#!/usr/bin/perl # # VDL_CID_lookup.agi version 2.6 # # runs after a call goes through AMD in extensions.conf to send the call on to # it's proper destination # # You need to put lines similar to those below in your extensions.conf file: # # ; VICIDIAL_auto_dialer transfer script AMD with Load Balanced: # exten => 8369,1,Ringing # exten => 8369,2,Wait(1) # exten => 8369,3,Answer # exten => 8369,4,AGI(VDL_CID_lookup.agi) # exten => 8369,5,AGI(agi-VDAD_ALL_inbound.agi,CID-----LB-----IN_TEST-----7275551212-----Closer-----park----------999-----1) # exten => 8369,6,Hangup # exten => 8369,7,AGI(call_logCID.agi,${EXTEN}-----${CALLERID}-----${CALLERIDNUM}-----${CALLERIDNAME}) # exten => 8369,8,AGI(agi-VDADinbound_NI_DNC_CIDlookup.agi) # exten => 8369,9,Hangup # # # Copyright (C) 2013 Matt Florell LICENSE: GPLv2 # # changes: # 80930-0226 - first build # 81015-1702 - added filter stats # 130108-1836 - Changes for Asterisk 1.8 compatibility # $filter_stats = 1; $script = 'VDL_CID_lookup.agi'; ($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time); $year = ($year + 1900); $mon++; if ($mon < 10) {$mon = "0$mon";} if ($mday < 10) {$mday = "0$mday";} if ($hour < 10) {$hour = "0$hour";} if ($min < 10) {$min = "0$min";} if ($sec < 10) {$sec = "0$sec";} $now_date_epoch = time(); $now_date = "$year-$mon-$mday $hour:$min:$sec"; $SQLdate = "$year-$mon-$mday $hour:$min:$sec"; # default path to astguiclient configuration file: $PATHconf = '/etc/astguiclient.conf'; open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n"; @conf = ; close(conf); $i=0; foreach(@conf) { $line = $conf[$i]; $line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi; if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) ) {$PATHhome = $line; $PATHhome =~ s/.*=//gi;} if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) ) {$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;} if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) ) {$PATHagi = $line; $PATHagi =~ s/.*=//gi;} if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) ) {$PATHweb = $line; $PATHweb =~ s/.*=//gi;} if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) ) {$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;} if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) ) {$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;} if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) ) {$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;} if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) ) {$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;} if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) ) {$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;} if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) ) {$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;} if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) ) {$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;} if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) ) {$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;} $i++; } if (!$VARDB_port) {$VARDB_port='3306';} if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";} use DBI; use Asterisk::AGI; $AGI = new Asterisk::AGI; $dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass") or die "Couldn't connect to database: " . DBI->errstr; ### Grab Server values from the database $stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; $rec_count=0; while ($sthArows > $rec_count) { $AGILOG = '0'; @aryA = $sthA->fetchrow_array; $DBagi_output = "$aryA[0]"; if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';} if ($DBagi_output =~ /FILE/) {$AGILOG = '2';} if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';} $rec_count++; } $sthA->finish(); ### begin parsing run-time options ### if (length($ARGV[0])>1) { if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;} $i=0; while ($#ARGV >= $i) { $args = "$args $ARGV[$i]"; if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;} $i++; } if ($args =~ /--help/i) { print "allowed run time options:\n [-q] = quiet\n [-t] = test\n [-debug] = verbose debug messages\n\n"; } else { if ($args =~ /-V/i) { $V=1; } if ($args =~ /-debug/i) { $DG=1; } if ($args =~ /-dbAVS/i) { $DGA=1; } if ($args =~ /-q/i) { $q=1; $Q=1; } if ($args =~ /-t/i) { $TEST=1; $T=1; } } } $|=1; while() { chomp; last unless length($_); if ($AGILOG) { if (/^agi_(\w+)\:\s+(.*)$/) { $AGI{$1} = $2; } } if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid = $unique_id;} if (/^agi_priority\:\s+(.*)$/) {$priority = $1;} if (/^agi_channel\:\s+(.*)$/) {$channel = $1;} if (/^agi_extension\:\s+(.*)$/) {$extension = $1;} if (/^agi_type\:\s+(.*)$/) {$type = $1;} if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1; $calleridnum = $callerid;} if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;} } if ( (length($callerid)>20) && ($callerid =~ /\"\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S/) ) { $callerid =~ s/^\"//gi; $callerid =~ s/\".*$//gi; } if ( ( (length($calleridname)>5) && ( (!$callerid) or ($callerid =~ /unknown|private|00000000/i) or ($callerid =~ /5551212/) ) ) or ( (length($calleridname)>17) && ($calleridname =~ /\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/) ) ) { $callerid = $calleridname; } if ($AGILOG) {$agi_string = "AGI Environment Dump:"; &agi_output;} foreach $i (sort keys %AGI) { if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;} } if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|BUS: $business_hours|"; &agi_output;} $callerid =~ s/\"//gi; if ($filter_stats > 0) { ### find out if phone number exists in the vicidial_list table $stmtA = "SELECT count(*) FROM vicidial_list where phone_number = '$callerid';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VDL_count = "$aryA[0]"; } $sthA->finish(); if ($VDL_count < 1) { $priority = ($priority + 3); $stmtA = "INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,start_time,comment_a,comment_b) values('$uniqueid','$channel','$VARserver_ip','$callerid','$extension','$SQLdate','INBOUND_IVR_FILTER','NOT_FOUND')"; if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} $affected_rows = $dbhA->do($stmtA); if ($AGILOG) {$agi_string = "-- cid_lookup finish: : |$affected_rows|$callerid|$priority|NOT_FOUND|"; &agi_output;} print "SET PRIORITY $priority\n"; $result = ; checkresult($result); $dbhA->disconnect(); exit; } else ################# LEAD IN SYSTEM, FILTER FURTHER ######################### { $stmtA = "SELECT count(*) FROM vicidial_list where phone_number = '$callerid' and status IN('A1','A2','A3','A4','SALE');"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $sales_count = "$aryA[0]"; } $sthA->finish(); if ($sales_count > 0) { $priority = ($priority + 3); $stmtA = "INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,start_time,comment_a,comment_b,comment_c) values('$uniqueid','$channel','$VARserver_ip','$callerid','$extension','$SQLdate','INBOUND_IVR_FILTER','EXISTING','SALE')"; if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} $affected_rows = $dbhA->do($stmtA); if ($AGILOG) {$agi_string = "-- cid_lookup finish: : |$affected_rows|$callerid|$priority|EXISTING|SALE|"; &agi_output;} print "SET PRIORITY $priority\n"; $result = ; checkresult($result); $dbhA->disconnect(); exit; } $stmtA = "SELECT count(*) FROM vicidial_list where phone_number = '$callerid' and status IN('DNC');"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $dnc_count = "$aryA[0]"; } $sthA->finish(); if ($dnc_count > 0) { $priority = ($priority + 3); $stmtA = "INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,start_time,comment_a,comment_b,comment_c) values('$uniqueid','$channel','$VARserver_ip','$callerid','$extension','$SQLdate','INBOUND_IVR_FILTER','EXISTING','DNC')"; if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} $affected_rows = $dbhA->do($stmtA); if ($AGILOG) {$agi_string = "-- cid_lookup finish: : |$affected_rows|$callerid|$priority|EXISTING|DNC|"; &agi_output;} print "SET PRIORITY $priority\n"; $result = ; checkresult($result); $dbhA->disconnect(); exit; } $stmtA = "SELECT count(*) FROM vicidial_list where phone_number = '$callerid' and list_id NOT IN('999999');"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $archive_count = "$aryA[0]"; } $sthA->finish(); if ($archive_count < 1) { $priority = ($priority + 3); $stmtA = "INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,start_time,comment_a,comment_b,comment_c) values('$uniqueid','$channel','$VARserver_ip','$callerid','$extension','$SQLdate','INBOUND_IVR_FILTER','EXISTING','ARCHIVE')"; if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} $affected_rows = $dbhA->do($stmtA); if ($AGILOG) {$agi_string = "-- cid_lookup finish: : |$affected_rows|$callerid|$priority|EXISTING|ARCHIVE|"; &agi_output;} print "SET PRIORITY $priority\n"; $result = ; checkresult($result); $dbhA->disconnect(); exit; } $stmtA = "INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,start_time,comment_a,comment_b,comment_c) values('$uniqueid','$channel','$VARserver_ip','$callerid','$extension','$SQLdate','INBOUND_IVR_FILTER','CLEAN','TO_AGENT')"; if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} $affected_rows = $dbhA->do($stmtA); if ($AGILOG) {$agi_string = "-- cid_lookup finish: : |$affected_rows|$callerid|$priority|EXISTING|CLEAN|"; &agi_output;} exit; } } else { ### find out if phone number exists in the vicidial_list table $stmtA = "SELECT count(*) FROM vicidial_list where phone_number = '$callerid' and list_id NOT IN('999999');"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VDL_count = "$aryA[0]"; } $sthA->finish(); if ($VDL_count < 1) { $priority = ($priority + 3); if ($AGILOG) {$agi_string = "-- cid_lookup finish: |$priority|$callerid"; &agi_output;} print "SET PRIORITY $priority\n"; $result = ; checkresult($result); } } $dbhA->disconnect(); exit; sub checkresult { my ($res) = @_; my $retval; $tests++; chomp $res; if ($res =~ /^200/) { $res =~ /result=(-?\d+)/; if (!length($1)) { # print STDERR "FAIL ($res)\n"; $fail++; } else { # print STDERR "PASS ($1)\n"; $pass++; } } else { # print STDERR "FAIL (unexpected result '$res')\n"; $fail++; } } sub agi_output { if ($AGILOG >=2) { ### open the log file for writing ### open(Lout, ">>$AGILOGfile") || die "Can't open $AGILOGfile: $!\n"; print Lout "$now_date|$script|$agi_string\n"; close(Lout); } ### send to STDERR writing ### if ( ($AGILOG == '1') || ($AGILOG == '3') ) {print STDERR "$now_date|$script|$agi_string\n";} $agi_string=''; }