ViciDial/agc_2-X
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f175fc0450877f66fc57133ae88bbebc2fdde558
Commit Graph
1085 Commits
Author SHA1 Message Date
mattf de444dc733 Added User Inbound Calls Credits feature 
Added User Inbound Calls Today admin utilities page

git-svn-id: svn://192.168.202.10@3730 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-23 15:08:36 +00:00
mattf 995148cde2 Added Latency Gaps logging 
Added Demographic Quotas campaign features
Added more logging for campaign test calls

git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-16 22:05:41 +00:00
mattf d5b13c41ea Added check for date directory before creating it in AST_VDsales_export.pl script 
git-svn-id: svn://192.168.202.10@3714 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-21 20:22:56 +00:00
mattf 30b3136a82 small fix for last commit 
git-svn-id: svn://192.168.202.10@3713 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-21 16:45:29 +00:00
mattf c962a03d2b Added agent screen latency logging, viewable in the Real-Time Report and 
the new Agent Latency Report.

git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-21 15:01:04 +00:00
mattf 3d304a7661 Added dial_override_limit agc/options.php setting 
Added vicidial_user_dial_log logging, and rate limiting

git-svn-id: svn://192.168.202.10@3709 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-18 19:55:12 +00:00
mattf 19f62900d6 Changed LogiNCamPaigns to require user auth for campaign list in vdc_db_query.php 
Added --reset-stuck-leads option to AST_flush_DBqueue.pl

git-svn-id: svn://192.168.202.10@3707 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-18 12:54:53 +00:00
mattf 52f5464c39 Added send_notification Agent-API function 
git-svn-id: svn://192.168.202.10@3704 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-13 15:57:41 +00:00
mattf 3129655c2a Fix for issue #1458 
git-svn-id: svn://192.168.202.10@3702 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-01 01:56:15 +00:00
mattf 3644c8f33a Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status. 
Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.

git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-12 15:42:36 +00:00
mattf 23020906b5 Fix for enhanced_disconnect_logging=3 issue in AST_VDauto_dial.pl 
git-svn-id: svn://192.168.202.10@3688 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-23 13:27:49 +00:00
mattf 712a887e63 Small change for backup script 
git-svn-id: svn://192.168.202.10@3685 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-17 12:51:18 +00:00
mattf 87e58a7a45 Fix for AGENTDIRECT No-Agent Call URL calls, Issue #1396 
git-svn-id: svn://192.168.202.10@3684 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-15 21:01:01 +00:00
mattf 9f860016e0 update of table categories in ADMIN_backup.pl script 
git-svn-id: svn://192.168.202.10@3683 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-15 20:11:31 +00:00
mattf f9982005cf Added the ability to have multiple "No Agent Call URL" entries for a single Campaign/In-Group/List 
git-svn-id: svn://192.168.202.10@3680 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-04 21:27:58 +00:00
mattf 1dd8085107 Added instructions and scripts for creating a Gateway Recording server. See the GATEWAY_RECORDING_SERVER.txt doc for more info. 
git-svn-id: svn://192.168.202.10@3678 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-01 13:26:56 +00:00
mattf cd09c6c468 Added CAMPDTO dialplan variable for ^DC 3-way agent screen calls in FastAGI_log.pl script 
git-svn-id: svn://192.168.202.10@3674 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-20 20:58:55 +00:00
mattf 53fa4f4864 Added "Agent Call Hangup Route" campaign settings, allowing you to send calls that an agent is finished with to a Call Menu, In-Group or a pre-recorded message before hanging up the call. 
NOTE: After upgrading your system, be sure to set each dialer to "Rebuild conf files" = 'Y' for this feature to work properly.
Changed year in admin screens to 2023.

git-svn-id: svn://192.168.202.10@3672 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-18 21:25:08 +00:00
mattf 63eaea57c4 Fix for admin logging in AST_settings_container_SQL.pl 
Added --khomp-enable CLI flag to install.pl

git-svn-id: svn://192.168.202.10@3671 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-18 03:27:26 +00:00
mattf c8bb6502f1 Added --filedate-calldate option to AST_VDsales_export scripts 
git-svn-id: svn://192.168.202.10@3670 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-15 21:04:23 +00:00
mattf 492003b53a Added AST_VDsales_exportFTPSSL.pl script 
git-svn-id: svn://192.168.202.10@3669 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-15 14:44:20 +00:00
mattf ac2dde2836 Added --load-zip-cities, --NA-toll-free=X and --NA-test=X options to the area-code populate script 
git-svn-id: svn://192.168.202.10@3666 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-02 14:25:23 +00:00
mattf 47672b4d3c Added postal code cities display 
git-svn-id: svn://192.168.202.10@3665 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-12-31 03:36:52 +00:00
mattf 2c6d0c58b3 Added enhanced_disconnect_logging=3 support , issue #1367 
git-svn-id: svn://192.168.202.10@3663 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-12-22 02:53:03 +00:00
mattf c5fe9e37be Change in CIDname prefix in multiple scripts to differentiate from other processes 
git-svn-id: svn://192.168.202.10@3658 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-12-02 21:53:27 +00:00
mattf 4779d8c88a Fix for long in-group dialstring extensions on agent in-group calls/transfers 
git-svn-id: svn://192.168.202.10@3656 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-11-16 17:39:57 +00:00
mattf 973bf95f21 Added include_ip option for the agent_status Non-Agent API function 
git-svn-id: svn://192.168.202.10@3654 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-11-09 13:38:20 +00:00
mattf 7c24326b92 Added comments to FTPSSL perl scripts for optional additional FTPSSL variable: "OverridePASV" 
git-svn-id: svn://192.168.202.10@3644 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-10-02 20:05:11 +00:00
mattf 98235ec76f Added more "XDAY" options to add_lead duplicate checks in the Non-Agent API 
Added more failed login details for level 9 users to User Modify page
Added User Logins Report
Added webserver/URL logins section to User Stats report for level 9 users
Added more failed login logging in user_authorization function.php scripts
Added more failed login reason messages display to timeclock.php
Added vicidial_user_logins_daily TEOD population to ADMIN keepalive script

git-svn-id: svn://192.168.202.10@3642 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-09-22 13:24:27 +00:00
mattf 2dbdefc8a6 Added option to remove older leads in the DEDUPE perl script 
git-svn-id: svn://192.168.202.10@3621 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-08-26 05:12:32 +00:00
mattf 77bbeb4c28 Change DNC check queries to put phone_number in double-quotes instead of single-quotes in hopper script 
git-svn-id: svn://192.168.202.10@3617 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-08-22 13:42:21 +00:00
mattf 322c55ba08 Added max_logged_in_agents campaign/system settings and dial_prefix list override 
git-svn-id: svn://192.168.202.10@3609 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-06-23 20:39:09 +00:00
mattf e02c3d2e14 Fix for CID auto-rotate functions 
git-svn-id: svn://192.168.202.10@3608 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-05-26 18:47:13 +00:00
mattf 743578fe52 Small change made per Issue #1337 
git-svn-id: svn://192.168.202.10@3590 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-03-28 17:15:28 +00:00
mattf 08890aa5df Added List CID Group Override to the List Modification admin screen. 
Added new vicidial_dial_cid_log database call logging

git-svn-id: svn://192.168.202.10@3589 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-03-12 20:46:51 +00:00
mattf 7946d6e669 git-svn-id: svn://192.168.202.10@3587 3d104415-ff17-0410-8863-d5cf3c621b8a 2022-03-10 16:41:14 +00:00
mattf 0dd2c833cf Added STAGING option for campaign presets 
Added DELETE action to the 'update_presets' Non-Agent API function
Added more time-sync detailed logging from the agent screen

git-svn-id: svn://192.168.202.10@3586 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-03-10 15:09:55 +00:00
mattf f4c4267ba1 Added --api-archive-days=X and --api-archive-only flags to archive log tables script 
git-svn-id: svn://192.168.202.10@3585 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-03-10 06:08:10 +00:00
mattf cd8aeefe16 Added 'update_presets' function to the Non-Agent API 
Added 'tab-CSScustomUSA' format to AST_VDsales_export.pl

git-svn-id: svn://192.168.202.10@3581 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-03-07 17:00:11 +00:00
mattf 9df1f731ee Added vicidl format to the VICIDIAL_IN_new_leads_file.pl script, for the default list download format to be imported. 
git-svn-id: svn://192.168.202.10@3560 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-02-11 14:30:25 +00:00
mattf 91d08278f8 Added new -roll-back-preview-skips function to roll back the last_local_call_time and called_count for leads that were previewed and not dialed in the AST_cleanup_agent_log.pl script 
git-svn-id: svn://192.168.202.10@3559 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-02-06 13:33:45 +00:00
mattf f8b50ab028 Added auto_alt_threshold option for campaigns and override option for lists 
git-svn-id: svn://192.168.202.10@3553 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-01-19 21:03:28 +00:00
mattf 19fd929630 Added $ADB auto-alt-dial extra debug output option, fix for extended auto-alt-dial issue #1337 
git-svn-id: svn://192.168.202.10@3552 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-01-18 19:43:21 +00:00
mattf b0744de0bd Added timeout fix for manual dial calls, set the CAMPDTO dialplan variable 
git-svn-id: svn://192.168.202.10@3550 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-01-03 21:28:52 +00:00
mattf 72e16ead6e Fix for logging bug and modification to drop percentage calculation in AST_VDadapt.pl 
git-svn-id: svn://192.168.202.10@3542 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-11-22 21:15:12 +00:00
mattf 4242aeb447 Added In-Group in_queue_nanque options 
Added optional phone_number search for lead_all_info function
Fix for Inbound Report with optional campaign-select AHT calc

git-svn-id: svn://192.168.202.10@3535 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-11-08 03:54:53 +00:00
mattf 9bdba61a17 Added 'Agent In-Call Tally Seconds Threshold' campaign setting, to better handle dialing volume on campaigns with long agent talk time. 
git-svn-id: svn://192.168.202.10@3531 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-10-22 17:53:13 +00:00
mattf 454d1f22c7 Fix for calls_today issue at timeclock-end-of-day 
git-svn-id: svn://192.168.202.10@3526 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-09-25 04:26:22 +00:00
mattf b930ae2dcd Update of KHOMP code. 
git-svn-id: svn://192.168.202.10@3524 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-09-23 04:22:12 +00:00
mattf cf35b0efff Added --api-log-days=X and --api-only flags 
git-svn-id: svn://192.168.202.10@3519 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-09-12 20:26:37 +00:00