[general] static=yes writeprotect=no [globals] CONSOLE=Console/dsp ; Console interface for demo TRUNK=Zap/g1 ; Trunk interface TRUNKX=Zap/g2 ; 2nd trunk interface TRUNKIAX=IAX2/ASTtest1:test@10.10.10.16:4569 ; IAX trunk interface TRUNKIAX1=IAX2/ASTtest1:test@10.10.10.16:4569 ; IAX trunk interface TRUNKBINFONE=IAX2/1112223333:PASSWORD@iax.binfone.com ; IAX trunk interface SIPtrunk=SIP/1234:PASSWORD@sip.provider.net ; SIP trunk [default] ; Example phone extensions ; Extension 2000 Sipura line 1 exten => 2000,1,Dial,sip/spa2000|30|to ; Ring, 30 secs max exten => 2000,2,Voicemail,u2000 ; Send to voicemail... ; Extension 2001 Sipura line 2 exten => 2001,1,Dial,sip/spa2001|30|to ; Ring, 30 secs max exten => 2001,2,Voicemail,u2001 ; Send to voicemail... ; Extension 2020 rings both sipura lines exten => 2020,1,Dial,sip/spa2000&sip/spa2001|30|to ; Ring, 30 secs max exten => 2020,2,Voicemail,u2000 ; Send to voicemail... ; Extension 301 rings the firefly softphone exten => 401,1,Dial,(IAX2/firefly01@firefly01/s) exten => 401,2,Hangup ; extensions for other SIP and IAX call center phones exten => 100,2,Dial,sip/cc100|20|to exten => 101,2,Dial,sip/cc101|20|to exten => 102,2,Dial,sip/cc102|20|to exten => 103,2,Dial,sip/cc103|20|to exten => 104,2,Dial,sip/cc104|20|to exten => 105,2,Dial,sip/cc105|20|to exten => 106,2,Dial,sip/cc106|20|to exten => 107,2,Dial,sip/cc107|20|to exten => 108,2,Dial,sip/cc108|20|to exten => 109,2,Dial,sip/cc109|20|to exten => 110,2,Dial,sip/cc110|20|to exten => 111,2,Dial,sip/cc111|20|to exten => 112,2,Dial,sip/cc112|20|to exten => 113,2,Dial,sip/cc113|20|to exten => 114,2,Dial,sip/cc114|20|to exten => 115,2,Dial,sip/cc115|20|to exten => 116,2,Dial,sip/cc116|20|to exten => 117,2,Dial,sip/cc117|20|to exten => 118,2,Dial,sip/cc118|20|to exten => 119,2,Dial,sip/cc119|20|to exten => 120,2,Dial,sip/cc120|20|to exten => 121,2,Dial,sip/cc121|20|to exten => 122,2,Dial,sip/cc122|20|to exten => 123,2,Dial,sip/cc123|20|to exten => 124,2,Dial,sip/cc124|20|to exten => 125,2,Dial,sip/cc125|20|to exten => 126,2,Dial,sip/cc126|20|to exten => 127,2,Dial,sip/cc127|20|to exten => 128,2,Dial,sip/cc128|20|to exten => 129,2,Dial,sip/cc129|20|to exten => 130,2,Dial,sip/cc130|20|to exten => 131,2,Dial,sip/cc131|20|to exten => 132,2,Dial,sip/cc132|20|to exten => 133,2,Dial,sip/cc133|20|to exten => 134,2,Dial,sip/cc134|20|to exten => 135,2,Dial,sip/cc135|20|to exten => 136,2,Dial,sip/cc136|20|to exten => 137,2,Dial,sip/cc137|20|to exten => 138,2,Dial,sip/cc138|20|to exten => 139,2,Dial,sip/cc139|20|to exten => 140,2,Dial,sip/cc140|20|to exten => 141,2,Dial,sip/cc141|20|to exten => 142,2,Dial,sip/cc142|20|to exten => 143,2,Dial,sip/cc143|20|to exten => 144,2,Dial,sip/cc144|20|to exten => 145,2,Dial,sip/cc145|20|to exten => 146,2,Dial,sip/cc146|20|to exten => 147,2,Dial,sip/cc147|20|to exten => 148,2,Dial,sip/cc148|20|to exten => 149,2,Dial,sip/cc149|20|to exten => 150,2,Dial,sip/cc150|20|to exten => 300,2,Dial,IAX2/cc300|20|to exten => 301,2,Dial,IAX2/cc301|20|to exten => 302,2,Dial,IAX2/cc302|20|to exten => 303,2,Dial,IAX2/cc303|20|to exten => 304,2,Dial,IAX2/cc304|20|to exten => 305,2,Dial,IAX2/cc305|20|to exten => 306,2,Dial,IAX2/cc306|20|to exten => 307,2,Dial,IAX2/cc307|20|to exten => 308,2,Dial,IAX2/cc308|20|to exten => 309,2,Dial,IAX2/cc309|20|to exten => 310,2,Dial,IAX2/cc310|20|to exten => 311,2,Dial,IAX2/cc311|20|to exten => 312,2,Dial,IAX2/cc312|20|to exten => 313,2,Dial,IAX2/cc313|20|to exten => 314,2,Dial,IAX2/cc314|20|to exten => 315,2,Dial,IAX2/cc315|20|to exten => 316,2,Dial,IAX2/cc316|20|to exten => 317,2,Dial,IAX2/cc317|20|to exten => 318,2,Dial,IAX2/cc318|20|to exten => 319,2,Dial,IAX2/cc319|20|to exten => 320,2,Dial,IAX2/cc320|20|to exten => 321,2,Dial,IAX2/cc321|20|to exten => 322,2,Dial,IAX2/cc322|20|to exten => 323,2,Dial,IAX2/cc323|20|to exten => 324,2,Dial,IAX2/cc324|20|to exten => 325,2,Dial,IAX2/cc325|20|to exten => 326,2,Dial,IAX2/cc326|20|to exten => 327,2,Dial,IAX2/cc327|20|to exten => 328,2,Dial,IAX2/cc328|20|to exten => 329,2,Dial,IAX2/cc329|20|to exten => 330,2,Dial,IAX2/cc330|20|to exten => 331,2,Dial,IAX2/cc331|20|to exten => 332,2,Dial,IAX2/cc332|20|to exten => 333,2,Dial,IAX2/cc333|20|to exten => 334,2,Dial,IAX2/cc334|20|to exten => 335,2,Dial,IAX2/cc335|20|to exten => 336,2,Dial,IAX2/cc336|20|to exten => 337,2,Dial,IAX2/cc337|20|to exten => 338,2,Dial,IAX2/cc338|20|to exten => 339,2,Dial,IAX2/cc339|20|to exten => 340,2,Dial,IAX2/cc340|20|to exten => 341,2,Dial,IAX2/cc341|20|to exten => 342,2,Dial,IAX2/cc342|20|to exten => 343,2,Dial,IAX2/cc343|20|to exten => 344,2,Dial,IAX2/cc344|20|to exten => 345,2,Dial,IAX2/cc345|20|to exten => 346,2,Dial,IAX2/cc346|20|to exten => 347,2,Dial,IAX2/cc347|20|to exten => 348,2,Dial,IAX2/cc348|20|to exten => 349,2,Dial,IAX2/cc349|20|to exten => 350,2,Dial,IAX2/cc350|20|to ; extensions if using a T1 channelbank exten => 1901,1,Dial,Zap/1|30|o exten => 1901,2,Hangup exten => 1902,1,Dial,Zap/2|30|o exten => 1902,2,Hangup exten => 1903,1,Dial,Zap/3|30|o exten => 1903,2,Hangup exten => 1904,1,Dial,Zap/4|30|o exten => 1904,2,Hangup exten => 1905,1,Dial,Zap/5|30|o exten => 1905,2,Hangup exten => 1906,1,Dial,Zap/6|30|o exten => 1906,2,Hangup exten => 1907,1,Dial,Zap/7|30|o exten => 1907,2,Hangup exten => 1908,1,Dial,Zap/8|30|o exten => 1908,2,Hangup exten => 1909,1,Dial,Zap/9|30|o exten => 1909,2,Hangup exten => 1910,1,Dial,Zap/10|30|o exten => 1910,2,Hangup exten => 1911,1,Dial,Zap/11|30|o exten => 1911,2,Hangup exten => 1912,1,Dial,Zap/12|30|o exten => 1912,2,Hangup exten => 1913,1,Dial,Zap/13|30|o exten => 1913,2,Hangup exten => 1914,1,Dial,Zap/14|30|o exten => 1914,2,Hangup exten => 1915,1,Dial,Zap/15|30|o exten => 1915,2,Hangup exten => 1916,1,Dial,Zap/16|30|o exten => 1916,2,Hangup exten => 1917,1,Dial,Zap/17|30|o exten => 1917,2,Hangup exten => 1918,1,Dial,Zap/18|30|o exten => 1918,2,Hangup exten => 1919,1,Dial,Zap/19|30|o exten => 1919,2,Hangup exten => 1920,1,Dial,Zap/20|30|o exten => 1920,2,Hangup exten => 1921,1,Dial,Zap/21|30|o exten => 1921,2,Hangup exten => 1922,1,Dial,Zap/22|30|o exten => 1922,2,Hangup exten => 1923,1,Dial,Zap/23|30|o exten => 1923,2,Hangup exten => 1924,1,Dial,Zap/24|30|o exten => 1924,2,Hangup ; # timeout invalid rules exten => #,1,Playback(invalid) ; "Thanks for trying the demo" exten => #,2,Hangup ; Hang them up. exten => t,1,Goto(#,1) ; If they take too long, give up exten => i,1,Playback(invalid) ; "That's not valid, try again" ; Give voicemail at extension 8500 exten => 8500,1,VoicemailMain exten => 8500,2,Goto(s,6) ; ASTERISK AGENTS LOGINS FOR QUEUES (NOT part of VICIDIAL) ; the following assumes phone agent login and exten are 3 digits and the same ; also assumes that 3-digit login is present in agents.conf and queueus.conf ;Agent Logout then stay onhook, DIAL 54 + 3-digit ID exten => _54XXX,1,AgentCallbackLogin(||) ; the following are used to login and logout of Asterisk Queues from phone ;Agent Login then stay offhook on the phone, DIAL 55 + 3-digit ID exten => _55XXX,1,AgentLogin(${EXTEN:1}) ;Agent Login then stay onhook, phones will ring, DIAL 56 + 3-digit ID exten => _56XXX,1,AgentCallbackLogin(||${EXTEN:1}@default) ; Extension 4001 rings Zap phone (this example for FXS on Zap port 1) exten => 4001,1,Dial,Zap/1|30| ; ring Zap device 1 exten => 4001,2,Voicemail,u4001 ; Send to voicemail... ; FastAGI for VICIDIAL/astGUIclient call logging exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})) ; Standard AGI for VICIDIAL/astGUIclient call logging ;exten => h,1,DeadAGI(call_log.agi,${EXTEN}) ; DeadAGI is new ;exten => h,2,DeadAGI(VD_hangup.agi,PRI-----NODEBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME}) ; Inbound call from BINFONE ; exten => 1112223333,1,AGI(agi://127.0.0.1:4577/call_log) ; exten => 1112223333,1,AGI(call_log.agi,${EXTEN}) ; exten => 1112223333,2,Dial(sip/gs102,55,o) ; exten => 1112223333,3,Hangup ; Extension 7275551212 - Inbound local number from PRI with 10 digit delivery exten => 7275551212,1,Ringing exten => 7275551212,2,Wait(1) exten => 7275551212,3,AGI(agi://127.0.0.1:4577/call_log--fullCID--${EXTEN}-----${CALLERID}-----${CALLERIDNUM}-----${CALLERIDNAME}) ;exten => 7275551212,3,AGI(call_logCID.agi,${EXTEN}-----${CALLERID}-----${CALLERIDNUM}-----${CALLERIDNAME}) exten => 7275551212,4,Answer exten => 7275551212,5,Dial,sip/spa2000&sip/spa2001|30|to exten => 7275551212,6,Voicemail,u2000 ; dial a long distance outbound number to the UK ; This 'o' Dial flag is VERY important for VICIDIAL on outbound calls, exten => _901144XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log) ;exten => _901144XXXXXXXXXX,1,AGI(call_log.agi,${EXTEN}) exten => _901144XXXXXXXXXX,2,Dial(${TRUNKX}/${EXTEN:1},55,tTo) exten => _901144XXXXXXXXXX,3,Hangup ; dial a long distance outbound number to Australia ; This 'o' Dial flag is VERY important for VICIDIAL on outbound calls, exten => _901161XXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log) ;exten => _901161XXXXXXXXX,1,AGI(call_log.agi,${EXTEN}) exten => _901161XXXXXXXXX,2,Dial(${TRUNKX}/${EXTEN:1},,tTo) exten => _901161XXXXXXXXX,3,Hangup ; dial an 800 outbound number exten => _91800NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log) ;exten => _91800NXXXXXX,1,AGI(call_log.agi,${EXTEN}) exten => _91800NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,tTo) exten => _91800NXXXXXX,3,Hangup exten => _91888NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log) ;exten => _91888NXXXXXX,1,AGI(call_log.agi,${EXTEN}) exten => _91888NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,tTo) exten => _91888NXXXXXX,3,Hangup exten => _91877NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log) ;exten => _91877NXXXXXX,1,AGI(call_log.agi,${EXTEN}) exten => _91877NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,tTo) exten => _91877NXXXXXX,3,Hangup exten => _91866NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log) ;exten => _91866NXXXXXX,1,AGI(call_log.agi,${EXTEN}) exten => _91866NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,tTo) exten => _91866NXXXXXX,3,Hangup ; dial a local 727 outbound number with area code exten => _9727NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log) ;exten => _9727NXXXXXX,1,AGI(call_log.agi,${EXTEN}) exten => _9727NXXXXXX,2,Dial(${TRUNK}/1${EXTEN:1},,tTo) exten => _9727NXXXXXX,3,Hangup ; dial a local 813 outbound number with area code exten => _9813NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log) ;exten => _9813NXXXXXX,1,AGI(call_log.agi,${EXTEN}) exten => _9813NXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,tTo) exten => _9813NXXXXXX,3,Hangup ; dial a long distance outbound number ; This 'o' Dial flag is VERY important for VICIDIAL on outbound calls, exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log) ;exten => _91NXXNXXXXXX,1,AGI(call_log.agi,${EXTEN}) exten => _91NXXNXXXXXX,2,Dial(${TRUNKX}/${EXTEN:1},,tTo) exten => _91NXXNXXXXXX,3,Hangup ; dial a long distance outbound number through BINFONE ; exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log) ;; exten => _91NXXNXXXXXX,1,AGI(call_log.agi,${EXTEN}) ; exten => _91NXXNXXXXXX,2,Dial(${TRUNKIAX}/${EXTEN},55,o) ; exten => _91NXXNXXXXXX,3,Hangup ; dial a long distance outbound number through a SIP provider ; exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log) ;; exten => _91NXXNXXXXXX,1,AGI(call_log.agi,${EXTEN}) ; exten => _91NXXNXXXXXX,2,Dial(sip/${EXTEN}@SIPtrunk,55,o) ; exten => _91NXXNXXXXXX,3,Hangup ; dial a local outbound number (modified because of only LD T1) exten => _9NXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log) ;exten => _9NXXXXXX,1,AGI(call_log.agi,${EXTEN}) exten => _9NXXXXXX,2,Dial(${TRUNK}/1727${EXTEN:1},,tTo) exten => _9NXXXXXX,3,Hangup ; parameters for call_inbound.agi (7 fields separated by five dashes "-----"): ; 1. the extension of the phone to ring as defined in the asterisk.phones table ; 2. the phone number that was called, for the live_inbound/_log entry ; 3. a text description of the number that was called in ; 4-7. optional fields, they are also passed as fields in the GUI to web browser ; Extension 3429 - Inbound 800 number (1-800-555-3429) example of RBS T1 ; with 10 digit ANI and 4 digit DNIS star separated exten => _**3429,1,Ringing exten => _**3429,2,AGI(agi://127.0.0.1:4577/call_log) ;exten => _**3429,2,AGI(call_log.agi,${EXTEN}) exten => _**3429,3,AGI(call_inbound.agi,spa2000-----8005553429-----Inbound 800-----x-----y-----z-----w) exten => _**3429,4,Answer exten => _**3429,5,Dial,sip/spa2000&sip/spa2001|30|to exten => _**3429,6,Voicemail,u2000 ; Extension 3429 - with ANI [callerID] exten => _*NXXNXXXXXX*3429,1,Ringing exten => _*NXXNXXXXXX*3429,2,AGI(agi://127.0.0.1:4577/call_log) ;exten => _*NXXNXXXXXX*3429,2,AGI(call_log.agi,${EXTEN}) exten => _*NXXNXXXXXX*3429,3,AGI(call_inbound.agi,spa2000-----8005553429-----Inbound 800-----x-----y-----z-----w) exten => _*NXXNXXXXXX*3429,3,Answer exten => _*NXXNXXXXXX*3429,4,Dial,sip/spa2000&sip/spa2001|30|to exten => _*NXXNXXXXXX*3429,5,Voicemail,u2000 exten => _010*010*010*015*8600XXX,1,Goto(default,${EXTEN:16},1) exten => _010*010*010*015*8600XXX*.,1,Goto(default,${EXTEN:16},1) exten => _010*010*010*015*78600XXX,1,Goto(default,${EXTEN:16},1) exten => _010*010*010*015*78600XXX*.,1,Goto(default,${EXTEN:16},1) exten => _8600XXX*.,1,AGI(agi-VDADfixCXFER.agi) exten => _78600XXX*.,1,AGI(agi-VDADfixCXFER.agi) ; ### server 2 extens: ; exten => _010*010*010*016*8600XXX,1,Dial(${TRUNKIAX1}/${EXTEN:16},55,o) ; exten => _010*010*010*016*8600XXX,2,Hangup ; exten => _010*010*010*016*8600XXX*.,1,Dial(${TRUNKIAX1}/${EXTEN:16},55,o) ; exten => _010*010*010*016*8600XXX*.,2,Hangup ; parameters for agi-VDAD_ALL_inbound.agi (9 fields separated by five dashes "-----"): ; 1. the method of call handling for the script: ; - CID - CID received, add record with phone number ; - CIDLOOKUP - Lookup CID to find record in whole system ; - CIDLOOKUPRL - Restrict lookup to one list ; - CLOSER - Closer calls from VICIDIAL fronters ; - ANI - ANI received, add record with phone number ; - ANILOOKUP - Lookup ANI to find record in whole system ; - ANILOOKUPRL - Restrict lookup to one list ; - 3DIGITID - Enter 3 digit code to go to agent ; - 4DIGITID - Enter 4 digit code to go to agent ; - 5DIGITID - Enter 5 digit code to go to agent ; - 10DIGITID - Enter 10 digit code to go to agent ; 2. the method of searching for an available agent: ; - LO - Load Balance Overflow only (priority to home server) ; - LB - Load Balance total system ; - SO - Home server only ; 3. the full name of the IN GROUP to be used in vicidial for the inbound call ; 4. the phone number that was called, for the log entry ; 5. the callerID or lead_id of the person that called(usually overridden) ; 6. the park extension audio file name if used ; 7. the status of the call initially(usually not used) ; 8. the list_id to insert the new lead under if it is new (and CID/ANI available) ; 9. the phone dialing code to insert with the new lead if new (and CID/ANI available) ; inbound VICIDIAL call with CID delivery through T1 PRI exten => 1234,1,Answer ; Answer the line exten => 1234,2,AGI(agi-VDAD_ALL_inbound.agi,CID-----LB-----CL_GALLERIA-----7274515134-----Closer-----park----------999-----1) exten => 1234,3,Hangup ; inbound VICIDIAL transfer calls [can arrive through PRI T1 crossover, IAX or SIP channel] exten => _90009.,1,Answer ; Answer the line exten => _90009.,2,AGI(agi-VDAD_ALL_inbound.agi,CLOSER-----LB-----CL_TESTCAMP-----7275551212-----Closer-----park----------999-----1) exten => _90009.,3,Hangup exten => _990009.,1,Answer ; Answer the line exten => _990009.,2,AGI(agi-VDAD_ALL_inbound.agi,CLOSER-----LB-----CL_TESTCAMP-----7275551212-----Closer-----park----------999-----1) exten => _990009.,3,Hangup ; barge monitoring extension exten => 8159,1,ZapBarge exten => 8159,2,Hangup ; ZapBarge direct channel extensions exten => 8612001,1,ZapBarge(1) exten => 8612002,1,ZapBarge(2) exten => 8612003,1,ZapBarge(3) exten => 8612004,1,ZapBarge(4) exten => 8612005,1,ZapBarge(5) exten => 8612006,1,ZapBarge(6) exten => 8612007,1,ZapBarge(7) exten => 8612008,1,ZapBarge(8) exten => 8612009,1,ZapBarge(9) exten => 8612010,1,ZapBarge(10) exten => 8612011,1,ZapBarge(11) exten => 8612012,1,ZapBarge(12) exten => 8612013,1,ZapBarge(13) exten => 8612014,1,ZapBarge(14) exten => 8612015,1,ZapBarge(15) exten => 8612016,1,ZapBarge(16) exten => 8612017,1,ZapBarge(17) exten => 8612018,1,ZapBarge(18) exten => 8612019,1,ZapBarge(19) exten => 8612020,1,ZapBarge(20) exten => 8612021,1,ZapBarge(21) exten => 8612022,1,ZapBarge(22) exten => 8612023,1,ZapBarge(23) exten => 8612024,1,ZapBarge(24) ; astGUIclient conferences exten => 8600001,1,Meetme,8600001|qF exten => 8600002,1,Meetme,8600002|qF exten => 8600003,1,Meetme,8600003|qF exten => 8600004,1,Meetme,8600004|qF exten => 8600005,1,Meetme,8600005|qF exten => 8600006,1,Meetme,8600006|qF exten => 8600007,1,Meetme,8600007|qF exten => 8600008,1,Meetme,8600008|qF exten => 8600009,1,Meetme,8600009|qF exten => 8600010,1,Meetme,8600010|qF exten => 8600011,1,Meetme,8600011|qF exten => 8600012,1,Meetme,8600012|qF exten => 8600013,1,Meetme,8600013|qF exten => 8600014,1,Meetme,8600014|qF exten => 8600015,1,Meetme,8600015|qF exten => 8600016,1,Meetme,8600016|qF exten => 8600017,1,Meetme,8600017|qF exten => 8600018,1,Meetme,8600018|qF exten => 8600019,1,Meetme,8600019|qF exten => 8600020,1,Meetme,8600020|qF exten => 8600021,1,Meetme,8600021|qF exten => 8600022,1,Meetme,8600022|qF exten => 8600023,1,Meetme,8600023|qF exten => 8600024,1,Meetme,8600024|qF exten => 8600025,1,Meetme,8600025|qF exten => 8600026,1,Meetme,8600026|qF exten => 8600027,1,Meetme,8600027|qF exten => 8600028,1,Meetme,8600028|qF exten => 8600029,1,Meetme,8600029|qF exten => _X48600XXX,1,MeetMeAdmin(${EXTEN:2},T,${EXTEN:0:1}) exten => _X48600XXX,2,Hangup exten => _X38600XXX,1,MeetMeAdmin(${EXTEN:2},t,${EXTEN:0:1}) exten => _X38600XXX,2,Hangup exten => _X28600XXX,1,MeetMeAdmin(${EXTEN:2},m,${EXTEN:0:1}) exten => _X28600XXX,2,Hangup exten => _X18600XXX,1,MeetMeAdmin(${EXTEN:2},M,${EXTEN:0:1}) exten => _X18600XXX,2,Hangup exten => _55558600XXX,1,MeetMeAdmin(${EXTEN:4},K) exten => _55558600XXX,2,Hangup exten => 8300,1,Hangup ; VICIDIAL conferences exten => 8600051,1,Meetme,8600051|F exten => 8600052,1,Meetme,8600052|F exten => 8600053,1,Meetme,8600053|F exten => 8600054,1,Meetme,8600054|F exten => 8600055,1,Meetme,8600055|F exten => 8600056,1,Meetme,8600056|F exten => 8600057,1,Meetme,8600057|F exten => 8600058,1,Meetme,8600058|F exten => 8600059,1,Meetme,8600059|F exten => 8600060,1,Meetme,8600060|F exten => 8600061,1,Meetme,8600061|F exten => 8600062,1,Meetme,8600062|F exten => 8600063,1,Meetme,8600063|F exten => 8600064,1,Meetme,8600064|F exten => 8600065,1,Meetme,8600065|F exten => 8600066,1,Meetme,8600066|F exten => 8600067,1,Meetme,8600067|F exten => 8600068,1,Meetme,8600068|F exten => 8600069,1,Meetme,8600069|F exten => 8600070,1,Meetme,8600070|F exten => 8600071,1,Meetme,8600071|F exten => 8600072,1,Meetme,8600072|F exten => 8600073,1,Meetme,8600073|F exten => 8600074,1,Meetme,8600074|F exten => 8600075,1,Meetme,8600075|F exten => 8600076,1,Meetme,8600076|F exten => 8600077,1,Meetme,8600077|F exten => 8600078,1,Meetme,8600078|F exten => 8600079,1,Meetme,8600079|F exten => 8600080,1,Meetme,8600080|F exten => 8600081,1,Meetme,8600081|F exten => 8600082,1,Meetme,8600082|F exten => 8600083,1,Meetme,8600083|F exten => 8600084,1,Meetme,8600084|F exten => 8600085,1,Meetme,8600085|F exten => 8600086,1,Meetme,8600086|F exten => 8600087,1,Meetme,8600087|F exten => 8600088,1,Meetme,8600088|F exten => 8600089,1,Meetme,8600089|F exten => 8600090,1,Meetme,8600090|F exten => 8600091,1,Meetme,8600091|F exten => 8600092,1,Meetme,8600092|F exten => 8600093,1,Meetme,8600093|F exten => 8600094,1,Meetme,8600094|F exten => 8600095,1,Meetme,8600095|F exten => 8600096,1,Meetme,8600096|F exten => 8600097,1,Meetme,8600097|F exten => 8600098,1,Meetme,8600098|F exten => 8600099,1,Meetme,8600099|F exten => 8600100,1,Meetme,8600100|F exten => 8600101,1,Meetme,8600101|F exten => 8600102,1,Meetme,8600102|F exten => 8600103,1,Meetme,8600103|F exten => 8600104,1,Meetme,8600104|F exten => 8600105,1,Meetme,8600105|F exten => 8600106,1,Meetme,8600106|F exten => 8600107,1,Meetme,8600107|F exten => 8600108,1,Meetme,8600108|F exten => 8600109,1,Meetme,8600109|F exten => 8600110,1,Meetme,8600110|F exten => 8600111,1,Meetme,8600111|F exten => 8600112,1,Meetme,8600112|F exten => 8600113,1,Meetme,8600113|F exten => 8600114,1,Meetme,8600114|F exten => 8600115,1,Meetme,8600115|F exten => 8600116,1,Meetme,8600116|F exten => 8600117,1,Meetme,8600117|F exten => 8600118,1,Meetme,8600118|F exten => 8600119,1,Meetme,8600119|F exten => 8600120,1,Meetme,8600120|F exten => 8600121,1,Meetme,8600121|F exten => 8600122,1,Meetme,8600122|F exten => 8600123,1,Meetme,8600123|F exten => 8600124,1,Meetme,8600124|F exten => 8600125,1,Meetme,8600125|F exten => 8600126,1,Meetme,8600126|F exten => 8600127,1,Meetme,8600127|F exten => 8600128,1,Meetme,8600128|F exten => 8600129,1,Meetme,8600129|F exten => 8600130,1,Meetme,8600130|F exten => 8600131,1,Meetme,8600131|F exten => 8600132,1,Meetme,8600132|F exten => 8600133,1,Meetme,8600133|F exten => 8600134,1,Meetme,8600134|F exten => 8600135,1,Meetme,8600135|F exten => 8600136,1,Meetme,8600136|F exten => 8600137,1,Meetme,8600137|F exten => 8600138,1,Meetme,8600138|F exten => 8600139,1,Meetme,8600139|F exten => 8600140,1,Meetme,8600140|F exten => 8600141,1,Meetme,8600141|F exten => 8600142,1,Meetme,8600142|F exten => 8600143,1,Meetme,8600143|F exten => 8600144,1,Meetme,8600144|F exten => 8600145,1,Meetme,8600145|F exten => 8600146,1,Meetme,8600146|F exten => 8600147,1,Meetme,8600147|F exten => 8600148,1,Meetme,8600148|F exten => 8600149,1,Meetme,8600149|F exten => 8600150,1,Meetme,8600150|F exten => 8600151,1,Meetme,8600151|F exten => 8600152,1,Meetme,8600152|F exten => 8600153,1,Meetme,8600153|F exten => 8600154,1,Meetme,8600154|F exten => 8600155,1,Meetme,8600155|F exten => 8600156,1,Meetme,8600156|F exten => 8600157,1,Meetme,8600157|F exten => 8600158,1,Meetme,8600158|F exten => 8600159,1,Meetme,8600159|F exten => 8600160,1,Meetme,8600160|F exten => 8600161,1,Meetme,8600161|F exten => 8600162,1,Meetme,8600162|F exten => 8600163,1,Meetme,8600163|F exten => 8600164,1,Meetme,8600164|F exten => 8600165,1,Meetme,8600165|F exten => 8600166,1,Meetme,8600166|F exten => 8600167,1,Meetme,8600167|F exten => 8600168,1,Meetme,8600168|F exten => 8600169,1,Meetme,8600169|F exten => 8600170,1,Meetme,8600170|F exten => 8600171,1,Meetme,8600171|F exten => 8600172,1,Meetme,8600172|F exten => 8600173,1,Meetme,8600173|F exten => 8600174,1,Meetme,8600174|F exten => 8600175,1,Meetme,8600175|F exten => 8600176,1,Meetme,8600176|F exten => 8600177,1,Meetme,8600177|F exten => 8600178,1,Meetme,8600178|F exten => 8600179,1,Meetme,8600179|F exten => 8600180,1,Meetme,8600180|F exten => 8600181,1,Meetme,8600181|F exten => 8600182,1,Meetme,8600182|F exten => 8600183,1,Meetme,8600183|F exten => 8600184,1,Meetme,8600184|F exten => 8600185,1,Meetme,8600185|F exten => 8600186,1,Meetme,8600186|F exten => 8600187,1,Meetme,8600187|F exten => 8600188,1,Meetme,8600188|F exten => 8600189,1,Meetme,8600189|F exten => 8600190,1,Meetme,8600190|F exten => 8600191,1,Meetme,8600191|F exten => 8600192,1,Meetme,8600192|F exten => 8600193,1,Meetme,8600193|F exten => 8600194,1,Meetme,8600194|F exten => 8600195,1,Meetme,8600195|F exten => 8600196,1,Meetme,8600196|F exten => 8600197,1,Meetme,8600197|F exten => 8600198,1,Meetme,8600198|F exten => 8600199,1,Meetme,8600199|F exten => 8600200,1,Meetme,8600200|F ; quiet entry and leaving conferences for VICIDIAL exten => _78600XXX,1,Meetme,${EXTEN:1}|qF ; quiet monitor extensions for meetme rooms (for room managers) exten => _68600XXX,1,Meetme,${EXTEN:1}|mq ; voicelab exten exten => _86009XX,1,Meetme,${EXTEN}|mq ; voicelab exten moderator exten => _986009XX,1,Meetme,${EXTEN:1} ; park channel for client GUI parking, hangup after 30 minutes ; create a GSM formatted audio file named "park.gsm" that is 30 minutes long ; and put it in /var/lib/asterisk/sounds exten => 8301,1,Answer exten => 8301,2,AGI(park_CID.agi) exten => 8301,3,Playback(park) exten => 8301,4,Hangup exten => 8303,1,Answer exten => 8303,2,AGI(park_CID.agi) exten => 8303,3,Playback(conf) exten => 8303,4,Hangup ; park channel for client GUI conferencing, hangup after 30 minutes ; create a GSM formatted audio file named "conf.gsm" that is 30 minutes long ; and put it in /var/lib/asterisk/sounds exten => 8302,1,Answer exten => 8302,2,Playback(conf) exten => 8302,3,Hangup exten => 8304,1,Answer exten => 8304,2,Playback(ding) exten => 8304,3,Hangup ; default audio for safe harbor 2-second-after-hello message then hangup ; create a GSM formatted audio file complies with safe harbor rules ; and put it in /var/lib/asterisk/sounds then change filename below exten => 8307,1,Answer exten => 8307,2,Playback(vm-goodbye) exten => 8307,3,Hangup ; this is used for recording conference calls, the client app sends the filename ; value as a callerID recordings go to /var/spool/asterisk/monitor (WAV) exten => 8309,1,Answer exten => 8309,2,Monitor(wav,${CALLERIDNAME}) exten => 8309,3,Wait,3600 exten => 8309,4,Hangup ; this is used for recording conference calls, the client app sends the filename ; value as a callerID recordings go to /var/spool/asterisk/monitor (GSM) exten => 8310,1,Answer exten => 8310,2,Monitor(gsm,${CALLERIDNAME}) exten => 8310,3,Wait,3600 exten => 8310,4,Hangup ; this is used for playing a message to an answering machine forwarded from AMD in VICIDIAL ; replace conf with the message file you want to leave exten => 8320,1,WaitForSilence(2000,2) ; AMD got machine. leave message after recording exten => 8320,2,Playback(conf) exten => 8320,3,AGI(VD_amd_post.agi,${EXTEN}) exten => 8320,4,Hangup ; use for selective CallerID hangup by area code(hard-coded) exten => 8352,1,AGI(agi-VDADselective_CID_hangup.agi,${EXTEN}) exten => 8352,2,Playback(safe_harbor) exten => 8352,3,Hangup ; prompt recording AGI script, ID is 4321 exten => 8168,1,Answer exten => 8168,2,AGI(agi-record_prompts.agi) exten => 8168,3,Hangup ; playback of recorded prompts exten => _851XXXXX,1,Answer exten => _851XXXXX,2,Playback(${EXTEN}) exten => _851XXXXX,3,Hangup ; this is used to allow the GUI to send you directly into voicemail ; don't forget to set GUI variable $voicemail_exten to this extension exten => 8501,1,VoicemailMain(s${CALLERIDNUM}) exten => 8501,2,Hangup ; this is used to allow the GUI to send live calls directly into voicemail ; don't forget to set GUI variable $voicemail_dump_exten to this extension exten => _85026666666666.,1,Wait(2) exten => _85026666666666.,2,Voicemail(${EXTEN:14}) exten => _85026666666666.,3,Hangup ; this is used for sending DTMF signals within conference calls, the client app ; sends the digits to be played in the callerID field ; sound files must be placed in /var/lib/asterisk/sounds exten => 8500998,1,Answer exten => 8500998,2,Playback(silence) exten => 8500998,3,AGI(agi-dtmf.agi) exten => 8500998,4,Hangup ;#### VDAD STANDARD TRANSFER ENTRIES #### ; VICIDIAL_auto_dialer transfer script for no-agent campaigns: exten => 8364,1,AGI(agi://127.0.0.1:4577/call_log) ;exten => 8364,1,AGI(call_log.agi,${EXTEN}) exten => 8364,2,AGI(agi-VDADtransferBROADCAST.agi,${EXTEN}) exten => 8364,3,AGI(agi-VDADtransferBROADCAST.agi,${EXTEN}) exten => 8364,4,AGI(agi-VDADtransferBROADCAST.agi,${EXTEN}) exten => 8364,5,Hangup ; VICIDIAL_auto_dialer transfer script: exten => 8365,1,AGI(agi://127.0.0.1:4577/call_log) ;exten => 8365,1,AGI(call_log.agi,${EXTEN}) exten => 8365,2,AGI(agi-VDADtransfer.agi,${EXTEN}) exten => 8365,3,AGI(agi-VDADtransfer.agi,${EXTEN}) exten => 8365,4,AGI(agi-VDADtransfer.agi,${EXTEN}) exten => 8365,5,Hangup ; VICIDIAL_auto_dialer transfer script SURVEY at beginning: exten => 8366,1,AGI(agi://127.0.0.1:4577/call_log) ;exten => 8366,1,AGI(call_log.agi,${EXTEN}) exten => 8366,2,AGI(agi-VDADtransferSURVEY.agi,${EXTEN}) exten => 8366,3,AGI(agi-VDADtransferSURVEY.agi,${EXTEN}) exten => 8366,4,AGI(agi-VDADtransferSURVEY.agi,${EXTEN}) exten => 8366,5,Hangup ; VICIDIAL_auto_dialer transfer script Load Balance Overflow: exten => 8367,1,AGI(agi://127.0.0.1:4577/call_log) ;exten => 8367,1,AGI(call_log.agi,${EXTEN}) exten => 8367,2,AGI(agi-VDAD_LO_transfer.agi,${EXTEN}) exten => 8367,3,AGI(agi-VDAD_LO_transfer.agi,${EXTEN}) exten => 8367,4,AGI(agi-VDAD_LO_transfer.agi,${EXTEN}) exten => 8367,5,Hangup ; VICIDIAL_auto_dialer transfer script Load Balanced: exten => 8368,1,AGI(agi://127.0.0.1:4577/call_log) ;exten => 8368,1,AGI(call_log.agi,${EXTEN}) exten => 8368,2,AGI(agi-VDAD_LB_transfer.agi,${EXTEN}) exten => 8368,3,AGI(agi-VDAD_LB_transfer.agi,${EXTEN}) exten => 8368,4,AGI(agi-VDAD_LB_transfer.agi,${EXTEN}) exten => 8368,5,Hangup ; VICIDIAL_auto_dialer transfer script AMD with Load Balanced: exten => 8369,1,AGI(agi://127.0.0.1:4577/call_log) ;exten => 8369,1,AGI(call_log.agi,${EXTEN}) exten => 8369,2,AMD(2000|2000|1000|5000|120|50|4|256) exten => 8369,3,AGI(VD_amd.agi,${EXTEN}) exten => 8369,4,AGI(agi-VDAD_LB_transfer.agi,${EXTEN}) exten => 8369,5,AGI(agi-VDAD_LB_transfer.agi,${EXTEN}) exten => 8369,6,AGI(agi-VDAD_LB_transfer.agi,${EXTEN}) exten => 8369,7,Hangup ; VICIDIAL auto-dial reminder script exten => 8372,1,AGI(agi://127.0.0.1:4577/call_log) ;exten => 8372,1,AGI(call_log.agi,${EXTEN}) exten => 8372,2,AGI(agi-VDADautoREMINDER.agi,${EXTEN}) exten => 8372,3,AGI(agi-VDADautoREMINDER.agi,${EXTEN}) exten => 8372,4,AGI(agi-VDADautoREMINDER.agi,${EXTEN}) exten => 8372,5,Hangup ;#### VDAD SIP UNREGISTERED TRANSFER ENTRIES #### ;#### Use these entries IN PLACE OF the entries above if you are using SIP trunks ;#### and are not registering your provider in sip.conf ;; VICIDIAL_auto_dialer transfer script for no-agent campaigns: ;exten => 8364,1,Playback(sip-silence) ;exten => 8364,2,AGI(agi://127.0.0.1:4577/call_log) ;;exten => 8364,2,AGI(call_log.agi,${EXTEN}) ;exten => 8364,3,AGI(agi-VDADtransferBROADCAST.agi,${EXTEN}) ;exten => 8364,4,AGI(agi-VDADtransferBROADCAST.agi,${EXTEN}) ;exten => 8364,5,Hangup ; ;; VICIDIAL_auto_dialer transfer script: ;exten => 8365,1,Playback(sip-silence) ;exten => 8365,2,AGI(agi://127.0.0.1:4577/call_log) ;;exten => 8365,2,AGI(call_log.agi,${EXTEN}) ;exten => 8365,3,AGI(agi-VDADtransfer.agi,${EXTEN}) ;exten => 8365,4,AGI(agi-VDADtransfer.agi,${EXTEN}) ;exten => 8365,5,Hangup ; ;; VICIDIAL_auto_dialer transfer script SURVEY at beginning: ;exten => 8366,1,Playback(sip-silence) ;exten => 8366,2,AGI(agi://127.0.0.1:4577/call_log) ;;exten => 8366,2,AGI(call_log.agi,${EXTEN}) ;exten => 8366,3,AGI(agi-VDADtransferSURVEY.agi,${EXTEN}) ;exten => 8366,4,AGI(agi-VDADtransferSURVEY.agi,${EXTEN}) ;exten => 8366,5,Hangup ; ;; VICIDIAL_auto_dialer transfer script Load Balance Overflow: ;exten => 8367,1,Playback(sip-silence) ;exten => 8367,2,AGI(agi://127.0.0.1:4577/call_log) ;;exten => 8367,2,AGI(call_log.agi,${EXTEN}) ;exten => 8367,3,AGI(agi-VDAD_LO_transfer.agi,${EXTEN}) ;exten => 8367,4,AGI(agi-VDAD_LO_transfer.agi,${EXTEN}) ;exten => 8367,5,Hangup ; ;; VICIDIAL_auto_dialer transfer script Load Balanced: ;exten => 8368,1,Playback(sip-silence) ;exten => 8368,2,AGI(agi://127.0.0.1:4577/call_log) ;;exten => 8368,2,AGI(call_log.agi,${EXTEN}) ;exten => 8368,3,AGI(agi-VDAD_LB_transfer.agi,${EXTEN}) ;exten => 8368,4,AGI(agi-VDAD_LB_transfer.agi,${EXTEN}) ;exten => 8368,5,Hangup ; ;; VICIDIAL_auto_dialer transfer script AMD with Load Balanced: ;exten => 8369,1,Playback(sip-silence) ;exten => 8369,2,AGI(agi://127.0.0.1:4577/call_log) ;;exten => 8369,2,AGI(call_log.agi,${EXTEN}) ;exten => 8369,3,AMD(2000|2000|1000|5000|120|50|4|256) ;exten => 8369,4,AGI(VD_amd.agi,${EXTEN}) ;exten => 8369,5,AGI(agi-VDAD_LB_transfer.agi,${EXTEN}) ;exten => 8369,6,AGI(agi-VDAD_LB_transfer.agi,${EXTEN}) ;exten => 8369,7,Hangup ; ;; VICIDIAL auto-dial reminder script ;exten => 8372,1,Playback(sip-silence) ;exten => 8372,2,AGI(agi://127.0.0.1:4577/call_log) ;;exten => 8372,2,AGI(call_log.agi,${EXTEN}) ;exten => 8372,3,AGI(agi-VDADautoREMINDER.agi,${EXTEN}) ;exten => 8372,4,AGI(agi-VDADautoREMINDER.agi,${EXTEN}) ;exten => 8372,5,Hangup