mattf
ddb6ddcd5d
Added doc for encrypted call recordings
...
git-svn-id: svn://192.168.202.10@3268 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-07-17 20:03:06 +00:00
mattf
550f4fb44b
Added several more options to add_phone and update_phone functions in the Non-Agent API
...
git-svn-id: svn://192.168.202.10@3258 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-23 21:00:14 +00:00
mattf
bff43ccbcd
Added duration option to recording_lookup function in the non-agent API
...
git-svn-id: svn://192.168.202.10@3256 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-10 19:07:29 +00:00
mattf
4a11b07aa8
Added more settings to add_list & update_list
...
git-svn-id: svn://192.168.202.10@3254 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-06 14:17:49 +00:00
mattf
296b2e735f
docs updates
...
git-svn-id: svn://192.168.202.10@3250 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-05-22 17:30:29 +00:00
mattf
d2434b437c
minor doc fix
...
git-svn-id: svn://192.168.202.10@3228 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-19 01:03:03 +00:00
mattf
dcb8192b26
doc update for last commit
...
git-svn-id: svn://192.168.202.10@3227 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-19 01:00:31 +00:00
mattf
c0f34617e5
Reorganized the Inbound section of admin.php
...
Fixed help and docs for SIP Event Logging
git-svn-id: svn://192.168.202.10@3223 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-09 21:23:06 +00:00
mattf
cf1ec626b2
Auto-Alt-Dialing EXTENDED doc addition
...
git-svn-id: svn://192.168.202.10@3215 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-06 03:57:58 +00:00
mattf
b728737f6f
small doc fix
...
git-svn-id: svn://192.168.202.10@3214 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-06 03:51:20 +00:00
mattf
60ebf4aa9a
Added entries_per_page system setting option, fixed phone relocate conf file load issue
...
git-svn-id: svn://192.168.202.10@3212 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-05 23:07:04 +00:00
mattf
6544aeb58c
Added new System Settings option to allow sending of any CallerID through the Agent API for external_dial outbound calls.
...
git-svn-id: svn://192.168.202.10@3209 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-03 21:28:59 +00:00
mattf
3f59ab45f6
Added the "list_custom_fields" Non-Agent API function, to show all list custom data fields in a list/all-lists.
...
More translations fixes
git-svn-id: svn://192.168.202.10@3206 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-03-31 18:56:11 +00:00
mattf
bb8ba90285
Update to mobile app web pages
...
Updates to email integration with Gmail
git-svn-id: svn://192.168.202.10@3197 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-02-10 21:19:35 +00:00
mattf
77da023583
Updates for SIP event logging
...
git-svn-id: svn://192.168.202.10@3192 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-30 20:45:09 +00:00
mattf
fadcf33c00
Changes to HELP content and docs
...
git-svn-id: svn://192.168.202.10@3191 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-27 21:23:24 +00:00
mattf
5f11a8eb1b
Added CID Group Type of NONE
...
git-svn-id: svn://192.168.202.10@3185 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-08 18:41:52 +00:00
mattf
8d864a909b
Added RANDOM option for agent_monitor.agi, issue #1110
...
git-svn-id: svn://192.168.202.10@3176 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-20 14:29:19 +00:00
mattf
c2853f83db
Added remove_from_hopper option to update_lead Non-agent API function
...
git-svn-id: svn://192.168.202.10@3168 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-14 22:36:35 +00:00
mattf
3418327b9e
Added add_dnc_phone and add_fpg_phone Non-agent API functions
...
git-svn-id: svn://192.168.202.10@3165 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-14 02:49:15 +00:00
mattf
60386dbfe2
Added list_info Non-Agent API function
...
git-svn-id: svn://192.168.202.10@3158 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-11-07 17:40:38 +00:00
mattf
d60907a3e3
Added list_description field to add_list and update_list functions in the Non-Agent API
...
git-svn-id: svn://192.168.202.10@3137 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-09-30 20:52:34 +00:00
mattf
9b78364691
Added 'logtable' SIP action, added sip actions to auto-dial calls
...
git-svn-id: svn://192.168.202.10@3134 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-09-26 05:02:28 +00:00
mattf
27f9e89c19
Added cid_choice option to transfer_conference Agent API function
...
git-svn-id: svn://192.168.202.10@3132 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-09-01 14:37:35 +00:00
mattf
077bafe307
Added campaign SIP Actions processing for the agent screen for manual dial calls
...
git-svn-id: svn://192.168.202.10@3130 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-30 13:46:43 +00:00
mattf
af96dd1578
Added framework for new SIP logging features
...
Fixed database issue with Call Quotas
git-svn-id: svn://192.168.202.10@3129 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-25 22:17:02 +00:00
mattf
c6e7cee478
small documentation update for Call Quotas
...
git-svn-id: svn://192.168.202.10@3127 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-23 01:14:49 +00:00
mattf
25ba7bbd37
Call Quota Lead Ranking feature-set production tested and ready to use. Updated log auditing related to this as well as documentation.
...
git-svn-id: svn://192.168.202.10@3125 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-22 14:52:55 +00:00
mattf
94ff5bbf5f
Small changes for Call Quotas features
...
Added Call Quota logging to AMD/VM agi script
Added audit and fixing of missing outbound auto-dial logs if Call Quotas is enabled
git-svn-id: svn://192.168.202.10@3124 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-21 03:06:18 +00:00
mattf
fb563fe4fc
Added call_quota_lead_ranking features, EXPERIMENTAL FOR NOW!
...
git-svn-id: svn://192.168.202.10@3122 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-20 03:54:49 +00:00
mattf
ece5e126a1
Added custom_fields_copy option to add_list Non-Agent API function
...
git-svn-id: svn://192.168.202.10@3120 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-03 14:13:35 +00:00
mattf
b6aa6db7e7
Added update_cid_group_entry function to the Non-Agent API
...
git-svn-id: svn://192.168.202.10@3117 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-06-28 19:06:52 +00:00
mattf
3186b38d1a
Added reporting for SIP event logging
...
git-svn-id: svn://192.168.202.10@3111 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-06-09 14:50:51 +00:00
mattf
aa89193b61
Fix for in-group filter on real-time report
...
final fixes for sip event logging code
git-svn-id: svn://192.168.202.10@3108 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-31 20:27:21 +00:00
mattf
0b5049eb7e
Added experimental SIP event logging
...
git-svn-id: svn://192.168.202.10@3106 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-31 17:32:43 +00:00
mattf
5d08d54796
Added "agent_campaigns" Non-Agent API function
...
git-svn-id: svn://192.168.202.10@3081 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-25 16:03:31 +00:00
mattf
89adc00dab
Added feature allowing agents to mute recordings of calls from the agent screen. Must be enabled in System Settings to be able to use it in campaigns. There is also a User Override option.
...
git-svn-id: svn://192.168.202.10@3072 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-11 03:44:37 +00:00
mattf
bf654315f6
Documentation updates, small whiteboard report fix
...
git-svn-id: svn://192.168.202.10@3071 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-07 21:31:29 +00:00
mattf
2c810e15fd
Added new web pages for mobile application
...
git-svn-id: svn://192.168.202.10@3068 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-02 23:08:00 +00:00
mattf
4b39c8b86a
Added recent session per-call logging and force_fronter_audio_stop Agent API function
...
git-svn-id: svn://192.168.202.10@3066 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-02-22 18:32:05 +00:00
mattf
f848b67b34
Added lead_callback_info Non-Agent API function, it outputs scheduled callback data for a specific lead
...
git-svn-id: svn://192.168.202.10@3057 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-12-14 22:07:17 +00:00
mattf
cf6b755da9
Added more allowed codecs to conf file generation
...
git-svn-id: svn://192.168.202.10@3047 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-30 14:14:35 +00:00
mattf
80ef6d7bbe
CIDname code doc update
...
git-svn-id: svn://192.168.202.10@3039 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-25 14:45:14 +00:00
mattf
b327cf202f
Added daily_reset_limit Lists feature(editable by level 9 users only)
...
git-svn-id: svn://192.168.202.10@3032 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-16 15:11:54 +00:00
mattf
ba8a71944c
Added force_fronter_leave_3way Agent API function
...
git-svn-id: svn://192.168.202.10@3026 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-09 13:28:03 +00:00
mattf
2f2cdd004e
Added new campaign feature to automatically reschedule ANYONE callbacks when they are dispositioned as a non-Human-Answered status flag status.
...
git-svn-id: svn://192.168.202.10@3018 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-19 04:01:41 +00:00
mattf
8113ebeedb
Added the ability for customers to be able to enter a new phone number to be
...
called back on for the CallerID CallBack Queue feature
Added the new Callmenu Survey Report(linked as "Callmenu Agent" in Reports)
git-svn-id: svn://192.168.202.10@3011 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-06 15:26:23 +00:00
mattf
f688eb1aa6
GDPR doc update
...
git-svn-id: svn://192.168.202.10@3003 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-06-22 12:57:13 +00:00
mattf
d41acf4fa2
Added --localdatedir option to step 3 FTP scripts
...
git-svn-id: svn://192.168.202.10@3001 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-06-17 02:57:36 +00:00
mattf
5d0d132da7
Updated Asterisk 13 instructions
...
git-svn-id: svn://192.168.202.10@2983 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-19 17:15:22 +00:00