mattf
de444dc733
Added User Inbound Calls Credits feature
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Added User Inbound Calls Today admin utilities page
git-svn-id: svn://192.168.202.10@3730 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-23 15:08:36 +00:00
mattf
3b3d2c56fe
Added in-group and campaign custom fields 1-5, for script/webform/dispo-call-url use, chat fixes, qc fixes
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git-svn-id: svn://192.168.202.10@3725 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-19 00:20:45 +00:00
mattf
fd3af756d7
Fix for manual dial call error handling in agent screen
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git-svn-id: svn://192.168.202.10@3722 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-14 00:55:00 +00:00
mattf
c3e79e237c
Changed phone login to readonly when password is forced to change in vicidial.php
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git-svn-id: svn://192.168.202.10@3720 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-25 13:51:54 +00:00
mattf
c962a03d2b
Added agent screen latency logging, viewable in the Real-Time Report and
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the new Agent Latency Report.
git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 15:01:04 +00:00
mattf
b934fbed7c
fix for last commit
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git-svn-id: svn://192.168.202.10@3710 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-18 20:00:06 +00:00
mattf
3d304a7661
Added dial_override_limit agc/options.php setting
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Added vicidial_user_dial_log logging, and rate limiting
git-svn-id: svn://192.168.202.10@3709 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-18 19:55:12 +00:00
mattf
52f5464c39
Added send_notification Agent-API function
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git-svn-id: svn://192.168.202.10@3704 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-13 15:57:41 +00:00
mattf
d189fd08fb
Added VERM report links to main admin Reports page
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Fix for input variable filter issue
Added include_sales_in_TPD_report option in Team Performance Detail report
git-svn-id: svn://192.168.202.10@3703 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-07 22:42:50 +00:00
mattf
3644c8f33a
Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status.
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Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.
git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-12 15:42:36 +00:00
mattf
6aa79c7a99
Added setTimeoutAudioLoop agent_screen_timer option, Issue #1448
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git-svn-id: svn://192.168.202.10@3694 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-07 18:05:28 +00:00
mattf
3b30d86a14
Added 20Hz_tone browser sound, Issue #1448
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git-svn-id: svn://192.168.202.10@3693 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-06 18:45:24 +00:00
mattf
8f7f518083
Fix for AgentHangupCallRoute on ringing calls in vicidial.php
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Update to docs
git-svn-id: svn://192.168.202.10@3692 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-04 13:24:13 +00:00
mattf
b26dd1e424
Fix for In-Group manual dial logging issue in the agent screen.
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git-svn-id: svn://192.168.202.10@3686 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-21 05:42:32 +00:00
mattf
624eaefb2d
Added filtering of 3-way number to dial to remove non-diable characters in vicidial.php
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git-svn-id: svn://192.168.202.10@3677 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-31 13:27:46 +00:00
mattf
53fa4f4864
Added "Agent Call Hangup Route" campaign settings, allowing you to send calls that an agent is finished with to a Call Menu, In-Group or a pre-recorded message before hanging up the call.
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NOTE: After upgrading your system, be sure to set each dialer to "Rebuild conf files" = 'Y' for this feature to work properly.
Changed year in admin screens to 2023.
git-svn-id: svn://192.168.202.10@3672 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-18 21:25:08 +00:00
mattf
a5869c8e92
small fix to last commit
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git-svn-id: svn://192.168.202.10@3660 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-12-06 22:21:07 +00:00
mattf
1f4a065d13
Added login form multi-submit prevention ($login_submit_once) to agent screen
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Added dialRegExten_enabled webphone option to agent screen
git-svn-id: svn://192.168.202.10@3659 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-12-06 21:07:58 +00:00
mattf
fb53d45dd2
Fix for recording buttons ALLFORCE issue #1389 in vicidial.php
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git-svn-id: svn://192.168.202.10@3657 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-11-17 03:00:28 +00:00
mattf
4779d8c88a
Fix for long in-group dialstring extensions on agent in-group calls/transfers
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git-svn-id: svn://192.168.202.10@3656 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-11-16 17:39:57 +00:00
mattf
18c7cd83f8
Fix for dispo timer issue #1387 in vicidial.php
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git-svn-id: svn://192.168.202.10@3655 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-11-12 21:57:23 +00:00
mattf
62771313ae
Added webphone_settings option to phones, pointed to a settings container
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git-svn-id: svn://192.168.202.10@3650 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-10-21 16:42:59 +00:00
mattf
f2daa70862
Added login_kickall system setting
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git-svn-id: svn://192.168.202.10@3649 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-10-21 13:42:16 +00:00
mattf
5b2766c811
Fix for webform URLs updates with correct recording variables in vicidial.php
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git-svn-id: svn://192.168.202.10@3647 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-10-12 21:26:15 +00:00
mattf
63cfedc189
Fix for user group permissions in Uer Logins Report
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Fix for loading internal chat while agent screen is still loading
git-svn-id: svn://192.168.202.10@3643 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-09-22 14:36:46 +00:00
mattf
b14cb051d6
Added INSERT_before_body_close options.php setting in vicidial.php, Issue #1375
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updated TCPA doc
git-svn-id: svn://192.168.202.10@3641 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-09-16 13:09:01 +00:00
mattf
8cf2bf06b3
Small change for user_group_script override in vicidial.php
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git-svn-id: svn://192.168.202.10@3637 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-09-08 12:53:50 +00:00
mattf
e56dc85fdf
Fix for issues with manager validation where manager has a long password in vicidial.php
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git-svn-id: svn://192.168.202.10@3635 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-09-01 17:36:34 +00:00
mattf
1f88e0aa64
Added User Group "Script Override" option
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git-svn-id: svn://192.168.202.10@3634 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-09-01 13:54:01 +00:00
mattf
c8c6e56bec
Fix for rare Agent Pause Max issue with previewed manual dial calls that don't answer
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git-svn-id: svn://192.168.202.10@3613 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-07-25 13:44:33 +00:00
mattf
cffa58aa7d
Small fix for last commit
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git-svn-id: svn://192.168.202.10@3610 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-06-24 01:04:13 +00:00
mattf
322c55ba08
Added max_logged_in_agents campaign/system settings and dial_prefix list override
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git-svn-id: svn://192.168.202.10@3609 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-06-23 20:39:09 +00:00
mattf
1cc38bfeea
Fix for rare Dead audio trigger and blind monitor trigger issue #1361 in vicidial.php
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git-svn-id: svn://192.168.202.10@3607 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-24 22:53:30 +00:00
mattf
265558e78e
Small fix for encrypted auth in agent screen
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git-svn-id: svn://192.168.202.10@3603 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-19 02:32:01 +00:00
mattf
f565ae3a74
Added script_tab_frame_size campaign setting
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git-svn-id: svn://192.168.202.10@3600 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-10 21:17:56 +00:00
mattf
07ba369ae8
Added ig_xfer_list_sort campaign setting
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git-svn-id: svn://192.168.202.10@3597 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-06 13:28:41 +00:00
mattf
0dd2c833cf
Added STAGING option for campaign presets
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Added DELETE action to the 'update_presets' Non-Agent API function
Added more time-sync detailed logging from the agent screen
git-svn-id: svn://192.168.202.10@3586 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-03-10 15:09:55 +00:00
mattf
24831e8cef
Fix for issue with pausing when calling agent phone again while already paused in vicidial.php
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git-svn-id: svn://192.168.202.10@3584 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-03-10 03:23:13 +00:00
mattf
e80568a441
Cleanup from input variable filter updates
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git-svn-id: svn://192.168.202.10@3580 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-03-04 05:38:26 +00:00
mattf
31ed5a073c
Added allow_web_debug system setting to disable $DB output by default.
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Added more input variable filtering
git-svn-id: svn://192.168.202.10@3567 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-02-21 15:41:15 +00:00
mattf
ca414e4e48
Added agent_hide_hangup system and campaign settings
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git-svn-id: svn://192.168.202.10@3565 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-02-18 01:02:53 +00:00
mattf
a91fb13993
Added more logging of dial alerts, force PauseCode MDSKIP when skipping previewed lead in vicidial.php
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Added pause_max_url campaign feature
Updated CALL_URL_FEATURES.txt doc
git-svn-id: svn://192.168.202.10@3561 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-02-13 14:24:13 +00:00
mattf
0f7cd741d8
Fix for API transfer if AGENTDIRECT selected, issue #1330 in vicidial.php
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git-svn-id: svn://192.168.202.10@3549 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-12-23 14:17:36 +00:00
mattf
1c0d15616c
Fix for API hangup post-call survey issue #1338 in vicidial.php
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git-svn-id: svn://192.168.202.10@3548 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-12-23 13:49:43 +00:00
mattf
c93c263bb6
Fix for alternate number auto-dial logging issues in vicidial.php
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git-svn-id: svn://192.168.202.10@3520 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-13 12:35:19 +00:00
mattf
1c3714bb20
Fixes for inconsistent hangup_xfer_record_start behavior in vicidial.php
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git-svn-id: svn://192.168.202.10@3487 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-20 13:01:31 +00:00
mattf
f33fba656f
Added new state override options for 24-Hour Call Count Limits
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Fix for vicidial.php issue with Dial In-Group calls with filter errors
git-svn-id: svn://192.168.202.10@3485 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-19 21:11:23 +00:00
mattf
888a13abfc
Added 24-Hour Called Count Limit campaign feature, allows you to limit the number of calls to be placed to a phone number or lead in a 24-hour time period. Also allows for state-based override settings. For more information, read the CALL_COUNT_LIMITS.txt doc.
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git-svn-id: svn://192.168.202.10@3483 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-16 05:49:21 +00:00
mattf
100dbb2463
Added display of Call Time Holidays to the agent screen Scheduled Callbacks calendar
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git-svn-id: svn://192.168.202.10@3474 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-06 05:40:26 +00:00
mattf
1d23441b44
Added user_pass_webform and phone_login_webform agc/options.php settings(remove user/pass population from default weform variables)
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git-svn-id: svn://192.168.202.10@3473 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-06 00:03:33 +00:00