mattf
4ebe87b629
Added cm_phonesearch.agi script for phone number searching and redirection from a Call Menu
...
git-svn-id: svn://192.168.202.10@2657 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-13 21:53:15 +00:00
mattf
64386356b6
Added conf_qualify servers option
...
git-svn-id: svn://192.168.202.10@2655 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-27 03:27:36 +00:00
mattf
1d6dccc909
small fixes for recent changes
...
git-svn-id: svn://192.168.202.10@2621 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-16 12:00:01 +00:00
mattf
5970a54bb4
Added List Merge utility
...
Added User List NEW Lead Limit options(only works in No Hopper dialiing)
Fixed rare issue with email parsing
Added option in Agent Performance Detail report to only show live agents
git-svn-id: svn://192.168.202.10@2594 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-14 13:10:56 +00:00
mattf
bdbf4cc3b9
Added campaign option to move USERONLY scheduled callbacks to ANYONE callbacks after X minutes being LIVE without the agent calling them back.
...
Changed web admin sidebar menu design
git-svn-id: svn://192.168.202.10@2492 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-25 18:39:51 +00:00
mattf
5ca41ee715
Added new webphone options
...
Added option to define a carrier across all servers
git-svn-id: svn://192.168.202.10@2488 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-06 17:04:52 +00:00
mattf
3fd75a75c6
Added Alternate IVR(Call Menu) Logging options
...
Added more optional logging to ADMIN_keepalive_ALL.pl script for end-of-day processes, also those processes now only run on the voicemail server of a cluster.
git-svn-id: svn://192.168.202.10@2486 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-06 05:08:50 +00:00
mattf
f1c30b9bfa
Added utility to gather and display Asterisk debug information. Includes a server setting and Admin Utilities report.
...
git-svn-id: svn://192.168.202.10@2445 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-29 22:33:17 +00:00
mattf
65d9de6e3b
Fix for double-write of extension in conf files for IAX and SIP, Issue #908
...
git-svn-id: svn://192.168.202.10@2442 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-26 15:30:00 +00:00
mattf
911c4fa86e
Added Chat Messaging
...
git-svn-id: svn://192.168.202.10@2428 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-14 02:12:07 +00:00
mattf
c4f9e4a502
Added phone options to have call go to dialplan extension instead of voicemail if phone not answered
...
git-svn-id: svn://192.168.202.10@2423 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-04 11:58:37 +00:00
mattf
28f39a42e5
Added the system setting USA-Canada Phone Number Dialcode Fix which will trigger a process that will run at the Timeclock End of Day that will check all phone numbers to populate the dial code, or phone code, field
...
with a 1 if it is missing as well as remove a leading 1 from the phone
number field if it is present.
Added --lstn-buffer option to keepalive script to run special enhanced buffer version of the Listen process. Requires newer Net::Telnet perl
module version.
git-svn-id: svn://192.168.202.10@2405 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-02 21:45:54 +00:00
mattf
adaf80312b
Added experimental Agent Whisper Monitoring from the Real-time Report. Must be enabled in System Settings. Issue #840
...
git-svn-id: svn://192.168.202.10@2365 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-08-04 15:38:38 +00:00
mattf
79a4605fa1
Added agent debug logging and report
...
git-svn-id: svn://192.168.202.10@2355 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-24 14:31:34 +00:00
mattf
68bb26ee60
Added System Settings to allow custom prompts on agent login and when an agent leaves a 3way call in the agent screen.
...
Added ability to use url encoded web form addresses in non-agent API add_list and update_list functions.
git-svn-id: svn://192.168.202.10@2296 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-03-09 07:25:15 +00:00
mattf
830c8db6b0
Added flag to delete voicemail greeting when changed from an audio file to empty
...
git-svn-id: svn://192.168.202.10@2247 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-01-13 01:20:24 +00:00
mattf
8382c16e49
Trigger sounds update on voicemail server when phone record is updated in admin.php
...
Changed ADMIN_keepalive_ALL.pl to clear out old unavail voicemail greetings before copying custom greeting
git-svn-id: svn://192.168.202.10@2229 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-12-27 15:16:10 +00:00
mattf
e2b1843c59
Added audio_store_details audio file info gathering and DB population
...
git-svn-id: svn://192.168.202.10@2211 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-11-25 23:30:23 +00:00
mattf
afe1f21e19
Added concurrency checks to several of the keepalive spawned scripts
...
Changed ASTVDautoFILL screen label to ASTVDadFILL
Added admin_test variable for vicidial.php to test dialers set to agent active=N
git-svn-id: svn://192.168.202.10@2185 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-11-13 21:44:47 +00:00
mattf
22ad64b541
fixed bug in ADMIN keepalive script
...
git-svn-id: svn://192.168.202.10@2133 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-20 14:51:15 +00:00
mattf
3d9d78e0b1
Added new Agent API function audio_playback to play audio files from the audio
...
store in an active agent session. See AGENT_API.txt doc for more info
git-svn-id: svn://192.168.202.10@2131 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-19 21:00:35 +00:00
mattf
06697b0c32
Added MathZDC function to prevent division math with zero as one of the numbers
...
Cleaned up vdc_db_query.php mysql logging
Moved date definitions in keepalive script to the top of the script
Changed iax.conf 1.4 and higher: regcontext=iaxregistration
git-svn-id: svn://192.168.202.10@2094 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-03 01:05:16 +00:00
mattf
9dcab0afbb
Fixed minor admin bugs
...
Added Non-Agent API functions: server_refresh, check_phone_number
git-svn-id: svn://192.168.202.10@2072 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-02-14 21:52:59 +00:00
mattf
c5f44f5d09
phone option added to allow no instructions to be played on direct extension calls that go to voicemail
...
git-svn-id: svn://192.168.202.10@2063 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-01-27 04:06:50 +00:00
mattf
d789f45d98
Added VMAIL_NO_INST options to send calls to voicemail with no instructions playing after the voicemail greeting
...
git-svn-id: svn://192.168.202.10@2062 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-01-26 20:40:20 +00:00
mattf
144bfce02c
Fixed play order issue with MoH in Astrisk 1.8
...
git-svn-id: svn://192.168.202.10@2054 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-01-13 00:40:22 +00:00
mattf
cdbb425922
Added servers option to auto-restart Asterisk, turned off by default
...
Fixed several missing DB finish functions on perl scripts
git-svn-id: svn://192.168.202.10@2043 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-11-22 22:48:40 +00:00
mattf
5bab063a9c
Added cellphone filtering service compatibility with DNC.COM. Read the CELLPHONE_USA_TCPA_FCC_COMPLIANCE.txt doc for more information
...
git-svn-id: svn://192.168.202.10@2022 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-09-22 18:07:49 +00:00
mattf
691e4469a2
Added new agent_monitor.agi script to replace the agi-phone_monitor script for agent monitoring. Please read the AGENT_MONITOR.txt document for more information on the dialplan changes necessary to use this script.
...
git-svn-id: svn://192.168.202.10@2001 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-16 18:44:34 +00:00
mattf
09c4284e1b
Added several security changes to the admin interface, including freezing a user's account for 15 minutes after 10 failed login attempts.
...
Added 3 new reports to the admin interface: url log, lagged log and user group login reports
Added new AST_phone_update.pl --agent-lookup flag to allow for logging of the IP address of the agent's SIP or IAX phone connection. Can be enabled as a crontab entry to perform the lookups on each asterisk server.
git-svn-id: svn://192.168.202.10@1997 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-02 06:00:53 +00:00
mattf
2d3cb59f48
Small fix for INVALID_2ND and 3RD in ADMIN_keepalive_ALL.pl script
...
git-svn-id: svn://192.168.202.10@1978 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-05-08 14:09:50 +00:00
mattf
ffe494719f
Added survey_wait_sec campaign survey option
...
Added NOINT key for Call Menu prompts to allow for Playback() instead of Background()
git-svn-id: svn://192.168.202.10@1971 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-25 05:01:36 +00:00
mattf
6322236f54
Added agi-phone_monitor.agi script to allow better phone-only monitoring of agents using agent user ID or phone extension. Read UPGRADE doc for instructions on how to set up.
...
git-svn-id: svn://192.168.202.10@1951 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-03 02:03:12 +00:00
mattf
3e3a8c9cb0
Asterisk 1.8 fix in ADMIN keepalive script
...
git-svn-id: svn://192.168.202.10@1946 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-03-28 06:40:52 +00:00
mattf
4eb3174583
Added ability to use .agi scripts in Call Menu prompt. Also added cm_date.agi script to say date with options
...
Converted ereg to preg in the agc agent interface PHP scripts
git-svn-id: svn://192.168.202.10@1945 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-03-28 04:52:48 +00:00
mattf
d30e1523bc
Cleanup of AD FILL process and addition of keepalive flag
...
git-svn-id: svn://192.168.202.10@1938 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-02-27 23:51:01 +00:00
mattf
666a583b24
Added BETA support for Asterisk 1.8 with vicidial. To download a version of Asterisk 1.8, go to:
...
http://downloads.vicidial.com/beta-apps/
git-svn-id: svn://192.168.202.10@1917 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-20 17:41:26 +00:00
mattf
7588e3056b
Added new ADMIN keepalive options for setting the delay on the auto-dial and auto-dialFIll processes.
...
Notes added on agent-only server optimizations in clusters
git-svn-id: svn://192.168.202.10@1915 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-03 13:29:22 +00:00
mattf
f837429e6a
Added inbound email queue to agent support
...
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 04:28:32 +00:00
mattf
d5c599275e
Added call time inbound holiday functions
...
git-svn-id: svn://192.168.202.10@1880 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-24 20:56:14 +00:00
mattf
98dfef5eab
admin.php - Added without-filter output to test filter function, added server option to test call
...
admin_search_lead.php - Added owner field search option
vicidial.php - Do not allow AGENTDIRECT transfers without a user defined
ALL_inbound AGI - If AGENTDIRECT and no agent defined, set drop call seconds to 1
git-svn-id: svn://192.168.202.10@1867 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-26 05:52:56 +00:00
mattf
2fa9b3e870
small fixes for voicemail message chooser and admin.php horizontal bars function
...
git-svn-id: svn://192.168.202.10@1866 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-22 20:07:17 +00:00
mattf
ff938c5224
Added ability to set an audio store file for the voicemail greeting message
...
Added ability to delete audio files from the audio store
git-svn-id: svn://192.168.202.10@1865 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-19 13:43:41 +00:00
mattf
648681fa64
Added non-loading webphone options and API agent call and webphone url functions
...
git-svn-id: svn://192.168.202.10@1852 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-20 15:08:18 +00:00
mattf
c8cd121e9a
Added option to allow for SQL qualifying of a lead before playing a Call Menu
...
git-svn-id: svn://192.168.202.10@1838 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-07-06 21:01:55 +00:00
mattf
b4ac60ecb1
Added options to allow for an agent to place manual dial calls out as if they were in-group inbound calls. Also allows for no-dial calls that are not actually placed out the telco, but are logged as calls. For more information see the "In-Group Manual Dial" options in Campaign Detail
...
git-svn-id: svn://192.168.202.10@1816 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-13 05:01:03 +00:00
mattf
57dd21a942
Changed priority loading of new auto-generated separated contexts in keepalive script
...
git-svn-id: svn://192.168.202.10@1785 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-14 15:09:37 +00:00
mattf
9bcfe7911a
Added campaign option to check the hopper for duplicate vendor_lead_code
...
Added remote-agent daily stats
Added option to log non-agent-API queries from non-admin.php queries
git-svn-id: svn://192.168.202.10@1784 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-13 22:29:27 +00:00
mattf
7a18445355
Separated vicidial-auto dialplan entries into different contexts
...
Added phone_context as option in bulk phone insert script
git-svn-id: svn://192.168.202.10@1783 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-09 21:03:36 +00:00
mattf
326a0ea8e3
Added Answer to all call menus at the top, in the ADMIN_keepalive_ALL.pl script
...
git-svn-id: svn://192.168.202.10@1777 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-24 15:35:54 +00:00