Commit Graph
462 Commits
Author SHA1 Message Date
mattf 5bab063a9c Added cellphone filtering service compatibility with DNC.COM. Read the CELLPHONE_USA_TCPA_FCC_COMPLIANCE.txt doc for more information
git-svn-id: svn://192.168.202.10@2022 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-09-22 18:07:49 +00:00
mattf 8baf1c15ec fixed issue with MySQL_create SQL file
git-svn-id: svn://192.168.202.10@2005 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-31 16:25:25 +00:00
mattf 02efca988a Added the ability to deduplicate leads based upon statuses in the web based lead loader using templates only
git-svn-id: svn://192.168.202.10@2004 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-29 19:31:17 +00:00
mattf 691e4469a2 Added new agent_monitor.agi script to replace the agi-phone_monitor script for agent monitoring. Please read the AGENT_MONITOR.txt document for more information on the dialplan changes necessary to use this script.
git-svn-id: svn://192.168.202.10@2001 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-16 18:44:34 +00:00
mattf 742456d3d5 Added optional password encryption to web interfaces
Altered agi-phone_monitor script to not hangup after agent hangs up customer, requires small change to custom dialplan entries
Added new Dial Log report
Added Disable Auto Dial system setting

git-svn-id: svn://192.168.202.10@1999 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-11 12:33:50 +00:00
mattf 09c4284e1b Added several security changes to the admin interface, including freezing a user's account for 15 minutes after 10 failed login attempts.
Added 3 new reports to the admin interface: url log, lagged log and user group login reports
Added new AST_phone_update.pl --agent-lookup flag to allow for logging of the IP address of the agent's SIP or IAX phone connection. Can be enabled as a crontab entry to perform the lookups on each asterisk server.

git-svn-id: svn://192.168.202.10@1997 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-02 06:00:53 +00:00
mattf 97cf629d70 Added several security changes to the agent interface, including freezing a user's account for 15 minutes after 10 failed login attempts.
Changed all of the admin scripts from using the PHP ereg functions to preg. This is a requirement for moving to PHP6 where ereg functions are  depricated. This will also have the benefit of speeding up those scripts because preg is supposed to be more efficient and faster than ereg.
Added recording_id to the available fields for the dispo call url feature
Added pause code to the agent_status non-agent api function output

git-svn-id: svn://192.168.202.10@1994 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-06-15 16:08:13 +00:00
mattf a053ecf074 moving example scripts from agc to extras
git-svn-id: svn://192.168.202.10@1987 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-06-03 18:08:37 +00:00
mattf 60b20dfb4a Added outbound state call time holidays functionality
git-svn-id: svn://192.168.202.10@1983 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-05-10 17:53:40 +00:00
mattf 9f55e52282 Updated versions of files in new branch 2.7
Updated trunk versions to 2.8

git-svn-id: svn://192.168.202.10@1982 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-05-09 03:18:11 +00:00
mattf 919afc75ce Updated the Sangoma CPD doc and added a new cpd_statuses.sql file in extras
git-svn-id: svn://192.168.202.10@1976 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-05-02 21:24:12 +00:00
mattf 813765ce6b Added Survey No Response DROP option to send no-response calls to the campaign drop method
git-svn-id: svn://192.168.202.10@1972 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-25 11:19:55 +00:00
mattf ffe494719f Added survey_wait_sec campaign survey option
Added NOINT key for Call Menu prompts to allow for Playback() instead of Background()

git-svn-id: svn://192.168.202.10@1971 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-25 05:01:36 +00:00
mattf 0dffc8cb3f updated area code populate script, added field for lata_type
git-svn-id: svn://192.168.202.10@1965 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-19 17:32:37 +00:00
mattf 5b8f449c27 Added Asterisk 1.8 compatibility for Sangoma CPD and the new SIP Hangup logging functions
Added new cpd and sip hangup patch for Asterisk 1.8.21

git-svn-id: svn://192.168.202.10@1964 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-19 00:07:00 +00:00
mattf ae07a44be1 Added admin report logging to all reports on the system, and added the "Admin Report Log Viewer" linked from the "Admin Utilities" page which allows you to see the reports that have been run on the system. This change has affected almost every report in the system. Bugs were fixed for some exporting reports that were set to use a slave read-only database.
git-svn-id: svn://192.168.202.10@1959 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-14 23:46:14 +00:00
mattf c999828c3b changes to SIP code logging, added caller_code field to carrier_log table
git-svn-id: svn://192.168.202.10@1956 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-13 08:16:54 +00:00
mattf e1376c0460 Add sipcausecodelog_1.4.39.1.patch file to enable AMI manager events for SIP congestion codes
git-svn-id: svn://192.168.202.10@1955 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-13 01:14:45 +00:00
mattf c35a591983 Added method for logging SIP responses for congested calls and displaying them in agent screen for manual dial calls
Fixed issue with logging of manual dial congested calls
Added --email-post-audio option to the VDsales export perl script
Removed a "select *" in the inbound email parser perl script

git-svn-id: svn://192.168.202.10@1954 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-13 00:56:06 +00:00
mattf 04c4998495 Added Level 8 Disable Add option to system settings
Added Email Log Report
Small change to Lists campaign report to make it more efficient

git-svn-id: svn://192.168.202.10@1936 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-02-22 02:53:19 +00:00
mattf 23244cee01 Added AMD actions for call menu and in-group
git-svn-id: svn://192.168.202.10@1931 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-02-11 02:01:25 +00:00
mattf caf44ed315 better support for non-latin email characters.
new cpan module required: install MIME::Base64

git-svn-id: svn://192.168.202.10@1929 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-27 05:30:12 +00:00
mattf 666a583b24 Added BETA support for Asterisk 1.8 with vicidial. To download a version of Asterisk 1.8, go to:
http://downloads.vicidial.com/beta-apps/

git-svn-id: svn://192.168.202.10@1917 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-20 17:41:26 +00:00
mattf 383436fcc9 Added ftp-port CLI option to AST_CRON 3 and 4 scripts
Added generic Contact Center images to extras

git-svn-id: svn://192.168.202.10@1916 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-16 20:44:37 +00:00
mattf 1190d94b37 fixed upgrade_2.6.sql bug
git-svn-id: svn://192.168.202.10@1913 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-31 12:29:54 +00:00
mattf f837429e6a Added inbound email queue to agent support
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 04:28:32 +00:00
mattf 0a046295ed Standardization of list_id fields at 19 digits
git-svn-id: svn://192.168.202.10@1904 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-12 21:34:30 +00:00
mattf 09e064cd87 Added a campaign feature to allow an agent to search for a lead while on an
inbound call and have their active lead change to a search result lead
 that they select.

git-svn-id: svn://192.168.202.10@1903 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-06 22:45:00 +00:00
mattf 7ed4d717ed Added Enhanced Disconnect logging for outside of the USA, disabled by default
git-svn-id: svn://192.168.202.10@1891 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 05:20:26 +00:00
mattf 9f3d14d0e1 Added list expiration date feature
Added Other Campaign DNC List campaign option

git-svn-id: svn://192.168.202.10@1881 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-26 03:29:40 +00:00
mattf d5c599275e Added call time inbound holiday functions
git-svn-id: svn://192.168.202.10@1880 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-24 20:56:14 +00:00
mattf 57bdd4e2d8 Added QueueMetrics Socket-send function for custom queue_log record sending
git-svn-id: svn://192.168.202.10@1879 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-21 02:19:31 +00:00
mattf 96f8e9bbcd Added QC functionality
git-svn-id: svn://192.168.202.10@1877 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-16 21:12:44 +00:00
mattf 0b6c4bcf0d Added more validation of agent sessions to prevent double-logins
Added campaign option to show a "Pause After Next Call" link to the agent screen below the Pause/Resume buttons
Added campaign option to set owner field to user if the owner field is empty

git-svn-id: svn://192.168.202.10@1869 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-29 11:11:16 +00:00
mattf 4df31bfc4e Added servers svn version information
git-svn-id: svn://192.168.202.10@1868 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-28 03:51:39 +00:00
mattf ff938c5224 Added ability to set an audio store file for the voicemail greeting message
Added ability to delete audio files from the audio store

git-svn-id: svn://192.168.202.10@1865 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-19 13:43:41 +00:00
mattf 8fc8d589ed Added _BLANK options to owner only dialing to allow for dialing of non-assigned leads
git-svn-id: svn://192.168.202.10@1864 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-19 08:14:29 +00:00
mattf 6dd2004c36 Changed Local Channel Resolution status to LRERR to avoid confusion since it isn't related to Least Cost Routing
git-svn-id: svn://192.168.202.10@1863 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-10 20:14:20 +00:00
mattf 0703c345d3 Moved some statements from first install to create tables SQL files for installation
git-svn-id: svn://192.168.202.10@1855 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-06 17:59:14 +00:00
mattf ce77ca9339 Added vicidial_dial_log outbound call logging
git-svn-id: svn://192.168.202.10@1854 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-31 21:19:27 +00:00
mattf 648681fa64 Added non-loading webphone options and API agent call and webphone url functions
git-svn-id: svn://192.168.202.10@1852 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-20 15:08:18 +00:00
mattf 65f160d65d Added add_group_alias non-agent API function
Added System Settings option to disable list counts in admin web screens

git-svn-id: svn://192.168.202.10@1848 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-10 14:23:21 +00:00
mattf b6a201f6b0 Added recording and webserver functions to the agent API
git-svn-id: svn://192.168.202.10@1847 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-10 12:31:28 +00:00
mattf 7cf7746da5 removed old web list loader
git-svn-id: svn://192.168.202.10@1843 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-07-24 13:45:38 +00:00
mattf c8cd121e9a Added option to allow for SQL qualifying of a lead before playing a Call Menu
git-svn-id: svn://192.168.202.10@1838 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-07-06 21:01:55 +00:00
mattf 1af6d9e923 Modified fcstats.php to use sales status flag for SALES
Updated vicidial Firefox plugin for click-to-dial to work with newer versions of Firefox
Added --temp_dir= flag to the AST_VDsales_export.pl script to fix concurrency issues

git-svn-id: svn://192.168.202.10@1837 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-07-06 12:08:58 +00:00
mattf 7047d80fd9 Change default carriers entries to not use r or t for Dial flags
git-svn-id: svn://192.168.202.10@1834 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-06-27 12:06:04 +00:00
mattf 992f95dd5a Added Safe Harbor Audio Field to campaign options which allows for a lead field to be used as an override safe harbor audio on a per-lead basis
git-svn-id: svn://192.168.202.10@1827 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-30 14:21:16 +00:00
mattf f02c4474f3 Added Dial In-group CID setting to In-Group modification screen to allow for agent manual dial in-group calls to have a specific CID per in-group
tweaked the Dial In-group code in several places for efficiency and to remove blocking in the ALL inbound agi script

git-svn-id: svn://192.168.202.10@1817 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-14 14:02:53 +00:00
mattf b4ac60ecb1 Added options to allow for an agent to place manual dial calls out as if they were in-group inbound calls. Also allows for no-dial calls that are not actually placed out the telco, but are logged as calls. For more information see the "In-Group Manual Dial" options in Campaign Detail
git-svn-id: svn://192.168.202.10@1816 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-13 05:01:03 +00:00