ViciDial/agc_2-X
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9199e08484b1a95fd35ab38040758dcb706d1b6d
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98 Commits
Author SHA1 Message Date
mattf 9199e08484 Added ability to change users' in-group settings from the in-group modification screen in bulk. 
Added Agent Average time stats option to the real-time screen. Must enable realtime_agent_time_stats option in campaign screen.
Added customer park time counter to the agent screen when customer is on park. Also, added logging of parked calls to park_log table
Added agents in Dispo count to real-time screen
Fixed backward compatibility issue with QM recording retrieval and live monitoring
Added new 855 toll free code to example dialplan(commented out)
Fixed missing variables in Start and Dispo call url functions

git-svn-id: svn://192.168.202.10@1539 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-10-25 01:17:14 +00:00
mattf cb2ab00b45 Added scroll to agent interface to go back to the top of the screen if selecting from a long list of statuses 
git-svn-id: svn://192.168.202.10@1537 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-10-14 10:49:06 +00:00
mattf db7a290ebc Added ability to use Custom List Fields in Web Forms, Scripts and Dispo Call URL entries used by the agent interface 
optimization of webform generation code in vicidial.php
cleanup of asterisk default conf files
several other small fixes

git-svn-id: svn://192.168.202.10@1525 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-09-28 04:02:00 +00:00
mattf 18bd1e2b44 Allow the changing of the queue priority of an inbound call while the call is in queue 
Changed the example iax.conf and sip.conf to default to context=trunkinbound to prevent unauthenticated calls on insecure phone accounts

git-svn-id: svn://192.168.202.10@1509 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-30 19:33:02 +00:00
mattf 3c6bb1ac3e Added webphone options for System Key and Dialpad, may not be compatible with all webphones 
Added optional dialplan entries to block 555 number calls

git-svn-id: svn://192.168.202.10@1508 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-27 21:08:04 +00:00
mattf 521a84606a Added Transfer Presets to Campaigns allowing many dial presets for agent interface transfer-conf frame, new Campaigns sub-menu for Presets created, also reporting added on presets calling stats 
Added ability on a per-campaign basis to hide the Number-to-Dial field in the transfer-conf frame

git-svn-id: svn://192.168.202.10@1501 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-08-15 04:21:24 +00:00
mattf d37aff908f Fixed answering machine message issues(requires extensions.conf change) 
Fixed inbound next-call-route issue

git-svn-id: svn://192.168.202.10@1387 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-27 13:10:22 +00:00
mattf 6539f0fc35 small fix for real-time screen inbound=only 
git-svn-id: svn://192.168.202.10@1383 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-24 14:03:23 +00:00
mattf 26cc852283 Changed to use voicemail.conf instead of voicemail-vicidial.conf because of Asterisk change voicemail password problem. Now update database settings from voicemail.conf file if changed 
git-svn-id: svn://192.168.202.10@1349 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-02-26 01:47:38 +00:00
mattf 134f498429 bug fix 291 
change default PRI dial order to 'r' from 'g' for round robin
Added development code to DID AGI script

git-svn-id: svn://192.168.202.10@1311 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-19 14:39:10 +00:00
mattf 9edbb26b6f DID related fixes 
added presets to webforms and script as allowed variables

git-svn-id: svn://192.168.202.10@1307 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-16 14:32:00 +00:00
mattf 89a63aff07 Added several VID options including VIDPROMPT options to the ALL_inbound AGI script for in-group call handling to allow callers to enter an ID number that would populate in the Vendor ID(vendor_lead_code) field and optionally search by it. 
git-svn-id: svn://192.168.202.10@1287 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-23 16:10:48 +00:00
mattf 1e7f6ee086 auto-pause on re-queue agent action, no pause code on Dial Next Number in INBOUND_MAN 
some color changes for field backgrounds in campaign screen
features.conf changes

git-svn-id: svn://192.168.202.10@1284 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-19 12:23:17 +00:00
mattf 8b192b433f Added Consultative checkbox to a newly redesigned transfer-conf panel in vicidial.php 
Added Delete Voicemail After Email option to voicemail accounts

git-svn-id: svn://192.168.202.10@1272 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-06 05:53:23 +00:00
mattf a997b99d0c Added Outbound Summary Interval Report 
Added optional include into the Reports page if 'custom_report_links.html' file is present

git-svn-id: svn://192.168.202.10@1267 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-29 11:07:15 +00:00
mattf cfe2c3ad44 Changed iax secret for servers to be defined in web interface. 
***see UPGRADE doc for important changes you need to make***
Fixed AGENTDIRECT no-agent-no-queue bug

git-svn-id: svn://192.168.202.10@1266 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-25 14:24:22 +00:00
mattf 945dea6834 fixes for queue_log validation 
git-svn-id: svn://192.168.202.10@1256 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-10 11:56:30 +00:00
mattf 11a219264f Added second web form option for in-groups and campaigns 
Changed answering machine message to a prompt field and added TTS option
Added waitforsilence options to campaign screen

git-svn-id: svn://192.168.202.10@1228 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-17 00:50:45 +00:00
mattf 3e7bb74169 Added web-configurable meetme and musiconhold 
several bug fixes

git-svn-id: svn://192.168.202.10@1213 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-04 10:49:03 +00:00
mattf 821c28adc8 added loopback-no-log context for special dialing circumstances 
git-svn-id: svn://192.168.202.10@1208 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-21 16:58:47 +00:00
mattf df00be46d2 Fixed central voicemail conf generation issue 
changed voicemail to use phone password as the voicemail password instead of just the voicemail_id

git-svn-id: svn://192.168.202.10@1207 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-08-21 16:49:58 +00:00
mattf 6c903bc65d Added RANK and OWNER as fields in vicidial_list, and as sort by options in campaign screen 
Added no-hopper dialing option for MANUAL and INBOUND_MAN campaigns
Added owner dialing for agents to have their own leads, or shared group/territory leads, within a single list and campaign
Added list reset times option to automatically reset lists at pre-set times during the day
Fixed leave-3way-call issue if customer is parked

git-svn-id: svn://192.168.202.10@1189 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-23 19:06:58 +00:00
mattf 5b6c6fcdf4 in branch 2.0.5 removed default 91NXXNXXXXXX dialplan entries 
in trunk, several bug fixes: inbound stream file, extended alt dial 
added dialed_number and dialed_label to script variables

git-svn-id: svn://192.168.202.10@1186 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-07-20 05:02:02 +00:00
mattf 90ba37cf35 Added option for custom dialplan entries in call menus 
Restricted user listings to user_level <=
Added phone ringing timeout in phones table

git-svn-id: svn://192.168.202.10@1153 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-17 12:55:24 +00:00
mattf 02c465d40b Moved vicidial recording extens to auto-generated, added phone dialout context, fixed callerid and voicemail dial extensions for phones, added recording limit for servers 
git-svn-id: svn://192.168.202.10@1129 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-29 11:05:52 +00:00
mattf 2939a69550 Added Active Voicemail Server and Auto Dial Limit to System Settings 
Fixed agent manual dial logging bug
Backported agent interface manual-dial blocking of agent monitoring

git-svn-id: svn://192.168.202.10@1121 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-19 15:12:24 +00:00
mattf 58cb9f4d93 added more custom Vtiger actions and a Vtiger database optimization script 
added email, user_code and terriroty to the vicidial_users table as optional fields

git-svn-id: svn://192.168.202.10@1097 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-22 10:36:18 +00:00
mattf 8176a92cdc added Cepstral name playing for outbound survey campaigns 
git-svn-id: svn://192.168.202.10@1095 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-11 02:52:21 +00:00
mattf 3cf82d9aa6 fix voicemail configuration issues 
git-svn-id: svn://192.168.202.10@1094 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-09 16:55:36 +00:00
mattf 11402503c8 Fixed auto-generated conf file bug for globals varaibles 
Added welcome to VICIDIAL sound and set it to first testing extension
trunk - more Vtiger enhancements, fax and email log entries

git-svn-id: svn://192.168.202.10@1086 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-27 18:26:18 +00:00
mattf 5cddcb06eb removal of very old 3.0 branch 
docs update
added method of monitoring without hanging up between monitoring separate agents

git-svn-id: svn://192.168.202.10@1073 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-15 13:56:16 +00:00
mattf c3aeac7f81 Fixed bug in vdc_db_query.php for auto-dial outbound calls 
Added screenlog log rolling in roll logfile script

git-svn-id: svn://192.168.202.10@1071 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-11 20:08:23 +00:00
mattf a3c727e157 moved #include in extensions.conf files to after the globals context 
git-svn-id: svn://192.168.202.10@1061 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-15 23:59:14 +00:00
mattf 7c91a9c97f Added default DID option to DID routing process 
made trunkinbound inbound context consistent throughout

git-svn-id: svn://192.168.202.10@1058 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-14 09:50:43 +00:00
mattf b2d79cddab Changed numerous files to give VICIDIAL the ability to quickly update conf files(And reload Asterisk) depending on settings in the VICIDIAL admin interface. For more information please look at the ASTERISK_CONF-GEN.txt file. 
git-svn-id: svn://192.168.202.10@1051 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-12 00:33:44 +00:00
mikec af200a6cc0 added extension 7851XXXXX which will do wait for silence before playing back a recording made using the recording extension. 
git-svn-id: svn://192.168.202.10@1042 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-30 18:31:41 +00:00
mattf 03a5a4e49a Added AGENTDIRECT feature, allows calls to go to logged-in VICIDIAL agents in their own queue without having to create a separate in-group for each agent. You can transfer calls to this using DIDs or VICIDIAL agents using transfer/conf with the destination user ID in the number-to-dial field and the AGENTDIRECT set as the transfer group. 
git-svn-id: svn://192.168.202.10@1032 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-15 12:19:42 +00:00
mattf 660fd6020c Added options for call logging in vtiger_search.php 
git-svn-id: svn://192.168.202.10@1031 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-12 09:01:32 +00:00
mattf a80a2734f6 fixes for database deadlocks added to vicidial agent interface scripts 
added mysql logging to AGI VDAD scripts

git-svn-id: svn://192.168.202.10@996 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-05 09:53:23 +00:00
mattf 50786bbf36 added option for 3way calling dial prefix to campaigns 
added full mysql error logging to vicidial agent web interface

git-svn-id: svn://192.168.202.10@995 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-04 08:27:55 +00:00
mattf c1790936d6 added hangup h exten to inbound context of sample extensions.conf files 
git-svn-id: svn://192.168.202.10@993 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-02 20:27:15 +00:00
mattf bfb1d71ae0 Added agi-AGENT_dial_in.agi script to allow for agent dial-in to vicidial sessions. 
bug fixes in CLOSER report and agent PHP scripts

git-svn-id: svn://192.168.202.10@987 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-23 08:31:31 +00:00
mattf 52cc41ffe2 documentation updates 
meetme.conf same number of conferences as in database
timeonVDADall script bug fix for remote agents

git-svn-id: svn://192.168.202.10@961 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-11 08:26:17 +00:00
mattf 5ba01f7292 added ability to specify the callerid of an outbound conference call within vicidial.php 
reworked VICIDIAL fronter/closer transfers to be more reliable on high-load systems

git-svn-id: svn://192.168.202.10@959 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-10 19:30:48 +00:00
mattf b61ea16361 added many new inbound groups options including place-in-line and estimated hold time 
added DID call routing features from web interface
docs updates and example conf files updates

git-svn-id: svn://192.168.202.10@957 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-07 09:34:41 +00:00
frankw 3d825236d4 Sample config for 4 PRI Card with E1 lines in Europe 
git-svn-id: svn://192.168.202.10@953 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-18 09:17:37 +00:00
mattf 0115f559b0 rewrote leave-3way call functionality in vicidial.php for external calls 
added more conferences and made some changes to the default extensions.conf files

git-svn-id: svn://192.168.202.10@951 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-15 22:01:26 +00:00
mattf cc6a344cb6 Added optional dialplan entries to sample extensions.conf to play a not-in-service message for invalid phone numbers that cannot be dialing in North America 
git-svn-id: svn://192.168.202.10@949 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-10 06:17:48 +00:00
mattf 49bc6e6f14 changed recording extension in vicidial.php 
IMPORTANT! add 58600XXX to your dialplan, see extensions.conf.sample for info
added new QC-related fields to admin.php
added new QC_gather_records.pl script
made several changes to the QC_process doc
fixed ALL_inbound AGI voicemail bug

git-svn-id: svn://192.168.202.10@926 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-22 22:54:17 +00:00
mattf 1e058d930e documentation and example file updates 
git-svn-id: svn://192.168.202.10@923 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-15 03:56:54 +00:00