693 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-06 18:45:24 +00:00
mattf e65fcdd7a8 Updates for VERM in the admin web screens 
git-svn-id: svn://192.168.202.10@3689 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-27 16:55:00 +00:00
mattf f9982005cf Added the ability to have multiple "No Agent Call URL" entries for a single Campaign/In-Group/List 
git-svn-id: svn://192.168.202.10@3680 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-04 21:27:58 +00:00
mattf 148f5acf33 Added reset_password option to update_user Non-Agent API function 
Added new reset_agent_pass_email.php script

git-svn-id: svn://192.168.202.10@3675 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-23 05:07:40 +00:00
mattf 53fa4f4864 Added "Agent Call Hangup Route" campaign settings, allowing you to send calls that an agent is finished with to a Call Menu, In-Group or a pre-recorded message before hanging up the call. 
NOTE: After upgrading your system, be sure to set each dialer to "Rebuild conf files" = 'Y' for this feature to work properly.
Changed year in admin screens to 2023.

git-svn-id: svn://192.168.202.10@3672 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-18 21:25:08 +00:00