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22d0e2f451027e4d80f922926e77b3d407fda5bc
Commit Graph
644 Commits
Author SHA1 Message Date
mattf ddb6ddcd5d Added doc for encrypted call recordings 
git-svn-id: svn://192.168.202.10@3268 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-07-17 20:03:06 +00:00
mattf 550f4fb44b Added several more options to add_phone and update_phone functions in the Non-Agent API 
git-svn-id: svn://192.168.202.10@3258 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-23 21:00:14 +00:00
mattf bff43ccbcd Added duration option to recording_lookup function in the non-agent API 
git-svn-id: svn://192.168.202.10@3256 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-10 19:07:29 +00:00
mattf 4a11b07aa8 Added more settings to add_list & update_list 
git-svn-id: svn://192.168.202.10@3254 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-06 14:17:49 +00:00
mattf 296b2e735f docs updates 
git-svn-id: svn://192.168.202.10@3250 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-05-22 17:30:29 +00:00
mattf d2434b437c minor doc fix 
git-svn-id: svn://192.168.202.10@3228 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-19 01:03:03 +00:00
mattf dcb8192b26 doc update for last commit 
git-svn-id: svn://192.168.202.10@3227 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-19 01:00:31 +00:00
mattf c0f34617e5 Reorganized the Inbound section of admin.php 
Fixed help and docs for SIP Event Logging

git-svn-id: svn://192.168.202.10@3223 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-09 21:23:06 +00:00
mattf cf1ec626b2 Auto-Alt-Dialing EXTENDED doc addition 
git-svn-id: svn://192.168.202.10@3215 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-06 03:57:58 +00:00
mattf b728737f6f small doc fix 
git-svn-id: svn://192.168.202.10@3214 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-06 03:51:20 +00:00
mattf 60ebf4aa9a Added entries_per_page system setting option, fixed phone relocate conf file load issue 
git-svn-id: svn://192.168.202.10@3212 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-05 23:07:04 +00:00
mattf 6544aeb58c Added new System Settings option to allow sending of any CallerID through the Agent API for external_dial outbound calls. 
git-svn-id: svn://192.168.202.10@3209 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-03 21:28:59 +00:00
mattf 3f59ab45f6 Added the "list_custom_fields" Non-Agent API function, to show all list custom data fields in a list/all-lists. 
More translations fixes

git-svn-id: svn://192.168.202.10@3206 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-03-31 18:56:11 +00:00
mattf bb8ba90285 Update to mobile app web pages 
Updates to email integration with Gmail

git-svn-id: svn://192.168.202.10@3197 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-02-10 21:19:35 +00:00
mattf 77da023583 Updates for SIP event logging 
git-svn-id: svn://192.168.202.10@3192 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-01-30 20:45:09 +00:00
mattf fadcf33c00 Changes to HELP content and docs 
git-svn-id: svn://192.168.202.10@3191 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-01-27 21:23:24 +00:00
mattf 5f11a8eb1b Added CID Group Type of NONE 
git-svn-id: svn://192.168.202.10@3185 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-01-08 18:41:52 +00:00
mattf 8d864a909b Added RANDOM option for agent_monitor.agi, issue #1110 
git-svn-id: svn://192.168.202.10@3176 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-11-20 14:29:19 +00:00
mattf c2853f83db Added remove_from_hopper option to update_lead Non-agent API function 
git-svn-id: svn://192.168.202.10@3168 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-11-14 22:36:35 +00:00
mattf 3418327b9e Added add_dnc_phone and add_fpg_phone Non-agent API functions 
git-svn-id: svn://192.168.202.10@3165 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-11-14 02:49:15 +00:00
mattf 60386dbfe2 Added list_info Non-Agent API function 
git-svn-id: svn://192.168.202.10@3158 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-11-07 17:40:38 +00:00
mattf d60907a3e3 Added list_description field to add_list and update_list functions in the Non-Agent API 
git-svn-id: svn://192.168.202.10@3137 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-09-30 20:52:34 +00:00
mattf 9b78364691 Added 'logtable' SIP action, added sip actions to auto-dial calls 
git-svn-id: svn://192.168.202.10@3134 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-09-26 05:02:28 +00:00
mattf 27f9e89c19 Added cid_choice option to transfer_conference Agent API function 
git-svn-id: svn://192.168.202.10@3132 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-09-01 14:37:35 +00:00
mattf 077bafe307 Added campaign SIP Actions processing for the agent screen for manual dial calls 
git-svn-id: svn://192.168.202.10@3130 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-30 13:46:43 +00:00
mattf af96dd1578 Added framework for new SIP logging features 
Fixed database issue with Call Quotas

git-svn-id: svn://192.168.202.10@3129 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-25 22:17:02 +00:00
mattf c6e7cee478 small documentation update for Call Quotas 
git-svn-id: svn://192.168.202.10@3127 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-23 01:14:49 +00:00
mattf 25ba7bbd37 Call Quota Lead Ranking feature-set production tested and ready to use. Updated log auditing related to this as well as documentation. 
git-svn-id: svn://192.168.202.10@3125 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-22 14:52:55 +00:00
mattf 94ff5bbf5f Small changes for Call Quotas features 
Added Call Quota logging to AMD/VM agi script
Added audit and fixing of missing outbound auto-dial logs if Call Quotas is enabled

git-svn-id: svn://192.168.202.10@3124 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-21 03:06:18 +00:00
mattf fb563fe4fc Added call_quota_lead_ranking features, EXPERIMENTAL FOR NOW! 
git-svn-id: svn://192.168.202.10@3122 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-20 03:54:49 +00:00
mattf ece5e126a1 Added custom_fields_copy option to add_list Non-Agent API function 
git-svn-id: svn://192.168.202.10@3120 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-03 14:13:35 +00:00
mattf b6aa6db7e7 Added update_cid_group_entry function to the Non-Agent API 
git-svn-id: svn://192.168.202.10@3117 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-06-28 19:06:52 +00:00
mattf 3186b38d1a Added reporting for SIP event logging 
git-svn-id: svn://192.168.202.10@3111 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-06-09 14:50:51 +00:00
mattf aa89193b61 Fix for in-group filter on real-time report 
final fixes for sip event logging code

git-svn-id: svn://192.168.202.10@3108 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-31 20:27:21 +00:00
mattf 0b5049eb7e Added experimental SIP event logging 
git-svn-id: svn://192.168.202.10@3106 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-31 17:32:43 +00:00
mattf 5d08d54796 Added "agent_campaigns" Non-Agent API function 
git-svn-id: svn://192.168.202.10@3081 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-25 16:03:31 +00:00
mattf 89adc00dab Added feature allowing agents to mute recordings of calls from the agent screen. Must be enabled in System Settings to be able to use it in campaigns. There is also a User Override option. 
git-svn-id: svn://192.168.202.10@3072 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-11 03:44:37 +00:00
mattf bf654315f6 Documentation updates, small whiteboard report fix 
git-svn-id: svn://192.168.202.10@3071 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-07 21:31:29 +00:00
mattf 2c810e15fd Added new web pages for mobile application 
git-svn-id: svn://192.168.202.10@3068 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-02 23:08:00 +00:00
mattf 4b39c8b86a Added recent session per-call logging and force_fronter_audio_stop Agent API function 
git-svn-id: svn://192.168.202.10@3066 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-02-22 18:32:05 +00:00
mattf f848b67b34 Added lead_callback_info Non-Agent API function, it outputs scheduled callback data for a specific lead 
git-svn-id: svn://192.168.202.10@3057 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-12-14 22:07:17 +00:00
mattf cf6b755da9 Added more allowed codecs to conf file generation 
git-svn-id: svn://192.168.202.10@3047 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-30 14:14:35 +00:00
mattf 80ef6d7bbe CIDname code doc update 
git-svn-id: svn://192.168.202.10@3039 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-25 14:45:14 +00:00
mattf b327cf202f Added daily_reset_limit Lists feature(editable by level 9 users only) 
git-svn-id: svn://192.168.202.10@3032 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-16 15:11:54 +00:00
mattf ba8a71944c Added force_fronter_leave_3way Agent API function 
git-svn-id: svn://192.168.202.10@3026 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-09 13:28:03 +00:00
mattf 2f2cdd004e Added new campaign feature to automatically reschedule ANYONE callbacks when they are dispositioned as a non-Human-Answered status flag status. 
git-svn-id: svn://192.168.202.10@3018 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-19 04:01:41 +00:00
mattf 8113ebeedb Added the ability for customers to be able to enter a new phone number to be 
called back on for the CallerID CallBack Queue feature
Added the new Callmenu Survey Report(linked as "Callmenu Agent" in Reports)

git-svn-id: svn://192.168.202.10@3011 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-06 15:26:23 +00:00
mattf f688eb1aa6 GDPR doc update 
git-svn-id: svn://192.168.202.10@3003 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-22 12:57:13 +00:00
mattf d41acf4fa2 Added --localdatedir option to step 3 FTP scripts 
git-svn-id: svn://192.168.202.10@3001 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-17 02:57:36 +00:00
mattf 5d0d132da7 Updated Asterisk 13 instructions 
git-svn-id: svn://192.168.202.10@2983 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-19 17:15:22 +00:00