Commit Graph
612 Commits
Author SHA1 Message Date
mattf f61ba8ffcd fix for issue #627 by DomeDan. Prevents problems with hopper when selected campaign filter is deleted.
git-svn-id: svn://192.168.202.10@1911 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 20:43:39 +00:00
mattf 6ee66d9510 bug fixes for email functions and documentation
git-svn-id: svn://192.168.202.10@1906 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 06:42:43 +00:00
mattf f837429e6a Added inbound email queue to agent support
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 04:28:32 +00:00
mattf fa36f0aaea Added parentheses around filter SQL when in SQL queries
git-svn-id: svn://192.168.202.10@1902 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-05 21:29:45 +00:00
mattf 7ed4d717ed Added Enhanced Disconnect logging for outside of the USA, disabled by default
git-svn-id: svn://192.168.202.10@1891 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 05:20:26 +00:00
mattf 9ff9ed56c6 Fix for issue #601, reported by Acidshock
git-svn-id: svn://192.168.202.10@1888 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 00:32:29 +00:00
mattf bf8b14b6d4 Comments and notices updates for bin scripts, issue #564, reported by DomeDan
git-svn-id: svn://192.168.202.10@1887 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 00:24:44 +00:00
mattf 6f60106a4e Fixes for issues in ADMIN_adjust_GMTnow_on_leads.pl script, issue #562, reported by DomeDan
git-svn-id: svn://192.168.202.10@1886 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 00:11:10 +00:00
mattf 4e6ae1d55e Fix for issue #600, reported by bobbymc
git-svn-id: svn://192.168.202.10@1885 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-29 23:45:04 +00:00
mattf 9f3d14d0e1 Added list expiration date feature
Added Other Campaign DNC List campaign option

git-svn-id: svn://192.168.202.10@1881 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-26 03:29:40 +00:00
mattf d5c599275e Added call time inbound holiday functions
git-svn-id: svn://192.168.202.10@1880 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-24 20:56:14 +00:00
mattf 57bdd4e2d8 Added QueueMetrics Socket-send function for custom queue_log record sending
git-svn-id: svn://192.168.202.10@1879 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-21 02:19:31 +00:00
mattf c4a166ba7d Added QM database connection CLI overrides to ADMIN_qm_sync.pl script
git-svn-id: svn://192.168.202.10@1876 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-16 12:11:09 +00:00
mattf 80023b9a35 Added recording filename variable INGROUP for the In-Group ID of a call
Inbound Daily Report, Changed to multi-select for in-group selection
Cleanup log process, Added buffer time for agent log validation of LOGIN between record and next record

git-svn-id: svn://192.168.202.10@1875 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-15 11:32:09 +00:00
mattf 98dfef5eab admin.php - Added without-filter output to test filter function, added server option to test call
admin_search_lead.php - Added owner field search option
vicidial.php - Do not allow AGENTDIRECT transfers without a user defined
ALL_inbound AGI - If AGENTDIRECT and no agent defined, set drop call seconds to 1

git-svn-id: svn://192.168.202.10@1867 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-26 05:52:56 +00:00
mattf 2fa9b3e870 small fixes for voicemail message chooser and admin.php horizontal bars function
git-svn-id: svn://192.168.202.10@1866 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-22 20:07:17 +00:00
mattf ff938c5224 Added ability to set an audio store file for the voicemail greeting message
Added ability to delete audio files from the audio store

git-svn-id: svn://192.168.202.10@1865 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-19 13:43:41 +00:00
mattf f7e225b2c7 Updates to cm AGI script for extended fields
altered cm.agi script to skip lead updates for extended fields with non-digit responses
Added tabtwo format to CLI lead loader

git-svn-id: svn://192.168.202.10@1861 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-08 11:10:48 +00:00
mattf d45ebf46a4 Added additional extended vl fields
Added new vote17csv CLI lead loading format

git-svn-id: svn://192.168.202.10@1856 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-07 20:04:36 +00:00
mattf ce77ca9339 Added vicidial_dial_log outbound call logging
git-svn-id: svn://192.168.202.10@1854 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-31 21:19:27 +00:00
mattf 648681fa64 Added non-loading webphone options and API agent call and webphone url functions
git-svn-id: svn://192.168.202.10@1852 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-20 15:08:18 +00:00
mattf 575da442b3 Added Max Stats download feature to admin.php
Added extended vicidial_list fields option
Added TNM duplicate delete and DOB format options to CLI lead loader
Added talk time % column to the Agent Time Detail report

git-svn-id: svn://192.168.202.10@1839 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-07-14 02:11:55 +00:00
mattf c8cd121e9a Added option to allow for SQL qualifying of a lead before playing a Call Menu
git-svn-id: svn://192.168.202.10@1838 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-07-06 21:01:55 +00:00
mattf 1af6d9e923 Modified fcstats.php to use sales status flag for SALES
Updated vicidial Firefox plugin for click-to-dial to work with newer versions of Firefox
Added --temp_dir= flag to the AST_VDsales_export.pl script to fix concurrency issues

git-svn-id: svn://192.168.202.10@1837 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-07-06 12:08:58 +00:00
mattf f91898e281 issue with concurrency checks fixed
bug fixes for file upload scripts

git-svn-id: svn://192.168.202.10@1822 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-25 18:36:19 +00:00
mattf b4ac60ecb1 Added options to allow for an agent to place manual dial calls out as if they were in-group inbound calls. Also allows for no-dial calls that are not actually placed out the telco, but are logged as calls. For more information see the "In-Group Manual Dial" options in Campaign Detail
git-svn-id: svn://192.168.202.10@1816 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-13 05:01:03 +00:00
mattf 3cb71091ff Added CLI ftp options to AST_VDsales_export.pl script
git-svn-id: svn://192.168.202.10@1815 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-12 00:33:11 +00:00
mattf 03993cc72c Fix for issue #567
Fix for ALL_outbound AGI related to ready agents with no in-groups in blended campaign
Fix related to park bug fixed 2 weeks ago, correcting past records in the AST_cleanup_agent_log.pl script
Adjusting of default database values in trunk

git-svn-id: svn://192.168.202.10@1813 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-08 16:13:20 +00:00
mattf c94329b22f added --seconds option to AST_flush_DBqueue.pl script
git-svn-id: svn://192.168.202.10@1806 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-11 20:43:35 +00:00
mattf 88e3a7d18c Changed auto-alt-dial multi-lead processing to use server max recording time value for time in AST_VDauto_dial.pl script
Changed the AST_flush_DBqueue.pl script to only need to run from one server in a cluster
Fixed an issue on some systems with MANUAL dial method hotkey usage in vicidial.php
Changed non-agent-api agent stats export function to use case-insensitive user IDs and include all pauses
update docs
some small formatting changes and bug fixes

git-svn-id: svn://192.168.202.10@1803 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-04 17:38:42 +00:00
mattf a9aaf9025d Added Carrier Log and Hangup Reason reports to Admin Utilities screen
Added Lead Loading File Templates
Added "--daily" option to the ADMIN_archive_log_tables.pl script allowing
	for the call_log and vicidial_log_extended tables to be archived every
	night and only keep the last 24-hours of logs in the active table.
Fixed Hopper call count limit bug

git-svn-id: svn://192.168.202.10@1800 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-03 02:20:33 +00:00
mattf e89e6c4570 Fixed issue #545
Fixed small admin.php moh issue in campaigns
Added separate Net::SFTP and Net::SSH2::SFTP sales export scripts

git-svn-id: svn://192.168.202.10@1793 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-03-01 22:47:25 +00:00
mattf 966564377e Added Dialer Inventory Report options for excluding lists and ranking shifts display order
Added User Group multi-selection option to the real-time report
Added HTML bar chart display options to most of the reports
Removed password logging from admin scripts failed login attempts
Made webroot-writable system setting function the same on all admin scripts
Fixed list lastcalldate for manual dial calls

git-svn-id: svn://192.168.202.10@1789 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-24 21:43:54 +00:00
mattf 57dd21a942 Changed priority loading of new auto-generated separated contexts in keepalive script
git-svn-id: svn://192.168.202.10@1785 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-14 15:09:37 +00:00
mattf 9bcfe7911a Added campaign option to check the hopper for duplicate vendor_lead_code
Added remote-agent daily stats
Added option to log non-agent-API queries from non-admin.php queries

git-svn-id: svn://192.168.202.10@1784 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-13 22:29:27 +00:00
mattf 7a18445355 Separated vicidial-auto dialplan entries into different contexts
Added phone_context as option in bulk phone insert script

git-svn-id: svn://192.168.202.10@1783 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-09 21:03:36 +00:00
mattf 326a0ea8e3 Added Answer to all call menus at the top, in the ADMIN_keepalive_ALL.pl script
git-svn-id: svn://192.168.202.10@1777 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-24 15:35:54 +00:00
mattf 1468c04117 small bug fix for urlencoding of custom fields for call urls
Added vicidial_log dupe check to cleanup process

git-svn-id: svn://192.168.202.10@1776 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-24 04:32:02 +00:00
mattf bf7345cfff fixed small bugs, updated docs
git-svn-id: svn://192.168.202.10@1772 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-09 20:26:38 +00:00
mattf 03c3f41a55 Added Dialer Inventory Report, requires a process to be added to the crontab after-hours to gather the statistics
git-svn-id: svn://192.168.202.10@1769 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-03 03:50:33 +00:00
mattf 8b8e4627cf Adapt script change to run for campaigns with live agents but no hopper leads
formatting fixes

git-svn-id: svn://192.168.202.10@1764 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-23 16:23:37 +00:00
mattf f2345e29ae Added Max Daily Stats gathering/updating/display functions
Fixed some ereg issues in admin.php

git-svn-id: svn://192.168.202.10@1763 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-23 14:04:39 +00:00
mattf d85afbd46d Added remove images and links options as well as email subject option to the email web report script
git-svn-id: svn://192.168.202.10@1762 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-14 14:26:24 +00:00
mattf 2ddf487e00 Added ability to update phone number on a lead when call is looked up through the cm_lookup.agi script from a Call Menu
Added concurrency check option to agent cleanup log script

git-svn-id: svn://192.168.202.10@1761 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-12 20:33:58 +00:00
mattf 1dc6d28cf9 Added queue key options for in-group ID and ALLQ to the QM sync script
git-svn-id: svn://192.168.202.10@1760 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-03 13:38:44 +00:00
mattf b4220a9a02 Added new Grade-Random Next-Agent-Call methods that allow for agents to have a higher or lower probability of receiving the next call depending on their grade for a specific in-group or campaign.
git-svn-id: svn://192.168.202.10@1759 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-02 18:51:29 +00:00
mattf 4da33133a4 Added ftp validate option flag to crontab scripts
git-svn-id: svn://192.168.202.10@1758 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-30 23:07:03 +00:00
mattf a8b3c95e00 Added FTP Persistence option to cron FTP scripts
git-svn-id: svn://192.168.202.10@1757 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-28 21:23:59 +00:00
mattf 5de342e442 Added "Admin User Group" setting to just about every section of the admin web interface, allowing for more complete administrative access segmentation for different divisions within the same company.
Added Max Calls settings to in-groups, allowing for a cap on concurrent calls being handled by each in-group, either in total or in queue.

git-svn-id: svn://192.168.202.10@1750 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-03 10:40:56 +00:00
mattf 0ed9342564 Fix for manual dial alt dial stuck vac calls
Fix for FTP cron scripts with transfer limit set

git-svn-id: svn://192.168.202.10@1745 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-21 20:28:47 +00:00