ViciDial/agc_2-X
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3744ef4fa2b7110dad4b81c35acada29ee63360e
Commit Graph
516 Commits
Author SHA1 Message Date
mattf bb32d84a1e Added Agent Lead Search feature 
Added display of lead searches in user stats page
Fixed rare performance bug in real time report

git-svn-id: svn://192.168.202.10@1603 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-02-18 20:53:57 +00:00
mattf ecefb829b9 Added Secondary List Order which allows for further sorting of leads to be dialed by a secondary sorting method 
Added Default Campaign setting for the My Callback agent interface option so that the checkbox can be pre-selected or not on every call
Added the campaign option for per-call call notes in the agent interface. If the User Group also has Call Log enabled, the agent can also see the call notes from previous calls.

git-svn-id: svn://192.168.202.10@1601 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-02-15 19:23:30 +00:00
mattf 994b0ccf01 Added the ability to use custom statuses for scheduled callbacks. These are configurable with the Scheduled Callbacks flag in the System Statuses and Campaign Statuses administrative screens. 
Rearranged the statuses admin screens

git-svn-id: svn://192.168.202.10@1599 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-02-13 07:31:59 +00:00
mattf 1a1d5ca558 Added vdc_script_dispo_example.php script which can be customized to require specific fields be filled in before submitting 
Some docs updates
Some vicidial.php agent screen formatting changes

git-svn-id: svn://192.168.202.10@1598 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-02-09 02:40:38 +00:00
mattf 81188ad231 Small query fix for systems with large queue_log table 
git-svn-id: svn://192.168.202.10@1594 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-01-24 16:47:05 +00:00
mattf d7e5c478a3 Added List Order randomize feature 
Added two new QM options in System Settings

git-svn-id: svn://192.168.202.10@1585 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-01-09 17:07:15 +00:00
mattf 1ab72e0b45 Small fixes to the audio store perl script and the preprocess script 
git-svn-id: svn://192.168.202.10@1579 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-12-18 02:39:53 +00:00
mattf 4c447b9370 small changes to ncacsv39 format 
git-svn-id: svn://192.168.202.10@1578 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-12-17 15:03:02 +00:00
mattf 51e3012ff0 Added the ability to hide fields in the agent interface by entering ---HIDE--- into the System Settings label option for the field 
Added preprocess leads in script to filter leads and generate standard format lead files before being imported
changed realtime links to new realtime report

git-svn-id: svn://192.168.202.10@1577 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-12-17 11:40:51 +00:00
mattf 5e41919784 changed list auto resets to work on inactive lists 
git-svn-id: svn://192.168.202.10@1575 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-12-14 20:11:20 +00:00
mattf 05c6abc4fd ADMIN_backup.pl added checks for dahdi and zaptel conf files (issue 352) 
git-svn-id: svn://192.168.202.10@1571 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-12-08 09:54:13 +00:00
mattf 2fded0f2dc Change to GSW option because of SoX flag changes in 14.3.0 
git-svn-id: svn://192.168.202.10@1561 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-12-07 15:34:42 +00:00
mattf 4ce60a7fe3 Added did_log_export and recording_lookup functions to the non-agent API 
Fixed rare VDAC-missing bug

git-svn-id: svn://192.168.202.10@1560 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-12-07 12:21:22 +00:00
mattf 5f44728c8c small bug fixes 
git-svn-id: svn://192.168.202.10@1559 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-11-30 14:21:05 +00:00
mattf 1c1cb882c7 Added List override options for webform fields 
Added script to purge all vicidial_callbacks records that are inactive or are tied to deleted leads, AST_DB_dead_cb_purge.pl

git-svn-id: svn://192.168.202.10@1558 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-11-28 08:15:42 +00:00
mattf 079613d7db Changed CIDname for 3way calls 
git-svn-id: svn://192.168.202.10@1556 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-11-26 02:59:40 +00:00
mattf 26277368de Fixed minor parked call manual dial bug 
git-svn-id: svn://192.168.202.10@1554 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-11-23 09:45:09 +00:00
mattf 40750b6676 in VDautodial script, changed DEAD state agents to not be dialable for 
added variable webphone iframe size option

git-svn-id: svn://192.168.202.10@1551 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-11-18 04:03:34 +00:00
mattf 5afa4b038a Added campaign feature to automatically adjust the hopper level to the dialing rate and the number of active agents, also added a trim feature to make sure the hopper is not filled too much 
Added source field to the vicidial_hopper table

git-svn-id: svn://192.168.202.10@1546 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-11-12 21:18:56 +00:00
mattf b44c4b625e Added ADDMEMBER queue_log logging option to System Settings, and added CALLERONHOLD entries to queue_log when customer is on park. 
Added admin no-cache and auto-refresh of modify screens to admin interface. These are configurable in the System Settings
Added option for cross-server phone dialplan extensions in System Settings.

git-svn-id: svn://192.168.202.10@1543 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-11-08 06:27:05 +00:00
mattf 9199e08484 Added ability to change users' in-group settings from the in-group modification screen in bulk. 
Added Agent Average time stats option to the real-time screen. Must enable realtime_agent_time_stats option in campaign screen.
Added customer park time counter to the agent screen when customer is on park. Also, added logging of parked calls to park_log table
Added agents in Dispo count to real-time screen
Fixed backward compatibility issue with QM recording retrieval and live monitoring
Added new 855 toll free code to example dialplan(commented out)
Fixed missing variables in Start and Dispo call url functions

git-svn-id: svn://192.168.202.10@1539 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-10-25 01:17:14 +00:00
mattf 4fe81d44ed Changed the PARK CUSTOMER option in campaigns to use a true Music-on-Hold context 
Added new IVR PARK CUSTOMER feature to campaigns allowing an agent to park a customer to an IVR, collect data, then go back to the agent

git-svn-id: svn://192.168.202.10@1533 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-10-04 20:32:13 +00:00
mattf 42416657ee Added "Add Lead URL" feature to in-groups, it will send a web get out as soon as a lead is created by the inbound process. 
Added custom fields export to the ALL-LISTS function of the lists download script

git-svn-id: svn://192.168.202.10@1531 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-30 01:11:02 +00:00
mattf a868d64f65 AST_conf_update.pl Changed from hard-coded 60 minute limit to servers.vicidial_recording_limit 
git-svn-id: svn://192.168.202.10@1528 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-28 19:07:12 +00:00
mattf 60d4912d6a Added file-prefix-filter option CLI option to the CLI lead loader 
git-svn-id: svn://192.168.202.10@1526 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-28 15:51:52 +00:00
mattf aa0a5a431f Changed application limit for lead_id from 9 digits to 10 digits. This does not affect the database limit of lead_id: 4294967295 
git-svn-id: svn://192.168.202.10@1515 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-03 06:29:08 +00:00
mattf f3e3b13587 Move old data files if downloading new ones in areacode populate script 
git-svn-id: svn://192.168.202.10@1514 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-02 19:40:35 +00:00
mattf 1b962242ea small fix for issue where first MoH file does not play 
git-svn-id: svn://192.168.202.10@1506 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-24 04:37:53 +00:00
mattf 4a48fc695b Fixed minor issue 381 
git-svn-id: svn://192.168.202.10@1503 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-17 16:07:29 +00:00
mattf 521a84606a Added Transfer Presets to Campaigns allowing many dial presets for agent interface transfer-conf frame, new Campaigns sub-menu for Presets created, also reporting added on presets calling stats 
Added ability on a per-campaign basis to hide the Number-to-Dial field in the transfer-conf frame

git-svn-id: svn://192.168.202.10@1501 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-15 04:21:24 +00:00
mattf 23fa6682ba small fixes to conf 3way script 
git-svn-id: svn://192.168.202.10@1500 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-13 09:18:08 +00:00
mattf a6459fb00f Added new beta script for faster checking of leave-3way conferences, AST_conf_update_3way.pl, read the comments before using 
git-svn-id: svn://192.168.202.10@1499 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-12 02:52:41 +00:00
mattf a0ced71103 fixed minor issue with hopper loader 
git-svn-id: svn://192.168.202.10@1489 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-30 14:42:28 +00:00
mattf 1e6578090d Added ability to purge only one campaign's leads in the hopper, issue #349 
git-svn-id: svn://192.168.202.10@1474 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-07 03:41:54 +00:00
mattf df4460dc8e fixed bug 362, issue with some state call times not being implemented 
git-svn-id: svn://192.168.202.10@1469 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-04 19:44:32 +00:00
mattf 0d3cd1ad44 changed vicidial_auto_calls table to MEMORY table and added memory unused reset nightly in ADMIN_keepalive_ALL.pl script 
git-svn-id: svn://192.168.202.10@1465 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-04 02:05:41 +00:00
mattf b0429123c3 Added code to deal with Asterisk Manager API logoff timeout changes in several scripts. 
git-svn-id: svn://192.168.202.10@1460 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-25 19:41:54 +00:00
mattf 92dd8f87e3 Fixed preset and timer bugs in vdc_db_query.php for auto-dial calls 
Added new format to lead loader

git-svn-id: svn://192.168.202.10@1458 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-25 13:20:43 +00:00
mattf 9202d72b30 Added function for start_call_url to work with remote agents 
git-svn-id: svn://192.168.202.10@1453 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-22 15:25:32 +00:00
mattf c0319d3744 Added TTS voice as a web-configurable field defined per TTS entry 
git-svn-id: svn://192.168.202.10@1452 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-22 03:55:26 +00:00
mattf 7e7f7448cd Added admin_web_directory system settings variable for non-default admin web directories 
git-svn-id: svn://192.168.202.10@1450 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-21 14:39:59 +00:00
mattf 16470fa44f Added prompt options for in-group VIDPROMPT methods when initiated from Call Menus 
git-svn-id: svn://192.168.202.10@1445 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-17 04:01:30 +00:00
mattf 53134347cd Added dccsv52 import file format 
changed hopper to calculate dialable leads every minute for active campaigns, instead of only when leads are loaded for a campaign

git-svn-id: svn://192.168.202.10@1444 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-06-16 13:28:53 +00:00
mattf a2fea97950 fixed multi-server remote agent issue 
added agent screen resolution change utility for ubuntu

git-svn-id: svn://192.168.202.10@1438 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-24 20:00:00 +00:00
mattf ab2b1ff4ec Added Call Time after-hours filename override options used by inbound groups 
Added Campaign setting for inbound queue no dial that will prohibit outbound auto-dialing if there are any allowed in-group calls in queue if enabled

git-svn-id: svn://192.168.202.10@1436 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-18 11:19:12 +00:00
mattf 6c58ee31af small fixes for inbound PRESS changes 
added csvdcref51 CLI lead loader format

git-svn-id: svn://192.168.202.10@1434 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-13 19:39:34 +00:00
mattf 7e27b9758a Fixed small issues with ADMIN_keepalive script for conf file generation 
git-svn-id: svn://192.168.202.10@1426 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-07 18:06:18 +00:00
mattf bd7ff13e63 Added code for phase 1 of custom list fields 
Added 2 variables to astguiclient.conf

git-svn-id: svn://192.168.202.10@1424 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-06 23:09:03 +00:00
mattf af0f6d198f Small change to how in-group uniqueid display works, addition of PRESERVE option 
git-svn-id: svn://192.168.202.10@1420 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-28 10:57:02 +00:00
mattf 0f76f1669b fixed minor hopper bug 
Added ability through CLI lead loader to add a new list with every file load

git-svn-id: svn://192.168.202.10@1419 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-27 09:58:35 +00:00