ViciDial/agc_2-X
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1dbd40b34ecc7b3998054d72f8a3c0bb1ff23b21
Commit Graph
835 Commits
Author SHA1 Message Date
mattf 1dbd40b34e Added additional $VLforce_index flags in hopper loading script, for high-volume dialing systems 
Fix for user-group, in-group and campaign allowed/permissions matching issues
Added updated Greek translation file

git-svn-id: svn://192.168.202.10@3065 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-02-16 13:56:59 +00:00
mattf 042e1be53c Added RA_USER_PHONE On-Hook CID to solve last RINGAGENT issues 
git-svn-id: svn://192.168.202.10@3061 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-01-22 01:21:49 +00:00
mattf 1430274774 Added Manual Dial Validation campaign and system settings, forcesa gent to manually enter in the phone number before a call is placed. Does not affect 3way calls or transfers. 
git-svn-id: svn://192.168.202.10@3059 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-01-09 08:49:57 +00:00
mattf 6d47be33f4 Fix for DID server IP de-assignment in admin.php 
git-svn-id: svn://192.168.202.10@3054 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-11-16 16:37:40 +00:00
mattf cedf39c8e4 Added SYSTEM to Manual Dial Filter campaign options 
git-svn-id: svn://192.168.202.10@3051 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-10-05 23:17:59 +00:00
mattf 41c05ddb3b Added external_web_socket_url option 
Fix for RINGAGENT calls in AST_update script

git-svn-id: svn://192.168.202.10@3048 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-10-04 00:28:42 +00:00
mattf 64a0c43282 Added _wait_time options to Next Agent Call settings for Campaigns and Inbound Groups. 
git-svn-id: svn://192.168.202.10@3042 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-27 04:27:51 +00:00
mattf 2903442d89 Added campaign setting to filter ANYONE Scheduled Callbacks by the DNC settings set in the campaign 
git-svn-id: svn://192.168.202.10@3038 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-25 01:18:18 +00:00
mattf 14e1742c99 Added three_way_volume_buttons campaign setting 
git-svn-id: svn://192.168.202.10@3036 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-24 04:27:52 +00:00
mattf 95b7144ce9 Added copying of user selected in-groups in copying of an in-group in admin.php 
git-svn-id: svn://192.168.202.10@3035 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-22 14:03:48 +00:00
mattf b327cf202f Added daily_reset_limit Lists feature(editable by level 9 users only) 
git-svn-id: svn://192.168.202.10@3032 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-16 15:11:54 +00:00
mattf ba8a71944c Added force_fronter_leave_3way Agent API function 
git-svn-id: svn://192.168.202.10@3026 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-09 13:28:03 +00:00
mattf 5898dd8330 Added copying of in-group user grades/ranks when copying an in-group in admin.php 
git-svn-id: svn://192.168.202.10@3025 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-04 16:14:33 +00:00
mattf 3314e62b24 Added new campaign feature to allow agents to select a specific timezone to use when scheduling callbacks. 
git-svn-id: svn://192.168.202.10@3020 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-27 18:47:45 +00:00
mattf 2f2cdd004e Added new campaign feature to automatically reschedule ANYONE callbacks when they are dispositioned as a non-Human-Answered status flag status. 
git-svn-id: svn://192.168.202.10@3018 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-19 04:01:41 +00:00
mattf 69192f6696 Added scheduled_callbacks_force_dial campaign feature 
git-svn-id: svn://192.168.202.10@3017 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-10 18:56:56 +00:00
mattf 34c19d86ae Added "Agent Screen Logout Link Credentials" System Setting to change the agent screen logout page login link to not include user credentials. 
git-svn-id: svn://192.168.202.10@3016 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-07 21:19:17 +00:00
mattf 4527c5e778 missing header added for previous admin.php change 
git-svn-id: svn://192.168.202.10@3014 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-07 14:35:14 +00:00
mattf b6aa5325cb small fix to last admin.php change for DIFF display 
git-svn-id: svn://192.168.202.10@3013 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-07 14:31:46 +00:00
mattf ec29400c24 Added change for admin change log for Admin Modify Lead to better show lead changes 
git-svn-id: svn://192.168.202.10@3012 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-07 14:02:04 +00:00
mattf 8113ebeedb Added the ability for customers to be able to enter a new phone number to be 
called back on for the CallerID CallBack Queue feature
Added the new Callmenu Survey Report(linked as "Callmenu Agent" in Reports)

git-svn-id: svn://192.168.202.10@3011 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-06 15:26:23 +00:00
mattf b1865889bc Modified calls to audio file chooser function in admin web pages 
Added options to expired list exporter to use different date ranges for exports and deletes

git-svn-id: svn://192.168.202.10@3005 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-07-01 11:31:23 +00:00
mattf 8af6748c0d Modified audio chooser window to appear at height where mouse was clicked in JS functions in admin web screens 
git-svn-id: svn://192.168.202.10@3002 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-20 01:45:07 +00:00
mattf cafdf4bda9 Fix for issue #1108 in admin.php 
git-svn-id: svn://192.168.202.10@3000 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-13 13:45:24 +00:00
mattf 6241eb7344 Added campaign features for Dead Call Trigger. Allowing an audio alert to be sent to an agent and/or a back-end URL to be submitted when an agent has been in a dead call for X number of seconds. 
git-svn-id: svn://192.168.202.10@2999 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-11 21:51:32 +00:00
mattf 010ca7bc4c Small DID bug fix, added Call Menus list on Modify Call Time page on admin.php 
git-svn-id: svn://192.168.202.10@2995 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-30 04:27:00 +00:00
mattf ec2f425895 Fix for QM live monitoring 
Fix for Issue #1102

git-svn-id: svn://192.168.202.10@2993 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-29 15:05:33 +00:00
mattf 725c2c6483 Added In-Group option for Enter In-Group URL, which can send a URL request when a caller enters an In-Group right before the system looks for an agent to send the call to. 
git-svn-id: svn://192.168.202.10@2987 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-21 10:08:40 +00:00
mattf 6c7af512a5 Added In-Group option for Waiting Call On/Off URL, which we added to allow 
clients the ability to automatically control a web-power-switch to turn lights on and off if there are any calls waiting in an In-Group.

git-svn-id: svn://192.168.202.10@2984 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-20 12:04:51 +00:00
mattf fe04f0bba9 Added per-user options for maximum number of outbound manual dial hopper calls per-hour and per-day. 
git-svn-id: svn://192.168.202.10@2980 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-13 04:08:35 +00:00
mattf 7a89a7acd6 Rewrote HELP display in web admin screens to function as database-driven 
javascript popup.

git-svn-id: svn://192.168.202.10@2979 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-12 16:09:11 +00:00
mattf 428255ca84 Added In-Group option to override the Park Music-on-Hold. 
git-svn-id: svn://192.168.202.10@2975 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-30 23:09:46 +00:00
mattf 0092f2c3e2 Added in-group populate_lead_source, populate_lead_vendor settings 
git-svn-id: svn://192.168.202.10@2973 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-24 20:14:01 +00:00
mattf d896cb74af admin.php help fixes 
Conf update script Fix for high-volume systems, added varibles to hangup queryCID

git-svn-id: svn://192.168.202.10@2969 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-21 03:29:19 +00:00
mattf cda1fec0dd Added Dispo URL Filter feature 
git-svn-id: svn://192.168.202.10@2964 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-12 03:19:07 +00:00
mattf 2ef52550a1 Added pause code manager approval option, requires a manager to approve a 
specific flagged pause code before the agent is allowed to use it in their agent screen.
Added switch lead log entry display to modify lead admin page

git-svn-id: svn://192.168.202.10@2963 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-11 17:18:42 +00:00
mattf b45ac55ffa Added options to update_campaign, add_user, update_phone in Non-Agent API 
Added function update_did to Non-Agent API

git-svn-id: svn://192.168.202.10@2959 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-31 21:29:15 +00:00
mattf 417db24c57 Added download of CID Group records feature 
Added 'active' column to CID Group import in Bulk Tools page

git-svn-id: svn://192.168.202.10@2956 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-30 19:00:09 +00:00
mattf 8a42935f87 Translated phrases fixes, issue #1081 
Added AST_expired_list_exporter.pl script

git-svn-id: svn://192.168.202.10@2944 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-16 11:56:34 +00:00
mattf 123decb221 Added feature to allow for bulk change of campaign and in-group ranks and 
grades in the User Modify page.
Added "Admin Lead Source ID Display" System Settings option to allow Modify
 Lead page modification of Source ID field, and display in hopper list.

git-svn-id: svn://192.168.202.10@2940 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-11 04:35:19 +00:00
mattf e01d498653 Added campaign option "Script on top of Dispo" to allow the agent screen 
script tab to cover the dispo screen after hanging up the customer to
 allow for Agent-API-enabled IFRAMEs to control the agent dispo process.

git-svn-id: svn://192.168.202.10@2939 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-06 22:24:17 +00:00
mattf cac5ef031c Added higher hopper level options to admin.php 
git-svn-id: svn://192.168.202.10@2927 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-22 05:19:42 +00:00
mattf 3c658eb049 Fixed issue with CID Groups in admin.php 
git-svn-id: svn://192.168.202.10@2926 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-20 03:06:19 +00:00
mattf 6cebbbcf5b Added NO_READY option for no_agent_no_queue in-group feature, issue #1046 
git-svn-id: svn://192.168.202.10@2923 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-17 15:26:43 +00:00
mattf 5ff03c8d6d Added pause_max_dispo, fix for issue #1030 
git-svn-id: svn://192.168.202.10@2922 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-17 14:18:34 +00:00
mattf e5c5a54bab Many translation strings and permissions fixes, issue #1065 
git-svn-id: svn://192.168.202.10@2921 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-16 22:56:58 +00:00
mattf 770a818e4f Fix for system summary screen, issue #1068 
git-svn-id: svn://192.168.202.10@2919 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-16 18:38:10 +00:00
mattf 8ca0300241 Added CID Groups, allowing for groups of caller IDs to be defined by state 
or areacode

git-svn-id: svn://192.168.202.10@2917 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-15 18:26:33 +00:00
mattf 54e82a201a Added basic GDPR features for lead activity download and delete. 
git-svn-id: svn://192.168.202.10@2915 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-13 21:18:12 +00:00
mattf 5fccd05871 Added Outbound Lead Source Report 
git-svn-id: svn://192.168.202.10@2912 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-11 16:29:38 +00:00