mattf
9b58e22353
Added input filtering in admin and report scripts
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git-svn-id: svn://192.168.202.10@3817 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-03-22 13:45:01 +00:00
mattf
7f79939e85
Fix for delete_dnc_phone API admin.php
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git-svn-id: svn://192.168.202.10@3815 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-03-11 17:31:52 +00:00
mattf
502af69a80
Added holiday_method option
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git-svn-id: svn://192.168.202.10@3810 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-02-27 17:23:36 +00:00
mattf
b863dc438a
Fix for READ_ONLY settings container type in admin.php
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git-svn-id: svn://192.168.202.10@3809 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-02-27 02:30:40 +00:00
mattf
69b9904b2b
Added the AUTONEXT hopper_hold_inserts campaign option
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Updates for inbound email parser perl script
git-svn-id: svn://192.168.202.10@3808 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-02-25 19:45:59 +00:00
mattf
22d6975960
Added INBOUND_DID In-Group populate option
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git-svn-id: svn://192.168.202.10@3807 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-02-23 14:06:33 +00:00
mattf
1d01790b72
Small changes for state_descriptions Banner
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git-svn-id: svn://192.168.202.10@3806 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-02-21 08:35:28 +00:00
mattf
caad79b868
Added Per-User Per-In-Group daily call limits.
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git-svn-id: svn://192.168.202.10@3805 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-02-21 02:49:58 +00:00
mattf
832ee75112
Added STATE_DESCRIPTIONS container type and state_descriptions campaign and in-group settings, change year to 2024
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git-svn-id: svn://192.168.202.10@3804 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-02-15 03:28:42 +00:00
mattf
2adc4ce066
Added a Multi-call option to the agent 3-way press-1 calls feature.
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git-svn-id: svn://192.168.202.10@3792 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-12-29 03:34:37 +00:00
mattf
58109ead8d
Added Agent LAGGED Summary Report
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git-svn-id: svn://192.168.202.10@3788 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-12-04 14:03:45 +00:00
mattf
0af685b77b
Added refresh_panel Agent API function
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git-svn-id: svn://192.168.202.10@3785 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-29 20:55:55 +00:00
mattf
0fe0e1f828
Added daily_phone_number_call_limit campaign setting
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git-svn-id: svn://192.168.202.10@3780 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-29 15:57:14 +00:00
mattf
a9b4927018
Added HCI screen for Hopper Hold Inserts
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git-svn-id: svn://192.168.202.10@3779 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-28 14:02:47 +00:00
mattf
a0827a1b10
Added several small options.php settings for agent and admin screens
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Added highest_lead_id collection and display in system settings
Added code for hopper_hold_inserts system and campaign settings
Fixed dead call max issue within manual alt dialing in agent screen
git-svn-id: svn://192.168.202.10@3776 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-17 13:28:42 +00:00
mattf
0c801e164d
git-svn-id: svn://192.168.202.10@3773 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-10 02:59:03 +00:00
mattf
e5d2600114
Added 2FA for agent screen logins
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Added several campaign fields to update_settings related to manual dial calls in the agent screen
git-svn-id: svn://192.168.202.10@3770 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-09 14:25:07 +00:00
mattf
13921922e3
Retiring the terms master/slave on admin screens
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git-svn-id: svn://192.168.202.10@3764 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-10-11 19:41:12 +00:00
mattf
791bcc138a
Added agent_search_ingroup_list campaign and agent_search_list ingroup options
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git-svn-id: svn://192.168.202.10@3762 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-09-28 01:09:54 +00:00
mattf
d1e14799a3
Added camp_lead_order_random options.php setting
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git-svn-id: svn://192.168.202.10@3761 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-09-26 13:01:59 +00:00
mattf
ee695e66b7
Added Real-Time Report monitoring display information
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Changed Auto-Dial FILL process to allow up to 1000 cps
Various VERM code Fixes
git-svn-id: svn://192.168.202.10@3755 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-09-06 21:30:23 +00:00
mattf
2495f330f1
Added In-Group Third agent alert trigger settings
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git-svn-id: svn://192.168.202.10@3750 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-08-11 02:49:22 +00:00
mattf
9e806c71b7
Added force_per_call_notes campaign setting
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git-svn-id: svn://192.168.202.10@3748 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-08-10 21:26:22 +00:00
mattf
21b16f8a93
Added manual_vm_status_updates campaign option
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git-svn-id: svn://192.168.202.10@3745 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-07-27 01:42:03 +00:00
mattf
062205fa3a
Added missing API functions to the permissions list in admin.php
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git-svn-id: svn://192.168.202.10@3741 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-21 05:17:39 +00:00
mattf
df5a7bdef8
Added dead_stop_recording campaign option
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Fix for dead call logging, added experimental dead call reversal option
Added IQNANQ status to second alert NQ
git-svn-id: svn://192.168.202.10@3740 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-17 21:07:21 +00:00
mattf
ad9eeda649
Added VIDPROMPTSPECIAL... Call Menu In-Group routing feature, Added CM_VIDPROMPT_SPECIAL Container Type
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Added additional in-group second-alert settings
git-svn-id: svn://192.168.202.10@3737 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-14 21:34:22 +00:00
mattf
3f4df6cfb6
Added Second Agent Alert Trigger In-Group settings, allowing for a second audio alert to be played to the agent on repeat calls.
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git-svn-id: svn://192.168.202.10@3735 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-07 14:20:45 +00:00
mattf
3f92901023
Added option to send any URL as POST if "POST" is at the end of the $function var in AST_send_URL.pl script
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Added cm_sc_send_url_status.agi script
git-svn-id: svn://192.168.202.10@3732 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-01 01:46:07 +00:00
mattf
de444dc733
Added User Inbound Calls Credits feature
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Added User Inbound Calls Today admin utilities page
git-svn-id: svn://192.168.202.10@3730 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-23 15:08:36 +00:00
mattf
7f54056c95
Added modify_dial_prefix user setting
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git-svn-id: svn://192.168.202.10@3727 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-22 13:22:03 +00:00
mattf
3b3d2c56fe
Added in-group and campaign custom fields 1-5, for script/webform/dispo-call-url use, chat fixes, qc fixes
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git-svn-id: svn://192.168.202.10@3725 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-19 00:20:45 +00:00
mattf
995148cde2
Added Latency Gaps logging
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Added Demographic Quotas campaign features
Added more logging for campaign test calls
git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-16 22:05:41 +00:00
mattf
16e4009402
Fix for QC issue #1352
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git-svn-id: svn://192.168.202.10@3716 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 21:41:10 +00:00
mattf
c962a03d2b
Added agent screen latency logging, viewable in the Real-Time Report and
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the new Agent Latency Report.
git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 15:01:04 +00:00
mattf
52f5464c39
Added send_notification Agent-API function
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git-svn-id: svn://192.168.202.10@3704 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-13 15:57:41 +00:00
mattf
d189fd08fb
Added VERM report links to main admin Reports page
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Fix for input variable filter issue
Added include_sales_in_TPD_report option in Team Performance Detail report
git-svn-id: svn://192.168.202.10@3703 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-07 22:42:50 +00:00
mattf
8a599cbab9
Fix for webphone_settings issue #1451
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git-svn-id: svn://192.168.202.10@3701 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-13 02:18:37 +00:00
mattf
3644c8f33a
Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status.
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Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.
git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-12 15:42:36 +00:00
mattf
6aa79c7a99
Added setTimeoutAudioLoop agent_screen_timer option, Issue #1448
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git-svn-id: svn://192.168.202.10@3694 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-07 18:05:28 +00:00
mattf
3b30d86a14
Added 20Hz_tone browser sound, Issue #1448
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git-svn-id: svn://192.168.202.10@3693 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-06 18:45:24 +00:00
mattf
e65fcdd7a8
Updates for VERM in the admin web screens
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git-svn-id: svn://192.168.202.10@3689 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-27 16:55:00 +00:00
mattf
f9982005cf
Added the ability to have multiple "No Agent Call URL" entries for a single Campaign/In-Group/List
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git-svn-id: svn://192.168.202.10@3680 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-04 21:27:58 +00:00
mattf
148f5acf33
Added reset_password option to update_user Non-Agent API function
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Added new reset_agent_pass_email.php script
git-svn-id: svn://192.168.202.10@3675 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-23 05:07:40 +00:00
mattf
53fa4f4864
Added "Agent Call Hangup Route" campaign settings, allowing you to send calls that an agent is finished with to a Call Menu, In-Group or a pre-recorded message before hanging up the call.
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NOTE: After upgrading your system, be sure to set each dialer to "Rebuild conf files" = 'Y' for this feature to work properly.
Changed year in admin screens to 2023.
git-svn-id: svn://192.168.202.10@3672 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-18 21:25:08 +00:00
mattf
47672b4d3c
Added postal code cities display
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git-svn-id: svn://192.168.202.10@3665 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-12-31 03:36:52 +00:00
mattf
d95ef3d48d
Added $HTMLcolors validation for color form entry fields in admin.php for In-Groups, Scripts and Screen Colors
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git-svn-id: svn://192.168.202.10@3662 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-12-14 20:03:44 +00:00
mattf
62771313ae
Added webphone_settings option to phones, pointed to a settings container
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git-svn-id: svn://192.168.202.10@3650 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-10-21 16:42:59 +00:00
mattf
f2daa70862
Added login_kickall system setting
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git-svn-id: svn://192.168.202.10@3649 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-10-21 13:42:16 +00:00
mattf
97894bd4ab
Fix for Copy Carrier issue #1384 in admin.php
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git-svn-id: svn://192.168.202.10@3648 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-10-17 12:26:31 +00:00