mattf
896e2acc5e
Added anyone_callback_inactive_lists system setting and functionality
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git-svn-id: svn://192.168.202.10@2889 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-12 00:03:05 +00:00
mattf
b1d3549fcb
Added next_dial_my_callbacks campaign option
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git-svn-id: svn://192.168.202.10@2881 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-09 03:31:03 +00:00
mattf
55a84094f2
Added List Override setting for Default Transfer Group
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Added caching of inbound call stats for adapt script
git-svn-id: svn://192.168.202.10@2876 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-27 12:47:35 +00:00
mattf
4629b799db
Added PREVIEW_ options for get_call_launch
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Added code to old ASTupdate script to handle more gracefully frozen connections to Asterisk
git-svn-id: svn://192.168.202.10@2873 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-15 03:01:55 +00:00
mattf
aaf022287a
Added Agent Screen Time Report campaign option, to display agent time statistics in the agent screen for the current day.
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git-svn-id: svn://192.168.202.10@2865 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-30 08:16:18 +00:00
mattf
3a8a873b6c
Added campaign option to allow agents to pause the Manual Dial Auto Next feature
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git-svn-id: svn://192.168.202.10@2860 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-24 20:03:40 +00:00
mattf
ff0ebcd509
Added Max Inbound Calls Outcome to allow for different behaviors when an agent reaches their maximum inbound calls for the day
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git-svn-id: svn://192.168.202.10@2859 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-24 17:07:47 +00:00
mattf
b0911d00bf
Added the ability to include duplicate custom text fields in a custom fields
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form in the agent screen.
git-svn-id: svn://192.168.202.10@2855 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-17 06:52:37 +00:00
mattf
5cbe720eee
Added scheduled_callbacks_email_alert campaign option
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git-svn-id: svn://192.168.202.10@2842 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-19 02:12:27 +00:00
mattf
599632f1db
Added webphone_layout option to phones and user groups
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git-svn-id: svn://192.168.202.10@2840 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-11 19:35:55 +00:00
mattf
26a977d040
DB changes for last code commit
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git-svn-id: svn://192.168.202.10@2836 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-07 02:13:05 +00:00
mattf
0f018315bc
DB update for server_performance, disk reads/writes
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git-svn-id: svn://192.168.202.10@2831 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-02 15:24:28 +00:00
mattf
d355b2f13a
Added extension append cidname options
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Added custom reports link variables
git-svn-id: svn://192.168.202.10@2825 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-30 13:14:52 +00:00
mattf
e49231efb6
Added in_filter_override option and cache searching option to DNCcom inbound filter script
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git-svn-id: svn://192.168.202.10@2823 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-26 22:01:32 +00:00
mattf
1e27a05022
Added DID System-wide filter option to System Settings
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Added DNC.COM inbound number filtering with DNCcom_inbound_filter.php
git-svn-id: svn://192.168.202.10@2821 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-25 17:29:30 +00:00
mattf
7c00875818
Added option for Auto-inactive of expired lists
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Fixed issue with using CALLID at beginning of recording filename
Added partial experimantal Asterisk 13 compatibility
git-svn-id: svn://192.168.202.10@2817 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-21 12:28:02 +00:00
mattf
c58b8ec413
Added screen_colors.php include file for uniform screen color code
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Added uniqueid logging to vicidial_xfer_log, as well as archiving of that table
git-svn-id: svn://192.168.202.10@2812 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-03 13:56:49 +00:00
mattf
09629beb63
Added filename_override option for Automated Reports, added more space for report_times
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More cleanup of reports and formatting
git-svn-id: svn://192.168.202.10@2809 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-25 21:11:38 +00:00
mattf
538b70493e
Added system setting to allow Lead Management admin utilities to handle
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active lists.
Changed Advanced Lead Management tool to allow you to select multiple lists.
Added HTML display option to several reports
git-svn-id: svn://192.168.202.10@2806 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-19 15:34:05 +00:00
mattf
b047a748dc
Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio
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Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection
git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-17 17:34:09 +00:00
mattf
388a291658
Fix for Cross-Cluster phones where phone_type has "trunk" in it
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Added user_call_log archiving when over 1000000 records
Added new options to Fronter/Closer report
git-svn-id: svn://192.168.202.10@2801 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-10 01:52:06 +00:00
mattf
50dd55dcd3
Added counter variable to HTTP Agent Push events
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Added caching of hourly log totals for AST_VDadapt.pl script
git-svn-id: svn://192.168.202.10@2797 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-26 13:30:36 +00:00
mattf
a6fc7886bf
Added logging and notification of 3-way call hung up in agent screen, Issue #1024
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git-svn-id: svn://192.168.202.10@2787 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-09 15:58:24 +00:00
mattf
daab6a9af9
Changed password fields to allow up to 100 character passwords. Also changed
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password recommendations to emphasize length over complexity.
git-svn-id: svn://192.168.202.10@2782 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-24 01:45:41 +00:00
mattf
77dd548873
Added hide_inactive_lists system settings option
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git-svn-id: svn://192.168.202.10@2779 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-13 13:21:20 +00:00
mattf
eabd28b7ef
Added Agent Events Push features
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git-svn-id: svn://192.168.202.10@2764 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-31 13:38:33 +00:00
mattf
70dc5676ac
beta code for rt blind monitoring logging
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git-svn-id: svn://192.168.202.10@2749 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-09 16:48:10 +00:00
mattf
a9d125ca56
Added three_way_record_stop and hangup_xfer_record_start campaign features
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git-svn-id: svn://192.168.202.10@2745 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-30 14:43:20 +00:00
mattf
bb26594eb8
Added campaign option for Callbacks Display Days which can limit the scheduled callbacks displayed to an agent by a number of days from now
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git-svn-id: svn://192.168.202.10@2744 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-29 12:57:35 +00:00
mattf
a299df9675
Added cid_channels_recent table to schema, to be used for Asterisk 13+ compatibility.
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git-svn-id: svn://192.168.202.10@2734 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-20 15:58:13 +00:00
mattf
235b68b124
Added ready_max_logout campaign/user setting and routing_prefix server setting
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git-svn-id: svn://192.168.202.10@2732 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-16 21:23:00 +00:00
mattf
ad2758f7ce
Added dl_minutes option for drop lists
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git-svn-id: svn://192.168.202.10@2728 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 18:05:45 +00:00
mattf
47703e1a1e
Added IP Lists feature, allowing creating of lists of IP Addresses that can
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be used as whitelists on a User Group basis for Agent, Admin and API
web resources.
git-svn-id: svn://192.168.202.10@2726 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 02:30:33 +00:00
mattf
1d97a3aec8
minor change to drop lists schema
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git-svn-id: svn://192.168.202.10@2716 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-28 03:01:11 +00:00
mattf
5eed8b273c
Added USER_CUSTOM_ options to campaign custom callerID setting to allow for
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custom caller IDs to be used per agent in MANUAL and INBOUND_MAN modes
git-svn-id: svn://192.168.202.10@2715 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 21:10:56 +00:00
mattf
c5a734ccf6
Added Drop Lists feature, allowing you to add new leads to a list built from
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DROP calls from inbound groups on a scheduled basis.
git-svn-id: svn://192.168.202.10@2714 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 19:56:06 +00:00
mattf
0715b34f25
Added pause code time limits warning feature
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git-svn-id: svn://192.168.202.10@2709 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-21 16:16:45 +00:00
mattf
6feb8bde5c
Added conf_qualify phones option for IAX
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git-svn-id: svn://192.168.202.10@2708 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-20 17:53:56 +00:00
mattf
7388e3d481
Added CHAT option to Inbound Queue No Dial campaign setting to prevent
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outbound auto-dialing if a chat is waiting for an agent
git-svn-id: svn://192.168.202.10@2702 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-14 18:32:14 +00:00
mattf
efef4d5a2f
Added campaign agent_xfer_validation option and ingroup populate_state_areacode option
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git-svn-id: svn://192.168.202.10@2698 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-09 20:54:47 +00:00
mattf
f397b629c9
Added admin Automated Reports section, allowing easier web configuration of scheduled reports being sent by Email or FTP.
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git-svn-id: svn://192.168.202.10@2695 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-05 04:34:52 +00:00
mattf
8a8494bcbb
Added validation that sounds web dir exists for audio store and non-agent API
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Enabled required custom list fields with INBOUND_ONLY option
git-svn-id: svn://192.168.202.10@2693 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-02 18:26:42 +00:00
mattf
7ac9d21d83
Added In-group areacode_filter feature, allowing you to drop calls after a set number of seconds in queue that either match or do not match a list of areacodes defined per in-group.
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git-svn-id: svn://192.168.202.10@2674 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-21 03:55:04 +00:00
mattf
fe6a6187b1
Added Agent API function switch_lead to switch the active call lead_id while
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the agent is on a live inbound phone call.
git-svn-id: svn://192.168.202.10@2673 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-20 19:18:08 +00:00
mattf
fb0292f439
Added campaign setting for Dead Call to Dispo Only, to allow the Dead Call Max Seconds setting to send the agent to the dispo screen
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git-svn-id: svn://192.168.202.10@2671 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-17 22:40:50 +00:00
mattf
e2e5bb0069
Added logging of API request URLs, with display in API Log report
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git-svn-id: svn://192.168.202.10@2664 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-09 22:52:28 +00:00
mattf
4e22158f7d
Added phone_number_log API function
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Added api_only_user User option
git-svn-id: svn://192.168.202.10@2662 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-07 18:44:38 +00:00
mattf
8946a89ddb
Added populate_lead_province in-group option
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git-svn-id: svn://192.168.202.10@2658 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-14 19:56:20 +00:00
mattf
64386356b6
Added conf_qualify servers option
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git-svn-id: svn://192.168.202.10@2655 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-27 03:27:36 +00:00
mattf
e8359fe1e2
Added agent chat screen colors for agent screen chats
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git-svn-id: svn://192.168.202.10@2651 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-22 14:56:11 +00:00