Commit Graph
505 Commits
Author SHA1 Message Date
mattf 2fded0f2dc Change to GSW option because of SoX flag changes in 14.3.0
git-svn-id: svn://192.168.202.10@1561 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-12-07 15:34:42 +00:00
mattf 4ce60a7fe3 Added did_log_export and recording_lookup functions to the non-agent API
Fixed rare VDAC-missing bug

git-svn-id: svn://192.168.202.10@1560 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-12-07 12:21:22 +00:00
mattf 5f44728c8c small bug fixes
git-svn-id: svn://192.168.202.10@1559 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-11-30 14:21:05 +00:00
mattf 1c1cb882c7 Added List override options for webform fields
Added script to purge all vicidial_callbacks records that are inactive or are tied to deleted leads, AST_DB_dead_cb_purge.pl

git-svn-id: svn://192.168.202.10@1558 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-11-28 08:15:42 +00:00
mattf 079613d7db Changed CIDname for 3way calls
git-svn-id: svn://192.168.202.10@1556 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-11-26 02:59:40 +00:00
mattf 26277368de Fixed minor parked call manual dial bug
git-svn-id: svn://192.168.202.10@1554 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-11-23 09:45:09 +00:00
mattf 40750b6676 in VDautodial script, changed DEAD state agents to not be dialable for
added variable webphone iframe size option

git-svn-id: svn://192.168.202.10@1551 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-11-18 04:03:34 +00:00
mattf 5afa4b038a Added campaign feature to automatically adjust the hopper level to the dialing rate and the number of active agents, also added a trim feature to make sure the hopper is not filled too much
Added source field to the vicidial_hopper table

git-svn-id: svn://192.168.202.10@1546 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-11-12 21:18:56 +00:00
mattf b44c4b625e Added ADDMEMBER queue_log logging option to System Settings, and added CALLERONHOLD entries to queue_log when customer is on park.
Added admin no-cache and auto-refresh of modify screens to admin interface. These are configurable in the System Settings
Added option for cross-server phone dialplan extensions in System Settings.

git-svn-id: svn://192.168.202.10@1543 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-11-08 06:27:05 +00:00
mattf 9199e08484 Added ability to change users' in-group settings from the in-group modification screen in bulk.
Added Agent Average time stats option to the real-time screen. Must enable realtime_agent_time_stats option in campaign screen.
Added customer park time counter to the agent screen when customer is on park. Also, added logging of parked calls to park_log table
Added agents in Dispo count to real-time screen
Fixed backward compatibility issue with QM recording retrieval and live monitoring
Added new 855 toll free code to example dialplan(commented out)
Fixed missing variables in Start and Dispo call url functions

git-svn-id: svn://192.168.202.10@1539 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-10-25 01:17:14 +00:00
mattf 4fe81d44ed Changed the PARK CUSTOMER option in campaigns to use a true Music-on-Hold context
Added new IVR PARK CUSTOMER feature to campaigns allowing an agent to park a customer to an IVR, collect data, then go back to the agent

git-svn-id: svn://192.168.202.10@1533 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-10-04 20:32:13 +00:00
mattf 42416657ee Added "Add Lead URL" feature to in-groups, it will send a web get out as soon as a lead is created by the inbound process.
Added custom fields export to the ALL-LISTS function of the lists download script

git-svn-id: svn://192.168.202.10@1531 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-09-30 01:11:02 +00:00
mattf a868d64f65 AST_conf_update.pl Changed from hard-coded 60 minute limit to servers.vicidial_recording_limit
git-svn-id: svn://192.168.202.10@1528 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-09-28 19:07:12 +00:00
mattf 60d4912d6a Added file-prefix-filter option CLI option to the CLI lead loader
git-svn-id: svn://192.168.202.10@1526 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-09-28 15:51:52 +00:00
mattf aa0a5a431f Changed application limit for lead_id from 9 digits to 10 digits. This does not affect the database limit of lead_id: 4294967295
git-svn-id: svn://192.168.202.10@1515 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-09-03 06:29:08 +00:00
mattf f3e3b13587 Move old data files if downloading new ones in areacode populate script
git-svn-id: svn://192.168.202.10@1514 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-09-02 19:40:35 +00:00
mattf 1b962242ea small fix for issue where first MoH file does not play
git-svn-id: svn://192.168.202.10@1506 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-08-24 04:37:53 +00:00
mattf 4a48fc695b Fixed minor issue 381
git-svn-id: svn://192.168.202.10@1503 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-08-17 16:07:29 +00:00
mattf 521a84606a Added Transfer Presets to Campaigns allowing many dial presets for agent interface transfer-conf frame, new Campaigns sub-menu for Presets created, also reporting added on presets calling stats
Added ability on a per-campaign basis to hide the Number-to-Dial field in the transfer-conf frame

git-svn-id: svn://192.168.202.10@1501 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-08-15 04:21:24 +00:00
mattf 23fa6682ba small fixes to conf 3way script
git-svn-id: svn://192.168.202.10@1500 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-08-13 09:18:08 +00:00
mattf a6459fb00f Added new beta script for faster checking of leave-3way conferences, AST_conf_update_3way.pl, read the comments before using
git-svn-id: svn://192.168.202.10@1499 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-08-12 02:52:41 +00:00
mattf a0ced71103 fixed minor issue with hopper loader
git-svn-id: svn://192.168.202.10@1489 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-07-30 14:42:28 +00:00
mattf 1e6578090d Added ability to purge only one campaign's leads in the hopper, issue #349
git-svn-id: svn://192.168.202.10@1474 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-07-07 03:41:54 +00:00
mattf df4460dc8e fixed bug 362, issue with some state call times not being implemented
git-svn-id: svn://192.168.202.10@1469 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-07-04 19:44:32 +00:00
mattf 0d3cd1ad44 changed vicidial_auto_calls table to MEMORY table and added memory unused reset nightly in ADMIN_keepalive_ALL.pl script
git-svn-id: svn://192.168.202.10@1465 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-07-04 02:05:41 +00:00
mattf b0429123c3 Added code to deal with Asterisk Manager API logoff timeout changes in several scripts.
git-svn-id: svn://192.168.202.10@1460 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-06-25 19:41:54 +00:00
mattf 92dd8f87e3 Fixed preset and timer bugs in vdc_db_query.php for auto-dial calls
Added new format to lead loader

git-svn-id: svn://192.168.202.10@1458 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-06-25 13:20:43 +00:00
mattf 9202d72b30 Added function for start_call_url to work with remote agents
git-svn-id: svn://192.168.202.10@1453 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-06-22 15:25:32 +00:00
mattf c0319d3744 Added TTS voice as a web-configurable field defined per TTS entry
git-svn-id: svn://192.168.202.10@1452 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-06-22 03:55:26 +00:00
mattf 7e7f7448cd Added admin_web_directory system settings variable for non-default admin web directories
git-svn-id: svn://192.168.202.10@1450 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-06-21 14:39:59 +00:00
mattf 16470fa44f Added prompt options for in-group VIDPROMPT methods when initiated from Call Menus
git-svn-id: svn://192.168.202.10@1445 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-06-17 04:01:30 +00:00
mattf 53134347cd Added dccsv52 import file format
changed hopper to calculate dialable leads every minute for active campaigns, instead of only when leads are loaded for a campaign

git-svn-id: svn://192.168.202.10@1444 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-06-16 13:28:53 +00:00
mattf a2fea97950 fixed multi-server remote agent issue
added agent screen resolution change utility for ubuntu

git-svn-id: svn://192.168.202.10@1438 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-24 20:00:00 +00:00
mattf ab2b1ff4ec Added Call Time after-hours filename override options used by inbound groups
Added Campaign setting for inbound queue no dial that will prohibit outbound auto-dialing if there are any allowed in-group calls in queue if enabled

git-svn-id: svn://192.168.202.10@1436 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-18 11:19:12 +00:00
mattf 6c58ee31af small fixes for inbound PRESS changes
added csvdcref51 CLI lead loader format

git-svn-id: svn://192.168.202.10@1434 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-13 19:39:34 +00:00
mattf 7e27b9758a Fixed small issues with ADMIN_keepalive script for conf file generation
git-svn-id: svn://192.168.202.10@1426 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-07 18:06:18 +00:00
mattf bd7ff13e63 Added code for phase 1 of custom list fields
Added 2 variables to astguiclient.conf

git-svn-id: svn://192.168.202.10@1424 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-06 23:09:03 +00:00
mattf af0f6d198f Small change to how in-group uniqueid display works, addition of PRESERVE option
git-svn-id: svn://192.168.202.10@1420 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-28 10:57:02 +00:00
mattf 0f76f1669b fixed minor hopper bug
Added ability through CLI lead loader to add a new list with every file load

git-svn-id: svn://192.168.202.10@1419 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-27 09:58:35 +00:00
mattf f5f59f6eaa Added manual dial override as campaign option
Added agent blind monitoring alert campaign options
Added inbound custom call id display options
Added optional phone codec settings
Added ability to block user information in the real-=time report by viewing user
Update Italian agent build in trunk

git-svn-id: svn://192.168.202.10@1417 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-25 06:03:36 +00:00
mattf e5ccda27cd small fixes for transfer double_log and blind transfers
git-svn-id: svn://192.168.202.10@1414 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-21 06:12:14 +00:00
mattf ff7d1e764c fixes for extension append for manual dial
git-svn-id: svn://192.168.202.10@1408 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-16 10:47:14 +00:00
mattf 5291643270 Added list name and list description as script variables in the agent interface
Added CallerIDname extension append option to trunk

git-svn-id: svn://192.168.202.10@1407 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-15 03:01:41 +00:00
mattf 47ae9c645a fixed rare issue in AST_VDhopper.pl script, slightly changed csv43 format in lead loader
git-svn-id: svn://192.168.202.10@1403 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-09 15:55:39 +00:00
mattf 605915a014 logging fixes for LAGGED calls and vicidial_agent_log entries
Added human-readable manual dial hangup causes

git-svn-id: svn://192.168.202.10@1391 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-04-01 02:19:57 +00:00
mattf e806a4e09b Added options to AST_cleanup_agent_log script
git-svn-id: svn://192.168.202.10@1390 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-31 07:24:05 +00:00
mattf f97ec9d0f2 added --months=XX option to the ADMIN_archive_log_tables.pl script
git-svn-id: svn://192.168.202.10@1389 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-28 14:34:19 +00:00
mattf e0d2a15277 vicidial_agent_log fixes and new process added to cleanup script
git-svn-id: svn://192.168.202.10@1388 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-27 22:46:31 +00:00
mattf 8f9ee7b925 fixed small bug in AST_cleanup_agent_log.pl
git-svn-id: svn://192.168.202.10@1384 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-24 19:55:59 +00:00
mattf 7ae5b43da1 added remote agent extension groups feature
git-svn-id: svn://192.168.202.10@1379 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-20 15:33:40 +00:00