Added 9 new User permissions to allow access to specific Admin sections like Vociemail Music-on-hold and 7 others individually.
git-svn-id: svn://192.168.202.10@1725 3d104415-ff17-0410-8863-d5cf3c621b8a
Added reset of calls counters for two tables to keepalive script
Removed unneeded records in create MYSQL tables SQL file
git-svn-id: svn://192.168.202.10@1720 3d104415-ff17-0410-8863-d5cf3c621b8a
Added ability to check for USA and Canada valid prefix and areacodes when loading leads into the web/cli/api lead loaders
git-svn-id: svn://192.168.202.10@1687 3d104415-ff17-0410-8863-d5cf3c621b8a
Added Available Only Tally Threshold and Auto Dial Level Threshold options, allowing settings to change automatically with less agents
git-svn-id: svn://192.168.202.10@1658 3d104415-ff17-0410-8863-d5cf3c621b8a
Added admin no-cache and auto-refresh of modify screens to admin interface. These are configurable in the System Settings
Added option for cross-server phone dialplan extensions in System Settings.
git-svn-id: svn://192.168.202.10@1543 3d104415-ff17-0410-8863-d5cf3c621b8a
Added Agent Average time stats option to the real-time screen. Must enable realtime_agent_time_stats option in campaign screen.
Added customer park time counter to the agent screen when customer is on park. Also, added logging of parked calls to park_log table
Added agents in Dispo count to real-time screen
Fixed backward compatibility issue with QM recording retrieval and live monitoring
Added new 855 toll free code to example dialplan(commented out)
Fixed missing variables in Start and Dispo call url functions
git-svn-id: svn://192.168.202.10@1539 3d104415-ff17-0410-8863-d5cf3c621b8a
Added ability on a per-campaign basis to hide the Number-to-Dial field in the transfer-conf frame
git-svn-id: svn://192.168.202.10@1501 3d104415-ff17-0410-8863-d5cf3c621b8a
Added agent blind monitoring alert campaign options
Added inbound custom call id display options
Added optional phone codec settings
Added ability to block user information in the real-=time report by viewing user
Update Italian agent build in trunk
git-svn-id: svn://192.168.202.10@1417 3d104415-ff17-0410-8863-d5cf3c621b8a
***see UPGRADE doc for important changes you need to make***
Fixed AGENTDIRECT no-agent-no-queue bug
git-svn-id: svn://192.168.202.10@1266 3d104415-ff17-0410-8863-d5cf3c621b8a
Moved non-optimize queries from DB_optimize script to the keepalive_ALL script and run them at the timeclock end of day
git-svn-id: svn://192.168.202.10@1252 3d104415-ff17-0410-8863-d5cf3c621b8a
Added stand-alone voicemail accounts configurable through admin.php
cleanup of admin.php code to fit standard
git-svn-id: svn://192.168.202.10@1235 3d104415-ff17-0410-8863-d5cf3c621b8a
changed voicemail to use phone password as the voicemail password instead of just the voicemail_id
git-svn-id: svn://192.168.202.10@1207 3d104415-ff17-0410-8863-d5cf3c621b8a
Changed agent screen to not delete session reservations at logout, instead ADMIN_keepalive will clear them out once a day at timeclock reset time
Changed callback purge to clear out ACTIVE callbacks older than month/week as well as LIVE
git-svn-id: svn://192.168.202.10@1202 3d104415-ff17-0410-8863-d5cf3c621b8a
Added no-hopper dialing option for MANUAL and INBOUND_MAN campaigns
Added owner dialing for agents to have their own leads, or shared group/territory leads, within a single list and campaign
Added list reset times option to automatically reset lists at pre-set times during the day
Fixed leave-3way-call issue if customer is parked
git-svn-id: svn://192.168.202.10@1189 3d104415-ff17-0410-8863-d5cf3c621b8a
Added Grab call in Queue to agent interface and AGI inbound script
Added Re-Queue button to agent interface
Added pause after every call campaign option
Added option to auto-launch calls in queue frame in agent interface
Added ADD ALL and DELETE ALL options to the inbound group chooser screen in the agent interface
git-svn-id: svn://192.168.202.10@1183 3d104415-ff17-0410-8863-d5cf3c621b8a
mattf