Commit Graph
166 Commits
Author SHA1 Message Date
mattf b047a748dc Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio
Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection

git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-17 17:34:09 +00:00
mattf 97ce284c31 Small bug fixes to vicidial web
git-svn-id: svn://192.168.202.10@2799 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-02 21:06:40 +00:00
mattf 50dd55dcd3 Added counter variable to HTTP Agent Push events
Added caching of hourly log totals for AST_VDadapt.pl script

git-svn-id: svn://192.168.202.10@2797 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-26 13:30:36 +00:00
mattf daab6a9af9 Changed password fields to allow up to 100 character passwords. Also changed
password recommendations to emphasize length over complexity.

git-svn-id: svn://192.168.202.10@2782 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-24 01:45:41 +00:00
mattf 77dd548873 Added hide_inactive_lists system settings option
git-svn-id: svn://192.168.202.10@2779 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-13 13:21:20 +00:00
mattf cee52889a0 Added basic one-way Cross-Cluster-Communication feature
Added ccc_lead_info API function
If phone entry fullname and cidnumber are empty, don't populate a callerid conf line in ADMIN_keepalive_ALL.pl script

git-svn-id: svn://192.168.202.10@2776 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-09 20:13:55 +00:00
mattf ee77124d20 Added note to IP Lists on dispo call url functions
git-svn-id: svn://192.168.202.10@2765 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-31 16:23:37 +00:00
mattf eabd28b7ef Added Agent Events Push features
git-svn-id: svn://192.168.202.10@2764 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-31 13:38:33 +00:00
mattf 0f776c083c Added logging of Real-Time report monitoring, and report in Admin Utilities
git-svn-id: svn://192.168.202.10@2756 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-16 10:46:39 +00:00
mattf b8cabf067f Patched sec_convert to fix rounding time bug, issue #1011
Added start_call_url function to manual-dial calls

git-svn-id: svn://192.168.202.10@2746 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-04 22:20:13 +00:00
mattf a9d125ca56 Added three_way_record_stop and hangup_xfer_record_start campaign features
git-svn-id: svn://192.168.202.10@2745 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-30 14:43:20 +00:00
mattf bb26594eb8 Added campaign option for Callbacks Display Days which can limit the scheduled callbacks displayed to an agent by a number of days from now
git-svn-id: svn://192.168.202.10@2744 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-29 12:57:35 +00:00
mattf 615208bec4 Added Inbound and Advanced Forecasting Reports
git-svn-id: svn://192.168.202.10@2743 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-29 01:14:30 +00:00
mattf b7f75fa0d3 Fixed issue with entries in this server lists in admin.php
git-svn-id: svn://192.168.202.10@2738 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-25 17:55:56 +00:00
mattf 570a8dddc3 small fixes
git-svn-id: svn://192.168.202.10@2733 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-18 17:01:57 +00:00
mattf 235b68b124 Added ready_max_logout campaign/user setting and routing_prefix server setting
git-svn-id: svn://192.168.202.10@2732 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-16 21:23:00 +00:00
mattf ad2758f7ce Added dl_minutes option for drop lists
git-svn-id: svn://192.168.202.10@2728 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 18:05:45 +00:00
mattf 5ad96ddea2 Small fix to last commit, help.php
git-svn-id: svn://192.168.202.10@2727 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 02:42:02 +00:00
mattf 47703e1a1e Added IP Lists feature, allowing creating of lists of IP Addresses that can
be used as whitelists on a User Group basis for Agent, Admin and API
 web resources.

git-svn-id: svn://192.168.202.10@2726 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-10 02:30:33 +00:00
mattf 5ebad5b39c Added Agents count on server page
git-svn-id: svn://192.168.202.10@2725 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-04-07 11:54:13 +00:00
mattf 5eed8b273c Added USER_CUSTOM_ options to campaign custom callerID setting to allow for
custom caller IDs to be used per agent in MANUAL and INBOUND_MAN modes

git-svn-id: svn://192.168.202.10@2715 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 21:10:56 +00:00
mattf c5a734ccf6 Added Drop Lists feature, allowing you to add new leads to a list built from
DROP calls from inbound groups on a scheduled basis.

git-svn-id: svn://192.168.202.10@2714 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 19:56:06 +00:00
mattf e854893198 Added ability to use a special filter phone group entry "BLANK" for a blank CIDnumber
git-svn-id: svn://192.168.202.10@2711 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-22 21:31:33 +00:00
mattf 0715b34f25 Added pause code time limits warning feature
git-svn-id: svn://192.168.202.10@2709 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-21 16:16:45 +00:00
mattf 6feb8bde5c Added conf_qualify phones option for IAX
git-svn-id: svn://192.168.202.10@2708 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-20 17:53:56 +00:00
mattf 7388e3d481 Added CHAT option to Inbound Queue No Dial campaign setting to prevent
outbound auto-dialing if a chat is waiting for an agent

git-svn-id: svn://192.168.202.10@2702 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-14 18:32:14 +00:00
mattf efef4d5a2f Added campaign agent_xfer_validation option and ingroup populate_state_areacode option
git-svn-id: svn://192.168.202.10@2698 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-09 20:54:47 +00:00
mattf f397b629c9 Added admin Automated Reports section, allowing easier web configuration of scheduled reports being sent by Email or FTP.
git-svn-id: svn://192.168.202.10@2695 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-05 04:34:52 +00:00
mattf 28185fa529 Expanded required custom fields types
git-svn-id: svn://192.168.202.10@2694 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-03 17:10:04 +00:00
mattf 8a8494bcbb Added validation that sounds web dir exists for audio store and non-agent API
Enabled required custom list fields with INBOUND_ONLY option

git-svn-id: svn://192.168.202.10@2693 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-02 18:26:42 +00:00
mattf 55e24889ed Changed Custom Fields of SCRIPT type to allow URLs and urlencoded variables
when using --U-- and --V-- to declare variables, issue #979

git-svn-id: svn://192.168.202.10@2692 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-01 04:53:34 +00:00
mattf 2ca2c220a3 Added warning for On Hold Message if too long, adjusted chooser placements in admin.php
Added QXZ translation to admin web user functions text in non_agent_api.php, Issue #996

git-svn-id: svn://192.168.202.10@2682 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-23 15:13:51 +00:00
mattf 412622afd3 Added new DNC options to Manual Dial Filter campaign feature that are not
tied to the campaign DNC settings.
Added counts to add/delete DNC numbers admin screen.

git-svn-id: svn://192.168.202.10@2680 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-21 21:03:26 +00:00
mattf 7ac9d21d83 Added In-group areacode_filter feature, allowing you to drop calls after a set number of seconds in queue that either match or do not match a list of areacodes defined per in-group.
git-svn-id: svn://192.168.202.10@2674 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-21 03:55:04 +00:00
mattf fb0292f439 Added campaign setting for Dead Call to Dispo Only, to allow the Dead Call Max Seconds setting to send the agent to the dispo screen
git-svn-id: svn://192.168.202.10@2671 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-17 22:40:50 +00:00
mattf 4e22158f7d Added phone_number_log API function
Added api_only_user User option

git-svn-id: svn://192.168.202.10@2662 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-02-07 18:44:38 +00:00
mattf 6c1c76f82c Added OW options to populate_lead_province in-group option to overwrite province field every time a call goes into the in-group.
git-svn-id: svn://192.168.202.10@2659 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-18 11:04:56 +00:00
mattf 8946a89ddb Added populate_lead_province in-group option
git-svn-id: svn://192.168.202.10@2658 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-14 19:56:20 +00:00
mattf 4ebe87b629 Added cm_phonesearch.agi script for phone number searching and redirection from a Call Menu
git-svn-id: svn://192.168.202.10@2657 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-13 21:53:15 +00:00
mattf 4e7c2d6b24 Fixed issue #985, inbound dispo call url
git-svn-id: svn://192.168.202.10@2656 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-31 18:39:34 +00:00
mattf 64386356b6 Added conf_qualify servers option
git-svn-id: svn://192.168.202.10@2655 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-27 03:27:36 +00:00
mattf e8359fe1e2 Added agent chat screen colors for agent screen chats
git-svn-id: svn://192.168.202.10@2651 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-22 14:56:11 +00:00
mattf f8b46b5ee1 Added Agent DID Report
Fixed issue #982

git-svn-id: svn://192.168.202.10@2644 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-08 01:39:55 +00:00
mattf 5404275aeb Languages updates
git-svn-id: svn://192.168.202.10@2635 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-28 03:36:21 +00:00
mattf 08f3a4375d fixes for alternate language issues
git-svn-id: svn://192.168.202.10@2634 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-28 02:56:54 +00:00
mattf 957887e220 Fixed spelling in help.php
updated documentation

git-svn-id: svn://192.168.202.10@2630 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-26 23:18:39 +00:00
mattf f56b74bbb1 small admin fixes
git-svn-id: svn://192.168.202.10@2629 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-26 15:21:24 +00:00
mattf 0d145ab94e removal of quotes from display text
added vdad debug report

git-svn-id: svn://192.168.202.10@2627 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-24 15:04:39 +00:00
mattf cfa21bfc5e Changed script_id to 20 characters max, other small script changes
git-svn-id: svn://192.168.202.10@2617 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-13 16:01:30 +00:00
mattf 87d47a9839 small fixes in web admin
git-svn-id: svn://192.168.202.10@2614 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-10 19:50:08 +00:00