Commit Graph
855 Commits
Author SHA1 Message Date
mattf fb563fe4fc Added call_quota_lead_ranking features, EXPERIMENTAL FOR NOW!
git-svn-id: svn://192.168.202.10@3122 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-20 03:54:49 +00:00
mattf f97eb66516 Added API update_cid_group_entry function to admin.php
git-svn-id: svn://192.168.202.10@3118 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-06-28 19:13:15 +00:00
mattf 3b36e8a37f Added copying/deleting of vicidial_url_multi records when copying/deleting campaigns/in-groups in admin.php
git-svn-id: svn://192.168.202.10@3116 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-06-28 12:43:02 +00:00
mattf 1c01e4261f Added new options for campaign agent_screen_time_display setting
added CONNECTED column to Agent Time Detail report

git-svn-id: svn://192.168.202.10@3115 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-06-28 01:32:07 +00:00
mattf 3186b38d1a Added reporting for SIP event logging
git-svn-id: svn://192.168.202.10@3111 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-06-09 14:50:51 +00:00
mattf 86f4e69c24 small fix to admin.php for PHP 7.3 compatibility
git-svn-id: svn://192.168.202.10@3109 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-31 20:49:08 +00:00
mattf 0b5049eb7e Added experimental SIP event logging
git-svn-id: svn://192.168.202.10@3106 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-31 17:32:43 +00:00
mattf 9b3009b6d8 Added list_status_modification_confirmation feature
git-svn-id: svn://192.168.202.10@3105 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-30 14:16:35 +00:00
mattf b7fa9c50e0 Added Admin User Redirect URL settings
git-svn-id: svn://192.168.202.10@3089 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-04-14 14:09:31 +00:00
mattf 82c8956291 Added user override option for next_dial_my_callbacks
git-svn-id: svn://192.168.202.10@3088 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-04-06 20:29:36 +00:00
mattf 0757435542 Added AMD Log Report to the Admin Utilities page
git-svn-id: svn://192.168.202.10@3085 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-30 00:04:13 +00:00
mattf b53954a80b Added READ_ONLY settings container type
git-svn-id: svn://192.168.202.10@3083 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-28 03:16:47 +00:00
mattf 6ba60d1e19 minor fixes to admin documentation
git-svn-id: svn://192.168.202.10@3079 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-22 15:50:12 +00:00
mattf 8b9bc18279 Added more options to the Campaign "Hide Call Log Info" feature to be able to show only the last X number of calls in the Lead Info screen. Also added a User Override setting for this feature.
git-svn-id: svn://192.168.202.10@3076 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-12 14:04:29 +00:00
mattf 8a98c22b72 Added indicators for lists being assigned to non-existing campaigns
git-svn-id: svn://192.168.202.10@3075 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-12 01:56:33 +00:00
mattf 89adc00dab Added feature allowing agents to mute recordings of calls from the agent screen. Must be enabled in System Settings to be able to use it in campaigns. There is also a User Override option.
git-svn-id: svn://192.168.202.10@3072 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-11 03:44:37 +00:00
mattf bf654315f6 Documentation updates, small whiteboard report fix
git-svn-id: svn://192.168.202.10@3071 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-07 21:31:29 +00:00
mattf 2c810e15fd Added new web pages for mobile application
git-svn-id: svn://192.168.202.10@3068 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-03-02 23:08:00 +00:00
mattf 8add47af4f Added options to define the static prompts to use for the Inbound Group "Play Place in Line" feature
git-svn-id: svn://192.168.202.10@3067 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-02-23 15:36:11 +00:00
mattf 4b39c8b86a Added recent session per-call logging and force_fronter_audio_stop Agent API function
git-svn-id: svn://192.168.202.10@3066 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-02-22 18:32:05 +00:00
mattf 1dbd40b34e Added additional $VLforce_index flags in hopper loading script, for high-volume dialing systems
Fix for user-group, in-group and campaign allowed/permissions matching issues
Added updated Greek translation file

git-svn-id: svn://192.168.202.10@3065 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-02-16 13:56:59 +00:00
mattf 042e1be53c Added RA_USER_PHONE On-Hook CID to solve last RINGAGENT issues
git-svn-id: svn://192.168.202.10@3061 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-01-22 01:21:49 +00:00
mattf 1430274774 Added Manual Dial Validation campaign and system settings, forcesa gent to manually enter in the phone number before a call is placed. Does not affect 3way calls or transfers.
git-svn-id: svn://192.168.202.10@3059 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-01-09 08:49:57 +00:00
mattf 6d47be33f4 Fix for DID server IP de-assignment in admin.php
git-svn-id: svn://192.168.202.10@3054 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-11-16 16:37:40 +00:00
mattf cedf39c8e4 Added SYSTEM to Manual Dial Filter campaign options
git-svn-id: svn://192.168.202.10@3051 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-10-05 23:17:59 +00:00
mattf 41c05ddb3b Added external_web_socket_url option
Fix for RINGAGENT calls in AST_update script

git-svn-id: svn://192.168.202.10@3048 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-10-04 00:28:42 +00:00
mattf 64a0c43282 Added _wait_time options to Next Agent Call settings for Campaigns and Inbound Groups.
git-svn-id: svn://192.168.202.10@3042 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-27 04:27:51 +00:00
mattf 2903442d89 Added campaign setting to filter ANYONE Scheduled Callbacks by the DNC settings set in the campaign
git-svn-id: svn://192.168.202.10@3038 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-25 01:18:18 +00:00
mattf 14e1742c99 Added three_way_volume_buttons campaign setting
git-svn-id: svn://192.168.202.10@3036 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-24 04:27:52 +00:00
mattf 95b7144ce9 Added copying of user selected in-groups in copying of an in-group in admin.php
git-svn-id: svn://192.168.202.10@3035 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-22 14:03:48 +00:00
mattf b327cf202f Added daily_reset_limit Lists feature(editable by level 9 users only)
git-svn-id: svn://192.168.202.10@3032 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-16 15:11:54 +00:00
mattf ba8a71944c Added force_fronter_leave_3way Agent API function
git-svn-id: svn://192.168.202.10@3026 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-09 13:28:03 +00:00
mattf 5898dd8330 Added copying of in-group user grades/ranks when copying an in-group in admin.php
git-svn-id: svn://192.168.202.10@3025 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-04 16:14:33 +00:00
mattf 3314e62b24 Added new campaign feature to allow agents to select a specific timezone to use when scheduling callbacks.
git-svn-id: svn://192.168.202.10@3020 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-27 18:47:45 +00:00
mattf 2f2cdd004e Added new campaign feature to automatically reschedule ANYONE callbacks when they are dispositioned as a non-Human-Answered status flag status.
git-svn-id: svn://192.168.202.10@3018 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-19 04:01:41 +00:00
mattf 69192f6696 Added scheduled_callbacks_force_dial campaign feature
git-svn-id: svn://192.168.202.10@3017 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-10 18:56:56 +00:00
mattf 34c19d86ae Added "Agent Screen Logout Link Credentials" System Setting to change the agent screen logout page login link to not include user credentials.
git-svn-id: svn://192.168.202.10@3016 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-07 21:19:17 +00:00
mattf 4527c5e778 missing header added for previous admin.php change
git-svn-id: svn://192.168.202.10@3014 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-07 14:35:14 +00:00
mattf b6aa5325cb small fix to last admin.php change for DIFF display
git-svn-id: svn://192.168.202.10@3013 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-07 14:31:46 +00:00
mattf ec29400c24 Added change for admin change log for Admin Modify Lead to better show lead changes
git-svn-id: svn://192.168.202.10@3012 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-07 14:02:04 +00:00
mattf 8113ebeedb Added the ability for customers to be able to enter a new phone number to be
called back on for the CallerID CallBack Queue feature
Added the new Callmenu Survey Report(linked as "Callmenu Agent" in Reports)

git-svn-id: svn://192.168.202.10@3011 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-06 15:26:23 +00:00
mattf b1865889bc Modified calls to audio file chooser function in admin web pages
Added options to expired list exporter to use different date ranges for exports and deletes

git-svn-id: svn://192.168.202.10@3005 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-07-01 11:31:23 +00:00
mattf 8af6748c0d Modified audio chooser window to appear at height where mouse was clicked in JS functions in admin web screens
git-svn-id: svn://192.168.202.10@3002 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-06-20 01:45:07 +00:00
mattf cafdf4bda9 Fix for issue #1108 in admin.php
git-svn-id: svn://192.168.202.10@3000 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-06-13 13:45:24 +00:00
mattf 6241eb7344 Added campaign features for Dead Call Trigger. Allowing an audio alert to be sent to an agent and/or a back-end URL to be submitted when an agent has been in a dead call for X number of seconds.
git-svn-id: svn://192.168.202.10@2999 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-06-11 21:51:32 +00:00
mattf 010ca7bc4c Small DID bug fix, added Call Menus list on Modify Call Time page on admin.php
git-svn-id: svn://192.168.202.10@2995 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-30 04:27:00 +00:00
mattf ec2f425895 Fix for QM live monitoring
Fix for Issue #1102

git-svn-id: svn://192.168.202.10@2993 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-29 15:05:33 +00:00
mattf 725c2c6483 Added In-Group option for Enter In-Group URL, which can send a URL request when a caller enters an In-Group right before the system looks for an agent to send the call to.
git-svn-id: svn://192.168.202.10@2987 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-21 10:08:40 +00:00
mattf 6c7af512a5 Added In-Group option for Waiting Call On/Off URL, which we added to allow
clients the ability to automatically control a web-power-switch to turn lights on and off if there are any calls waiting in an In-Group.

git-svn-id: svn://192.168.202.10@2984 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-20 12:04:51 +00:00
mattf fe04f0bba9 Added per-user options for maximum number of outbound manual dial hopper calls per-hour and per-day.
git-svn-id: svn://192.168.202.10@2980 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-13 04:08:35 +00:00