ViciDial/agc_2-X
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fe04f0bba97f37cfa4020d30574c8d4dcfea79d7
Commit Graph
876 Commits
Author SHA1 Message Date
mattf fe04f0bba9 Added per-user options for maximum number of outbound manual dial hopper calls per-hour and per-day. 
git-svn-id: svn://192.168.202.10@2980 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-13 04:08:35 +00:00
mattf 403c577a97 Added --YearYMDdatedir option to AST_CRON_3_ftp.pl script 
git-svn-id: svn://192.168.202.10@2978 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-12 00:46:22 +00:00
mattf b76bf2b3fc Changed to use server-specific cid_channels_recent table 
git-svn-id: svn://192.168.202.10@2977 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-11 20:55:35 +00:00
mattf d896cb74af admin.php help fixes 
Conf update script Fix for high-volume systems, added varibles to hangup queryCID

git-svn-id: svn://192.168.202.10@2969 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-21 03:29:19 +00:00
mattf bbf506a556 Fix for list mix to use call count limit on initial count in hopper loading script, issue #1094 
git-svn-id: svn://192.168.202.10@2967 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-19 15:13:17 +00:00
mattf 2ef52550a1 Added pause code manager approval option, requires a manager to approve a 
specific flagged pause code before the agent is allowed to use it in their agent screen.
Added switch lead log entry display to modify lead admin page

git-svn-id: svn://192.168.202.10@2963 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-11 17:18:42 +00:00
mattf 2f9112625e Added look-ups from archive log tables if no recent log entries found in VICIDIAL_fix_list_statuses.pl script 
git-svn-id: svn://192.168.202.10@2961 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-04 15:24:43 +00:00
mattf c285a01208 Updated telnet login process to work with newer Asterisk versions in send-action-child, output, phone bin scripts 
git-svn-id: svn://192.168.202.10@2960 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-03 20:13:54 +00:00
mattf 8f04c94a8e Fix for dial_ingroup error message on external_dial function in api.php 
Added more logging for notices in vicidial.php

git-svn-id: svn://192.168.202.10@2947 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-24 02:31:51 +00:00
mattf 8a42935f87 Translated phrases fixes, issue #1081 
Added AST_expired_list_exporter.pl script

git-svn-id: svn://192.168.202.10@2944 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-16 11:56:34 +00:00
mattf c78fdbc3b8 Added complete GDPR compliance features 
git-svn-id: svn://192.168.202.10@2936 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-02 21:10:53 +00:00
mattf 3682a5c368 Fix to allow for commented(#) lines in filters for hopper 
git-svn-id: svn://192.168.202.10@2933 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-01 19:56:04 +00:00
mattf d5413661bb Added additional logging for Timeclock end-of-day processes 
Ssmall changes for Inbound Queue No Dial

git-svn-id: svn://192.168.202.10@2932 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-01 18:45:21 +00:00
mattf 95eb55c597 fix for AST_VDadapt.pl issue 
git-svn-id: svn://192.168.202.10@2918 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-15 18:42:44 +00:00
mattf 8ca0300241 Added CID Groups, allowing for groups of caller IDs to be defined by state 
or areacode

git-svn-id: svn://192.168.202.10@2917 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-15 18:26:33 +00:00
mattf 3e73551aa6 Added callback_datetime as dispo call url variable 
small fix to cached stats in AST_VDadapt.pl script

git-svn-id: svn://192.168.202.10@2913 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-12 21:41:03 +00:00
mattf 4ab83a9e0c Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached. 
Added new Closed Time features to In-Groups that allow all calls in queue to be presented with an option when the in-group closing time for the day has been reached. Also, an option was added to manually force the end of all queueing of calls for an in-group for the day.
Added dial_ingroup option to Agent API external_dial function.
Added In-Group option to look up timezone of customer when a new lead is added during the routing of the call.

git-svn-id: svn://192.168.202.10@2905 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-07 04:48:33 +00:00
mattf 1c0be8416a Fix for no-dial options in auto-dial script 
Added live call and shortage counts per server tables to campaign debug report

git-svn-id: svn://192.168.202.10@2903 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-01 17:46:27 +00:00
mattf a38bbc1c06 Added more debug for INBOUND NO-AGENT NO-DIAL 
git-svn-id: svn://192.168.202.10@2902 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-31 19:40:40 +00:00
mattf 653b7a88a5 Bug fix for new Inbound No-Agent No-Dial feature 
git-svn-id: svn://192.168.202.10@2901 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-31 17:14:02 +00:00
mattf d2019971ab Added inbound_no_agents_no_dial campaign options 
git-svn-id: svn://192.168.202.10@2898 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-31 05:08:15 +00:00
mattf 7554806b1f Added flush for cid_channels_recent table 
git-svn-id: svn://192.168.202.10@2890 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-12 14:49:41 +00:00
mattf 896e2acc5e Added anyone_callback_inactive_lists system setting and functionality 
git-svn-id: svn://192.168.202.10@2889 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-12 00:03:05 +00:00
mattf 6fef9e093b Added a manual check for vicidial_log entries with a user with no vicidial_agent_log entry to cleanup agent log perl script 
Small javascript fixes, and more debug logging, change to 2018 for vicidial.php

git-svn-id: svn://192.168.202.10@2880 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-01-05 20:45:25 +00:00
mattf 8d1be04e50 Added lead_status_search Non-Agent API function 
Added more debug logging to ASTupdate AMI2 script

git-svn-id: svn://192.168.202.10@2878 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-29 21:46:15 +00:00
mattf 55a84094f2 Added List Override setting for Default Transfer Group 
Added caching of inbound call stats for adapt script

git-svn-id: svn://192.168.202.10@2876 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-27 12:47:35 +00:00
mattf 4629b799db Added PREVIEW_ options for get_call_launch 
Added code to old ASTupdate script to handle more gracefully frozen connections to Asterisk

git-svn-id: svn://192.168.202.10@2873 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-15 03:01:55 +00:00
mattf 5bd8f6f027 Fix for double-dialing issue on high-volume systems 
git-svn-id: svn://192.168.202.10@2870 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-12-06 01:33:38 +00:00
mattf 5c2fa5d465 Added yesterday variable to email subject 
git-svn-id: svn://192.168.202.10@2849 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-11-08 14:54:23 +00:00
mattf ca4fcbfb19 Added --wipe-closer-log flag to ADMIN_archive_log_tables.pl 
Added queue_log logging to inbound email handling

git-svn-id: svn://192.168.202.10@2847 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-10-26 14:27:27 +00:00
mattf d12f003130 Added process debug with --DebugXXX flag and screen logging for main processes and screenlog rolling 
git-svn-id: svn://192.168.202.10@2837 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-10-11 03:16:27 +00:00
mattf bba2a61301 Fixed timeout erase channels issue, added more debug output in AMI2 update script 
git-svn-id: svn://192.168.202.10@2832 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-10-03 03:12:41 +00:00
mattf 7c1b48a9e5 Fine-tuning of Asterisk 13 compatible code changes 
git-svn-id: svn://192.168.202.10@2826 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-30 13:47:18 +00:00
mattf 23efb62a70 Fix for recordings beginning with CALLID 
more updates for Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2819 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-22 02:17:39 +00:00
mattf efc974d2c7 Added note about required version of Perl module Net Telnet 3.0.4. Must upgrade if using version older than April 21, 2013. 
Disabled telnet logging in two of the new AMI2 scripts

git-svn-id: svn://192.168.202.10@2818 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-21 22:36:21 +00:00
mattf 7c00875818 Added option for Auto-inactive of expired lists 
Fixed issue with using CALLID at beginning of recording filename
Added partial experimantal Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2817 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-21 12:28:02 +00:00
mattf c58b8ec413 Added screen_colors.php include file for uniform screen color code 
Added uniqueid logging to vicidial_xfer_log, as well as archiving of that table

git-svn-id: svn://192.168.202.10@2812 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-03 13:56:49 +00:00
mattf 09629beb63 Added filename_override option for Automated Reports, added more space for report_times 
More cleanup of reports and formatting

git-svn-id: svn://192.168.202.10@2809 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-25 21:11:38 +00:00
mattf b047a748dc Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio 
Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection

git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-17 17:34:09 +00:00
mattf 388a291658 Fix for Cross-Cluster phones where phone_type has "trunk" in it 
Added user_call_log archiving when over 1000000 records
Added new options to Fronter/Closer report

git-svn-id: svn://192.168.202.10@2801 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-10 01:52:06 +00:00
mattf b4a584cbc8 Added AST_agent_wait_check.pl script to send out emails if there are agents 
waiting more than X seconds, configurable through a Settings Container.

git-svn-id: svn://192.168.202.10@2798 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-07-30 13:25:09 +00:00
mattf 50dd55dcd3 Added counter variable to HTTP Agent Push events 
Added caching of hourly log totals for AST_VDadapt.pl script

git-svn-id: svn://192.168.202.10@2797 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-07-26 13:30:36 +00:00
mattf 653216ffd8 Added more debug and '8days' date option to email web report script 
git-svn-id: svn://192.168.202.10@2795 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-07-19 16:47:02 +00:00
mattf 0b5d74c37f Fixed help documentation for delay seconds in ADMIN keepalive script, issue #1025 
git-svn-id: svn://192.168.202.10@2790 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-07-11 12:26:14 +00:00
mattf 805da0ff7b Added concurrency check, and skip CLI option to the timeclock auto-logout perl script 
git-svn-id: svn://192.168.202.10@2786 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-07-05 13:15:06 +00:00
mattf 99cd88a561 Added DIAL status for manual dial agent calls that have not been answered in Real-Time Report and Non-Agent API functions 
git-svn-id: svn://192.168.202.10@2780 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-15 04:37:47 +00:00
mattf 7e8eb377b8 call logging bug fixed in vdc_db_query.php 
Added option for fixing length_in_sec on vicidial_log and vicidial_closer_log records in AST_cleanup_agent_log.pl script

git-svn-id: svn://192.168.202.10@2778 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-10 13:15:34 +00:00
mattf cee52889a0 Added basic one-way Cross-Cluster-Communication feature 
Added ccc_lead_info API function
If phone entry fullname and cidnumber are empty, don't populate a callerid conf line in ADMIN_keepalive_ALL.pl script

git-svn-id: svn://192.168.202.10@2776 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-09 20:13:55 +00:00
mattf 1e5dc3ec83 Started adding support for Asterisk 13, AST_vm_update.pl 
git-svn-id: svn://192.168.202.10@2775 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-09 14:03:12 +00:00
mattf 7d611076ef Fixed issue #1019 AST_VDhopper.pl 
git-svn-id: svn://192.168.202.10@2763 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-05-31 12:41:40 +00:00