Commit Graph
1885 Commits
Author SHA1 Message Date
mattf 2f2cdd004e Added new campaign feature to automatically reschedule ANYONE callbacks when they are dispositioned as a non-Human-Answered status flag status.
git-svn-id: svn://192.168.202.10@3018 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-19 04:01:41 +00:00
mattf 69192f6696 Added scheduled_callbacks_force_dial campaign feature
git-svn-id: svn://192.168.202.10@3017 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-10 18:56:56 +00:00
mattf 34c19d86ae Added "Agent Screen Logout Link Credentials" System Setting to change the agent screen logout page login link to not include user credentials.
git-svn-id: svn://192.168.202.10@3016 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-07 21:19:17 +00:00
mattf 5e9647477c Fixed log query issue in Campaign status list report
git-svn-id: svn://192.168.202.10@3015 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-07 16:06:09 +00:00
mattf 4527c5e778 missing header added for previous admin.php change
git-svn-id: svn://192.168.202.10@3014 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-07 14:35:14 +00:00
mattf b6aa5325cb small fix to last admin.php change for DIFF display
git-svn-id: svn://192.168.202.10@3013 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-07 14:31:46 +00:00
mattf ec29400c24 Added change for admin change log for Admin Modify Lead to better show lead changes
git-svn-id: svn://192.168.202.10@3012 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-07 14:02:04 +00:00
mattf 8113ebeedb Added the ability for customers to be able to enter a new phone number to be
called back on for the CallerID CallBack Queue feature
Added the new Callmenu Survey Report(linked as "Callmenu Agent" in Reports)

git-svn-id: svn://192.168.202.10@3011 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-06 15:26:23 +00:00
mattf 551718db8b Small fix for pause code issue in vicidial.php
git-svn-id: svn://192.168.202.10@3010 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-07-28 00:48:28 +00:00
mattf b17fbb574b Fix for audio chooser bug on call menu screen
git-svn-id: svn://192.168.202.10@3008 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-07-17 01:22:37 +00:00
mattf 00adee12c0 Fix for rare allowed reports issue
git-svn-id: svn://192.168.202.10@3007 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-07-12 19:12:03 +00:00
mattf b1865889bc Modified calls to audio file chooser function in admin web pages
Added options to expired list exporter to use different date ranges for exports and deletes

git-svn-id: svn://192.168.202.10@3005 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-07-01 11:31:23 +00:00
mattf 8af6748c0d Modified audio chooser window to appear at height where mouse was clicked in JS functions in admin web screens
git-svn-id: svn://192.168.202.10@3002 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-06-20 01:45:07 +00:00
mattf cafdf4bda9 Fix for issue #1108 in admin.php
git-svn-id: svn://192.168.202.10@3000 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-06-13 13:45:24 +00:00
mattf 6241eb7344 Added campaign features for Dead Call Trigger. Allowing an audio alert to be sent to an agent and/or a back-end URL to be submitted when an agent has been in a dead call for X number of seconds.
git-svn-id: svn://192.168.202.10@2999 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-06-11 21:51:32 +00:00
mattf 8245ea39af Fixed email transfers bugs, modified transfer-conf panel for same
Added option to allow --ALL-- as a campaign value in lead report export

git-svn-id: svn://192.168.202.10@2998 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-06-10 22:14:43 +00:00
mattf 010ca7bc4c Small DID bug fix, added Call Menus list on Modify Call Time page on admin.php
git-svn-id: svn://192.168.202.10@2995 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-30 04:27:00 +00:00
mattf ec2f425895 Fix for QM live monitoring
Fix for Issue #1102

git-svn-id: svn://192.168.202.10@2993 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-29 15:05:33 +00:00
mattf 9bb501b38d documentation fix for manual dial routing initiated recordings
git-svn-id: svn://192.168.202.10@2992 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-24 11:11:58 +00:00
mattf d39c99ab06 Added Manual Dial Routing Initiated Recording, must enable setting at the campaign level and have a 0 recording delay.
git-svn-id: svn://192.168.202.10@2989 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-23 00:58:08 +00:00
mattf 725c2c6483 Added In-Group option for Enter In-Group URL, which can send a URL request when a caller enters an In-Group right before the system looks for an agent to send the call to.
git-svn-id: svn://192.168.202.10@2987 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-21 10:08:40 +00:00
mattf ddbff2de79 Added use of screen labels in search results, Issue #1104
git-svn-id: svn://192.168.202.10@2986 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-20 14:37:27 +00:00
mattf 6c7af512a5 Added In-Group option for Waiting Call On/Off URL, which we added to allow
clients the ability to automatically control a web-power-switch to turn lights on and off if there are any calls waiting in an In-Group.

git-svn-id: svn://192.168.202.10@2984 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-20 12:04:51 +00:00
mattf fe04f0bba9 Added per-user options for maximum number of outbound manual dial hopper calls per-hour and per-day.
git-svn-id: svn://192.168.202.10@2980 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-13 04:08:35 +00:00
mattf 7a89a7acd6 Rewrote HELP display in web admin screens to function as database-driven
javascript popup.

git-svn-id: svn://192.168.202.10@2979 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-12 16:09:11 +00:00
mattf b22e0bb335 Added SWITCH custom field type to put buttons on the agent FORM to allow for
the form to be switched while on an active call.

git-svn-id: svn://192.168.202.10@2976 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-07 06:11:44 +00:00
mattf 428255ca84 Added In-Group option to override the Park Music-on-Hold.
git-svn-id: svn://192.168.202.10@2975 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-30 23:09:46 +00:00
mattf a6fdcde6b2 Added INSERT_first_onload variable to vicidial.php
git-svn-id: svn://192.168.202.10@2974 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-26 02:25:50 +00:00
mattf 0092f2c3e2 Added in-group populate_lead_source, populate_lead_vendor settings
git-svn-id: svn://192.168.202.10@2973 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-24 20:14:01 +00:00
mattf 9c436cdd83 Fix for missing header row in translated language in lead export report, issue #1090
git-svn-id: svn://192.168.202.10@2972 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-22 13:25:06 +00:00
mattf f826f40665 Fix for slave db use, issue #1092 in admin_search_lead.php
git-svn-id: svn://192.168.202.10@2971 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-21 12:20:09 +00:00
mattf 36b976fa98 Moved AGENT TIME link and Dialable Leads display to not overlap in vicidial.php
git-svn-id: svn://192.168.202.10@2970 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-21 11:56:50 +00:00
mattf d896cb74af admin.php help fixes
Conf update script Fix for high-volume systems, added varibles to hangup queryCID

git-svn-id: svn://192.168.202.10@2969 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-21 03:29:19 +00:00
mattf 6acda9a093 Added multi_trigger option to dispo_move_list.php
git-svn-id: svn://192.168.202.10@2968 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-20 06:29:28 +00:00
mattf 2fedeb95c7 Fix for not using campaign in vicidial_campaign_statuses queries in vdc_db_query.php
git-svn-id: svn://192.168.202.10@2966 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-18 21:17:44 +00:00
mattf 66d2cd7f20 Fix for missing call notes on inbound calls in call export report
git-svn-id: svn://192.168.202.10@2965 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-18 19:58:39 +00:00
mattf cda1fec0dd Added Dispo URL Filter feature
git-svn-id: svn://192.168.202.10@2964 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-12 03:19:07 +00:00
mattf 2ef52550a1 Added pause code manager approval option, requires a manager to approve a
specific flagged pause code before the agent is allowed to use it in their agent screen.
Added switch lead log entry display to modify lead admin page

git-svn-id: svn://192.168.202.10@2963 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-11 17:18:42 +00:00
mattf 4b0ab3d7b3 Fix for API Hangup after dial timeout in vicidial.php
git-svn-id: svn://192.168.202.10@2962 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-05 13:20:11 +00:00
mattf b45ac55ffa Added options to update_campaign, add_user, update_phone in Non-Agent API
Added function update_did to Non-Agent API

git-svn-id: svn://192.168.202.10@2959 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-31 21:29:15 +00:00
mattf 89187eedba Fixed display bug for individual user selection in agent performancce detail report
git-svn-id: svn://192.168.202.10@2958 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-30 21:54:32 +00:00
mattf 5a9df65e63 small fix for list_download.php
git-svn-id: svn://192.168.202.10@2957 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-30 19:39:19 +00:00
mattf 417db24c57 Added download of CID Group records feature
Added 'active' column to CID Group import in Bulk Tools page

git-svn-id: svn://192.168.202.10@2956 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-30 19:00:09 +00:00
mattf 97f4d005e4 Added fix for WebRTC webphone microphone permissions in realtime report
git-svn-id: svn://192.168.202.10@2955 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-30 17:45:19 +00:00
mattf d898dd85a2 Changed the hard-coded minimum manual dial timeout in vicidial.php from 49 to 29 seconds
git-svn-id: svn://192.168.202.10@2954 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-30 16:31:11 +00:00
mattf b8bfe14cb7 Added screen colors to multi-alt config screen
git-svn-id: svn://192.168.202.10@2953 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-29 17:47:15 +00:00
mattf 397ad60e37 Added code for LOCALFQDN conversion to browser-used server URL for webform and script iframes
git-svn-id: svn://192.168.202.10@2952 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-27 18:14:03 +00:00
mattf ecd14f2ece Enforce User Group campaign permissions for lead loading templates based on list_id
git-svn-id: svn://192.168.202.10@2951 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-24 13:48:56 +00:00
mattf 98ddf00b1c Updated column labels in user copy function to add ones that had been created since script was made in admin_bulk_tools.php script
git-svn-id: svn://192.168.202.10@2950 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-24 03:24:54 +00:00
mattf 3328a8efde Fix for user time calculation in inbound and user stats reports, subtracted queue_seconds
git-svn-id: svn://192.168.202.10@2949 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-24 03:13:58 +00:00