#!/usr/bin/perl # # AST_send_URL.pl version 2.14 # # DESCRIPTION: # This script is spawned for remote agents when the Start Call URL is set in the # campaign or in-group that the call came from when sent to the remote agent. # This script is also used for the Add-Lead-URL feature in In-groups and for # QM socket-send as well as from call menus using a settings container. # # Copyright (C) 2023 Matt Florell LICENSE: AGPLv2 # # CHANGES # 100622-0929 - First Build # 100929-0918 - Added function variable and new Add Lead URL function # 110731-0127 - Added call_id variable and logging # 121120-0925 - Added QM socket-send functionality # 130402-2307 - Added user_group variable # 141211-1742 - Added list override for no-agent url # 141219-1218 - url logging fix for some inputs # 150114-2037 - Added list_name variable # 150429-0910 - Added campaign variables # 150609-1931 - Added list_description variable # 150703-1542 - Fixed issue with list_id check # 150711-1501 - Changed to add more logging and better HTTPS support # 170202-2321 - Added SC_CALL_URL function # 170509-1545 - Added --A--SQLdate--B-- variable # 180519-1741 - Added INGROUP_WCU_ON & INGROUP_WCU_OFF functions # 180520-2002 - Added ENTER_INGROUP_URL function # 180601-0929 - Added full_name and launch_user variable options # 210519-2208 - Added DB disconnect and reconnect to save DB connections on long response time URLs # 230204-2145 - Added ability to use ALT na_call_url entries, added status input # $|++; use Getopt::Long; ### Initialize date/time vars ### my $secX = time(); #Start time ($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time); $year = ($year + 1900); $mon++; if ($mon < 10) {$mon = "0$mon";} if ($mday < 10) {$mday = "0$mday";} if ($hour < 10) {$hour = "0$hour";} if ($min < 10) {$min = "0$min";} if ($sec < 10) {$sec = "0$sec";} $now_date = "$year-$mon-$mday $hour:$min:$sec"; ### Initialize run-time variables ### my ($CLOhelp, $SYSLOG,$DB, $DBX); my ($campaign, $lead_id, $phone_number, $call_type, $user, $uniqueid, $alt_dial, $call_id, $status, $function, $container); my $FULL_LOG = 1; $url_function = 'other'; $US='_'; ### begin parsing run-time options ### if (scalar @ARGV) { GetOptions('help!' => \$CLOhelp, 'SYSLOG!' => \$SYSLOG, 'campaign=s' => \$campaign, 'lead_id=s' => \$lead_id, 'phone_number=s' => \$phone_number, 'call_type=s' => \$call_type, 'user=s' => \$user, 'uniqueid=s' => \$uniqueid, 'alt_dial=s' => \$alt_dial, 'call_id=s' => \$call_id, 'list_id:s' => \$list_id, 'status:s' => \$status, 'function=s' => \$function, 'container=s' => \$container, 'debug!' => \$DB, 'debugX!' => \$DBX, 'fulllog!' => \$FULL_LOG, 'compat_url=s' => \$compat_url); $DB = 1 if ($DBX); if ($DB) { print "\n----- DEBUGGING -----\n\n"; print "\n----- SUPER-DUPER DEBUGGING -----\n\n" if ($DBX); print " SYSLOG: $SYSLOG\n" if ($SYSLOG); print " campaign: $campaign\n" if ($campaign); print " lead_id: $lead_id\n" if ($lead_id); print " phone_number: $phone_number\n" if ($phone_number); print " call_type: $call_type\n" if ($call_type); print " user: $user\n" if ($user); print " uniqueid: $uniqueid\n" if ($uniqueid); print " alt_dial: $alt_dial\n" if ($alt_dial); print " call_id: $call_id\n" if ($call_id); print " list_id: $list_id\n" if ($list_id); print " status: $status\n" if ($status); print " function: $function\n" if ($function); print " container: $container\n" if ($container); print " compat_url: $compat_url\n" if ($compat_url); print "\n"; } if ($CLOhelp) { print "allowed run time options:\n"; print " [--help] = this help screen\n"; print " [--SYSLOG] = whether to log actions or not\n"; print "required flags:\n"; print " [--campaign] = campaign ID or In-group ID of the call\n"; print " [--lead_id] = lead ID for the call\n"; print " [--phone_number] = phone number of the call\n"; print " [--call_type] = Inbound or outbound call\n"; print " [--user] = remote user that received the call\n"; print " [--uniqueid] = uniqueid of the call\n"; print " [--alt_dial] = label of the phone number dialed\n"; print " [--call_id] = call_id or caller_code of the call\n"; print " [--list_id] = list_id of the lead on the call\n"; print " [--status] = status of the call at the time of the URL trigger\n"; print " [--compat_url] = full compatible URL to send\n"; print " [--container] = settings container to use if function is SC_CALL_URL\n"; print " [--function] = which function is to be run, default is REMOTE_AGENT_START_CALL_URL\n"; print " *REMOTE_AGENT_START_CALL_URL - performs a Start Call URL get for Remote Agent Calls\n"; print " *INGROUP_ADD_LEAD_URL - performs an Add Lead URL get for In-Groups when a lead is added\n"; print " *QM_SOCKET_SEND - performs a queue_log socket send url function\n"; print " *NA_CALL_URL - performs a na_call_url send url function\n"; print " *SC_CALL_URL - performs a settings container send url function\n"; print "\n"; print "You may prefix an option with 'no' to disable it.\n"; print " ie. --noSYSLOG or --noFULLLOG\n"; exit 0; } } # default path to astguiclient configuration file: $PATHconf = '/etc/astguiclient.conf'; open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n"; @conf = ; close(conf); $i=0; foreach(@conf) { $line = $conf[$i]; $line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi; if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) ) {$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;} if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) ) {$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;} if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) ) {$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;} if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) ) {$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;} if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) ) {$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;} if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) ) {$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;} if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) ) {$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;} $i++; } if (!$VARDB_port) {$VARDB_port='3306';} if (length($lead_id) > 0) { ### find wget binary $wgetbin = ''; if ( -e ('/bin/wget')) {$wgetbin = '/bin/wget';} else { if ( -e ('/usr/bin/wget')) {$wgetbin = '/usr/bin/wget';} else { if ( -e ('/usr/local/bin/wget')) {$wgetbin = '/usr/local/bin/wget';} else { print "Can't find wget binary! Exiting...\n"; exit; } } } use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second use DBI; $dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass") or die "Couldn't connect to database: " . DBI->errstr; ### Grab Server values from the database $stmtA = "SELECT vd_server_logs,local_gmt,ext_context FROM servers where server_ip = '$VARserver_ip';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $DBvd_server_logs = $aryA[0]; $DBSERVER_GMT = $aryA[1]; $ext_context = $aryA[2]; if ($DBvd_server_logs =~ /Y/) {$SYSLOG = '1';} else {$SYSLOG = '0';} if (length($DBSERVER_GMT)>0) {$SERVER_GMT = $DBSERVER_GMT;} } $sthA->finish(); if ($call_type =~ /IN/) { $stmtG = "SELECT start_call_url,add_lead_url,na_call_url,waiting_call_url_on,waiting_call_url_off,enter_ingroup_url FROM vicidial_inbound_groups where group_id='$campaign';"; $alt_type = 'ingroup'; $alt_id = $campaign; } else { $stmtG = "SELECT start_call_url,'NONE',na_call_url,'NONE','NONE','NONE' FROM vicidial_campaigns where campaign_id='$campaign';"; $alt_type = 'campaign'; $alt_id = $campaign; } $sthA = $dbhA->prepare($stmtG) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtG ", $dbhA->errstr; $start_url_ct=$sthA->rows; if ($start_url_ct > 0) { @aryA = $sthA->fetchrow_array; $start_call_url = $aryA[0]; $add_lead_url = $aryA[1]; $na_call_url = $aryA[2]; $waiting_call_url_on = $aryA[3]; $waiting_call_url_off = $aryA[4]; $enter_ingroup_url = $aryA[5]; } $sthA->finish(); if ($DBX) {print "DEBUG: $stmtG\n";} if ($function =~ /SC_CALL_URL/) { $sc_call_url=''; $stmtH= "SELECT container_entry from vicidial_settings_containers where container_id='$container';"; $sthA = $dbhA->prepare($stmtH) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($AGILOG) {$agi_string = "$sthArows|$stmtH|"; &agi_output;} if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $sc_call_url = $aryA[0]; } else {$no_container=2;} $sthA->finish(); } if ( ($function =~ /NA_CALL_URL/) && (length($list_id) > 1) ) { $stmtH = "SELECT na_call_url FROM vicidial_lists where list_id='$list_id';"; $sthA = $dbhA->prepare($stmtH) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtH ", $dbhA->errstr; $list_nacu_url_ct=$sthA->rows; if ($DBX) {print "DEBUG: $list_nacu_url_ct|$stmtH\n";} if ($list_nacu_url_ct > 0) { @aryA = $sthA->fetchrow_array; if ( (length($aryA[0]) > 3) || ($aryA[0] =~ /^ALT$/) ) { $na_call_url = $aryA[0]; $alt_type = 'list'; $alt_id = $list_id; } } $sthA->finish(); } $list_name=''; $list_description=''; if (length($list_id) > 1) { $stmtH = "SELECT list_name,list_description FROM vicidial_lists where list_id='$list_id';"; $sthA = $dbhA->prepare($stmtH) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtH ", $dbhA->errstr; $list_name_ct=$sthA->rows; if ($list_name_ct > 0) { @aryA = $sthA->fetchrow_array; if (length($aryA[0])>0) { $list_name = $aryA[0]; } if (length($aryA[1])>0) { $list_description = $aryA[1]; } } $sthA->finish(); } $VAR_lead_id = $lead_id; $VAR_user = $user; $VAR_phone_number = $phone_number; $VAR_call_type = $call_type; $VAR_uniqueid = $uniqueid; $VAR_group_id = $campaign; $VAR_campaign_id = $campaign; $VAR_group = $campaign; $VAR_alt_dial = $alt_dial; $VAR_call_id = $call_id; $VAR_list_id = $list_id; $VAR_status = $status; $VAR_phone_code = ''; $VAR_vendor_lead_code = ''; $VAR_did_id = ''; $VAR_did_extension = ''; $VAR_did_pattern = ''; $VAR_did_description = ''; $VAR_closecallid = ''; if ($function =~ /QM_SOCKET_SEND/) { ##### BEGIN QM socket-send URL function ##### $compat_url =~ s/ /+/gi; $compat_url =~ s/&/\\&/gi; $parse_url = $compat_url; $url_function = 'qm_socket'; ##### END QM socket-send URL function ##### } elsif ($function =~ /INGROUP_WCU_ON/) { ##### BEGIN Waiting-Call URL ON function ##### $waiting_call_url_on =~ s/^VAR//gi; $waiting_call_url_on =~ s/--A--SQLdate--B--/$now_date/gi; $waiting_call_url_on =~ s/ /+/gi; $waiting_call_url_on =~ s/&/\\&/gi; $parse_url = $waiting_call_url_on; $url_function = 'wcu_on'; ##### END Waiting-Call URL ON function ##### } elsif ($function =~ /INGROUP_WCU_OFF/) { ##### BEGIN Waiting-Call URL OFF function ##### $waiting_call_url_off =~ s/^VAR//gi; $waiting_call_url_off =~ s/--A--SQLdate--B--/$now_date/gi; $waiting_call_url_off =~ s/ /+/gi; $waiting_call_url_off =~ s/&/\\&/gi; $parse_url = $waiting_call_url_off; $url_function = 'wcu_off'; ##### END Waiting-Call URL OFF function ##### } elsif ($function =~ /INGROUP_ADD_LEAD_URL/) { ##### BEGIN Add Lead URL function ##### $stmtA = "SELECT list_id,phone_code,vendor_lead_code FROM vicidial_list where lead_id='$lead_id';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_list_id = $aryA[0]; $VAR_phone_code = $aryA[1]; $VAR_vendor_lead_code = $aryA[2]; } $sthA->finish(); $stmtA = "SELECT did_id,extension FROM vicidial_did_log where uniqueid='$uniqueid';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_did_id = $aryA[0]; $VAR_did_extension = $aryA[1]; } $sthA->finish(); $stmtA = "SELECT did_pattern,did_description FROM vicidial_inbound_dids where did_id='$VAR_did_id';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_did_pattern = $aryA[0]; $VAR_did_description = $aryA[1]; } $sthA->finish(); $stmtA = "SELECT closecallid FROM vicidial_closer_log where uniqueid='$uniqueid' order by closecallid limit 1;"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_closecallid = $aryA[0]; } $sthA->finish(); if ( (length($VAR_list_id) > 1) && ( ( (length($list_name) < 1) && ($add_lead_url =~ /--A--list_name--B--/) ) or ( (length($list_description) < 1) && ($add_lead_url =~ /--A--list_description--B--/) ) ) ) { $stmtH = "SELECT list_name,list_description FROM vicidial_lists where list_id='$VAR_list_id';"; $sthA = $dbhA->prepare($stmtH) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtH ", $dbhA->errstr; $list_name_ct=$sthA->rows; if ($list_name_ct > 0) { @aryA = $sthA->fetchrow_array; if (length($aryA[0])>0) { $list_name = $aryA[0]; } if (length($aryA[1])>0) { $list_description = $aryA[1]; } } $sthA->finish(); } $add_lead_url =~ s/^VAR//gi; $add_lead_url =~ s/--A--lead_id--B--/$VAR_lead_id/gi; $add_lead_url =~ s/--A--vendor_id--B--/$VAR_vendor_lead_code/gi; $add_lead_url =~ s/--A--vendor_lead_code--B--/$VAR_vendor_lead_code/gi; $add_lead_url =~ s/--A--list_id--B--/$VAR_list_id/gi; $add_lead_url =~ s/--A--list_name--B--/$list_name/gi; $add_lead_url =~ s/--A--list_description--B--/$list_description/gi; $add_lead_url =~ s/--A--phone_number--B--/$VAR_phone_number/gi; $add_lead_url =~ s/--A--phone_code--B--/$VAR_phone_code/gi; $add_lead_url =~ s/--A--did_id--B--/$VAR_did_id/gi; $add_lead_url =~ s/--A--did_extension--B--/$VAR_did_extension/gi; $add_lead_url =~ s/--A--did_pattern--B--/$VAR_did_pattern/gi; $add_lead_url =~ s/--A--did_description--B--/$VAR_did_description/gi; $add_lead_url =~ s/--A--closecallid--B--/$VAR_closecallid/gi; $add_lead_url =~ s/--A--uniqueid--B--/$VAR_uniqueid/gi; $add_lead_url =~ s/--A--call_id--B--/$VAR_call_id/gi; $add_lead_url =~ s/--A--function--B--/$function/gi; $add_lead_url =~ s/--A--SQLdate--B--/$now_date/gi; $add_lead_url =~ s/ /+/gi; $add_lead_url =~ s/&/\\&/gi; $parse_url = $add_lead_url; $url_function = 'add_lead'; ##### END Add Lead URL function ##### } elsif ($function =~ /ENTER_INGROUP_URL/) { ##### BEGIN ENTER_INGROUP_URL function ##### $stmtA = "SELECT lead_id,entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner,phone_code FROM vicidial_list where lead_id='$lead_id';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_entry_date = $aryA[1]; $VAR_modify_date = $aryA[2]; $VAR_status = $aryA[3]; $VAR_vendor_lead_code = $aryA[5]; $VAR_source_id = $aryA[6]; $VAR_list_id = $aryA[7]; $VAR_title = $aryA[9]; $VAR_first_name = $aryA[10]; $VAR_middle_initial = $aryA[11]; $VAR_last_name = $aryA[12]; $VAR_address1 = $aryA[13]; $VAR_address2 = $aryA[14]; $VAR_address3 = $aryA[15]; $VAR_city = $aryA[16]; $VAR_state = $aryA[17]; $VAR_province = $aryA[18]; $VAR_postal_code = $aryA[19]; $VAR_country_code = $aryA[20]; $VAR_gender = $aryA[21]; $VAR_date_of_birth = $aryA[22]; $VAR_alt_phone = $aryA[23]; $VAR_email = $aryA[24]; $VAR_security_phrase = $aryA[25]; $VAR_comments = $aryA[26]; $VAR_called_count = $aryA[27]; $VAR_last_local_call_time = $aryA[28]; $VAR_rank = $aryA[29]; $VAR_owner = $aryA[30]; $VAR_phone_code = $aryA[31]; } $sthA->finish(); if ($enter_ingroup_url =~ /--A--did_/) { $stmtA = "SELECT did_id,extension FROM vicidial_did_log where uniqueid='$uniqueid';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_did_id = $aryA[0]; $VAR_did_extension = $aryA[1]; } $sthA->finish(); $stmtA = "SELECT did_pattern,did_description FROM vicidial_inbound_dids where did_id='$VAR_did_id';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_did_pattern = $aryA[0]; $VAR_did_description = $aryA[1]; } $sthA->finish(); } if ($enter_ingroup_url =~ /--A--user_custom_|--A--full_name--B--/) { $stmtA = "SELECT custom_one,custom_two,custom_three,custom_four,custom_five,user_group,full_name from vicidial_users where user='$user';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_user_custom_one = $aryA[0]; $VAR_user_custom_two = $aryA[1]; $VAR_user_custom_three = $aryA[2]; $VAR_user_custom_four = $aryA[3]; $VAR_user_custom_five = $aryA[4]; $VAR_user_group = $aryA[5]; $VAR_full_name = $aryA[6]; } } if ($enter_ingroup_url =~ /--A--closecallid--B--/) { $stmtA = "SELECT closecallid FROM vicidial_closer_log where uniqueid='$uniqueid' order by closecallid limit 1;"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_closecallid = $aryA[0]; } $sthA->finish(); } if ( (length($VAR_list_id) > 1) && ( ( (length($list_name) < 1) && ($enter_ingroup_url =~ /--A--list_name--B--/) ) || ( (length($list_description) < 1) && ($enter_ingroup_url =~ /--A--list_description--B--/) ) ) ) { $stmtH = "SELECT list_name,list_description FROM vicidial_lists where list_id='$VAR_list_id';"; $sthA = $dbhA->prepare($stmtH) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtH ", $dbhA->errstr; $list_name_ct=$sthA->rows; if ($list_name_ct > 0) { @aryA = $sthA->fetchrow_array; if (length($aryA[0])>0) { $list_name = $aryA[0]; } if (length($aryA[1])>0) { $list_description = $aryA[1]; } } $sthA->finish(); } $enter_ingroup_url =~ s/^VAR//gi; $enter_ingroup_url =~ s/--A--lead_id--B--/$VAR_lead_id/gi; $enter_ingroup_url =~ s/--A--entry_date--B--/$VAR_entry_date/gi; $enter_ingroup_url =~ s/--A--modify_date--B--/$VAR_modify_date/gi; $enter_ingroup_url =~ s/--A--status--B--/$VAR_status/gi; $enter_ingroup_url =~ s/--A--dispo--B--/$VAR_status/gi; $enter_ingroup_url =~ s/--A--user--B--/$VAR_user/gi; $enter_ingroup_url =~ s/--A--vendor_id--B--/$VAR_vendor_lead_code/gi; $enter_ingroup_url =~ s/--A--vendor_lead_code--B--/$VAR_vendor_lead_code/gi; $enter_ingroup_url =~ s/--A--source_id--B--/$VAR_source_id/gi; $enter_ingroup_url =~ s/--A--list_id--B--/$VAR_list_id/gi; $enter_ingroup_url =~ s/--A--list_name--B--/$list_name/gi; $enter_ingroup_url =~ s/--A--list_description--B--/$list_description/gi; $enter_ingroup_url =~ s/--A--phone_code--B--/$VAR_phone_code/gi; $enter_ingroup_url =~ s/--A--phone_number--B--/$VAR_phone_number/gi; $enter_ingroup_url =~ s/--A--title--B--/$VAR_title/gi; $enter_ingroup_url =~ s/--A--first_name--B--/$VAR_first_name/gi; $enter_ingroup_url =~ s/--A--middle_initial--B--/$VAR_middle_initial/gi; $enter_ingroup_url =~ s/--A--last_name--B--/$VAR_last_name/gi; $enter_ingroup_url =~ s/--A--address1--B--/$VAR_address1/gi; $enter_ingroup_url =~ s/--A--address2--B--/$VAR_address2/gi; $enter_ingroup_url =~ s/--A--address3--B--/$VAR_address3/gi; $enter_ingroup_url =~ s/--A--city--B--/$VAR_city/gi; $enter_ingroup_url =~ s/--A--state--B--/$VAR_state/gi; $enter_ingroup_url =~ s/--A--province--B--/$VAR_province/gi; $enter_ingroup_url =~ s/--A--postal_code--B--/$VAR_postal_code/gi; $enter_ingroup_url =~ s/--A--country_code--B--/$VAR_country_code/gi; $enter_ingroup_url =~ s/--A--gender--B--/$VAR_gender/gi; $enter_ingroup_url =~ s/--A--date_of_birth--B--/$VAR_date_of_birth/gi; $enter_ingroup_url =~ s/--A--alt_phone--B--/$VAR_alt_phone/gi; $enter_ingroup_url =~ s/--A--email--B--/$VAR_email/gi; $enter_ingroup_url =~ s/--A--security_phrase--B--/$VAR_security_phrase/gi; $enter_ingroup_url =~ s/--A--comments--B--/$VAR_comments/gi; $enter_ingroup_url =~ s/--A--called_count--B--/$VAR_called_count/gi; $enter_ingroup_url =~ s/--A--last_local_call_time--B--/$VAR_last_local_call_time/gi; $enter_ingroup_url =~ s/--A--rank--B--/$VAR_rank/gi; $enter_ingroup_url =~ s/--A--owner--B--/$VAR_owner/gi; $enter_ingroup_url =~ s/--A--dialed_number--B--/$VAR_phone_number/gi; $enter_ingroup_url =~ s/--A--dialed_label--B--/$VAR_alt_dial/gi; $enter_ingroup_url =~ s/--A--user_custom_one--B--/$VAR_user_custom_one/gi; $enter_ingroup_url =~ s/--A--user_custom_two--B--/$VAR_user_custom_two/gi; $enter_ingroup_url =~ s/--A--user_custom_three--B--/$VAR_user_custom_three/gi; $enter_ingroup_url =~ s/--A--user_custom_four--B--/$VAR_user_custom_four/gi; $enter_ingroup_url =~ s/--A--user_custom_five--B--/$VAR_user_custom_five/gi; $enter_ingroup_url =~ s/--A--full_name--B--/$VAR_full_name/gi; $enter_ingroup_url =~ s/--A--launch_user--B--/$user/gi; $enter_ingroup_url =~ s/--A--did_id--B--/$VAR_did_id/gi; $enter_ingroup_url =~ s/--A--did_extension--B--/$VAR_did_extension/gi; $enter_ingroup_url =~ s/--A--did_pattern--B--/$VAR_did_pattern/gi; $enter_ingroup_url =~ s/--A--did_description--B--/$VAR_did_description/gi; $enter_ingroup_url =~ s/--A--closecallid--B--/$VAR_closecallid/gi; $enter_ingroup_url =~ s/--A--uniqueid--B--/$VAR_uniqueid/gi; $enter_ingroup_url =~ s/--A--call_id--B--/$VAR_call_id/gi; $enter_ingroup_url =~ s/--A--user_group--B--/$VAR_user_group/gi; $enter_ingroup_url =~ s/--A--campaign--B--/$VAR_campaign_id/gi; $enter_ingroup_url =~ s/--A--campaign_id--B--/$VAR_campaign_id/gi; $enter_ingroup_url =~ s/--A--group--B--/$VAR_campaign_id/gi; $enter_ingroup_url =~ s/--A--function--B--/$function/gi; $enter_ingroup_url =~ s/--A--SQLdate--B--/$now_date/gi; $enter_ingroup_url =~ s/ /+/gi; $enter_ingroup_url =~ s/&/\\&/gi; $parse_url = $enter_ingroup_url; $url_function = 'enter_ig'; ##### END ENTER_INGROUP_URL function ##### } elsif ($function =~ /NA_CALL_URL/) { ##### BEGIN NA Call URL function ##### $stmtA = "SELECT lead_id,entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner,phone_code FROM vicidial_list where lead_id='$lead_id';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_entry_date = $aryA[1]; $VAR_modify_date = $aryA[2]; $VAR_status = $aryA[3]; $VAR_vendor_lead_code = $aryA[5]; $VAR_source_id = $aryA[6]; $VAR_list_id = $aryA[7]; $VAR_title = $aryA[9]; $VAR_first_name = $aryA[10]; $VAR_middle_initial = $aryA[11]; $VAR_last_name = $aryA[12]; $VAR_address1 = $aryA[13]; $VAR_address2 = $aryA[14]; $VAR_address3 = $aryA[15]; $VAR_city = $aryA[16]; $VAR_state = $aryA[17]; $VAR_province = $aryA[18]; $VAR_postal_code = $aryA[19]; $VAR_country_code = $aryA[20]; $VAR_gender = $aryA[21]; $VAR_date_of_birth = $aryA[22]; $VAR_alt_phone = $aryA[23]; $VAR_email = $aryA[24]; $VAR_security_phrase = $aryA[25]; $VAR_comments = $aryA[26]; $VAR_called_count = $aryA[27]; $VAR_last_local_call_time = $aryA[28]; $VAR_rank = $aryA[29]; $VAR_owner = $aryA[30]; $VAR_phone_code = $aryA[31]; } $sthA->finish(); ### BEGIN section if na_call_url is set to ALT ### if ($na_call_url =~ /^ALT$/) { $stmtA="SELECT url_rank,url_statuses,url_address,url_lists,url_call_length from vicidial_url_multi where campaign_id='$alt_id' and entry_type='$alt_type' and url_type='noagent' and active='Y' order by url_rank limit 1000;"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $naALTsthArows=$sthA->rows; $naALT=0; while ($naALTsthArows > $naALT) { @aryA = $sthA->fetchrow_array; $naALT_url_rank[$naALT] = $aryA[0]; $naALT_url_statuses[$naALT] = " $aryA[1] "; $naALT_url_address[$naALT] = $aryA[2]; $naALT_url_lists[$naALT] = $aryA[3]; $naALT_url_call_length[$naALT] = $aryA[4]; $naALT_url_failed[$naALT] = 0; if ( ($naALT_url_statuses[$naALT] != '---ALL---') && ($naALT_url_statuses[$naALT] !~ / $status /i) ) { if ($DBX) {print " No-Agent Call URL entry $naALT failed status qualifier: |$status|$naALT_url_statuses[$naALT]|\n";} $naALT_url_failed[$naALT]++; } if ( ($naALT_url_lists[$naALT] > 2) && ($naALT_url_lists[$naALT] !~ / $list_id /i) ) { if ($DBX) {print " No-Agent Call URL entry $naALT failed list qualifier: |$list_id|$naALT_url_lists[$naALT]|\n";} $naALT_url_failed[$naALT]++; } $naALT++; } } else { $naALT_url_rank[0] = 1; $naALT_url_statuses[0] = '---ALL---'; $naALT_url_address[0] = $na_call_url; $naALT_url_lists[0] = ''; $naALT_url_call_length[0] = 0; $naALT_url_failed[0] = 0; $naALTsthArows=1; $naALT++; } ### END section if na_call_url is set to ALT ### if ($DBX) {print "DEBUG: NCU - $naALT|$alt_type|$alt_id|$na_call_url|\n";} $naALT=0; while ($naALTsthArows > $naALT) { if ($naALT_url_failed[$naALT] < 1) { if ($DB) {print "Runnning No-Agent Call URL entry $naALT:\n";} if ($naALT_url_address[$naALT] =~ /--A--user_custom_|--A--full_name--B--/) { $stmtA = "SELECT custom_one,custom_two,custom_three,custom_four,custom_five,user_group,full_name from vicidial_users where user='$user';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_user_custom_one = $aryA[0]; $VAR_user_custom_two = $aryA[1]; $VAR_user_custom_three = $aryA[2]; $VAR_user_custom_four = $aryA[3]; $VAR_user_custom_five = $aryA[4]; $VAR_user_group = $aryA[5]; $VAR_full_name = $aryA[6]; } } if ($naALT_url_address[$naALT] =~ /--A--did_/) { $stmtA = "SELECT did_id,extension FROM vicidial_did_log where uniqueid='$uniqueid';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_did_id = $aryA[0]; $VAR_did_extension = $aryA[1]; } $sthA->finish(); $stmtA = "SELECT did_pattern,did_description FROM vicidial_inbound_dids where did_id='$VAR_did_id';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_did_pattern = $aryA[0]; $VAR_did_description = $aryA[1]; } $sthA->finish(); } if ($naALT_url_address[$naALT] =~ /--A--closecallid--B--/) { $stmtA = "SELECT closecallid FROM vicidial_closer_log where uniqueid='$uniqueid' order by closecallid limit 1;"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_closecallid = $aryA[0]; } $sthA->finish(); } if ( (length($VAR_list_id) > 1) && ( ( (length($list_name) < 1) && ($naALT_url_address[$naALT] =~ /--A--list_name--B--/) ) || ( (length($list_description) < 1) && ($naALT_url_address[$naALT] =~ /--A--list_description--B--/) ) ) ) { $stmtH = "SELECT list_name,list_description FROM vicidial_lists where list_id='$VAR_list_id';"; $sthA = $dbhA->prepare($stmtH) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtH ", $dbhA->errstr; $list_name_ct=$sthA->rows; if ($list_name_ct > 0) { @aryA = $sthA->fetchrow_array; if (length($aryA[0])>0) { $list_name = $aryA[0]; } if (length($aryA[1])>0) { $list_description = $aryA[1]; } } $sthA->finish(); } $naALT_url_address[$naALT] =~ s/^VAR//gi; $naALT_url_address[$naALT] =~ s/--A--lead_id--B--/$VAR_lead_id/gi; $naALT_url_address[$naALT] =~ s/--A--entry_date--B--/$VAR_entry_date/gi; $naALT_url_address[$naALT] =~ s/--A--modify_date--B--/$VAR_modify_date/gi; $naALT_url_address[$naALT] =~ s/--A--status--B--/$status/gi; $naALT_url_address[$naALT] =~ s/--A--dispo--B--/$status/gi; $naALT_url_address[$naALT] =~ s/--A--user--B--/$VAR_user/gi; $naALT_url_address[$naALT] =~ s/--A--vendor_id--B--/$VAR_vendor_lead_code/gi; $naALT_url_address[$naALT] =~ s/--A--vendor_lead_code--B--/$VAR_vendor_lead_code/gi; $naALT_url_address[$naALT] =~ s/--A--source_id--B--/$VAR_source_id/gi; $naALT_url_address[$naALT] =~ s/--A--list_id--B--/$VAR_list_id/gi; $naALT_url_address[$naALT] =~ s/--A--list_name--B--/$list_name/gi; $naALT_url_address[$naALT] =~ s/--A--list_description--B--/$list_description/gi; $naALT_url_address[$naALT] =~ s/--A--phone_code--B--/$VAR_phone_code/gi; $naALT_url_address[$naALT] =~ s/--A--phone_number--B--/$VAR_phone_number/gi; $naALT_url_address[$naALT] =~ s/--A--title--B--/$VAR_title/gi; $naALT_url_address[$naALT] =~ s/--A--first_name--B--/$VAR_first_name/gi; $naALT_url_address[$naALT] =~ s/--A--middle_initial--B--/$VAR_middle_initial/gi; $naALT_url_address[$naALT] =~ s/--A--last_name--B--/$VAR_last_name/gi; $naALT_url_address[$naALT] =~ s/--A--address1--B--/$VAR_address1/gi; $naALT_url_address[$naALT] =~ s/--A--address2--B--/$VAR_address2/gi; $naALT_url_address[$naALT] =~ s/--A--address3--B--/$VAR_address3/gi; $naALT_url_address[$naALT] =~ s/--A--city--B--/$VAR_city/gi; $naALT_url_address[$naALT] =~ s/--A--state--B--/$VAR_state/gi; $naALT_url_address[$naALT] =~ s/--A--province--B--/$VAR_province/gi; $naALT_url_address[$naALT] =~ s/--A--postal_code--B--/$VAR_postal_code/gi; $naALT_url_address[$naALT] =~ s/--A--country_code--B--/$VAR_country_code/gi; $naALT_url_address[$naALT] =~ s/--A--gender--B--/$VAR_gender/gi; $naALT_url_address[$naALT] =~ s/--A--date_of_birth--B--/$VAR_date_of_birth/gi; $naALT_url_address[$naALT] =~ s/--A--alt_phone--B--/$VAR_alt_phone/gi; $naALT_url_address[$naALT] =~ s/--A--email--B--/$VAR_email/gi; $naALT_url_address[$naALT] =~ s/--A--security_phrase--B--/$VAR_security_phrase/gi; $naALT_url_address[$naALT] =~ s/--A--comments--B--/$VAR_comments/gi; $naALT_url_address[$naALT] =~ s/--A--called_count--B--/$VAR_called_count/gi; $naALT_url_address[$naALT] =~ s/--A--last_local_call_time--B--/$VAR_last_local_call_time/gi; $naALT_url_address[$naALT] =~ s/--A--rank--B--/$VAR_rank/gi; $naALT_url_address[$naALT] =~ s/--A--owner--B--/$VAR_owner/gi; $naALT_url_address[$naALT] =~ s/--A--dialed_number--B--/$VAR_phone_number/gi; $naALT_url_address[$naALT] =~ s/--A--dialed_label--B--/$VAR_alt_dial/gi; $naALT_url_address[$naALT] =~ s/--A--user_custom_one--B--/$VAR_user_custom_one/gi; $naALT_url_address[$naALT] =~ s/--A--user_custom_two--B--/$VAR_user_custom_two/gi; $naALT_url_address[$naALT] =~ s/--A--user_custom_three--B--/$VAR_user_custom_three/gi; $naALT_url_address[$naALT] =~ s/--A--user_custom_four--B--/$VAR_user_custom_four/gi; $naALT_url_address[$naALT] =~ s/--A--user_custom_five--B--/$VAR_user_custom_five/gi; $naALT_url_address[$naALT] =~ s/--A--full_name--B--/$VAR_full_name/gi; $naALT_url_address[$naALT] =~ s/--A--launch_user--B--/$user/gi; $naALT_url_address[$naALT] =~ s/--A--did_id--B--/$VAR_did_id/gi; $naALT_url_address[$naALT] =~ s/--A--did_extension--B--/$VAR_did_extension/gi; $naALT_url_address[$naALT] =~ s/--A--did_pattern--B--/$VAR_did_pattern/gi; $naALT_url_address[$naALT] =~ s/--A--did_description--B--/$VAR_did_description/gi; $naALT_url_address[$naALT] =~ s/--A--closecallid--B--/$VAR_closecallid/gi; $naALT_url_address[$naALT] =~ s/--A--uniqueid--B--/$VAR_uniqueid/gi; $naALT_url_address[$naALT] =~ s/--A--call_id--B--/$VAR_call_id/gi; $naALT_url_address[$naALT] =~ s/--A--user_group--B--/$VAR_user_group/gi; $naALT_url_address[$naALT] =~ s/--A--campaign--B--/$VAR_campaign_id/gi; $naALT_url_address[$naALT] =~ s/--A--campaign_id--B--/$VAR_campaign_id/gi; $naALT_url_address[$naALT] =~ s/--A--group--B--/$VAR_campaign_id/gi; $naALT_url_address[$naALT] =~ s/--A--function--B--/$function/gi; $naALT_url_address[$naALT] =~ s/--A--SQLdate--B--/$now_date/gi; $naALT_url_address[$naALT] =~ s/ /+/gi; $naALT_url_address[$naALT] =~ s/&/\\&/gi; $parse_url = $naALT_url_address[$naALT]; $url_function = 'na_callurl'; ### insert a new url log entry $SQL_log = "$parse_url"; $SQL_log =~ s/;|\||\\//gi; $stmtA = "INSERT INTO vicidial_url_log SET uniqueid='$uniqueid',url_date='$now_date',url_type='$url_function',url='$SQL_log',url_response='';"; $affected_rows = $dbhA->do($stmtA); $stmtB = "SELECT LAST_INSERT_ID() LIMIT 1;"; $sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $url_id = $aryA[0]; } $sthA->finish(); $url = $parse_url; $url =~ s/'/\\'/gi; $url =~ s/"/\\"/gi; my $secW = time(); # disconnect from the database to free up the DB connection $dbhA->disconnect(); # request the web URL `$wgetbin --no-check-certificate --output-document=/tmp/ASUBtmpD$US$url_id$US$secX --output-file=/tmp/ASUBtmpF$US$url_id$US$secX $url `; # reconnect to the database to log response and response time $dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass") or die "Couldn't connect to database: " . DBI->errstr; $event_string="$function|$wgetbin --no-check-certificate --output-document=/tmp/ASUBtmpD$US$url_id$US$secX --output-file=/tmp/ASUBtmpF$US$url_id$US$secX $url|"; &event_logger; my $secY = time(); my $response_sec = ($secY - $secW); open(Wdoc, "/tmp/ASUBtmpD$US$url_id$US$secX") || die "can't open /tmp/ASUBtmpD$US$url_id$US$secX: $!\n"; @Wdoc = ; close(Wdoc); $i=0; $Wdocline_cat=''; foreach(@Wdoc) { $Wdocline = $Wdoc[$i]; $Wdocline =~ s/\n|\r/!/gi; $Wdocline =~ s/ |\t|\'|\`//gi; $Wdocline_cat .= "$Wdocline"; $i++; } if (length($Wdocline_cat)<1) {$Wdocline_cat='';} open(Wfile, "/tmp/ASUBtmpF$US$url_id$US$secX") || die "can't open /tmp/ASUBtmpF$US$url_id$US$secX: $!\n"; @Wfile = ; close(Wfile); $i=0; $Wfileline_cat=''; foreach(@Wfile) { $Wfileline = $Wfile[$i]; $Wfileline =~ s/\n|\r/!/gi; $Wfileline =~ s/ |\t|\'|\`//gi; $Wfileline_cat .= "$Wfileline"; $i++; } if (length($Wfileline_cat)<1) {$Wfileline_cat='
';} ### update url log entry $stmtA = "UPDATE vicidial_url_log SET url_response='$Wdocline_cat|$Wfileline_cat',response_sec='$response_sec' where url_log_id='$url_id';"; $affected_rows = $dbhA->do($stmtA); if ($DB) {print "$affected_rows|$stmtA\n";} } else { if ($DB) {print "Not runnning No-Agent Call URL entry $naALT, it failed qualifiers\n";} } $naALT++; } my $secZ = time(); my $script_time = ($secZ - $secX); if ($DB) {print "DONE execute time: $script_time seconds\n";} exit 0; } ##### END NA Call URL function ##### elsif ($function =~ /SC_CALL_URL/) { $talk_sec=0; $dead_sec=0; $dispo_epoch=time(); $now_epoch=time(); ##### BEGIN Settings Container Call URL function ##### $stmtA = "SELECT user,status,talk_sec,dead_sec,dispo_epoch from vicidial_agent_log where lead_id='$lead_id' order by agent_log_id desc limit 1;"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_user = $aryA[0]; $VAR_dispo = $aryA[1]; $talk_sec = $aryA[2]; $dead_sec = $aryA[3]; $dispo_epoch = $aryA[4]; } $ivr_time = ($now_epoch - $dispo_epoch); $talk_time = ($talk_sec - $dead_sec); if ($talk_time < 1) {$talk_time = 0;} else {$talk_time_min = ($talk_time / 60); $talk_time_min = sprintf("%.0f", $talk_time_min);} $stmtA = "SELECT lead_id,entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner,phone_code FROM vicidial_list where lead_id='$lead_id';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_entry_date = $aryA[1]; $VAR_modify_date = $aryA[2]; $VAR_status = $aryA[3]; $VAR_vendor_lead_code = $aryA[5]; $VAR_source_id = $aryA[6]; $VAR_list_id = $aryA[7]; $VAR_phone_number = $aryA[8]; $VAR_title = $aryA[9]; $VAR_first_name = $aryA[10]; $VAR_middle_initial = $aryA[11]; $VAR_last_name = $aryA[12]; $VAR_address1 = $aryA[13]; $VAR_address2 = $aryA[14]; $VAR_address3 = $aryA[15]; $VAR_city = $aryA[16]; $VAR_state = $aryA[17]; $VAR_province = $aryA[18]; $VAR_postal_code = $aryA[19]; $VAR_country_code = $aryA[20]; $VAR_gender = $aryA[21]; $VAR_date_of_birth = $aryA[22]; $VAR_alt_phone = $aryA[23]; $VAR_email = $aryA[24]; $VAR_security_phrase = $aryA[25]; $VAR_comments = $aryA[26]; $VAR_called_count = $aryA[27]; $VAR_last_local_call_time = $aryA[28]; $VAR_rank = $aryA[29]; $VAR_owner = $aryA[30]; $VAR_phone_code = $aryA[31]; } $sthA->finish(); if ($sc_call_url =~ /--A--user_custom_|--A--full_name--B--/) { $stmtA = "SELECT custom_one,custom_two,custom_three,custom_four,custom_five,user_group,full_name from vicidial_users where user='$user';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_user_custom_one = $aryA[0]; $VAR_user_custom_two = $aryA[1]; $VAR_user_custom_three = $aryA[2]; $VAR_user_custom_four = $aryA[3]; $VAR_user_custom_five = $aryA[4]; $VAR_user_group = $aryA[5]; $VAR_full_name = $aryA[6]; } } if ($sc_call_url =~ /--A--did_/) { $stmtA = "SELECT did_id,extension FROM vicidial_did_log where uniqueid='$uniqueid';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_did_id = $aryA[0]; $VAR_did_extension = $aryA[1]; } $sthA->finish(); $stmtA = "SELECT did_pattern,did_description FROM vicidial_inbound_dids where did_id='$VAR_did_id';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_did_pattern = $aryA[0]; $VAR_did_description = $aryA[1]; } $sthA->finish(); } if ($sc_call_url =~ /--A--closecallid--B--/) { $stmtA = "SELECT closecallid FROM vicidial_closer_log where uniqueid='$uniqueid' order by closecallid limit 1;"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_closecallid = $aryA[0]; } $sthA->finish(); } if ( (length($VAR_list_id) > 1) && ( ( (length($list_name) < 1) && ($sc_call_url =~ /--A--list_name--B--/) ) || ( (length($list_description) < 1) && ($sc_call_url =~ /--A--list_description--B--/) ) ) ) { $stmtH = "SELECT list_name,list_description FROM vicidial_lists where list_id='$VAR_list_id';"; $sthA = $dbhA->prepare($stmtH) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtH ", $dbhA->errstr; $list_name_ct=$sthA->rows; if ($list_name_ct > 0) { @aryA = $sthA->fetchrow_array; if (length($aryA[0])>0) { $list_name = $aryA[0]; } if (length($aryA[1])>0) { $list_description = $aryA[1]; } } $sthA->finish(); } $sc_call_url =~ s/^VAR//gi; $sc_call_url =~ s/--A--lead_id--B--/$VAR_lead_id/gi; $sc_call_url =~ s/--A--entry_date--B--/$VAR_entry_date/gi; $sc_call_url =~ s/--A--modify_date--B--/$VAR_modify_date/gi; $sc_call_url =~ s/--A--status--B--/$VAR_dispo/gi; $sc_call_url =~ s/--A--dispo--B--/$VAR_dispo/gi; $sc_call_url =~ s/--A--user--B--/$VAR_user/gi; $sc_call_url =~ s/--A--vendor_id--B--/$VAR_vendor_lead_code/gi; $sc_call_url =~ s/--A--vendor_lead_code--B--/$VAR_vendor_lead_code/gi; $sc_call_url =~ s/--A--source_id--B--/$VAR_source_id/gi; $sc_call_url =~ s/--A--list_id--B--/$VAR_list_id/gi; $sc_call_url =~ s/--A--list_name--B--/$list_name/gi; $sc_call_url =~ s/--A--list_description--B--/$list_description/gi; $sc_call_url =~ s/--A--phone_code--B--/$VAR_phone_code/gi; $sc_call_url =~ s/--A--phone_number--B--/$VAR_phone_number/gi; $sc_call_url =~ s/--A--title--B--/$VAR_title/gi; $sc_call_url =~ s/--A--first_name--B--/$VAR_first_name/gi; $sc_call_url =~ s/--A--middle_initial--B--/$VAR_middle_initial/gi; $sc_call_url =~ s/--A--last_name--B--/$VAR_last_name/gi; $sc_call_url =~ s/--A--address1--B--/$VAR_address1/gi; $sc_call_url =~ s/--A--address2--B--/$VAR_address2/gi; $sc_call_url =~ s/--A--address3--B--/$VAR_address3/gi; $sc_call_url =~ s/--A--city--B--/$VAR_city/gi; $sc_call_url =~ s/--A--state--B--/$VAR_state/gi; $sc_call_url =~ s/--A--province--B--/$VAR_province/gi; $sc_call_url =~ s/--A--postal_code--B--/$VAR_postal_code/gi; $sc_call_url =~ s/--A--country_code--B--/$VAR_country_code/gi; $sc_call_url =~ s/--A--gender--B--/$VAR_gender/gi; $sc_call_url =~ s/--A--date_of_birth--B--/$VAR_date_of_birth/gi; $sc_call_url =~ s/--A--alt_phone--B--/$VAR_alt_phone/gi; $sc_call_url =~ s/--A--email--B--/$VAR_email/gi; $sc_call_url =~ s/--A--security_phrase--B--/$VAR_security_phrase/gi; $sc_call_url =~ s/--A--comments--B--/$VAR_comments/gi; $sc_call_url =~ s/--A--called_count--B--/$VAR_called_count/gi; $sc_call_url =~ s/--A--last_local_call_time--B--/$VAR_last_local_call_time/gi; $sc_call_url =~ s/--A--rank--B--/$VAR_rank/gi; $sc_call_url =~ s/--A--owner--B--/$VAR_owner/gi; $sc_call_url =~ s/--A--dialed_number--B--/$VAR_phone_number/gi; $sc_call_url =~ s/--A--dialed_label--B--/$VAR_alt_dial/gi; $sc_call_url =~ s/--A--user_custom_one--B--/$VAR_user_custom_one/gi; $sc_call_url =~ s/--A--user_custom_two--B--/$VAR_user_custom_two/gi; $sc_call_url =~ s/--A--user_custom_three--B--/$VAR_user_custom_three/gi; $sc_call_url =~ s/--A--user_custom_four--B--/$VAR_user_custom_four/gi; $sc_call_url =~ s/--A--user_custom_five--B--/$VAR_user_custom_five/gi; $sc_call_url =~ s/--A--full_name--B--/$VAR_full_name/gi; $sc_call_url =~ s/--A--launch_user--B--/$user/gi; $sc_call_url =~ s/--A--did_id--B--/$VAR_did_id/gi; $sc_call_url =~ s/--A--did_extension--B--/$VAR_did_extension/gi; $sc_call_url =~ s/--A--did_pattern--B--/$VAR_did_pattern/gi; $sc_call_url =~ s/--A--did_description--B--/$VAR_did_description/gi; $sc_call_url =~ s/--A--closecallid--B--/$VAR_closecallid/gi; $sc_call_url =~ s/--A--uniqueid--B--/$VAR_uniqueid/gi; $sc_call_url =~ s/--A--call_id--B--/$VAR_call_id/gi; $sc_call_url =~ s/--A--user_group--B--/$VAR_user_group/gi; $sc_call_url =~ s/--A--campaign--B--/$VAR_campaign_id/gi; $sc_call_url =~ s/--A--campaign_id--B--/$VAR_campaign_id/gi; $sc_call_url =~ s/--A--group--B--/$VAR_campaign_id/gi; $sc_call_url =~ s/--A--function--B--/$function/gi; $sc_call_url =~ s/--A--ivr_time--B--/$ivr_time/gi; $sc_call_url =~ s/--A--talk_time--B--/$talk_time/gi; $sc_call_url =~ s/--A--talk_time_min--B--/$talk_time_min/gi; $sc_call_url =~ s/--A--SQLdate--B--/$now_date/gi; $sc_call_url =~ s/ /+/gi; $sc_call_url =~ s/&/\\&/gi; $parse_url = $sc_call_url; $url_function = 'sc_callurl'; ##### END Settings Container Call URL function ##### } else { ##### BEGIN Call URL function ##### $stmtA = "SELECT lead_id,entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner,phone_code FROM vicidial_list where lead_id='$lead_id';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_entry_date = $aryA[1]; $VAR_modify_date = $aryA[2]; $VAR_status = $aryA[3]; $VAR_vendor_lead_code = $aryA[5]; $VAR_source_id = $aryA[6]; $VAR_list_id = $aryA[7]; $VAR_title = $aryA[9]; $VAR_first_name = $aryA[10]; $VAR_middle_initial = $aryA[11]; $VAR_last_name = $aryA[12]; $VAR_address1 = $aryA[13]; $VAR_address2 = $aryA[14]; $VAR_address3 = $aryA[15]; $VAR_city = $aryA[16]; $VAR_state = $aryA[17]; $VAR_province = $aryA[18]; $VAR_postal_code = $aryA[19]; $VAR_country_code = $aryA[20]; $VAR_gender = $aryA[21]; $VAR_date_of_birth = $aryA[22]; $VAR_alt_phone = $aryA[23]; $VAR_email = $aryA[24]; $VAR_security_phrase = $aryA[25]; $VAR_comments = $aryA[26]; $VAR_called_count = $aryA[27]; $VAR_last_local_call_time = $aryA[28]; $VAR_rank = $aryA[29]; $VAR_owner = $aryA[30]; $VAR_phone_code = $aryA[31]; } $sthA->finish(); if ($start_call_url =~ /--A--user_custom_|--A--full_name--B--/) { $stmtA = "SELECT custom_one,custom_two,custom_three,custom_four,custom_five,user_group,full_name from vicidial_users where user='$user';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_user_custom_one = $aryA[0]; $VAR_user_custom_two = $aryA[1]; $VAR_user_custom_three = $aryA[2]; $VAR_user_custom_four = $aryA[3]; $VAR_user_custom_five = $aryA[4]; $VAR_user_group = $aryA[5]; $VAR_full_name = $aryA[6]; } } if ($start_call_url =~ /--A--did_/) { $stmtA = "SELECT did_id,extension FROM vicidial_did_log where uniqueid='$uniqueid';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_did_id = $aryA[0]; $VAR_did_extension = $aryA[1]; } $sthA->finish(); $stmtA = "SELECT did_pattern,did_description FROM vicidial_inbound_dids where did_id='$VAR_did_id';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_did_pattern = $aryA[0]; $VAR_did_description = $aryA[1]; } $sthA->finish(); } if ($start_call_url =~ /--A--closecallid--B--/) { $stmtA = "SELECT closecallid FROM vicidial_closer_log where uniqueid='$uniqueid' order by closecallid limit 1;"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $VAR_closecallid = $aryA[0]; } $sthA->finish(); } if ( (length($VAR_list_id) > 1) && ( ( (length($list_name) < 1) && ($start_call_url =~ /--A--list_name--B--/) ) || ( (length($list_description) < 1) && ($start_call_url =~ /--A--list_description--B--/) ) ) ) { $stmtH = "SELECT list_name,list_description FROM vicidial_lists where list_id='$VAR_list_id';"; $sthA = $dbhA->prepare($stmtH) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtH ", $dbhA->errstr; $list_name_ct=$sthA->rows; if ($list_name_ct > 0) { @aryA = $sthA->fetchrow_array; if (length($aryA[0])>0) { $list_name = $aryA[0]; } if (length($aryA[1])>0) { $list_description = $aryA[1]; } } $sthA->finish(); } $start_call_url =~ s/^VAR//gi; $start_call_url =~ s/--A--lead_id--B--/$VAR_lead_id/gi; $start_call_url =~ s/--A--entry_date--B--/$VAR_entry_date/gi; $start_call_url =~ s/--A--modify_date--B--/$VAR_modify_date/gi; $start_call_url =~ s/--A--status--B--/$VAR_status/gi; $start_call_url =~ s/--A--user--B--/$VAR_user/gi; $start_call_url =~ s/--A--vendor_id--B--/$VAR_vendor_lead_code/gi; $start_call_url =~ s/--A--vendor_lead_code--B--/$VAR_vendor_lead_code/gi; $start_call_url =~ s/--A--source_id--B--/$VAR_source_id/gi; $start_call_url =~ s/--A--list_id--B--/$VAR_list_id/gi; $start_call_url =~ s/--A--list_name--B--/$list_name/gi; $start_call_url =~ s/--A--list_description--B--/$list_description/gi; $start_call_url =~ s/--A--phone_code--B--/$VAR_phone_code/gi; $start_call_url =~ s/--A--phone_number--B--/$VAR_phone_number/gi; $start_call_url =~ s/--A--title--B--/$VAR_title/gi; $start_call_url =~ s/--A--first_name--B--/$VAR_first_name/gi; $start_call_url =~ s/--A--middle_initial--B--/$VAR_middle_initial/gi; $start_call_url =~ s/--A--last_name--B--/$VAR_last_name/gi; $start_call_url =~ s/--A--address1--B--/$VAR_address1/gi; $start_call_url =~ s/--A--address2--B--/$VAR_address2/gi; $start_call_url =~ s/--A--address3--B--/$VAR_address3/gi; $start_call_url =~ s/--A--city--B--/$VAR_city/gi; $start_call_url =~ s/--A--state--B--/$VAR_state/gi; $start_call_url =~ s/--A--province--B--/$VAR_province/gi; $start_call_url =~ s/--A--postal_code--B--/$VAR_postal_code/gi; $start_call_url =~ s/--A--country_code--B--/$VAR_country_code/gi; $start_call_url =~ s/--A--gender--B--/$VAR_gender/gi; $start_call_url =~ s/--A--date_of_birth--B--/$VAR_date_of_birth/gi; $start_call_url =~ s/--A--alt_phone--B--/$VAR_alt_phone/gi; $start_call_url =~ s/--A--email--B--/$VAR_email/gi; $start_call_url =~ s/--A--security_phrase--B--/$VAR_security_phrase/gi; $start_call_url =~ s/--A--comments--B--/$VAR_comments/gi; $start_call_url =~ s/--A--called_count--B--/$VAR_called_count/gi; $start_call_url =~ s/--A--last_local_call_time--B--/$VAR_last_local_call_time/gi; $start_call_url =~ s/--A--rank--B--/$VAR_rank/gi; $start_call_url =~ s/--A--owner--B--/$VAR_owner/gi; $start_call_url =~ s/--A--dialed_number--B--/$VAR_phone_number/gi; $start_call_url =~ s/--A--dialed_label--B--/$VAR_alt_dial/gi; $start_call_url =~ s/--A--user_custom_one--B--/$VAR_user_custom_one/gi; $start_call_url =~ s/--A--user_custom_two--B--/$VAR_user_custom_two/gi; $start_call_url =~ s/--A--user_custom_three--B--/$VAR_user_custom_three/gi; $start_call_url =~ s/--A--user_custom_four--B--/$VAR_user_custom_four/gi; $start_call_url =~ s/--A--user_custom_five--B--/$VAR_user_custom_five/gi; $start_call_url =~ s/--A--full_name--B--/$VAR_full_name/gi; $start_call_url =~ s/--A--launch_user--B--/$user/gi; $start_call_url =~ s/--A--did_id--B--/$VAR_did_id/gi; $start_call_url =~ s/--A--did_extension--B--/$VAR_did_extension/gi; $start_call_url =~ s/--A--did_pattern--B--/$VAR_did_pattern/gi; $start_call_url =~ s/--A--did_description--B--/$VAR_did_description/gi; $start_call_url =~ s/--A--closecallid--B--/$VAR_closecallid/gi; $start_call_url =~ s/--A--uniqueid--B--/$VAR_uniqueid/gi; $start_call_url =~ s/--A--call_id--B--/$VAR_call_id/gi; $start_call_url =~ s/--A--user_group--B--/$VAR_user_group/gi; $start_call_url =~ s/--A--campaign--B--/$VAR_campaign_id/gi; $start_call_url =~ s/--A--campaign_id--B--/$VAR_campaign_id/gi; $start_call_url =~ s/--A--group--B--/$VAR_campaign_id/gi; $start_call_url =~ s/--A--function--B--/$function/gi; $start_call_url =~ s/--A--SQLdate--B--/$now_date/gi; $start_call_url =~ s/ /+/gi; $start_call_url =~ s/&/\\&/gi; $parse_url = $start_call_url; if ($function =~ /REMOTE_AGENT_START_CALL_URL/) { $url_function = 'start_ra'; $stmtA="UPDATE vicidial_log_extended set start_url_processed='Y' where uniqueid='$uniqueid';"; $affected_rows = $dbhA->do($stmtA); } ##### END Call URL function ##### } ### insert a new url log entry $SQL_log = "$parse_url"; $SQL_log =~ s/;|\||\\//gi; $stmtA = "INSERT INTO vicidial_url_log SET uniqueid='$uniqueid',url_date='$now_date',url_type='$url_function',url='$SQL_log',url_response='';"; $affected_rows = $dbhA->do($stmtA); $stmtB = "SELECT LAST_INSERT_ID() LIMIT 1;"; $sthA = $dbhA->prepare($stmtB) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $url_id = $aryA[0]; } $sthA->finish(); $url = $parse_url; $url =~ s/'/\\'/gi; $url =~ s/"/\\"/gi; my $secW = time(); # disconnect from the database to free up the DB connection $dbhA->disconnect(); # request the web URL `$wgetbin --no-check-certificate --output-document=/tmp/ASUBtmpD$US$url_id$US$secX --output-file=/tmp/ASUBtmpF$US$url_id$US$secX $url `; # reconnect to the database to log response and response time $dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass") or die "Couldn't connect to database: " . DBI->errstr; $event_string="$function|$wgetbin --no-check-certificate --output-document=/tmp/ASUBtmpD$US$url_id$US$secX --output-file=/tmp/ASUBtmpF$US$url_id$US$secX $url|"; &event_logger; my $secY = time(); my $response_sec = ($secY - $secW); open(Wdoc, "/tmp/ASUBtmpD$US$url_id$US$secX") || die "can't open /tmp/ASUBtmpD$US$url_id$US$secX: $!\n"; @Wdoc = ; close(Wdoc); $i=0; $Wdocline_cat=''; foreach(@Wdoc) { $Wdocline = $Wdoc[$i]; $Wdocline =~ s/\n|\r/!/gi; $Wdocline =~ s/ |\t|\'|\`//gi; $Wdocline_cat .= "$Wdocline"; $i++; } if (length($Wdocline_cat)<1) {$Wdocline_cat='';} open(Wfile, "/tmp/ASUBtmpF$US$url_id$US$secX") || die "can't open /tmp/ASUBtmpF$US$url_id$US$secX: $!\n"; @Wfile = ; close(Wfile); $i=0; $Wfileline_cat=''; foreach(@Wfile) { $Wfileline = $Wfile[$i]; $Wfileline =~ s/\n|\r/!/gi; $Wfileline =~ s/ |\t|\'|\`//gi; $Wfileline_cat .= "$Wfileline"; $i++; } if (length($Wfileline_cat)<1) {$Wfileline_cat='
';} ### update url log entry $stmtA = "UPDATE vicidial_url_log SET url_response='$Wdocline_cat|$Wfileline_cat',response_sec='$response_sec' where url_log_id='$url_id';"; $affected_rows = $dbhA->do($stmtA); if ($DB) {print "$affected_rows|$stmtA\n";} } my $secZ = time(); my $script_time = ($secZ - $secX); if ($DB) {print "DONE execute time: $script_time seconds\n";} exit 0; # Program ends. ### Start of subroutines sub event_logger { my ($tms) = @_; my($sec,$min,$hour,$mday,$mon,$year) = getTime($tms); $now_date = $year.'-'.$mon.'-'.$mday.' '.$hour.':'.$min.':'.$sec; $log_date = $year . '-' . $mon . '-' . $mday; if (!$ASULOGfile) {$ASULOGfile = "$PATHlogs/sendurl.$log_date";} if ($DB) {print "$now_date|$event_string|\n";} if ($SYSLOG) { ### open the log file for writing ### open(Lout, ">>$ASULOGfile") || die "Can't open $VDRLOGfile: $!\n"; print Lout "$now_date|$event_string|\n"; close(Lout); } $event_string=''; } # getTime usage: # getTime($SecondsSinceEpoch); # Options: # $SecondsSinceEpoch : Request time in seconds, defaults to current date/time. # Returns: # ($sec, $min, $hour. $day, $mon, $year) sub getTime { my ($tms) = @_; $tms = time unless ($tms); my($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst)=localtime($tms); $year += 1900; $mon++; $mon = "0" . $mon if ($mon < 10); $mday = "0" . $mday if ($mday < 10); $min = "0" . $min if ($min < 10); $sec = "0" . $sec if ($sec < 10); return ($sec,$min,$hour,$mday,$mon,$year); } ### End of subs