mattf
691e4469a2
Added new agent_monitor.agi script to replace the agi-phone_monitor script for agent monitoring. Please read the AGENT_MONITOR.txt document for more information on the dialplan changes necessary to use this script.
...
git-svn-id: svn://192.168.202.10@2001 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-16 18:44:34 +00:00
mattf
742456d3d5
Added optional password encryption to web interfaces
...
Altered agi-phone_monitor script to not hangup after agent hangs up customer, requires small change to custom dialplan entries
Added new Dial Log report
Added Disable Auto Dial system setting
git-svn-id: svn://192.168.202.10@1999 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-11 12:33:50 +00:00
mattf
09c4284e1b
Added several security changes to the admin interface, including freezing a user's account for 15 minutes after 10 failed login attempts.
...
Added 3 new reports to the admin interface: url log, lagged log and user group login reports
Added new AST_phone_update.pl --agent-lookup flag to allow for logging of the IP address of the agent's SIP or IAX phone connection. Can be enabled as a crontab entry to perform the lookups on each asterisk server.
git-svn-id: svn://192.168.202.10@1997 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-02 06:00:53 +00:00
mattf
665894dd9d
Added new perl script AST_recordings_export.pl to allow batch transfer audio recordings of vicidial inbound and outbound calls.
...
git-svn-id: svn://192.168.202.10@1996 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-06-24 04:21:07 +00:00
mattf
95da38a276
Encoding fix for the inbound email parser perl script
...
git-svn-id: svn://192.168.202.10@1993 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-06-07 05:55:42 +00:00
mattf
ed2bd9f4f6
Fixed issue with busy agent login calls attempting to be logged in FastAGI_log.pl script
...
git-svn-id: svn://192.168.202.10@1986 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-05-31 20:59:44 +00:00
mattf
60b20dfb4a
Added outbound state call time holidays functionality
...
git-svn-id: svn://192.168.202.10@1983 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-05-10 17:53:40 +00:00
mattf
2d3cb59f48
Small fix for INVALID_2ND and 3RD in ADMIN_keepalive_ALL.pl script
...
git-svn-id: svn://192.168.202.10@1978 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-05-08 14:09:50 +00:00
mattf
49076e79af
Added AST_timecheck.pl script to check for Asterisk update sync issues. Also added red indicator on Reports page servers table if server falls out of sync.
...
git-svn-id: svn://192.168.202.10@1977 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-05-03 20:10:31 +00:00
mattf
ffe494719f
Added survey_wait_sec campaign survey option
...
Added NOINT key for Call Menu prompts to allow for Playback() instead of Background()
git-svn-id: svn://192.168.202.10@1971 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-25 05:01:36 +00:00
mattf
b3247063ac
Added VICIDIAL_rebuild_list_statuses.pl script, designed to scan all leads marked NOUSE and set them to their proper status, called_count and last_local_call_time according to the logs. Ability to restrict new list_id and old list_id as well.
...
git-svn-id: svn://192.168.202.10@1968 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-22 14:20:49 +00:00
mattf
39e00ca770
Added NANPA areacode and prefix phone number validation and timezone setting options to the admin web lead loader, the Non-Agent API and the CLI lead loader.
...
git-svn-id: svn://192.168.202.10@1967 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-21 01:43:34 +00:00
mattf
0dffc8cb3f
updated area code populate script, added field for lata_type
...
git-svn-id: svn://192.168.202.10@1965 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-19 17:32:37 +00:00
mattf
5b8f449c27
Added Asterisk 1.8 compatibility for Sangoma CPD and the new SIP Hangup logging functions
...
Added new cpd and sip hangup patch for Asterisk 1.8.21
git-svn-id: svn://192.168.202.10@1964 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-19 00:07:00 +00:00
mattf
9a9bcaf4cf
added option to remove duplicate callback entries, keeping the newest. For the AST_DB_dead_cb_purge.pl script
...
git-svn-id: svn://192.168.202.10@1961 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-15 03:26:01 +00:00
mattf
c53fbb88f9
Fix for issue #664 , formatting fixes and added --quiet flag in AST_update.pl script
...
git-svn-id: svn://192.168.202.10@1958 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-14 02:09:29 +00:00
mattf
583218bb05
small fixes to bin scripts for SIP code feature
...
git-svn-id: svn://192.168.202.10@1957 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-13 12:29:57 +00:00
mattf
c999828c3b
changes to SIP code logging, added caller_code field to carrier_log table
...
git-svn-id: svn://192.168.202.10@1956 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-13 08:16:54 +00:00
mattf
c35a591983
Added method for logging SIP responses for congested calls and displaying them in agent screen for manual dial calls
...
Fixed issue with logging of manual dial congested calls
Added --email-post-audio option to the VDsales export perl script
Removed a "select *" in the inbound email parser perl script
git-svn-id: svn://192.168.202.10@1954 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-13 00:56:06 +00:00
mattf
38001880d9
Added user_group as a script, form, webform, start_call_url and dispo_call_url variable
...
git-svn-id: svn://192.168.202.10@1952 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-03 03:42:05 +00:00
mattf
6322236f54
Added agi-phone_monitor.agi script to allow better phone-only monitoring of agents using agent user ID or phone extension. Read UPGRADE doc for instructions on how to set up.
...
git-svn-id: svn://192.168.202.10@1951 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-03 02:03:12 +00:00
mattf
3e3a8c9cb0
Asterisk 1.8 fix in ADMIN keepalive script
...
git-svn-id: svn://192.168.202.10@1946 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-03-28 06:40:52 +00:00
mattf
4eb3174583
Added ability to use .agi scripts in Call Menu prompt. Also added cm_date.agi script to say date with options
...
Converted ereg to preg in the agc agent interface PHP scripts
git-svn-id: svn://192.168.202.10@1945 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-03-28 04:52:48 +00:00
mattf
a232d1422c
Changed auto-terminate vars to one day so it can restart for systems that don't reboot nightly in the AST_VDremote_agents.pl script
...
git-svn-id: svn://192.168.202.10@1942 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-03-23 00:00:00 +00:00
mattf
820def3b1b
Fixed variable reset affecting logging in AST_VDauto_dial.pl
...
git-svn-id: svn://192.168.202.10@1941 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-03-22 10:53:00 +00:00
mattf
df64b5a2c1
update for Asterisk 1.8 conf files
...
added several tweeks for SFTP VD sales export perl script
git-svn-id: svn://192.168.202.10@1939 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-03-12 14:40:45 +00:00
mattf
d30e1523bc
Cleanup of AD FILL process and addition of keepalive flag
...
git-svn-id: svn://192.168.202.10@1938 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-02-27 23:51:01 +00:00
mattf
9046e3565e
Fixed issue with other campaign dnc in hopper script
...
git-svn-id: svn://192.168.202.10@1934 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-02-19 20:02:11 +00:00
mattf
23244cee01
Added AMD actions for call menu and in-group
...
git-svn-id: svn://192.168.202.10@1931 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-02-11 02:01:25 +00:00
mattf
6b174c3953
More updates for non-latin characters email handling
...
git-svn-id: svn://192.168.202.10@1930 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-30 03:17:31 +00:00
mattf
caf44ed315
better support for non-latin email characters.
...
new cpan module required: install MIME::Base64
git-svn-id: svn://192.168.202.10@1929 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-27 05:30:12 +00:00
mattf
e8ee429a50
small fix for issue #641<omarrodriguezt>
...
git-svn-id: svn://192.168.202.10@1927 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-25 15:02:29 +00:00
mattf
76ef12f03d
Small bug fixes related to AGI output in ALL inbound and outbound scripts
...
git-svn-id: svn://192.168.202.10@1920 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-22 18:04:20 +00:00
mattf
666a583b24
Added BETA support for Asterisk 1.8 with vicidial. To download a version of Asterisk 1.8, go to:
...
http://downloads.vicidial.com/beta-apps/
git-svn-id: svn://192.168.202.10@1917 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-20 17:41:26 +00:00
mattf
383436fcc9
Added ftp-port CLI option to AST_CRON 3 and 4 scripts
...
Added generic Contact Center images to extras
git-svn-id: svn://192.168.202.10@1916 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-16 20:44:37 +00:00
mattf
7588e3056b
Added new ADMIN keepalive options for setting the delay on the auto-dial and auto-dialFIll processes.
...
Notes added on agent-only server optimizations in clusters
git-svn-id: svn://192.168.202.10@1915 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-03 13:29:22 +00:00
mattf
f61ba8ffcd
fix for issue #627 by DomeDan. Prevents problems with hopper when selected campaign filter is deleted.
...
git-svn-id: svn://192.168.202.10@1911 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 20:43:39 +00:00
mattf
6ee66d9510
bug fixes for email functions and documentation
...
git-svn-id: svn://192.168.202.10@1906 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 06:42:43 +00:00
mattf
f837429e6a
Added inbound email queue to agent support
...
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 04:28:32 +00:00
mattf
fa36f0aaea
Added parentheses around filter SQL when in SQL queries
...
git-svn-id: svn://192.168.202.10@1902 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-05 21:29:45 +00:00
mattf
7ed4d717ed
Added Enhanced Disconnect logging for outside of the USA, disabled by default
...
git-svn-id: svn://192.168.202.10@1891 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 05:20:26 +00:00
mattf
9ff9ed56c6
Fix for issue #601 , reported by Acidshock
...
git-svn-id: svn://192.168.202.10@1888 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 00:32:29 +00:00
mattf
bf8b14b6d4
Comments and notices updates for bin scripts, issue #564 , reported by DomeDan
...
git-svn-id: svn://192.168.202.10@1887 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 00:24:44 +00:00
mattf
6f60106a4e
Fixes for issues in ADMIN_adjust_GMTnow_on_leads.pl script, issue #562 , reported by DomeDan
...
git-svn-id: svn://192.168.202.10@1886 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 00:11:10 +00:00
mattf
4e6ae1d55e
Fix for issue #600 , reported by bobbymc
...
git-svn-id: svn://192.168.202.10@1885 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-29 23:45:04 +00:00
mattf
9f3d14d0e1
Added list expiration date feature
...
Added Other Campaign DNC List campaign option
git-svn-id: svn://192.168.202.10@1881 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-26 03:29:40 +00:00
mattf
d5c599275e
Added call time inbound holiday functions
...
git-svn-id: svn://192.168.202.10@1880 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-24 20:56:14 +00:00
mattf
57bdd4e2d8
Added QueueMetrics Socket-send function for custom queue_log record sending
...
git-svn-id: svn://192.168.202.10@1879 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-21 02:19:31 +00:00
mattf
c4a166ba7d
Added QM database connection CLI overrides to ADMIN_qm_sync.pl script
...
git-svn-id: svn://192.168.202.10@1876 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-16 12:11:09 +00:00
mattf
80023b9a35
Added recording filename variable INGROUP for the In-Group ID of a call
...
Inbound Daily Report, Changed to multi-select for in-group selection
Cleanup log process, Added buffer time for agent log validation of LOGIN between record and next record
git-svn-id: svn://192.168.202.10@1875 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-15 11:32:09 +00:00