LICENSE: AGPLv2 # # CHANGES # # 170913-0853 - First build based upon AST_agent_status_detail.php # 191013-0841 - Fixes for PHP7 # 220303-1503 - Added allow_web_debug system setting # 230526-1740 - Patch for user_group bug, related to Issue #1346 # 240801-1130 - Code updates for PHP8 compatibility # $startMS = microtime(); require("dbconnect_mysqli.php"); require("functions.php"); $PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER']; $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW']; $PHP_SELF=$_SERVER['PHP_SELF']; $PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF); if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];} elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];} if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];} elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];} if (isset($_GET["group"])) {$group=$_GET["group"];} elseif (isset($_POST["group"])) {$group=$_POST["group"];} if (isset($_GET["user_group"])) {$user_group=$_GET["user_group"];} elseif (isset($_POST["user_group"])) {$user_group=$_POST["user_group"];} if (isset($_GET["shift"])) {$shift=$_GET["shift"];} elseif (isset($_POST["shift"])) {$shift=$_POST["shift"];} if (isset($_GET["stage"])) {$stage=$_GET["stage"];} elseif (isset($_POST["stage"])) {$stage=$_POST["stage"];} if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];} elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];} if (isset($_GET["DB"])) {$DB=$_GET["DB"];} elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];} if (isset($_GET["submit"])) {$submit=$_GET["submit"];} elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];} if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];} elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];} if (isset($_GET["report_display_type"])) {$report_display_type=$_GET["report_display_type"];} elseif (isset($_POST["report_display_type"])) {$report_display_type=$_POST["report_display_type"];} if (isset($_GET["search_archived_data"])) {$search_archived_data=$_GET["search_archived_data"];} elseif (isset($_POST["search_archived_data"])) {$search_archived_data=$_POST["search_archived_data"];} if (isset($_GET["show_defunct_users"])) {$show_defunct_users=$_GET["show_defunct_users"];} elseif (isset($_POST["show_defunct_users"])) {$show_defunct_users=$_POST["show_defunct_users"];} $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB); $MT[0]=''; $NOW_DATE = date("Y-m-d"); $NOW_TIME = date("Y-m-d H:i:s"); $STARTtime = date("U"); if (!is_array($group)) {$group = array();} if (!is_array($user_group)) {$user_group = array();} if (!isset($query_date)) {$query_date = $NOW_DATE;} if (!isset($end_date)) {$end_date = $NOW_DATE;} if (strlen($shift)<2) {$shift='ALL';} $report_name = 'Agent Inbound Status Summary'; $db_source = 'M'; $JS_text="\n"; echo "\n"; echo "\n"; echo "\n"; echo "\n"; require("chart_button.php"); echo "\n"; echo "\n"; echo "\n"; echo ""._QXZ("$report_name")."\n"; echo ""; echo ""; $short_header=1; require("admin_header.php"); echo "\n"; echo "\n"; echo ""._QXZ("$report_name")." $NWB#agent_status_detail$NWE\n"; echo "
";
	}

if ( (strlen($group[0]) < 1) or (strlen($user_group[0]) < 1) )
	{
	echo "
";
	echo _QXZ("PLEASE SELECT A CAMPAIGN OR USER GROUP AND DATE-TIME BELOW AND CLICK SUBMIT")."\n";
	echo " "._QXZ("NOTE: stats taken from shift specified")."\n";
	}

else
	{
	if ($shift == 'AM') 
		{
		$time_BEGIN=$AM_shift_BEGIN;
		$time_END=$AM_shift_END;
		if (strlen($time_BEGIN) < 6) {$time_BEGIN = "03:45:00";}   
		if (strlen($time_END) < 6) {$time_END = "15:14:59";}
		}
	if ($shift == 'PM') 
		{
		$time_BEGIN=$PM_shift_BEGIN;
		$time_END=$PM_shift_END;
		if (strlen($time_BEGIN) < 6) {$time_BEGIN = "15:15:00";}
		if (strlen($time_END) < 6) {$time_END = "23:15:00";}
		}
	if ($shift == 'ALL') 
		{
		if (strlen($time_BEGIN) < 6) {$time_BEGIN = "00:00:00";}
		if (strlen($time_END) < 6) {$time_END = "23:59:59";}
		}
	$query_date_BEGIN = "$query_date $time_BEGIN";   
	$query_date_END = "$end_date $time_END";

	if ($file_download < 1)
		{
		$ASCII_text.=_QXZ("$report_name")." "._QXZ("Report")."                     $NOW_TIME ($db_source)\n";
		$ASCII_text.=_QXZ("Time range").": $query_date_BEGIN to $query_date_END\n\n";
		$HTML_text.=_QXZ("$report_name")." "._QXZ("Report")."                     $NOW_TIME ($db_source)\n";
		$HTML_text.=_QXZ("Time range").": $query_date_BEGIN to $query_date_END\n\n";
		}
	else
		{
		$file_output .= _QXZ("$report_name")." "._QXZ("Report")."                     $NOW_TIME\n";
		$file_output .= _QXZ("Time range").": $query_date_BEGIN to $query_date_END\n\n";
		}

	$statuses='-';
	$statusesTXT='';
	$statusesHEAD='';
	$statusesHTML='';
	$statusesFILE='';
	$statusesARY=array();
	$statusesARY[0]='';
	$j=0;
	$users='-';
	$usersARY=array();
	$usersARY[0]='';
	$user_namesARY=array();
	$user_namesARY[0]='';
	$k=0;

	if ($show_defunct_users) 
		{
		$user_stmt="SELECT distinct '' as full_name, user from ".$closer_log_table." where call_date <= '$query_date_END' and call_date >= '$query_date_BEGIN'  and status is not null $group_SQL $user_group_SQL order by user asc";
		}
	else
		{
		$user_stmt="SELECT distinct full_name,vicidial_users.user from vicidial_users,".$closer_log_table." where call_date <= '$query_date_END' and call_date >= '$query_date_BEGIN' and vicidial_users.user=".$closer_log_table.".user and status is not null $group_SQL $user_group_SQL order by full_name asc";
		}

		if ($DB) {echo "$user_stmt\n";}
	$user_rslt=mysql_to_mysqli($user_stmt, $link);
	$q=0;
	$calls=array();
	$full_name=array();
	$user=array();
	$status=array();
	while($q0) 
				{
				$defunct_user_row=mysqli_fetch_row($defunct_user_rslt);
				$full_name_val=$defunct_user_row[0];
				} 
			else 
				{
				$full_name_val=$user_row[1];
				}
			}
		else 
			{
			$full_name_val=$user_row[0];
			}

		$full_name[$q] =	$full_name_val;
		$user[$q] =			$user_row[1];

		if (!preg_match("/\-$user[$q]\-/i", $users))
			{
			$users .= "$user[$q]-";
			$usersARY[$k] = $user[$q];
			$user_namesARY[$k] = $full_name[$q];
			$k++;
			}
		$q++;
		}

	if ($show_defunct_users) 
		{
		$status_stmt="SELECT distinct status from ".$closer_log_table." where call_date <= '$query_date_END' and call_date >= '$query_date_BEGIN' and status is not null $group_SQL $user_group_SQL order by status";
		}
	else
		{
		$status_stmt="SELECT distinct status from vicidial_users,".$closer_log_table." where call_date <= '$query_date_END' and call_date >= '$query_date_BEGIN' and vicidial_users.user=".$closer_log_table.".user $group_SQL $user_group_SQL order by status";
		}

		if ($DB) {echo "$status_stmt\n";}
	$status_rslt=mysql_to_mysqli($status_stmt, $link);
	$q=0;
	$status_rows_to_print=0; $sub_status_count=0;
	while($status_row=mysqli_fetch_row($status_rslt)) 
		{
		$current_status=$status_row[0];

		if ($show_defunct_users) 
			{
			$stmt="SELECT count(*) as calls,'' as full_name,user,status from ".$closer_log_table." where call_date <= '$query_date_END' and call_date >= '$query_date_BEGIN' and status='$current_status' $group_SQL $user_group_SQL group by user,full_name,status order by full_name,user,status desc limit 500000;";
			}
		else
			{
			$stmt="SELECT count(*) as calls,full_name,vicidial_users.user,status from vicidial_users,".$closer_log_table." where call_date <= '$query_date_END' and call_date >= '$query_date_BEGIN' and vicidial_users.user=".$closer_log_table.".user and status='$current_status' $group_SQL $user_group_SQL group by user,full_name,status order by full_name,user,status desc limit 500000;";
			}
		$rslt=mysql_to_mysqli($stmt, $link);
		if ($DB) {echo "$stmt\n";}
		$status_rows_to_print = mysqli_num_rows($rslt);
		$rows_to_print+=$status_rows_to_print;
		$i=0; 
		while ($i < $status_rows_to_print)
			{
			$row=mysqli_fetch_row($rslt);

			if ($show_defunct_users)
				{
				$defunct_user_stmt="SELECT full_name,user_group from vicidial_users where user='$row[2]'";
				$defunct_user_rslt=mysql_to_mysqli($defunct_user_stmt, $link);
				if (mysqli_num_rows($defunct_user_rslt)>0) 
					{
					$defunct_user_row=mysqli_fetch_row($defunct_user_rslt);
					$full_name_val=$defunct_user_row[0];
					} 
				else 
					{
					$full_name_val=$row[2];
					}
				}
			else 
				{
				$full_name_val=$row[1];
				}


			if ( ($row[0] > 0) and (strlen($row[2]) > 0) and (strlen($row[3]) > 0) and (!preg_match("/NULL/i",$row[3])))
				{
				$calls[$q] =		$row[0];
				$full_name[$q] =	$full_name_val;
				$user[$q] =			$row[2];
				$status[$q] =		$row[3];
				if ( (!preg_match("/-$status[$q]-/i", $statuses)) and (strlen($status[$q])>0) )
					{
					$statusesTXT = sprintf("%8s", $status[$q]);
					$statusesHEAD .= "----------+";
					$statusesHTML .= " $statusesTXT |";
					$HTML_statuses .= " $statusesTXT ";
					$statusesFILE .= "$statusesTXT,";
					$statuses .= "$status[$q]-";
					$statusesARY[$j] = $status[$q];

					$sub_statusesARY[$sub_status_count] = $status[$q];
					$sub_status_count++;
					$max_varname="max_".$status[$q];
					$$max_varname=1;

					$j++;
					}
				if (!preg_match("/\-$user[$q]\-/i", $users))
					{
					$users .= "$user[$q]-";
					$usersARY[$k] = $user[$q];
					$user_namesARY[$k] = $full_name[$q];
					$k++;
					}
				}
			$i++;
			$q++;
			}
		}

	if ($file_download < 1)
		{
		$ASCII_text.=_QXZ("INBOUND CALLS STATS BREAKDOWN").":\n";
		$ASCII_text.="+---------------------------+----------+--------+--------+--------+$statusesHEAD\n";
		$ASCII_text.="| "._QXZ("USER NAME", 9)."                 | "._QXZ("ID", 2)."       | "._QXZ("CALLS", 5)."  | "._QXZ("CIcalls", 7)."| DNC/CI%|$statusesHTML\n";
		$ASCII_text.="+---------------------------+----------+--------+--------+--------+$statusesHEAD\n";

		$HTML_text.=_QXZ("INBOUND CALLS STATS BREAKDOWN").":
\n"; $HTML_text.=""; $HTML_text.=""; $HTML_text.=""; $HTML_text.=""; $HTML_text.=""; $HTML_text.=""; $HTML_text.=""; $HTML_text.=$HTML_statuses; $HTML_text.=""; } else { $file_output .= _QXZ("USER").","._QXZ("ID").","._QXZ("CALLS").","._QXZ("CIcalls").",DNC-CI%,$statusesFILE\n"; } ### BEGIN loop through each user ### $m=0; $TOPsorted_output=array(); $TOPsorted_outputFILE=array(); $TOPsorted_outputHTML=array(); $TOPsort=array(); $TOPsortTALLY=array(); $CIScountTOT=0; $DNCcountTOT=0; $graph_stats=array(); $max_calls=1; $max_cicalls=1; $max_dncci=1; while ($m < $k) { $Suser=$usersARY[$m]; $Sfull_name=$user_namesARY[$m]; $Scalls=0; $SstatusesHTML=''; $SstatusesHTMLpct=''; $SHTML_statuses=''; $SHTML_statusespct=''; $SstatusesFILE=''; $SstatusesFILEpct=''; $CIScount=0; $DNCcount=0; ### BEGIN loop through each status ### $n=0; while ($n < $j) { $Sstatus=$statusesARY[$n]; $SstatusTXT=''; $varname=$Sstatus."_graph"; $$varname=$graph_header.""; $max_varname="max_".$Sstatus; ### BEGIN loop through each stat line ### $i=0; $status_found=0; while ($i < $rows_to_print) { if ( ($Suser=="$user[$i]") and ($Sstatus=="$status[$i]") ) { $Scalls = ($Scalls + $calls[$i]); if (preg_match("/\|$status[$i]\|/i",$customer_interactive_statuses)) { $CIScount = ($CIScount + $calls[$i]); $CIScountTOT = ($CIScountTOT + $calls[$i]); } if (preg_match("/DNC/i", $status[$i])) { $DNCcount = ($DNCcount + $calls[$i]); $DNCcountTOT = ($DNCcountTOT + $calls[$i]); } if ($calls[$i]>$$max_varname) {$$max_varname=$calls[$i];} $graph_stats[$m][(4+$n)]=$calls[$i]; $SstatusTXT = sprintf("%8s", $calls[$i]); $SstatusesHTML .= " $SstatusTXT |"; $SHTML_statuses .= ""; $SstatusesFILE .= "$calls[$i],"; $status_found++; } $i++; } if ($status_found < 1) { $graph_stats[$m][(4+$n)]=0; $SstatusesHTML .= " 0 |"; $SHTML_statuses .= ""; $SstatusesFILE .= "0,"; } ### END loop through each stat line ### $n++; } ### END loop through each status ### $TOTcalls=($TOTcalls + $Scalls); $RAWuser = $Suser; $RAWcalls = $Scalls; $RAWcis = $CIScount; $Scalls = sprintf("%6s", $Scalls); $CIScount = sprintf("%6s", $CIScount); ### BEGIN loop through each status again to get the damn percentages ### $n=0; while ($n < $j) { $Sstatus=$statusesARY[$n]; ### BEGIN loop through each stat line ### $i=0; $status_found=0; while ($i < $rows_to_print) { if ( ($Suser=="$user[$i]") and ($Sstatus=="$status[$i]") ) { $SstatusTXTpct = sprintf("%6.1f", (100*($calls[$i]/$Scalls))); # $SstatusesHTMLpct .= " $SstatusTXTpct % |"; $SHTML_statusespct .= ""; $SstatusesFILEpct .= trim($SstatusTXTpct)."%,"; $status_found++; } $i++; } if ($status_found < 1) { $SstatusesHTMLpct .= " 0.0 % |"; $SHTML_statusespct .= ""; $SstatusesFILEpct .= "0.0%,"; } ### END loop through each stat line ### $n++; } ### END loop through each status ### if ($file_download<1) { if ($non_latin < 1) { $Sfull_name= sprintf("%-25s", $Sfull_name); while(strlen($Sfull_name)>25) {$Sfull_name = substr("$Sfull_name", 0, -1);} $Suser = sprintf("%-8s", $Suser); while(strlen($Suser)>8) {$Suser = substr("$Suser", 0, -1);} } else { $Sfull_name= sprintf("%-75s", $Sfull_name); while(mb_strlen($Sfull_name,'utf-8')>25) {$Sfull_name = mb_substr("$Sfull_name", 0, -1,'utf-8');} $Suser = sprintf("%-24s", $Suser); while(mb_strlen($Suser,'utf-8')>8) {$Suser = mb_substr("$Suser", 0, -1,'utf-8');} } } $DNCcountPCTs = ( MathZDC($DNCcount, $CIScount) * 100); $RAWdncPCT = $DNCcountPCTs; # $DNCcountPCTs = round($DNCcountPCTs,2); $DNCcountPCTs = round($DNCcountPCTs); $rawDNCcountPCTs = $DNCcountPCTs; # $DNCcountPCTs = sprintf("%3.2f", $DNCcountPCTs); $DNCcountPCTs = sprintf("%6s", $DNCcountPCTs); if (trim($Scalls)>$max_calls) {$max_calls=trim($Scalls);} if (trim($CIScount)>$max_cicalls) {$max_cicalls=trim($CIScount);} if (trim($DNCcountPCTs)>$max_dncci) {$max_dncci=trim($DNCcountPCTs);} $graph_stats[$m][1]=trim("$Scalls"); $graph_stats[$m][2]=trim("$CIScount"); $graph_stats[$m][3]=trim("$DNCcountPCTs"); if ($file_download < 1) { $Toutput = "| $Sfull_name | $Suser | $Scalls | $CIScount | $DNCcountPCTs%|$SstatusesHTML\n"; $Toutput .= "| ".sprintf("%-25s", " ")." | ".sprintf("%-8s", " ")." | ".sprintf("%-6s", " ")." | ".sprintf("%-6s", " ")." | ".sprintf("%-6s", " ")." |$SstatusesHTMLpct\n"; $Toutput .= "+---------------------------+----------+--------+--------+--------+$statusesHEAD\n"; if ($m%2==0) {$bgcolor=$SSstd_row2_background;} else {$bgcolor=$SSstd_row1_background;} $ToutputHTML = "$SHTML_statuses\n"; $ToutputHTML .= "$SHTML_statusespct\n"; # $graph_stats[$m][0]=trim("$user_namesARY[$m] - $usersARY[$m]"); } else { $fileToutput = "$Sfull_name,$RAWuser,$RAWcalls,$RAWcis,$rawDNCcountPCTs%,$SstatusesFILE\n"; $fileToutput .= ",,,,,$SstatusesFILEpct\n"; } $TOPsorted_output[$m] = $Toutput; $TOPsorted_outputFILE[$m] = $fileToutput; $TOPsorted_outputHTML[$m] = $ToutputHTML; if ($stage == 'ID') { $TOPsort[$m] = '' . sprintf("%08s", $RAWuser) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser); $TOPsortTALLY[$m]=$RAWcalls; } if ($stage == 'LEADS') { $TOPsort[$m] = '' . sprintf("%08s", $RAWcalls) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser); $TOPsortTALLY[$m]=$RAWcalls; } if ($stage == 'TIME') { $TOPsort[$m] = '' . sprintf("%08s", $Stime) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser); $TOPsortTALLY[$m]=$Stime; } if ($stage == 'CI') { $TOPsort[$m] = '' . sprintf("%08s", $RAWcis) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser); $TOPsortTALLY[$m]=$RAWcis; } if ($stage == 'DNCCI') { $TOPsort[$m] = '' . sprintf("%08s", $RAWdncPCT) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser); $TOPsortTALLY[$m]=$RAWdncPCT; } if (!preg_match('/ID|TIME|LEADS|CI|DNCCI/',$stage)) if ($file_download < 1) { $ASCII_text.="$Toutput"; $HTML_text.="$ToutputHTML"; } else {$file_output .= "$fileToutput";} if ($TOPsortMAX < $TOPsortTALLY[$m]) {$TOPsortMAX = $TOPsortTALLY[$m];} $m++; } ### END loop through each user ### $TOT_AGENTS = sprintf("%4s", $m); ### BEGIN sort through output to display properly ### if (preg_match('/ID|TIME|LEADS|CI|DNCCI/',$stage)) { if (preg_match('/ID/',$stage)) {sort($TOPsort, SORT_NUMERIC);} if (preg_match('/TIME|LEADS|CI|DNCCI/',$stage)) {rsort($TOPsort, SORT_NUMERIC);} $m=0; while ($m < $k) { $sort_split = explode("-----",$TOPsort[$m]); $i = $sort_split[1]; $sort_order[$m] = "$i"; if ($file_download < 1) { $ASCII_text.="$TOPsorted_output[$i]"; $HTML_text.="$TOPsorted_outputHTML[$i]"; } else {$file_output .= "$TOPsorted_outputFILE[$i]";} $m++; } } ### END sort through output to display properly ### ###### LAST LINE FORMATTING ########## ### BEGIN loop through each status ### $SUMstatusesHTML=''; $SUMstatusesFILE=''; $SUMHTML_statuses=''; $SUMstatusesHTMLpct=''; $SUMstatusesFILEpct=''; $SUMHTML_statusespct=''; $n=0; while ($n < $j) { $Scalls=0; $Sstatus=$statusesARY[$n]; $SUMstatusTXT=''; $total_var=$Sstatus."_total"; ### BEGIN loop through each stat line ### $i=0; $status_found=0; while ($i < $rows_to_print) { if ($Sstatus=="$status[$i]") { $Scalls = ($Scalls + $calls[$i]); $status_found++; } $i++; } ### END loop through each stat line ### if ($status_found < 1) { $SUMstatusesHTML .= " 0 |"; $$total_var="0"; } else { $SUMstatusTXT = sprintf("%8s", $Scalls); $SUMstatusesHTML .= " $SUMstatusTXT |"; $SUMHTML_statuses .= ""; $SUMstatusesFILE .= "$SUMstatusTXT,"; $$total_var=$Scalls; } $n++; } ### END loop through each status ### $n=0; while ($n < $j) { $Scalls=0; $Sstatus=$statusesARY[$n]; ### BEGIN loop through each stat line ### $i=0; $status_found=0; while ($i < $rows_to_print) { if ($Sstatus=="$status[$i]") { $Scalls = ($Scalls + $calls[$i]); $status_found++; } $i++; } ### END loop through each stat line ### if ($status_found < 1) { $SUMstatusesHTMLpct .= " 0.0% |"; $SUMstatusesFILEpct .= "0.0%,"; $SUMHTML_statusespct .= ""; } else { $SstatusTXTpct = sprintf("%6.1f", (100*($Scalls/$TOTcalls))); # $SUMstatusesHTMLpct .= " $SstatusTXTpct % |"; $SUMHTML_statusespct .= ""; $SUMstatusesFILEpct .= trim($SstatusTXTpct)."%,"; } $n++; } ### END loop through each status ### $TOTcalls = sprintf("%7s", $TOTcalls); $CIScountTOT = sprintf("%7s", $CIScountTOT); $DNCcountPCT = ( MathZDC($DNCcountTOT, $CIScountTOT) * 100); $DNCcountPCT = round($DNCcountPCT,2); $DNCcountPCT = sprintf("%3.2f", $DNCcountPCT); $DNCcountPCT = ( MathZDC($DNCcountTOT, $CIScountTOT) * 100); #$DNCcountPCT = round($DNCcountPCT,2); $DNCcountPCT = round($DNCcountPCT); #$DNCcountPCT = sprintf("%3.2f", $DNCcountPCT); $DNCcountPCT = sprintf("%6s", $DNCcountPCT); if ($file_download < 1) { $ASCII_text.="+---------------------------+----------+--------+--------+--------+$statusesHEAD\n"; $ASCII_text.="| "._QXZ("TOTALS", 6)." "._QXZ("AGENTS", 6).":$TOT_AGENTS | $TOTcalls| $CIScountTOT| $DNCcountPCT%|$SUMstatusesHTML\n"; $ASCII_text.="| ".sprintf("%-36s", " ")." | ".sprintf("%-6s", " ")." | ".sprintf("%-6s", " ")." | ".sprintf("%-6s", " ")." |$SUMstatusesHTMLpct\n"; $ASCII_text.="+--------------------------------------+--------+--------+--------+$statusesHEAD\n"; $ASCII_text.="\n\n"; $HTML_text.=""; $HTML_text.=""; $HTML_text.=""; $HTML_text.=""; $HTML_text.=""; $HTML_text.=$SUMHTML_statuses; $HTML_text.=""; $HTML_text.=""; $HTML_text.=""; $HTML_text.=$SUMHTML_statusespct; $HTML_text.=""; $HTML_text.="
 "._QXZ("USER NAME")."  "._QXZ("ID")."  "._QXZ("CALLS")."  "._QXZ("CIcalls")."  DNC/CI% 
$Sstatus
$calls[$i]0(".trim($SstatusTXTpct)."%)(0.0 %)
$Sfull_name$Suser$Scalls$CIScount$DNCcountPCTs%
 
$SUMstatusTXT(0.0%)(".trim($SstatusTXTpct)."%)
"._QXZ("TOTALS")."      "._QXZ("AGENTS").":$TOT_AGENTS$TOTcalls$CIScountTOT$DNCcountPCT%
 
"; /* # USE THIS FOR COMBINED graphs, use pipe-delimited array elements, dataset_name|index|link_name|graph_override # You have to hard code the graph name in where it is overridden and mind the data indices. No other way to do it. $multigraph_text=""; $graph_id++; $graph_array=array("ASD_CALLSdata|1|CALLS|integer|", "ASD_CICALLSdata|2|CI/CALLS|integer|", "ASD_DNCCIdata|3|DNC/CI|percent|"); for ($e=0; $e"._QXZ("TOTAL")." - ".sec_convert($current_graph_total, 'H')." \n"; $chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = Math.round(data.datasets[0].data[tooltipItem.index]); return value.toHHMMSS();}}}, legend: { display: false }},"; break; case "percent": $graph_totals_array[$q]=""; $chart_options="options: {tooltips: {callbacks: {label: function(tooltipItem, data) {var value = data.datasets[0].data[tooltipItem.index]; return value + '%';}}}, legend: { display: false }},"; break; default: $graph_totals_array[$q]=" "._QXZ("TOTAL").": $current_graph_total\n"; $chart_options="options: { legend: { display: false }},"; break; } $datasets.=$data; $datasets.=$graphConstantsA.$graphConstantsB.$graphConstantsC.$graphConstants; # SEE TOP OF SCRIPT $datasets.="\t\t\t}\n"; $datasets.="\t\t]\n"; $datasets.="\t}\n"; $JS_text.=$labels.$datasets; # $JS_text.="}\n"; # $JS_text.="prepChart('$default_graph', $graph_id, $q, $dataset_name);\n"; $JS_text.="var main_ctx = document.getElementById(\"CanvasID".$graph_id."_".$q."\");\n"; $JS_text.="var GraphID".$graph_id."_".$q." = new Chart(main_ctx, {type: '$default_graph', $chart_options data: $dataset_name});\n"; } $graph_count=count($graph_array); $graph_title=_QXZ("AGENT STATUS DETAIL REPORT"); include("graphcanvas.inc"); $GRAPH.=$graphCanvas; */ } else { $file_output .= _QXZ("TOTALS").",$TOT_AGENTS,$TOTcalls,$CIScountTOT,$DNCcountPCT%,$SUMstatusesFILE\n"; $file_output .= ",,,,,$SUMstatusesFILEpct\n"; } } if ($file_download > 0) { $FILE_TIME = date("Ymd-His"); $CSVfilename = "AGENT_STATUS$US$FILE_TIME.csv"; // We'll be outputting a TXT file header('Content-type: application/octet-stream'); // It will be called LIST_101_20090209-121212.txt header("Content-Disposition: attachment; filename=\"$CSVfilename\""); header('Expires: 0'); header('Cache-Control: must-revalidate, post-check=0, pre-check=0'); header('Pragma: public'); ob_clean(); flush(); echo "$file_output"; if ($db_source == 'S') { mysqli_close($link); $use_slave_server=0; $db_source = 'M'; require("dbconnect_mysqli.php"); } $endMS = microtime(); $startMSary = explode(" ",$startMS); $endMSary = explode(" ",$endMS); $runS = ($endMSary[0] - $startMSary[0]); $runM = ($endMSary[1] - $startMSary[1]); $TOTALrun = ($runS + $runM); $stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmt, $link); exit; } $JS_onload.="}\n"; if ($report_display_type=='HTML') {$JS_text.=$JS_onload;} $JS_text.="\n"; echo "
"; echo "
"._QXZ("Dates").":
"; echo "\n"; echo ""; ?> "._QXZ("to")."
"; ?>
"._QXZ("Inbound groups").":
"; echo "\n"; echo "
"._QXZ("User Groups").":
"; echo "\n"; echo "
"._QXZ("Shift").":
"; echo "

\n"; echo _QXZ("Display as").":
"; echo "\n

"; echo "

"; echo ""._QXZ("Search archived data")."
\n"; echo ""._QXZ("Show defunct users")."

\n"; echo "       \n"; echo "
        "; echo "          \n"; echo " "._QXZ("DOWNLOAD")." | \n"; echo " "._QXZ("REPORTS")." "; echo "\n"; echo "
"; echo "
"; if ($report_display_type=="HTML") { echo $HTML_text; } else { echo $ASCII_text; } echo "\n"; if (!$report_display_type || $report_display_type=="TEXT") { echo "\n"; echo "
\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n";

	$m=0;
	while ($m < $k)
		{
		$sort_split = explode("-----",$TOPsort[$m]);
		$i = $sort_split[1];
		$sort_order[$m] = "$i";

		if ( ($TOPsortTALLY[$i] < 1) or ($TOPsortMAX < 1) )
			{echo "                              \n";}
		else
			{
			echo "                              ";
			$TOPsortPLOT = ( MathZDC($TOPsortTALLY[$i], $TOPsortMAX) * 110 );
			$h=0;
			while ($h <= $TOPsortPLOT)
				{
				echo " ";
				$h++;
				}
			echo "\n";
			}
		$m++;
		}

	echo "\n";
	}

if ($db_source == 'S')
	{
	mysqli_close($link);
	$use_slave_server=0;
	$db_source = 'M';
	require("dbconnect_mysqli.php");
	}

$endMS = microtime();
$startMSary = explode(" ",$startMS);
$endMSary = explode(" ",$endMS);
$runS = ($endMSary[0] - $startMSary[0]);
$runM = ($endMSary[1] - $startMSary[1]);
$TOTALrun = ($runS + $runM);

$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);

?>