ViciDial/agc_2-X
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity
2,977 Commits 1 Branch 0 Tags
fb563fe4fc9c4f20ea9b20da796558718d4f1585
Commit Graph
604 Commits
Author SHA1 Message Date
mattf 1c01e4261f Added new options for campaign agent_screen_time_display setting 
added CONNECTED column to Agent Time Detail report

git-svn-id: svn://192.168.202.10@3115 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-06-28 01:32:07 +00:00
mattf cf1951e297 Fix for script variable issue in vicidial.php 
Added extras/add_DNC_test.php script

git-svn-id: svn://192.168.202.10@3113 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-06-17 15:19:42 +00:00
mattf fb72684d3a Fix for shift enforcement dispo-call-url issue in agent screen 
git-svn-id: svn://192.168.202.10@3104 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-30 03:40:32 +00:00
mattf 82c8956291 Added user override option for next_dial_my_callbacks 
git-svn-id: svn://192.168.202.10@3088 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-04-06 20:29:36 +00:00
mattf b88c532b78 Added "logged_in_refresh_link" agc/options.php option, to allow clickable "Logged in as..." link at top to force Javascript refresh. New behavior is to default this to off. 
git-svn-id: svn://192.168.202.10@3086 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-30 12:24:02 +00:00
mattf 89adc00dab Added feature allowing agents to mute recordings of calls from the agent screen. Must be enabled in System Settings to be able to use it in campaigns. There is also a User Override option. 
git-svn-id: svn://192.168.202.10@3072 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-11 03:44:37 +00:00
mattf 4b39c8b86a Added recent session per-call logging and force_fronter_audio_stop Agent API function 
git-svn-id: svn://192.168.202.10@3066 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-02-22 18:32:05 +00:00
mattf 1430274774 Added Manual Dial Validation campaign and system settings, forcesa gent to manually enter in the phone number before a call is placed. Does not affect 3way calls or transfers. 
git-svn-id: svn://192.168.202.10@3059 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-01-09 08:49:57 +00:00
mattf cedf39c8e4 Added SYSTEM to Manual Dial Filter campaign options 
git-svn-id: svn://192.168.202.10@3051 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-10-05 23:17:59 +00:00
mattf 41c05ddb3b Added external_web_socket_url option 
Fix for RINGAGENT calls in AST_update script

git-svn-id: svn://192.168.202.10@3048 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-10-04 00:28:42 +00:00
mattf 7b9cf90cf4 Fix for rare webform URL issue 
git-svn-id: svn://192.168.202.10@3040 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-26 22:00:46 +00:00
mattf 14e1742c99 Added three_way_volume_buttons campaign setting 
git-svn-id: svn://192.168.202.10@3036 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-24 04:27:52 +00:00
mattf 3314e62b24 Added new campaign feature to allow agents to select a specific timezone to use when scheduling callbacks. 
git-svn-id: svn://192.168.202.10@3020 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-27 18:47:45 +00:00
mattf 69192f6696 Added scheduled_callbacks_force_dial campaign feature 
git-svn-id: svn://192.168.202.10@3017 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-10 18:56:56 +00:00
mattf 34c19d86ae Added "Agent Screen Logout Link Credentials" System Setting to change the agent screen logout page login link to not include user credentials. 
git-svn-id: svn://192.168.202.10@3016 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-07 21:19:17 +00:00
mattf 551718db8b Small fix for pause code issue in vicidial.php 
git-svn-id: svn://192.168.202.10@3010 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-07-28 00:48:28 +00:00
mattf 6241eb7344 Added campaign features for Dead Call Trigger. Allowing an audio alert to be sent to an agent and/or a back-end URL to be submitted when an agent has been in a dead call for X number of seconds. 
git-svn-id: svn://192.168.202.10@2999 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-11 21:51:32 +00:00
mattf 8245ea39af Fixed email transfers bugs, modified transfer-conf panel for same 
Added option to allow --ALL-- as a campaign value in lead report export

git-svn-id: svn://192.168.202.10@2998 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-10 22:14:43 +00:00
mattf d39c99ab06 Added Manual Dial Routing Initiated Recording, must enable setting at the campaign level and have a 0 recording delay. 
git-svn-id: svn://192.168.202.10@2989 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-23 00:58:08 +00:00
mattf fe04f0bba9 Added per-user options for maximum number of outbound manual dial hopper calls per-hour and per-day. 
git-svn-id: svn://192.168.202.10@2980 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-13 04:08:35 +00:00
mattf b22e0bb335 Added SWITCH custom field type to put buttons on the agent FORM to allow for 
the form to be switched while on an active call.

git-svn-id: svn://192.168.202.10@2976 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-07 06:11:44 +00:00
mattf a6fdcde6b2 Added INSERT_first_onload variable to vicidial.php 
git-svn-id: svn://192.168.202.10@2974 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-26 02:25:50 +00:00
mattf 36b976fa98 Moved AGENT TIME link and Dialable Leads display to not overlap in vicidial.php 
git-svn-id: svn://192.168.202.10@2970 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-21 11:56:50 +00:00
mattf 2ef52550a1 Added pause code manager approval option, requires a manager to approve a 
specific flagged pause code before the agent is allowed to use it in their agent screen.
Added switch lead log entry display to modify lead admin page

git-svn-id: svn://192.168.202.10@2963 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-11 17:18:42 +00:00
mattf 4b0ab3d7b3 Fix for API Hangup after dial timeout in vicidial.php 
git-svn-id: svn://192.168.202.10@2962 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-05 13:20:11 +00:00
mattf d898dd85a2 Changed the hard-coded minimum manual dial timeout in vicidial.php from 49 to 29 seconds 
git-svn-id: svn://192.168.202.10@2954 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-30 16:31:11 +00:00
mattf 397ad60e37 Added code for LOCALFQDN conversion to browser-used server URL for webform and script iframes 
git-svn-id: svn://192.168.202.10@2952 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-27 18:14:03 +00:00
mattf 8f04c94a8e Fix for dial_ingroup error message on external_dial function in api.php 
Added more logging for notices in vicidial.php

git-svn-id: svn://192.168.202.10@2947 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-24 02:31:51 +00:00
mattf a43063abd8 Fix for lead search screen hidden fields, issue #1079 
git-svn-id: svn://192.168.202.10@2943 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-15 02:27:18 +00:00
mattf e01d498653 Added campaign option "Script on top of Dispo" to allow the agent screen 
script tab to cover the dispo screen after hanging up the customer to
 allow for Agent-API-enabled IFRAMEs to control the agent dispo process.

git-svn-id: svn://192.168.202.10@2939 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-06 22:24:17 +00:00
mattf acbb5eecea Fix for pause code issue in vicidial.php 
git-svn-id: svn://192.168.202.10@2937 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-02 22:12:49 +00:00
mattf 5ced3f68bc Added LOGINvar variables, and options.php $INSERT_ variables to vicidial.php 
git-svn-id: svn://192.168.202.10@2930 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-24 19:44:02 +00:00
mattf 39bb9fe537 Fix for rare webform VAR url issue in vicidial.php 
git-svn-id: svn://192.168.202.10@2928 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-23 16:52:21 +00:00
mattf 5ff03c8d6d Added pause_max_dispo, fix for issue #1030 
git-svn-id: svn://192.168.202.10@2922 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-17 14:18:34 +00:00
mattf dd0cbc90c8 Fix for callback alt dial isssue #1066 
git-svn-id: svn://192.168.202.10@2920 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-16 19:51:52 +00:00
mattf 770a818e4f Fix for system summary screen, issue #1068 
git-svn-id: svn://192.168.202.10@2919 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-16 18:38:10 +00:00
mattf 8ca0300241 Added CID Groups, allowing for groups of caller IDs to be defined by state 
or areacode

git-svn-id: svn://192.168.202.10@2917 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-15 18:26:33 +00:00
mattf d06dccb834 Added flag for WebRTC webphone compatibility in iframe in vicidial.php 
git-svn-id: svn://192.168.202.10@2908 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-10 05:04:19 +00:00
mattf 4ab83a9e0c Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached. 
Added new Closed Time features to In-Groups that allow all calls in queue to be presented with an option when the in-group closing time for the day has been reached. Also, an option was added to manually force the end of all queueing of calls for an in-group for the day.
Added dial_ingroup option to Agent API external_dial function.
Added In-Group option to look up timezone of customer when a new lead is added during the routing of the call.

git-svn-id: svn://192.168.202.10@2905 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-07 04:48:33 +00:00
mattf 3bcf1abfc5 Added more agent api pause debug output to vicidial.php 
git-svn-id: svn://192.168.202.10@2896 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-26 13:57:19 +00:00
mattf 796cc9b2b6 Added Process Report 
admin_lists_custom code cleanup
New caller ID name code

git-svn-id: svn://192.168.202.10@2892 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-24 05:46:15 +00:00
mattf 6fef9e093b Added a manual check for vicidial_log entries with a user with no vicidial_agent_log entry to cleanup agent log perl script 
Small javascript fixes, and more debug logging, change to 2018 for vicidial.php

git-svn-id: svn://192.168.202.10@2880 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-05 20:45:25 +00:00
mattf 5a7ee21e57 Added no_empty_session_warnings as agc/options.php setting 
Allowed = in get2post.php script

git-svn-id: svn://192.168.202.10@2877 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-28 23:11:14 +00:00
mattf 55a84094f2 Added List Override setting for Default Transfer Group 
Added caching of inbound call stats for adapt script

git-svn-id: svn://192.168.202.10@2876 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-27 12:47:35 +00:00
mattf 4629b799db Added PREVIEW_ options for get_call_launch 
Added code to old ASTupdate script to handle more gracefully frozen connections to Asterisk

git-svn-id: svn://192.168.202.10@2873 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-15 03:01:55 +00:00
mattf aaf022287a Added Agent Screen Time Report campaign option, to display agent time statistics in the agent screen for the current day. 
git-svn-id: svn://192.168.202.10@2865 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-11-30 08:16:18 +00:00
mattf 1b066679ac Added ability to display inbound email messages in Script tab scripts 
git-svn-id: svn://192.168.202.10@2861 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-11-26 19:21:12 +00:00
mattf 3a8a873b6c Added campaign option to allow agents to pause the Manual Dial Auto Next feature 
git-svn-id: svn://192.168.202.10@2860 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-11-24 20:03:40 +00:00
mattf ff0ebcd509 Added Max Inbound Calls Outcome to allow for different behaviors when an agent reaches their maximum inbound calls for the day 
git-svn-id: svn://192.168.202.10@2859 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-11-24 17:07:47 +00:00
mattf 8fc9728607 Small fix to Hide preview call if preview campaign option is disabled in vicidial.php 
git-svn-id: svn://192.168.202.10@2854 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-11-15 12:14:42 +00:00