mattf
2f2cdd004e
Added new campaign feature to automatically reschedule ANYONE callbacks when they are dispositioned as a non-Human-Answered status flag status.
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git-svn-id: svn://192.168.202.10@3018 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-19 04:01:41 +00:00
mattf
69192f6696
Added scheduled_callbacks_force_dial campaign feature
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git-svn-id: svn://192.168.202.10@3017 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-10 18:56:56 +00:00
mattf
34c19d86ae
Added "Agent Screen Logout Link Credentials" System Setting to change the agent screen logout page login link to not include user credentials.
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git-svn-id: svn://192.168.202.10@3016 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-07 21:19:17 +00:00
mattf
5e9647477c
Fixed log query issue in Campaign status list report
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git-svn-id: svn://192.168.202.10@3015 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-07 16:06:09 +00:00
mattf
4527c5e778
missing header added for previous admin.php change
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git-svn-id: svn://192.168.202.10@3014 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-07 14:35:14 +00:00
mattf
b6aa5325cb
small fix to last admin.php change for DIFF display
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git-svn-id: svn://192.168.202.10@3013 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-07 14:31:46 +00:00
mattf
ec29400c24
Added change for admin change log for Admin Modify Lead to better show lead changes
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git-svn-id: svn://192.168.202.10@3012 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-07 14:02:04 +00:00
mattf
8113ebeedb
Added the ability for customers to be able to enter a new phone number to be
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called back on for the CallerID CallBack Queue feature
Added the new Callmenu Survey Report(linked as "Callmenu Agent" in Reports)
git-svn-id: svn://192.168.202.10@3011 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-06 15:26:23 +00:00
mattf
551718db8b
Small fix for pause code issue in vicidial.php
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git-svn-id: svn://192.168.202.10@3010 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-07-28 00:48:28 +00:00
mattf
b17fbb574b
Fix for audio chooser bug on call menu screen
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git-svn-id: svn://192.168.202.10@3008 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-07-17 01:22:37 +00:00
mattf
00adee12c0
Fix for rare allowed reports issue
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git-svn-id: svn://192.168.202.10@3007 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-07-12 19:12:03 +00:00
mattf
b1865889bc
Modified calls to audio file chooser function in admin web pages
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Added options to expired list exporter to use different date ranges for exports and deletes
git-svn-id: svn://192.168.202.10@3005 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-07-01 11:31:23 +00:00
mattf
8af6748c0d
Modified audio chooser window to appear at height where mouse was clicked in JS functions in admin web screens
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git-svn-id: svn://192.168.202.10@3002 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-06-20 01:45:07 +00:00
mattf
cafdf4bda9
Fix for issue #1108 in admin.php
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git-svn-id: svn://192.168.202.10@3000 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-06-13 13:45:24 +00:00
mattf
6241eb7344
Added campaign features for Dead Call Trigger. Allowing an audio alert to be sent to an agent and/or a back-end URL to be submitted when an agent has been in a dead call for X number of seconds.
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git-svn-id: svn://192.168.202.10@2999 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-06-11 21:51:32 +00:00
mattf
8245ea39af
Fixed email transfers bugs, modified transfer-conf panel for same
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Added option to allow --ALL-- as a campaign value in lead report export
git-svn-id: svn://192.168.202.10@2998 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-06-10 22:14:43 +00:00
mattf
010ca7bc4c
Small DID bug fix, added Call Menus list on Modify Call Time page on admin.php
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git-svn-id: svn://192.168.202.10@2995 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-30 04:27:00 +00:00
mattf
ec2f425895
Fix for QM live monitoring
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Fix for Issue #1102
git-svn-id: svn://192.168.202.10@2993 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-29 15:05:33 +00:00
mattf
9bb501b38d
documentation fix for manual dial routing initiated recordings
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git-svn-id: svn://192.168.202.10@2992 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-24 11:11:58 +00:00
mattf
d39c99ab06
Added Manual Dial Routing Initiated Recording, must enable setting at the campaign level and have a 0 recording delay.
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git-svn-id: svn://192.168.202.10@2989 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-23 00:58:08 +00:00
mattf
725c2c6483
Added In-Group option for Enter In-Group URL, which can send a URL request when a caller enters an In-Group right before the system looks for an agent to send the call to.
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git-svn-id: svn://192.168.202.10@2987 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-21 10:08:40 +00:00
mattf
ddbff2de79
Added use of screen labels in search results, Issue #1104
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git-svn-id: svn://192.168.202.10@2986 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-20 14:37:27 +00:00
mattf
6c7af512a5
Added In-Group option for Waiting Call On/Off URL, which we added to allow
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clients the ability to automatically control a web-power-switch to turn lights on and off if there are any calls waiting in an In-Group.
git-svn-id: svn://192.168.202.10@2984 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-20 12:04:51 +00:00
mattf
fe04f0bba9
Added per-user options for maximum number of outbound manual dial hopper calls per-hour and per-day.
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git-svn-id: svn://192.168.202.10@2980 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-13 04:08:35 +00:00
mattf
7a89a7acd6
Rewrote HELP display in web admin screens to function as database-driven
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javascript popup.
git-svn-id: svn://192.168.202.10@2979 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-12 16:09:11 +00:00
mattf
b22e0bb335
Added SWITCH custom field type to put buttons on the agent FORM to allow for
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the form to be switched while on an active call.
git-svn-id: svn://192.168.202.10@2976 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-07 06:11:44 +00:00
mattf
428255ca84
Added In-Group option to override the Park Music-on-Hold.
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git-svn-id: svn://192.168.202.10@2975 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-30 23:09:46 +00:00
mattf
a6fdcde6b2
Added INSERT_first_onload variable to vicidial.php
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git-svn-id: svn://192.168.202.10@2974 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-26 02:25:50 +00:00
mattf
0092f2c3e2
Added in-group populate_lead_source, populate_lead_vendor settings
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git-svn-id: svn://192.168.202.10@2973 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-24 20:14:01 +00:00
mattf
9c436cdd83
Fix for missing header row in translated language in lead export report, issue #1090
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git-svn-id: svn://192.168.202.10@2972 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-22 13:25:06 +00:00
mattf
f826f40665
Fix for slave db use, issue #1092 in admin_search_lead.php
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git-svn-id: svn://192.168.202.10@2971 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-21 12:20:09 +00:00
mattf
36b976fa98
Moved AGENT TIME link and Dialable Leads display to not overlap in vicidial.php
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git-svn-id: svn://192.168.202.10@2970 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-21 11:56:50 +00:00
mattf
d896cb74af
admin.php help fixes
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Conf update script Fix for high-volume systems, added varibles to hangup queryCID
git-svn-id: svn://192.168.202.10@2969 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-21 03:29:19 +00:00
mattf
6acda9a093
Added multi_trigger option to dispo_move_list.php
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git-svn-id: svn://192.168.202.10@2968 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-20 06:29:28 +00:00
mattf
2fedeb95c7
Fix for not using campaign in vicidial_campaign_statuses queries in vdc_db_query.php
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git-svn-id: svn://192.168.202.10@2966 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-18 21:17:44 +00:00
mattf
66d2cd7f20
Fix for missing call notes on inbound calls in call export report
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git-svn-id: svn://192.168.202.10@2965 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-18 19:58:39 +00:00
mattf
cda1fec0dd
Added Dispo URL Filter feature
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git-svn-id: svn://192.168.202.10@2964 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-12 03:19:07 +00:00
mattf
2ef52550a1
Added pause code manager approval option, requires a manager to approve a
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specific flagged pause code before the agent is allowed to use it in their agent screen.
Added switch lead log entry display to modify lead admin page
git-svn-id: svn://192.168.202.10@2963 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-11 17:18:42 +00:00
mattf
4b0ab3d7b3
Fix for API Hangup after dial timeout in vicidial.php
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git-svn-id: svn://192.168.202.10@2962 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-05 13:20:11 +00:00
mattf
b45ac55ffa
Added options to update_campaign, add_user, update_phone in Non-Agent API
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Added function update_did to Non-Agent API
git-svn-id: svn://192.168.202.10@2959 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-31 21:29:15 +00:00
mattf
89187eedba
Fixed display bug for individual user selection in agent performancce detail report
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git-svn-id: svn://192.168.202.10@2958 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-30 21:54:32 +00:00
mattf
5a9df65e63
small fix for list_download.php
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git-svn-id: svn://192.168.202.10@2957 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-30 19:39:19 +00:00
mattf
417db24c57
Added download of CID Group records feature
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Added 'active' column to CID Group import in Bulk Tools page
git-svn-id: svn://192.168.202.10@2956 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-30 19:00:09 +00:00
mattf
97f4d005e4
Added fix for WebRTC webphone microphone permissions in realtime report
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git-svn-id: svn://192.168.202.10@2955 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-30 17:45:19 +00:00
mattf
d898dd85a2
Changed the hard-coded minimum manual dial timeout in vicidial.php from 49 to 29 seconds
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git-svn-id: svn://192.168.202.10@2954 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-30 16:31:11 +00:00
mattf
b8bfe14cb7
Added screen colors to multi-alt config screen
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git-svn-id: svn://192.168.202.10@2953 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-29 17:47:15 +00:00
mattf
397ad60e37
Added code for LOCALFQDN conversion to browser-used server URL for webform and script iframes
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git-svn-id: svn://192.168.202.10@2952 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-27 18:14:03 +00:00
mattf
ecd14f2ece
Enforce User Group campaign permissions for lead loading templates based on list_id
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git-svn-id: svn://192.168.202.10@2951 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-24 13:48:56 +00:00
mattf
98ddf00b1c
Updated column labels in user copy function to add ones that had been created since script was made in admin_bulk_tools.php script
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git-svn-id: svn://192.168.202.10@2950 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-24 03:24:54 +00:00
mattf
3328a8efde
Fix for user time calculation in inbound and user stats reports, subtracted queue_seconds
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git-svn-id: svn://192.168.202.10@2949 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-24 03:13:58 +00:00