\n\n";


if ($callmenus_to_print < 1 || ($report_type=="SINGLE_AGENT" && !$user) || !$report_type || !$submit)
	{
	$MAIN.="\n\n";
	$MAIN.=_QXZ("PLEASE ENTER A USER ID, SELECT CALLMENUS AND DATE RANGE ABOVE AND CLICK SUBMIT")."\n";
	}

else
	{
	$MAIN.=_QXZ("Callmenu Report").": $query_date_BEGIN "._QXZ("to")." $query_date_END               $NOW_TIME\n";
	$MAIN.="                  "._QXZ("Report").": $report_type\n";
#	$MAIN.="               "._QXZ("Campaigns").": $group_string\n";
	$MAIN.="         "._QXZ("Tracking groups").": $callmenu_string\n";

	$CSV_text="\""._QXZ("Callmenu Report").": $query_date_BEGIN "._QXZ("to")." $query_date_END\",\"$NOW_TIME\"\n";

	$TOTALcalls=0;
	$NOCALLERIDcalls=0;
	$UNIQUEcallers=0;
	$totFLOWivr_time=0;
	$totFLOWtotal_time=0;

	##### Grab all records for the IVR for the specified time period
/*
#	$stmt="select ".$live_inbound_log_table.".uniqueid,extension,start_time,comment_a,comment_b,comment_d,UNIX_TIMESTAMP(start_time),phone_ext from ".$live_inbound_log_table.", ".$vicidial_agent_log_table." where start_time >= '$query_date_BEGIN' and start_time <= '$query_date_END' and comment_b in ($callmenu_SQL) and ".$vicidial_agent_log_table.".uniqueid=".$live_inbound_log_table.".uniqueid and ".$vicidial_agent_log_table.".user='$user' and ".$vicidial_agent_log_table.".campaign_id in ($campaign_SQL) order by uniqueid,start_time;";
	$rslt=mysql_to_mysqli($stmt, $link);
	$logs_to_print = mysqli_num_rows($rslt);
	$p=0;
	while ($p < $logs_to_print)
		{
		$row=mysqli_fetch_row($rslt);
		$uniqueid[$p] =		$row[0];
		$extension[$p] =	$row[1];
		$start_time[$p] =	$row[2];
		$comment_a[$p] =	$row[3];
		$comment_b[$p] =	$row[4];
		$comment_d[$p] =	$row[5];
		$epoch[$p] =		$row[6];
		$phone_ext[$p] =	$row[7];
		$p++;
		}
*/

	if ($report_type=="SINGLE_AGENT") {
		$MAIN.="                   "._QXZ("Agent").": $user\n";
		$al_stmt="select uniqueid, event_time from ".$vicidial_agent_log_table." where uniqueid is not null and uniqueid!='' and event_time>='$query_date_BEGIN 00:00:00' and event_time<='$query_date_END 23:59:59' and user='$user' order by uniqueid asc";
		if ($DB) {$MAIN.="$al_stmt\n";}
		$al_rslt=mysql_to_mysqli($al_stmt, $link);
		$max_prompts=0;
		$prompts_array=array();
		$calls_array=array();
		$total_calls_array=array();
		$HTML_text="";
		while ($al_row=mysqli_fetch_row($al_rslt)) 
			{
			$uniqueid=$al_row[0];
			$start_time=$al_row[1];
			$vl_stmt="select phone_ext, comment_b, comment_d, start_time from ".$live_inbound_log_table." where uniqueid='$uniqueid' and comment_d like '%>%' order by start_time";
			if ($DB) {$MAIN.="$vl_stmt\n";}
			$vl_rslt=mysql_to_mysqli($vl_stmt, $link);
			$call_rslt="";
			$total_points=0;
			$sq=0;
			$prompts=0;
			while ($vl_row=mysqli_fetch_row($vl_rslt)) 
				{
				$phone_ext=$vl_row[0];
				$comment_b=$vl_row[1];
				$comment_d=$vl_row[2];
				# $start_time=$vl_row[3];
				
				if (preg_match('/\>[0-9]$/', $comment_d)) 
					{
					$qa_array=explode(">", $comment_d);
					if (in_array($qa_array[0], $selected_callmenus)) 
						{
						$calls_array["$uniqueid"]["start_time"]="$start_time";
						$calls_array["$uniqueid"]["phone"]="$phone_ext";
						$total_points+=$qa_array[1];
						$prompts_array["$qa_array[0]"]+=$qa_array[1];
						$calls_array["$uniqueid"]["$qa_array[0]"]=($qa_array[1]+0);
						$total_calls_array["$uniqueid"]++;
						}
					}
				}
			if ($prompts>$max_prompts) {$max_prompts=$prompts;}
			}
		$total_calls=count($total_calls_array);
		$CSV_text="\""._QXZ("PHONE")."\",\""._QXZ("START TIME")."\",";
		$CSV_text_end="\""._QXZ("TOT. CALLS").": $total_calls\",\""._QXZ("POINT TOTALS").":\",";

		$HTML_text="";
		$HTML_text.="";
		$HTML_text_end="";

		ksort($prompts_array);
		$grand_total=0;
#		while (list($key, $val)=each($prompts_array)) 
		foreach($prompts_array as $key => $val)
			{
			$val+=0;
			$grand_total+=$val;
			$CSV_text.="\"$key\",";
			$CSV_text_end.="\"$val\",";
			$HTML_text.="";
			$HTML_text_end.="";
			}	
		$HTML_text_end.="";
		$CSV_text_end.="\"$grand_total\"\n";
		$HTML_text.="";
		$CSV_text.="\""._QXZ("TOTAL POINTS")."\"\n";

		ksort($calls_array);
#		while (list($key, $val)=each($calls_array)) 
		foreach($calls_array as $key => $val)
			{
			$CSV_text.="\"".$calls_array[$key]["phone"]."\",\"".$calls_array[$key]["start_time"]."\",";
			$HTML_text.="";
			reset($prompts_array);
			$call_points=0;
#			while (list($key2, $val2)=each($prompts_array)) 
			foreach($prompts_array as $key2 => $val2)
				{
				$CSV_text.="\"".($calls_array[$key][$key2]+0)."\",";
				$HTML_text.="";
				$call_points+=($calls_array[$key][$key2]+0);
				}	
			$CSV_text.="\"".($call_points+0)."\"\n";
			$HTML_text.="";
			}

		$CSV_text.=$CSV_text_end;

		$HTML_text.=$HTML_text_end;
		$HTML_text.="
PHONE
"._QXZ("START TIME")."
"._QXZ("TOT. CALLS").": $total_calls
"._QXZ("POINT TOTALS").":
$key
$val
$grand_total
"._QXZ("TOTAL POINTS").":
".$calls_array[$key]["phone"]."
".$calls_array[$key]["start_time"]."
".($calls_array[$key][$key2]+0)."
".($call_points+0)."
";
	} else {
		$al_stmt="select uniqueid,user from ".$vicidial_agent_log_table." where uniqueid is not null and uniqueid!='' and event_time>='$query_date_BEGIN 00:00:00' and event_time<='$query_date_END 23:59:59' order by uniqueid asc";
		if ($DB) {$MAIN.="$al_stmt\n";}
		$al_rslt=mysql_to_mysqli($al_stmt, $link);
		$max_prompts=0;
		$prompts_array=array();
		$agent_array=array();
		$calls_array=array();
		$total_calls_array=array();
		$HTML_text="";
		$CSV_text="";
		while ($al_row=mysqli_fetch_row($al_rslt)) 
			{
			$uniqueid=$al_row[0];
			$agent=$al_row[1];
			$user_stmt="select full_name from vicidial_users where user='$agent'";
			$user_rslt=mysql_to_mysqli($user_stmt, $link);
			if (mysqli_num_rows($user_rslt)>0) {
				$user_row=mysqli_fetch_row($user_rslt);
				$full_name=$user_row[0];
			} else {
				$full_name=$agent;
			}
			$vl_stmt="select phone_ext, comment_b, comment_d, start_time from ".$live_inbound_log_table." where uniqueid='$uniqueid' and comment_d like '%>%' order by start_time";
			if ($DB) {$MAIN.="$vl_stmt\n";}
			$vl_rslt=mysql_to_mysqli($vl_stmt, $link);
			$call_rslt="";
			$total_points=0;
			$sq=0;
			$prompts=0;
			while ($vl_row=mysqli_fetch_row($vl_rslt)) 
				{
				$phone_ext=$vl_row[0];
				$comment_b=$vl_row[1];
				$comment_d=$vl_row[2];
				$start_time=$vl_row[3];
				$calls_array["$uniqueid"]++;
				if (preg_match('/\>[0-9]$/', $comment_d)) 
					{
					$qa_array=explode(">", $comment_d);
					if (in_array($qa_array[0], $selected_callmenus)) 
						{
						$agent_array["$agent"]["AGENT"]=$full_name;
						$total_points+=$qa_array[1];
						$prompts_array["$qa_array[0]"]+=$qa_array[1];
						$agent_array["$agent"]["$qa_array[0]"]+=$qa_array[1];
						$agent_array["$agent"]["TOTAL"]+=$qa_array[1];
						$total_calls_array["$agent"]["$uniqueid"]++;
						}
					}
				}
			if ($prompts>$max_prompts) {$max_prompts=$prompts;}
			}
		# $total_calls=count($total_calls_array);

		$CSV_text="\""._QXZ("AGENT")."\",";
		$CSV_text_end="\""._QXZ("TOTALS").":\",";


		$HTML_text="";
		$HTML_text.="";
		$HTML_text_end="";


		
		ksort($prompts_array);
		$grand_total=0;
#		while (list($key, $val)=each($prompts_array)) 
		foreach($prompts_array as $key => $val)
			{
			$val+=0;
			$grand_total+=$val;
			$CSV_text.="\"$key\",";
			$CSV_text_end.="\"$val\",";
			$HTML_text.="";
			$HTML_text_end.="";
			}	
		$HTML_text.="";
		$HTML_text.="";
		$CSV_text.="\""._QXZ("TOTAL POINTS")."\",";
		$CSV_text.="\""._QXZ("TOTAL CALLS")."\"\n";

		uasort($agent_array, function ($i, $j) 
			{
			$a = $i['TOTAL'];
			$b = $j['TOTAL'];
			if ($a == $b) return 0;
			elseif ($a > $b) return -1;
			else return 1;
			});

		$total_calls=0;
#		while (list($key, $val)=each($agent_array)) 
		foreach($agent_array as $key => $val)
			{
			$CSV_text.="\"".$agent_array[$key]["AGENT"]."\",";
			$HTML_text.="";
			reset($prompts_array);
#			while (list($key2, $val2)=each($prompts_array)) 
			foreach($prompts_array as $key2 => $val2)
				{
				$CSV_text.="\"".($agent_array[$key][$key2]+0)."\",";
				$HTML_text.="";
				$call_points+=($agent_array[$key][$key2]+0);
				}	
			$CSV_text.="\"".($agent_array[$key]["TOTAL"]+0)."\"";
			$CSV_text.="\"".(count($total_calls_array[$key])+0)."\"\n";
			$HTML_text.="";
			$HTML_text.="";
			$total_calls+=count($total_calls_array[$key]);
			}
		$HTML_text_end.="";
		$CSV_text_end.="\"$grand_total\",\"$total_calls\"\n";


		$CSV_text.=$CSV_text_end;

		$HTML_text.=$HTML_text_end;
		$HTML_text.="
"._QXZ("AGENT")."
"._QXZ("TOTALS").":
$key
$val
"._QXZ("TOTAL POINTS").":
"._QXZ("TOTAL CALLS").":
".$agent_array[$key]["AGENT"]."
".($agent_array[$key][$key2]+0)."
".($agent_array[$key]["TOTAL"]+0)."
".(count($total_calls_array[$key])+0)."
$grand_total
$total_calls
";

	}


	$MAIN.=$HTML_text;
	$ENDtime = date("U");
	$RUNtime = ($ENDtime - $STARTtime);
	$MAIN.="\n"._QXZ("Run Time").": $RUNtime "._QXZ("seconds")."|$db_source\n";
	$MAIN.="