Commit Graph
882 Commits
Author SHA1 Message Date
mattf 3664668ff6 Added the AST_lead_select_export.pl script
git-svn-id: svn://192.168.202.10@2991 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-24 03:25:15 +00:00
mattf 663d674e60 Changed closer logs for AGENTDIRECT calls to log destination user
git-svn-id: svn://192.168.202.10@2988 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-21 21:07:48 +00:00
mattf 725c2c6483 Added In-Group option for Enter In-Group URL, which can send a URL request when a caller enters an In-Group right before the system looks for an agent to send the call to.
git-svn-id: svn://192.168.202.10@2987 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-21 10:08:40 +00:00
mattf 6c7af512a5 Added In-Group option for Waiting Call On/Off URL, which we added to allow
clients the ability to automatically control a web-power-switch to turn lights on and off if there are any calls waiting in an In-Group.

git-svn-id: svn://192.168.202.10@2984 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-20 12:04:51 +00:00
mattf 0952bdeea7 Added AST_CRON_audio_3_ftp_FTPSSL.pl
git-svn-id: svn://192.168.202.10@2982 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-18 11:53:46 +00:00
mattf 0d2377905d Added --noping option to AST_CRON_audio_4_ftp2_FTPSSL.pl
git-svn-id: svn://192.168.202.10@2981 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-17 00:12:16 +00:00
mattf fe04f0bba9 Added per-user options for maximum number of outbound manual dial hopper calls per-hour and per-day.
git-svn-id: svn://192.168.202.10@2980 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-13 04:08:35 +00:00
mattf 403c577a97 Added --YearYMDdatedir option to AST_CRON_3_ftp.pl script
git-svn-id: svn://192.168.202.10@2978 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-12 00:46:22 +00:00
mattf b76bf2b3fc Changed to use server-specific cid_channels_recent table
git-svn-id: svn://192.168.202.10@2977 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-11 20:55:35 +00:00
mattf d896cb74af admin.php help fixes
Conf update script Fix for high-volume systems, added varibles to hangup queryCID

git-svn-id: svn://192.168.202.10@2969 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-21 03:29:19 +00:00
mattf bbf506a556 Fix for list mix to use call count limit on initial count in hopper loading script, issue #1094
git-svn-id: svn://192.168.202.10@2967 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-19 15:13:17 +00:00
mattf 2ef52550a1 Added pause code manager approval option, requires a manager to approve a
specific flagged pause code before the agent is allowed to use it in their agent screen.
Added switch lead log entry display to modify lead admin page

git-svn-id: svn://192.168.202.10@2963 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-11 17:18:42 +00:00
mattf 2f9112625e Added look-ups from archive log tables if no recent log entries found in VICIDIAL_fix_list_statuses.pl script
git-svn-id: svn://192.168.202.10@2961 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-04 15:24:43 +00:00
mattf c285a01208 Updated telnet login process to work with newer Asterisk versions in send-action-child, output, phone bin scripts
git-svn-id: svn://192.168.202.10@2960 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-04-03 20:13:54 +00:00
mattf 8f04c94a8e Fix for dial_ingroup error message on external_dial function in api.php
Added more logging for notices in vicidial.php

git-svn-id: svn://192.168.202.10@2947 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-24 02:31:51 +00:00
mattf 8a42935f87 Translated phrases fixes, issue #1081
Added AST_expired_list_exporter.pl script

git-svn-id: svn://192.168.202.10@2944 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-16 11:56:34 +00:00
mattf c78fdbc3b8 Added complete GDPR compliance features
git-svn-id: svn://192.168.202.10@2936 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-02 21:10:53 +00:00
mattf 3682a5c368 Fix to allow for commented(#) lines in filters for hopper
git-svn-id: svn://192.168.202.10@2933 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-01 19:56:04 +00:00
mattf d5413661bb Added additional logging for Timeclock end-of-day processes
Ssmall changes for Inbound Queue No Dial

git-svn-id: svn://192.168.202.10@2932 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-01 18:45:21 +00:00
mattf 95eb55c597 fix for AST_VDadapt.pl issue
git-svn-id: svn://192.168.202.10@2918 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-15 18:42:44 +00:00
mattf 8ca0300241 Added CID Groups, allowing for groups of caller IDs to be defined by state
or areacode

git-svn-id: svn://192.168.202.10@2917 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-15 18:26:33 +00:00
mattf 3e73551aa6 Added callback_datetime as dispo call url variable
small fix to cached stats in AST_VDadapt.pl script

git-svn-id: svn://192.168.202.10@2913 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-12 21:41:03 +00:00
mattf 4ab83a9e0c Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached.
Added new Closed Time features to In-Groups that allow all calls in queue to be presented with an option when the in-group closing time for the day has been reached. Also, an option was added to manually force the end of all queueing of calls for an in-group for the day.
Added dial_ingroup option to Agent API external_dial function.
Added In-Group option to look up timezone of customer when a new lead is added during the routing of the call.

git-svn-id: svn://192.168.202.10@2905 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-07 04:48:33 +00:00
mattf 1c0be8416a Fix for no-dial options in auto-dial script
Added live call and shortage counts per server tables to campaign debug report

git-svn-id: svn://192.168.202.10@2903 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-01 17:46:27 +00:00
mattf a38bbc1c06 Added more debug for INBOUND NO-AGENT NO-DIAL
git-svn-id: svn://192.168.202.10@2902 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-31 19:40:40 +00:00
mattf 653b7a88a5 Bug fix for new Inbound No-Agent No-Dial feature
git-svn-id: svn://192.168.202.10@2901 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-31 17:14:02 +00:00
mattf d2019971ab Added inbound_no_agents_no_dial campaign options
git-svn-id: svn://192.168.202.10@2898 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-31 05:08:15 +00:00
mattf 7554806b1f Added flush for cid_channels_recent table
git-svn-id: svn://192.168.202.10@2890 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-12 14:49:41 +00:00
mattf 896e2acc5e Added anyone_callback_inactive_lists system setting and functionality
git-svn-id: svn://192.168.202.10@2889 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-12 00:03:05 +00:00
mattf 6fef9e093b Added a manual check for vicidial_log entries with a user with no vicidial_agent_log entry to cleanup agent log perl script
Small javascript fixes, and more debug logging, change to 2018 for vicidial.php

git-svn-id: svn://192.168.202.10@2880 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-01-05 20:45:25 +00:00
mattf 8d1be04e50 Added lead_status_search Non-Agent API function
Added more debug logging to ASTupdate AMI2 script

git-svn-id: svn://192.168.202.10@2878 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-29 21:46:15 +00:00
mattf 55a84094f2 Added List Override setting for Default Transfer Group
Added caching of inbound call stats for adapt script

git-svn-id: svn://192.168.202.10@2876 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-27 12:47:35 +00:00
mattf 4629b799db Added PREVIEW_ options for get_call_launch
Added code to old ASTupdate script to handle more gracefully frozen connections to Asterisk

git-svn-id: svn://192.168.202.10@2873 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-15 03:01:55 +00:00
mattf 5bd8f6f027 Fix for double-dialing issue on high-volume systems
git-svn-id: svn://192.168.202.10@2870 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-06 01:33:38 +00:00
mattf 5c2fa5d465 Added yesterday variable to email subject
git-svn-id: svn://192.168.202.10@2849 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-11-08 14:54:23 +00:00
mattf ca4fcbfb19 Added --wipe-closer-log flag to ADMIN_archive_log_tables.pl
Added queue_log logging to inbound email handling

git-svn-id: svn://192.168.202.10@2847 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-26 14:27:27 +00:00
mattf d12f003130 Added process debug with --DebugXXX flag and screen logging for main processes and screenlog rolling
git-svn-id: svn://192.168.202.10@2837 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-11 03:16:27 +00:00
mattf bba2a61301 Fixed timeout erase channels issue, added more debug output in AMI2 update script
git-svn-id: svn://192.168.202.10@2832 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-03 03:12:41 +00:00
mattf 7c1b48a9e5 Fine-tuning of Asterisk 13 compatible code changes
git-svn-id: svn://192.168.202.10@2826 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-30 13:47:18 +00:00
mattf 23efb62a70 Fix for recordings beginning with CALLID
more updates for Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2819 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-22 02:17:39 +00:00
mattf efc974d2c7 Added note about required version of Perl module Net Telnet 3.0.4. Must upgrade if using version older than April 21, 2013.
Disabled telnet logging in two of the new AMI2 scripts

git-svn-id: svn://192.168.202.10@2818 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-21 22:36:21 +00:00
mattf 7c00875818 Added option for Auto-inactive of expired lists
Fixed issue with using CALLID at beginning of recording filename
Added partial experimantal Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2817 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-21 12:28:02 +00:00
mattf c58b8ec413 Added screen_colors.php include file for uniform screen color code
Added uniqueid logging to vicidial_xfer_log, as well as archiving of that table

git-svn-id: svn://192.168.202.10@2812 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-03 13:56:49 +00:00
mattf 09629beb63 Added filename_override option for Automated Reports, added more space for report_times
More cleanup of reports and formatting

git-svn-id: svn://192.168.202.10@2809 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-25 21:11:38 +00:00
mattf b047a748dc Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio
Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection

git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-17 17:34:09 +00:00
mattf 388a291658 Fix for Cross-Cluster phones where phone_type has "trunk" in it
Added user_call_log archiving when over 1000000 records
Added new options to Fronter/Closer report

git-svn-id: svn://192.168.202.10@2801 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-10 01:52:06 +00:00
mattf b4a584cbc8 Added AST_agent_wait_check.pl script to send out emails if there are agents
waiting more than X seconds, configurable through a Settings Container.

git-svn-id: svn://192.168.202.10@2798 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-30 13:25:09 +00:00
mattf 50dd55dcd3 Added counter variable to HTTP Agent Push events
Added caching of hourly log totals for AST_VDadapt.pl script

git-svn-id: svn://192.168.202.10@2797 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-26 13:30:36 +00:00
mattf 653216ffd8 Added more debug and '8days' date option to email web report script
git-svn-id: svn://192.168.202.10@2795 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-19 16:47:02 +00:00
mattf 0b5d74c37f Fixed help documentation for delay seconds in ADMIN keepalive script, issue #1025
git-svn-id: svn://192.168.202.10@2790 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-11 12:26:14 +00:00