Commit Graph
179 Commits
Author SHA1 Message Date
mattf 0fe0e1f828 Added daily_phone_number_call_limit campaign setting
git-svn-id: svn://192.168.202.10@3780 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-29 15:57:14 +00:00
mattf a9b4927018 Added HCI screen for Hopper Hold Inserts
git-svn-id: svn://192.168.202.10@3779 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-28 14:02:47 +00:00
mattf a0827a1b10 Added several small options.php settings for agent and admin screens
Added highest_lead_id collection and display in system settings
Added code for hopper_hold_inserts system and campaign settings
Fixed dead call max issue within manual alt dialing in agent screen

git-svn-id: svn://192.168.202.10@3776 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-17 13:28:42 +00:00
mattf 171e265ec9 Added AST_rec_monitor.pl script
Added -recmon settings to keepalive script

git-svn-id: svn://192.168.202.10@3759 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-09-25 20:09:30 +00:00
mattf 4b92b49661 Added purging of vicidial_khomp_log records older than 7 days to daily keepalive processes
Fix for Issue #1488, allowed reports
Allow skipping of manual dial previewed leads if the skip is coming from the API
help updates

git-svn-id: svn://192.168.202.10@3757 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-09-21 13:15:01 +00:00
mattf ad9eeda649 Added VIDPROMPTSPECIAL... Call Menu In-Group routing feature, Added CM_VIDPROMPT_SPECIAL Container Type
Added additional in-group second-alert settings

git-svn-id: svn://192.168.202.10@3737 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-14 21:34:22 +00:00
mattf ad8f166650 Added List Weekday Resets, allowing for automatic list resets scheduled by day-of-the-week on a per-list basis.
git-svn-id: svn://192.168.202.10@3731 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-25 12:17:50 +00:00
mattf 995148cde2 Added Latency Gaps logging
Added Demographic Quotas campaign features
Added more logging for campaign test calls

git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-16 22:05:41 +00:00
mattf 30b3136a82 small fix for last commit
git-svn-id: svn://192.168.202.10@3713 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 16:45:29 +00:00
mattf c962a03d2b Added agent screen latency logging, viewable in the Real-Time Report and
the new Agent Latency Report.

git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 15:01:04 +00:00
mattf 52f5464c39 Added send_notification Agent-API function
git-svn-id: svn://192.168.202.10@3704 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-13 15:57:41 +00:00
mattf 3129655c2a Fix for issue #1458
git-svn-id: svn://192.168.202.10@3702 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-01 01:56:15 +00:00
mattf 3644c8f33a Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status.
Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.

git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-12 15:42:36 +00:00
mattf 53fa4f4864 Added "Agent Call Hangup Route" campaign settings, allowing you to send calls that an agent is finished with to a Call Menu, In-Group or a pre-recorded message before hanging up the call.
NOTE: After upgrading your system, be sure to set each dialer to "Rebuild conf files" = 'Y' for this feature to work properly.
Changed year in admin screens to 2023.

git-svn-id: svn://192.168.202.10@3672 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-18 21:25:08 +00:00
mattf 4779d8c88a Fix for long in-group dialstring extensions on agent in-group calls/transfers
git-svn-id: svn://192.168.202.10@3656 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-11-16 17:39:57 +00:00
mattf 98235ec76f Added more "XDAY" options to add_lead duplicate checks in the Non-Agent API
Added more failed login details for level 9 users to User Modify page
Added User Logins Report
Added webserver/URL logins section to User Stats report for level 9 users
Added more failed login logging in user_authorization function.php scripts
Added more failed login reason messages display to timeclock.php
Added vicidial_user_logins_daily TEOD population to ADMIN keepalive script

git-svn-id: svn://192.168.202.10@3642 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-09-22 13:24:27 +00:00
mattf e02c3d2e14 Fix for CID auto-rotate functions
git-svn-id: svn://192.168.202.10@3608 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-26 18:47:13 +00:00
mattf 08890aa5df Added List CID Group Override to the List Modification admin screen.
Added new vicidial_dial_cid_log database call logging

git-svn-id: svn://192.168.202.10@3589 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-03-12 20:46:51 +00:00
mattf 0dd2c833cf Added STAGING option for campaign presets
Added DELETE action to the 'update_presets' Non-Agent API function
Added more time-sync detailed logging from the agent screen

git-svn-id: svn://192.168.202.10@3586 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-03-10 15:09:55 +00:00
mattf 454d1f22c7 Fix for calls_today issue at timeclock-end-of-day
git-svn-id: svn://192.168.202.10@3526 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-25 04:26:22 +00:00
mattf 233b9a5847 Added PJSIP support for Asterisk 16
git-svn-id: svn://192.168.202.10@3505 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-27 14:36:09 +00:00
mattf 888a13abfc Added 24-Hour Called Count Limit campaign feature, allows you to limit the number of calls to be placed to a phone number or lead in a 24-hour time period. Also allows for state-based override settings. For more information, read the CALL_COUNT_LIMITS.txt doc.
git-svn-id: svn://192.168.202.10@3483 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-16 05:49:21 +00:00
mattf c31eb5f02d Added display of vicidial_vmm_counts data, if $CIDdisplay=="Yes" to modify lead page
Remove commas from mailbox name before writing to conf file, use "Full Name" for a phone's mailbox name, if set in keepalive_ALL script

git-svn-id: svn://192.168.202.10@3468 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-30 21:27:53 +00:00
mattf 6228b167a0 Added TILTX features for pre-carrier call filtering
git-svn-id: svn://192.168.202.10@3449 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-06 14:08:45 +00:00
mattf 7a4ce83cc6 Added mohsuggest phone config option for SIP and IAX phones
Added new option/layout to agc/alt_display.php

git-svn-id: svn://192.168.202.10@3435 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-29 21:02:47 +00:00
mattf 0bfa863aa4 Fix for -adfill-delay= CLI flag in keepalive ALL script, Issue #1266
git-svn-id: svn://192.168.202.10@3405 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-26 01:48:15 +00:00
mattf 0d48cfbeb0 Added Two-Factor Authentication system, Added mobile_number to User Modify screen
Added BUTTON field type to custom list fields

git-svn-id: svn://192.168.202.10@3373 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-12 19:09:12 +00:00
mattf 3a28c1574d Added more logging, debug code and fixes for SHARED agent campaigns
git-svn-id: svn://192.168.202.10@3348 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-08 06:16:36 +00:00
mattf e8fff646ab Added SHARED_... campaign dial method auto-dial options, for more efficient agent multi-campaign dialing. Read the AGENT_MULTI-CAMPAIGN_DIALING.txt document for more information.
git-svn-id: svn://192.168.202.10@3339 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-02 22:05:07 +00:00
mattf 20c289a2b3 Added Daily Called Count Limits as a campaign setting, with options to count and/or restrict for manual dial calls or not.
Added hopper debug output to the campaign debug report.

git-svn-id: svn://192.168.202.10@3331 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-24 05:24:25 +00:00
mattf 51b25a5984 More changes related to inbound answer configuration
git-svn-id: svn://192.168.202.10@3260 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-25 03:50:59 +00:00
mattf 6b90fbea52 Added the ability to configure when the Answer signal is sent to inbound calls at the DID, In-Group and Call Menu level.
Added Callbacks Export report

git-svn-id: svn://192.168.202.10@3259 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-24 23:49:49 +00:00
mattf b72ebbc9df Added STC(settings-container) and LTT(lead temp table) message playback options for the VD_amd.agi script
git-svn-id: svn://192.168.202.10@3235 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-25 06:29:14 +00:00
mattf 346f939676 Fix for Asterisk manager changes since version 13.
Added optionnal Asterisk security logging script.

git-svn-id: svn://192.168.202.10@3230 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-22 20:08:54 +00:00
mattf dc570d95b3 Added Auto-Rotating CID Group numbers, allowing for timed automatic cycling of CID numbers, one-at-a-time, within a CID Group.
Added more features to CallerID_log_report.php

git-svn-id: svn://192.168.202.10@3188 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-23 17:37:16 +00:00
mattf 37f62d3836 Added User Maximum Inbound Calls Filters features
git-svn-id: svn://192.168.202.10@3149 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-10-20 17:42:33 +00:00
mattf fb563fe4fc Added call_quota_lead_ranking features, EXPERIMENTAL FOR NOW!
git-svn-id: svn://192.168.202.10@3122 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-20 03:54:49 +00:00
mattf 0b5049eb7e Added experimental SIP event logging
git-svn-id: svn://192.168.202.10@3106 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-31 17:32:43 +00:00
mattf 4b39c8b86a Added recent session per-call logging and force_fronter_audio_stop Agent API function
git-svn-id: svn://192.168.202.10@3066 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-02-22 18:32:05 +00:00
mattf ce0cc04fdb Added vicidial_list stuck QUEUE reset at TEoD
git-svn-id: svn://192.168.202.10@3052 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-10-28 18:53:01 +00:00
mattf cf6b755da9 Added more allowed codecs to conf file generation
git-svn-id: svn://192.168.202.10@3047 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-30 14:14:35 +00:00
mattf b327cf202f Added daily_reset_limit Lists feature(editable by level 9 users only)
git-svn-id: svn://192.168.202.10@3032 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-16 15:11:54 +00:00
mattf ba8a71944c Added force_fronter_leave_3way Agent API function
git-svn-id: svn://192.168.202.10@3026 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-09 13:28:03 +00:00
mattf 2f2cdd004e Added new campaign feature to automatically reschedule ANYONE callbacks when they are dispositioned as a non-Human-Answered status flag status.
git-svn-id: svn://192.168.202.10@3018 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-19 04:01:41 +00:00
mattf fe04f0bba9 Added per-user options for maximum number of outbound manual dial hopper calls per-hour and per-day.
git-svn-id: svn://192.168.202.10@2980 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-13 04:08:35 +00:00
mattf d5413661bb Added additional logging for Timeclock end-of-day processes
Ssmall changes for Inbound Queue No Dial

git-svn-id: svn://192.168.202.10@2932 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-01 18:45:21 +00:00
mattf 4ab83a9e0c Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached.
Added new Closed Time features to In-Groups that allow all calls in queue to be presented with an option when the in-group closing time for the day has been reached. Also, an option was added to manually force the end of all queueing of calls for an in-group for the day.
Added dial_ingroup option to Agent API external_dial function.
Added In-Group option to look up timezone of customer when a new lead is added during the routing of the call.

git-svn-id: svn://192.168.202.10@2905 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-07 04:48:33 +00:00
mattf 55a84094f2 Added List Override setting for Default Transfer Group
Added caching of inbound call stats for adapt script

git-svn-id: svn://192.168.202.10@2876 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-27 12:47:35 +00:00
mattf d12f003130 Added process debug with --DebugXXX flag and screen logging for main processes and screenlog rolling
git-svn-id: svn://192.168.202.10@2837 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-11 03:16:27 +00:00
mattf 23efb62a70 Fix for recordings beginning with CALLID
more updates for Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2819 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-22 02:17:39 +00:00