#!/usr/bin/perl # # cm_sc_send_url_status.agi version 2.14 # # Designed to work with Call Menus to send a URL defined in a Settings Container # for a call with a lead_id associated with it(use CUSTOMERCLOSER in the In-Group # Action Transfer CID field!). # # If container is not found, call will go to the 'C' option in the call menu # If lead_id is not defined, call will go to the 'D' option in the call menu # After URL is sent, call will go to the 'B' option in the call menu # # Flag Options: (separated by 3 dashes '---') # 1- container_id for settings container with URL to send # 2- GET or POST (send URL method, defaults to GET) # 3- status to change lead to # # example of what to set in the Call Menu Prompt: # Set the prompt to "sip-silence|cm_sc_send_url_status.agi,test_cm_url---POST---BGOOD" # # example of what to set in a Call Menu AGI option: # Set the prompt to "cm_sc_send_url_status.agi,test_cm_url---POST---BGOOD" # # The URL that you define in the Settings Container can use most of the # variables you can use in the Dispo Call URL fields. The 'user' and 'status' # fields as well as the talk_time, talk_time_min and ivr_time fields that are # also available, it will all use the last vicidial_agent_log entry for it's values. # # Copyright (C) 2023 Matt Florell LICENSE: AGPLv2 # # changes: # 230531-1117 - First build (based on cm_sc_send_url.agi) # $script = 'cm_sc_send_url_status.agi'; ($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time); $year = ($year + 1900); $mon++; if ($mon < 10) {$mon = "0$mon";} if ($mday < 10) {$mday = "0$mday";} if ($hour < 10) {$hour = "0$hour";} if ($min < 10) {$min = "0$min";} if ($sec < 10) {$sec = "0$sec";} $now_date_epoch = time(); $now_date = "$year-$mon-$mday $hour:$min:$sec"; $start_time=$now_date; $CIDdate = "$mon$mday$hour$min$sec"; $tsSQLdate = "$year$mon$mday$hour$min$sec"; $SQLdate = "$year-$mon-$mday $hour:$min:$sec"; $SQLdateBEGIN = $SQLdate; $state=''; $CIDlead_id=''; # default path to astguiclient configuration file: $PATHconf = '/etc/astguiclient.conf'; open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n"; @conf = ; close(conf); $i=0; foreach(@conf) { $line = $conf[$i]; $line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi; if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) ) {$PATHhome = $line; $PATHhome =~ s/.*=//gi;} if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) ) {$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;} if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) ) {$PATHagi = $line; $PATHagi =~ s/.*=//gi;} if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) ) {$PATHweb = $line; $PATHweb =~ s/.*=//gi;} if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) ) {$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;} if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) ) {$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;} if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) ) {$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;} if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) ) {$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;} if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) ) {$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;} if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) ) {$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;} if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) ) {$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;} if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) ) {$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;} $i++; } if (!$VARDB_port) {$VARDB_port='3306';} if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";} use DBI; use Asterisk::AGI; $AGI = new Asterisk::AGI; $|=1; while() { chomp; last unless length($_); if ($AGILOG) { if (/^agi_(\w+)\:\s+(.*)$/) { $AGI{$1} = $2; } } if (/^agi_context\:\s+(.*)$/) {$context = $1;} if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid = $unique_id;} if (/^agi_channel\:\s+(.*)$/) {$channel = $1;} if (/^agi_extension\:\s+(.*)$/) {$extension = $1;} if (/^agi_type\:\s+(.*)$/) {$type = $1;} if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1;} if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;} } foreach $i (sort keys %AGI) { if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;} } $callerid =~ s/\'|\\\\|\\\|\\|\\;|\\\;|\;|;//gi; $calleridname =~ s/\'|\\\\|\\\|\\|\\;|\\\;|\;|;//gi; $extension =~ s/\'|\"|\\\\|\\\|\\|\\;|\\\;|\;|;//gi; if ($calleridname =~ /^V\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^Y\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^M\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/) { $callerid = $calleridname; $callerid =~ s/\"//gi; $callerid =~ s/ .*//gi; $CIDlead_id = $callerid; $CIDlead_id = substr($CIDlead_id, 10, 10); $CIDlead_id = ($CIDlead_id + 0); } else { if ($AGILOG) {$agi_string = "callerid not set($callerid|$calleridname), exiting the cm_sc_send_url_status.agi app, transferring call to D @ $context"; &agi_output;} print "SET CONTEXT $context\n"; $result = ; checkresult($result); print "SET EXTENSION D\n"; $result = ; checkresult($result); print "SET PRIORITY 1\n"; $result = ; checkresult($result); exit; } if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid| |$country_code|$phone_number($phone_ac)|$ac_length|"; &agi_output;} $AGI->stream_file('sip-silence'); $AGI->stream_file('sip-silence'); $AGI->stream_file('sip-silence'); $dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass") or die "Couldn't connect to database: " . DBI->errstr; ### Grab Server values from the database $stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; $rec_count=0; while ($sthArows > $rec_count) { $AGILOG = '0'; @aryA = $sthA->fetchrow_array; $DBagi_output = $aryA[0]; if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';} if ($DBagi_output =~ /FILE/) {$AGILOG = '2';} if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';} $rec_count++; } $sthA->finish(); ### begin parsing run-time options ### $url_method=''; $new_status=''; if (length($ARGV[0])>1) { if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;} $i=0; while ($#ARGV >= $i) { $args = "$args $ARGV[$i]"; if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;} $i++; } ### list of command-line array arguments: @ARGV_vars = split(/---/, $ARGV[0]); $container_id = $ARGV_vars[0]; $url_method = $ARGV_vars[1]; $new_status = $ARGV_vars[2]; if ( ($url_method !~ /POST/) && (length($url_method) > 0) ) {$url_method='';} } $no_container=0; if (length($container_id) < 1) {$no_container=1;} else { $stmtA= "SELECT container_entry from vicidial_settings_containers where container_id='$container_id';"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; if ($AGILOG) {$agi_string = "$sthArows|$stmtA|"; &agi_output;} if ($sthArows > 0) { @aryA = $sthA->fetchrow_array; $container_entry = $aryA[0]; } else {$no_container=2;} $sthA->finish(); } if ($no_container > 0) { if ($AGILOG) {$agi_string = "container_id not set($container_id|$no_container), exiting the cm_sc_send_url_status.agi app, transferring call to C @ $context"; &agi_output;} print "SET CONTEXT $context\n"; $result = ; checkresult($result); print "SET EXTENSION C\n"; $result = ; checkresult($result); print "SET PRIORITY 1\n"; $result = ; checkresult($result); exit; } $launch = $PATHhome . "/AST_send_URL.pl"; $launch .= " --SYSLOG" if ($SYSLOG); $launch .= " --lead_id=" . $CIDlead_id; $launch .= " --phone_number=0"; $launch .= " --user=VDAD"; $launch .= " --call_type=IN"; $launch .= " --campaign=0"; $launch .= " --uniqueid=" . $uniqueid; $launch .= " --alt_dial=MAIN"; $launch .= " --call_id=" . $calleridname; $launch .= " --list_id=" . $list_id; $launch .= " --function=SC_CALL_URL$url_method"; $launch .= " --container=" . $container_id; system($launch . ' &'); if ($AGILOG) {$agi_string = "$launch|"; &agi_output;} ### If status is set, wait 1 second and change status of lead if ( (length($new_status) > 0) && (length($CIDlead_id) > 0) ) { sleep(1); $stmtA = "UPDATE vicidial_list SET status='$new_status' where lead_id='$CIDlead_id';"; if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;} $affected_rowsL = $dbhA->do($stmtA); if ($AGILOG) {$agi_string = "-- VL update: |$affected_rowsL|$new_status|$CIDlead_id|$context|"; &agi_output;} } if ($AGILOG) {$agi_string = "SC URL sent($CIDlead_id|$container_id), exiting the cm_sc_send_url_status.agi app, transferring call to B @ $context"; &agi_output;} print "SET CONTEXT $context\n"; $result = ; checkresult($result); print "SET EXTENSION B\n"; $result = ; checkresult($result); print "SET PRIORITY 1\n"; $result = ; checkresult($result); exit; ##### SUBROUTINES ##### sub agi_output { if ($AGILOG >=2) { ### open the log file for writing ### open(Lout, ">>$AGILOGfile") || die "Can't open $AGILOGfile: $!\n"; print Lout "$now_date|$script|$agi_string\n"; close(Lout); } ### send to STDERR writing ### if ( ($AGILOG == '1') || ($AGILOG == '3') ) {print STDERR "$now_date|$script|$agi_string\n";} $agi_string=''; } sub checkresult { my ($res) = @_; my $retval; $tests++; chomp $res; if ($res =~ /^200/) { $res =~ /result=(-?\d+)/; if (!length($1)) { # print STDERR "FAIL ($res)\n"; $fail++; } else { # print STDERR "PASS ($1)\n"; $pass++; } } else { # print STDERR "FAIL (unexpected result '$res')\n"; $fail++; } }