ViciDial/agc_2-X
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Commit Graph
897 Commits
Author SHA1 Message Date
mattf 2903442d89 Added campaign setting to filter ANYONE Scheduled Callbacks by the DNC settings set in the campaign 
git-svn-id: svn://192.168.202.10@3038 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-25 01:18:18 +00:00
mattf 3bb287a578 Fix for rare non-NA-set-as-NA call logging issue 
git-svn-id: svn://192.168.202.10@3034 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-20 04:27:00 +00:00
mattf b327cf202f Added daily_reset_limit Lists feature(editable by level 9 users only) 
git-svn-id: svn://192.168.202.10@3032 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-16 15:11:54 +00:00
mattf 00f5f96657 Added debug output for last VD FILL script 
git-svn-id: svn://192.168.202.10@3029 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-11 01:43:44 +00:00
mattf d48cf5ef3f Small fix for data validation in Auto-dial FILL script 
git-svn-id: svn://192.168.202.10@3028 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-10 22:02:55 +00:00
mattf ba8a71944c Added force_fronter_leave_3way Agent API function 
git-svn-id: svn://192.168.202.10@3026 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-09 13:28:03 +00:00
mattf 3314e62b24 Added new campaign feature to allow agents to select a specific timezone to use when scheduling callbacks. 
git-svn-id: svn://192.168.202.10@3020 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-27 18:47:45 +00:00
mattf 2f2cdd004e Added new campaign feature to automatically reschedule ANYONE callbacks when they are dispositioned as a non-Human-Answered status flag status. 
git-svn-id: svn://192.168.202.10@3018 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-19 04:01:41 +00:00
mattf 3923291778 Added --wipe-all-being-archived AND --did-log-days options to the archive log tables script 
git-svn-id: svn://192.168.202.10@3009 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-07-24 14:09:11 +00:00
mattf c581d1d3d2 small fix for step-3 cron audio scripts 
git-svn-id: svn://192.168.202.10@3006 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-07-05 14:02:12 +00:00
mattf b1865889bc Modified calls to audio file chooser function in admin web pages 
Added options to expired list exporter to use different date ranges for exports and deletes

git-svn-id: svn://192.168.202.10@3005 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-07-01 11:31:23 +00:00
mattf f0b36c1daa Fix for concurrency check and debug output in timeclock end of day process 
git-svn-id: svn://192.168.202.10@3004 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-30 03:42:29 +00:00
mattf d41acf4fa2 Added --localdatedir option to step 3 FTP scripts 
git-svn-id: svn://192.168.202.10@3001 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-17 02:57:36 +00:00
mattf 8245ea39af Fixed email transfers bugs, modified transfer-conf panel for same 
Added option to allow --ALL-- as a campaign value in lead report export

git-svn-id: svn://192.168.202.10@2998 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-10 22:14:43 +00:00
mattf 7efd0ea400 Added user variable sending option on enter_ingroup_url feature 
Added full_name and launch_user variables to AST_send_URL.pl script

git-svn-id: svn://192.168.202.10@2996 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-01 13:55:57 +00:00
mattf 3664668ff6 Added the AST_lead_select_export.pl script 
git-svn-id: svn://192.168.202.10@2991 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-24 03:25:15 +00:00
mattf 663d674e60 Changed closer logs for AGENTDIRECT calls to log destination user 
git-svn-id: svn://192.168.202.10@2988 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-21 21:07:48 +00:00
mattf 725c2c6483 Added In-Group option for Enter In-Group URL, which can send a URL request when a caller enters an In-Group right before the system looks for an agent to send the call to. 
git-svn-id: svn://192.168.202.10@2987 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-21 10:08:40 +00:00
mattf 6c7af512a5 Added In-Group option for Waiting Call On/Off URL, which we added to allow 
clients the ability to automatically control a web-power-switch to turn lights on and off if there are any calls waiting in an In-Group.

git-svn-id: svn://192.168.202.10@2984 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-20 12:04:51 +00:00
mattf 0952bdeea7 Added AST_CRON_audio_3_ftp_FTPSSL.pl 
git-svn-id: svn://192.168.202.10@2982 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-18 11:53:46 +00:00
mattf 0d2377905d Added --noping option to AST_CRON_audio_4_ftp2_FTPSSL.pl 
git-svn-id: svn://192.168.202.10@2981 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-17 00:12:16 +00:00
mattf fe04f0bba9 Added per-user options for maximum number of outbound manual dial hopper calls per-hour and per-day. 
git-svn-id: svn://192.168.202.10@2980 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-13 04:08:35 +00:00
mattf 403c577a97 Added --YearYMDdatedir option to AST_CRON_3_ftp.pl script 
git-svn-id: svn://192.168.202.10@2978 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-12 00:46:22 +00:00
mattf b76bf2b3fc Changed to use server-specific cid_channels_recent table 
git-svn-id: svn://192.168.202.10@2977 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-11 20:55:35 +00:00
mattf d896cb74af admin.php help fixes 
Conf update script Fix for high-volume systems, added varibles to hangup queryCID

git-svn-id: svn://192.168.202.10@2969 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-21 03:29:19 +00:00
mattf bbf506a556 Fix for list mix to use call count limit on initial count in hopper loading script, issue #1094 
git-svn-id: svn://192.168.202.10@2967 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-19 15:13:17 +00:00
mattf 2ef52550a1 Added pause code manager approval option, requires a manager to approve a 
specific flagged pause code before the agent is allowed to use it in their agent screen.
Added switch lead log entry display to modify lead admin page

git-svn-id: svn://192.168.202.10@2963 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-11 17:18:42 +00:00
mattf 2f9112625e Added look-ups from archive log tables if no recent log entries found in VICIDIAL_fix_list_statuses.pl script 
git-svn-id: svn://192.168.202.10@2961 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-04 15:24:43 +00:00
mattf c285a01208 Updated telnet login process to work with newer Asterisk versions in send-action-child, output, phone bin scripts 
git-svn-id: svn://192.168.202.10@2960 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-03 20:13:54 +00:00
mattf 8f04c94a8e Fix for dial_ingroup error message on external_dial function in api.php 
Added more logging for notices in vicidial.php

git-svn-id: svn://192.168.202.10@2947 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-24 02:31:51 +00:00
mattf 8a42935f87 Translated phrases fixes, issue #1081 
Added AST_expired_list_exporter.pl script

git-svn-id: svn://192.168.202.10@2944 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-16 11:56:34 +00:00
mattf c78fdbc3b8 Added complete GDPR compliance features 
git-svn-id: svn://192.168.202.10@2936 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-02 21:10:53 +00:00
mattf 3682a5c368 Fix to allow for commented(#) lines in filters for hopper 
git-svn-id: svn://192.168.202.10@2933 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-01 19:56:04 +00:00
mattf d5413661bb Added additional logging for Timeclock end-of-day processes 
Ssmall changes for Inbound Queue No Dial

git-svn-id: svn://192.168.202.10@2932 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-01 18:45:21 +00:00
mattf 95eb55c597 fix for AST_VDadapt.pl issue 
git-svn-id: svn://192.168.202.10@2918 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-15 18:42:44 +00:00
mattf 8ca0300241 Added CID Groups, allowing for groups of caller IDs to be defined by state 
or areacode

git-svn-id: svn://192.168.202.10@2917 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-15 18:26:33 +00:00
mattf 3e73551aa6 Added callback_datetime as dispo call url variable 
small fix to cached stats in AST_VDadapt.pl script

git-svn-id: svn://192.168.202.10@2913 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-12 21:41:03 +00:00
mattf 4ab83a9e0c Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached. 
Added new Closed Time features to In-Groups that allow all calls in queue to be presented with an option when the in-group closing time for the day has been reached. Also, an option was added to manually force the end of all queueing of calls for an in-group for the day.
Added dial_ingroup option to Agent API external_dial function.
Added In-Group option to look up timezone of customer when a new lead is added during the routing of the call.

git-svn-id: svn://192.168.202.10@2905 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-07 04:48:33 +00:00
mattf 1c0be8416a Fix for no-dial options in auto-dial script 
Added live call and shortage counts per server tables to campaign debug report

git-svn-id: svn://192.168.202.10@2903 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-01 17:46:27 +00:00
mattf a38bbc1c06 Added more debug for INBOUND NO-AGENT NO-DIAL 
git-svn-id: svn://192.168.202.10@2902 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-31 19:40:40 +00:00
mattf 653b7a88a5 Bug fix for new Inbound No-Agent No-Dial feature 
git-svn-id: svn://192.168.202.10@2901 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-31 17:14:02 +00:00
mattf d2019971ab Added inbound_no_agents_no_dial campaign options 
git-svn-id: svn://192.168.202.10@2898 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-31 05:08:15 +00:00
mattf 7554806b1f Added flush for cid_channels_recent table 
git-svn-id: svn://192.168.202.10@2890 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-12 14:49:41 +00:00
mattf 896e2acc5e Added anyone_callback_inactive_lists system setting and functionality 
git-svn-id: svn://192.168.202.10@2889 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-12 00:03:05 +00:00
mattf 6fef9e093b Added a manual check for vicidial_log entries with a user with no vicidial_agent_log entry to cleanup agent log perl script 
Small javascript fixes, and more debug logging, change to 2018 for vicidial.php

git-svn-id: svn://192.168.202.10@2880 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-05 20:45:25 +00:00
mattf 8d1be04e50 Added lead_status_search Non-Agent API function 
Added more debug logging to ASTupdate AMI2 script

git-svn-id: svn://192.168.202.10@2878 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-29 21:46:15 +00:00
mattf 55a84094f2 Added List Override setting for Default Transfer Group 
Added caching of inbound call stats for adapt script

git-svn-id: svn://192.168.202.10@2876 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-27 12:47:35 +00:00
mattf 4629b799db Added PREVIEW_ options for get_call_launch 
Added code to old ASTupdate script to handle more gracefully frozen connections to Asterisk

git-svn-id: svn://192.168.202.10@2873 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-15 03:01:55 +00:00
mattf 5bd8f6f027 Fix for double-dialing issue on high-volume systems 
git-svn-id: svn://192.168.202.10@2870 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-06 01:33:38 +00:00
mattf 5c2fa5d465 Added yesterday variable to email subject 
git-svn-id: svn://192.168.202.10@2849 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-11-08 14:54:23 +00:00