mattf
b047a748dc
Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio
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Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection
git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-17 17:34:09 +00:00
mattf
97ce284c31
Small bug fixes to vicidial web
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git-svn-id: svn://192.168.202.10@2799 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-02 21:06:40 +00:00
mattf
50dd55dcd3
Added counter variable to HTTP Agent Push events
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Added caching of hourly log totals for AST_VDadapt.pl script
git-svn-id: svn://192.168.202.10@2797 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-26 13:30:36 +00:00
mattf
daab6a9af9
Changed password fields to allow up to 100 character passwords. Also changed
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password recommendations to emphasize length over complexity.
git-svn-id: svn://192.168.202.10@2782 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-24 01:45:41 +00:00
mattf
77dd548873
Added hide_inactive_lists system settings option
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git-svn-id: svn://192.168.202.10@2779 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-13 13:21:20 +00:00
mattf
cee52889a0
Added basic one-way Cross-Cluster-Communication feature
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Added ccc_lead_info API function
If phone entry fullname and cidnumber are empty, don't populate a callerid conf line in ADMIN_keepalive_ALL.pl script
git-svn-id: svn://192.168.202.10@2776 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-09 20:13:55 +00:00
mattf
ee77124d20
Added note to IP Lists on dispo call url functions
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git-svn-id: svn://192.168.202.10@2765 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-31 16:23:37 +00:00
mattf
eabd28b7ef
Added Agent Events Push features
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git-svn-id: svn://192.168.202.10@2764 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-31 13:38:33 +00:00
mattf
0f776c083c
Added logging of Real-Time report monitoring, and report in Admin Utilities
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git-svn-id: svn://192.168.202.10@2756 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-16 10:46:39 +00:00
mattf
b8cabf067f
Patched sec_convert to fix rounding time bug, issue #1011
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Added start_call_url function to manual-dial calls
git-svn-id: svn://192.168.202.10@2746 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-04 22:20:13 +00:00
mattf
a9d125ca56
Added three_way_record_stop and hangup_xfer_record_start campaign features
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git-svn-id: svn://192.168.202.10@2745 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-30 14:43:20 +00:00
mattf
bb26594eb8
Added campaign option for Callbacks Display Days which can limit the scheduled callbacks displayed to an agent by a number of days from now
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git-svn-id: svn://192.168.202.10@2744 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-29 12:57:35 +00:00
mattf
615208bec4
Added Inbound and Advanced Forecasting Reports
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git-svn-id: svn://192.168.202.10@2743 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-29 01:14:30 +00:00
mattf
b7f75fa0d3
Fixed issue with entries in this server lists in admin.php
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git-svn-id: svn://192.168.202.10@2738 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-25 17:55:56 +00:00
mattf
570a8dddc3
small fixes
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git-svn-id: svn://192.168.202.10@2733 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-18 17:01:57 +00:00
mattf
235b68b124
Added ready_max_logout campaign/user setting and routing_prefix server setting
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git-svn-id: svn://192.168.202.10@2732 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-16 21:23:00 +00:00
mattf
ad2758f7ce
Added dl_minutes option for drop lists
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git-svn-id: svn://192.168.202.10@2728 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 18:05:45 +00:00
mattf
5ad96ddea2
Small fix to last commit, help.php
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git-svn-id: svn://192.168.202.10@2727 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 02:42:02 +00:00
mattf
47703e1a1e
Added IP Lists feature, allowing creating of lists of IP Addresses that can
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be used as whitelists on a User Group basis for Agent, Admin and API
web resources.
git-svn-id: svn://192.168.202.10@2726 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 02:30:33 +00:00
mattf
5ebad5b39c
Added Agents count on server page
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git-svn-id: svn://192.168.202.10@2725 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-07 11:54:13 +00:00
mattf
5eed8b273c
Added USER_CUSTOM_ options to campaign custom callerID setting to allow for
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custom caller IDs to be used per agent in MANUAL and INBOUND_MAN modes
git-svn-id: svn://192.168.202.10@2715 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 21:10:56 +00:00
mattf
c5a734ccf6
Added Drop Lists feature, allowing you to add new leads to a list built from
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DROP calls from inbound groups on a scheduled basis.
git-svn-id: svn://192.168.202.10@2714 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 19:56:06 +00:00
mattf
e854893198
Added ability to use a special filter phone group entry "BLANK" for a blank CIDnumber
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git-svn-id: svn://192.168.202.10@2711 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-22 21:31:33 +00:00
mattf
0715b34f25
Added pause code time limits warning feature
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git-svn-id: svn://192.168.202.10@2709 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-21 16:16:45 +00:00
mattf
6feb8bde5c
Added conf_qualify phones option for IAX
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git-svn-id: svn://192.168.202.10@2708 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-20 17:53:56 +00:00
mattf
7388e3d481
Added CHAT option to Inbound Queue No Dial campaign setting to prevent
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outbound auto-dialing if a chat is waiting for an agent
git-svn-id: svn://192.168.202.10@2702 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-14 18:32:14 +00:00
mattf
efef4d5a2f
Added campaign agent_xfer_validation option and ingroup populate_state_areacode option
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git-svn-id: svn://192.168.202.10@2698 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-09 20:54:47 +00:00
mattf
f397b629c9
Added admin Automated Reports section, allowing easier web configuration of scheduled reports being sent by Email or FTP.
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git-svn-id: svn://192.168.202.10@2695 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-05 04:34:52 +00:00
mattf
28185fa529
Expanded required custom fields types
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git-svn-id: svn://192.168.202.10@2694 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-03 17:10:04 +00:00
mattf
8a8494bcbb
Added validation that sounds web dir exists for audio store and non-agent API
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Enabled required custom list fields with INBOUND_ONLY option
git-svn-id: svn://192.168.202.10@2693 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-02 18:26:42 +00:00
mattf
55e24889ed
Changed Custom Fields of SCRIPT type to allow URLs and urlencoded variables
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when using --U-- and --V-- to declare variables, issue #979
git-svn-id: svn://192.168.202.10@2692 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-01 04:53:34 +00:00
mattf
2ca2c220a3
Added warning for On Hold Message if too long, adjusted chooser placements in admin.php
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Added QXZ translation to admin web user functions text in non_agent_api.php, Issue #996
git-svn-id: svn://192.168.202.10@2682 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-23 15:13:51 +00:00
mattf
412622afd3
Added new DNC options to Manual Dial Filter campaign feature that are not
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tied to the campaign DNC settings.
Added counts to add/delete DNC numbers admin screen.
git-svn-id: svn://192.168.202.10@2680 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-21 21:03:26 +00:00
mattf
7ac9d21d83
Added In-group areacode_filter feature, allowing you to drop calls after a set number of seconds in queue that either match or do not match a list of areacodes defined per in-group.
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git-svn-id: svn://192.168.202.10@2674 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-21 03:55:04 +00:00
mattf
fb0292f439
Added campaign setting for Dead Call to Dispo Only, to allow the Dead Call Max Seconds setting to send the agent to the dispo screen
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git-svn-id: svn://192.168.202.10@2671 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-17 22:40:50 +00:00
mattf
4e22158f7d
Added phone_number_log API function
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Added api_only_user User option
git-svn-id: svn://192.168.202.10@2662 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-07 18:44:38 +00:00
mattf
6c1c76f82c
Added OW options to populate_lead_province in-group option to overwrite province field every time a call goes into the in-group.
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git-svn-id: svn://192.168.202.10@2659 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-18 11:04:56 +00:00
mattf
8946a89ddb
Added populate_lead_province in-group option
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git-svn-id: svn://192.168.202.10@2658 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-14 19:56:20 +00:00
mattf
4ebe87b629
Added cm_phonesearch.agi script for phone number searching and redirection from a Call Menu
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git-svn-id: svn://192.168.202.10@2657 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-13 21:53:15 +00:00
mattf
4e7c2d6b24
Fixed issue #985 , inbound dispo call url
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git-svn-id: svn://192.168.202.10@2656 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-31 18:39:34 +00:00
mattf
64386356b6
Added conf_qualify servers option
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git-svn-id: svn://192.168.202.10@2655 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-27 03:27:36 +00:00
mattf
e8359fe1e2
Added agent chat screen colors for agent screen chats
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git-svn-id: svn://192.168.202.10@2651 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-22 14:56:11 +00:00
mattf
f8b46b5ee1
Added Agent DID Report
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Fixed issue #982
git-svn-id: svn://192.168.202.10@2644 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-08 01:39:55 +00:00
mattf
5404275aeb
Languages updates
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git-svn-id: svn://192.168.202.10@2635 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-28 03:36:21 +00:00
mattf
08f3a4375d
fixes for alternate language issues
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git-svn-id: svn://192.168.202.10@2634 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-28 02:56:54 +00:00
mattf
957887e220
Fixed spelling in help.php
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updated documentation
git-svn-id: svn://192.168.202.10@2630 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-26 23:18:39 +00:00
mattf
f56b74bbb1
small admin fixes
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git-svn-id: svn://192.168.202.10@2629 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-26 15:21:24 +00:00
mattf
0d145ab94e
removal of quotes from display text
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added vdad debug report
git-svn-id: svn://192.168.202.10@2627 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-24 15:04:39 +00:00
mattf
cfa21bfc5e
Changed script_id to 20 characters max, other small script changes
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git-svn-id: svn://192.168.202.10@2617 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-13 16:01:30 +00:00
mattf
87d47a9839
small fixes in web admin
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git-svn-id: svn://192.168.202.10@2614 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-10 19:50:08 +00:00