#!/usr/bin/perl
#
# cm.agi   version 2.14
# 
# Used by Call Menus to log digit presses if enabled in the settings. You should
# not need to manually use this script, it is used by the dialplan builder.
#
# You need to put lines similar to those below in your extensions.conf file:
# ; Below are the parameters needed for the script to be run properly
# ; 1. the in-group to take settings from
# ; 2. digit pressed
# ; 3. field(in vicidial_list) to update with DTMF pressed (only if lead_id populated)
# ; 4. alt-log(enable alternate logging)
# ; 5. question number used if alt-logging is enabled
# ;
# ;inbound calls check calltime:
#exten => 1,1,AGI(cm.agi,INBOUND-----1-----province----------)
#exten => 1,2,...
#
# ;to allow for multi-digit entries, put similar entry in the Custom Dialplan Entry:
#exten => _XXXXX,1,AGI(cm.agi,INBOUND-----${EXTEN}-----postal_code)
#exten => _XXXXX,n,Goto(next_callmenu_here,s,1)
#
# Copyright (C) 2023  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
#
# changes:
# 110525-2100 - First Build
# 111003-2150 - Added field to update
# 120730-0729 - Changed to allow inbound logging when lead is defined
# 130925-1822 - Added variable filter to prevent DID SQL injection attack
# 130926-1547 - Added new queue_log IVR entries for QM
# 160305-2244 - Added Alt IVR Logging options
# 161102-1039 - Fixed QM partition problem
# 191011-0921 - Fixed logging issue with missing active call record
# 230118-1634 - Added response logging for manual dial outbound calls
#

$script = 'cm.agi';

($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}

$now_date_epoch = time();
$now_date = "$year-$mon-$mday $hour:$min:$sec";

$vicidial_list_fields = '|vendor_lead_code|source_id|phone_code|title|first_name|middle_initial|last_name|address1|address2|address3|city|state|province|postal_code|country_code|alt_phone|email|security_phrase|comments|rank|owner|status|user|q01|q02|q03|q04|q05|q06|q07|q08|q09|q10|q11|q12|q13|q14|q15|q16|q17|q18|q19|q20|q21|q22|q23|q24|q25|q26|q27|q28|q29|q30|q31|q32|q33|q34|q35|q36|q37|q38|q39|q40|q41|q42|q43|q44|q45|q46|q47|q48|q49|q50|q51|q52|q53|q54|q55|q56|q57|q58|q59|q60|q61|q62|q63|q64|q65|q66|q67|q68|q69|q70|q71|q72|q73|q74|q75|q76|q77|q78|q79|q80|q81|q82|q83|q84|q85|q86|q87|q88|q89|q90|q91|q92|q93|q94|q95|q96|q97|q98|q99|';



# default path to astguiclient configuration file:
$PATHconf =		'/etc/astguiclient.conf';

open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i=0;
foreach(@conf)
	{
	$line = $conf[$i];
	$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
	if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
		{$PATHhome = $line;   $PATHhome =~ s/.*=//gi;}
	if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
		{$PATHlogs = $line;   $PATHlogs =~ s/.*=//gi;}
	if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
		{$PATHagi = $line;   $PATHagi =~ s/.*=//gi;}
	if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
		{$PATHweb = $line;   $PATHweb =~ s/.*=//gi;}
	if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
		{$PATHsounds = $line;   $PATHsounds =~ s/.*=//gi;}
	if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
		{$PATHmonitor = $line;   $PATHmonitor =~ s/.*=//gi;}
	if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
		{$VARserver_ip = $line;   $VARserver_ip =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
		{$VARDB_server = $line;   $VARDB_server =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
		{$VARDB_database = $line;   $VARDB_database =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
		{$VARDB_user = $line;   $VARDB_user =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
		{$VARDB_pass = $line;   $VARDB_pass =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
		{$VARDB_port = $line;   $VARDB_port =~ s/.*=//gi;}
	$i++;
	}

if (!$VARDB_port) {$VARDB_port='3306';}
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}

use DBI;
use Time::HiRes ('gettimeofday','usleep','sleep');  # necessary to have perl sleep command of less than one second
use Asterisk::AGI;
$AGI = new Asterisk::AGI;

$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
    or die "Couldn't connect to database: " . DBI->errstr;

### Grab Server values from the database
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
	{
	$AGILOG = '0';
	@aryA = $sthA->fetchrow_array;
	$DBagi_output =			"$aryA[0]";
	if ($DBagi_output =~ /STDERR/)	{$AGILOG = '1';}
	if ($DBagi_output =~ /FILE/)	{$AGILOG = '2';}
	if ($DBagi_output =~ /BOTH/)	{$AGILOG = '3';}
	}
$sthA->finish();

#############################################
##### START QUEUEMETRICS LOGGING LOOKUP #####
$stmtA = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_eq_prepend FROM system_settings;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
	{
	@aryA = $sthA->fetchrow_array;
	$enable_queuemetrics_logging =	$aryA[0];
	$queuemetrics_server_ip	=	$aryA[1];
	$queuemetrics_dbname =		$aryA[2];
	$queuemetrics_login=		$aryA[3];
	$queuemetrics_pass =		$aryA[4];
	$queuemetrics_log_id =		$aryA[5];
	$queuemetrics_eq_prepend =	$aryA[6];
	}
$sthA->finish();
##### END QUEUEMETRICS LOGGING LOOKUP #####
###########################################


### begin parsing run-time options ###
if (length($ARGV[0])>1)
	{
	if ($AGILOG) {$agi_string = "Perl Environment Dump:";   &agi_output;}
	$i=0;
	while ($#ARGV >= $i)
		{
		$args = "$args $ARGV[$i]";
		if ($AGILOG) {$agi_string = "$i|$ARGV[$i]";   &agi_output;}
		$i++;
		}
	
	### list of command-line array arguments:
	@ARGV_vars = split(/-----/, $ARGV[0]);

	$channel_group = 	$ARGV_vars[0];
	$dtmf =				$ARGV_vars[1];
	$field =			$ARGV_vars[2];
	$alt_logging =		$ARGV_vars[3];
	$alt_question =		$ARGV_vars[4];
	}

$|=1;
while(<STDIN>) 
	{
	chomp;
	last unless length($_);
	if ($AGILOG)
		{
		if (/^agi_(\w+)\:\s+(.*)$/)
			{
			$AGI{$1} = $2;
			}
		}

	if (/^agi_context\:\s+(.*)$/)		{$context = $1;}
	if (/^agi_priority\:\s+(.*)$/)		{$priority = $1;}
	if (/^agi_uniqueid\:\s+(.*)$/)		{$unique_id = $1; $uniqueid = $unique_id;}
	if (/^agi_channel\:\s+(.*)$/)		{$channel = $1;}
	if (/^agi_extension\:\s+(.*)$/)		{$extension = $1;}
	if (/^agi_type\:\s+(.*)$/)		{$type = $1;}
	if (/^agi_callerid\:\s+(.*)$/)		{$callerid = $1;}
	if (/^agi_calleridname\:\s+(.*)$/)	{$calleridname = $1;}
	}
$callerid =~ s/\'|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
$calleridname =~ s/\'|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
$extension =~ s/\'|\"|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;

$outboundIVR=0;
$fieldUPDATE=0;
if ($calleridname =~ /^V\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^M\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
	{
	$phone_number = $callerid;
	$callerid = $calleridname;
	$outboundIVR=1;

	$stmtA = "SELECT campaign_id,lead_id FROM vicidial_auto_calls where callerid='$callerid';";
	$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
	$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
	$sthArows=$sthA->rows;
	if ($sthArows > 0)
		{
		@aryA = $sthA->fetchrow_array;
		$campaign_id =	$aryA[0];
		$lead_id =		$aryA[1];
		}
	else
		{
		$lead_id = substr($calleridname, 10, 10);
		$lead_id = ($lead_id + 0);
		}
	$sthA->finish();
	}
elsif ($calleridname =~ /^Y\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
	{
	$lead_id = substr($calleridname, 10, 10);
	$lead_id = ($lead_id + 0);
	$phone_number = $callerid;
	$callerid = $calleridname;

	$stmtA = "SELECT campaign_id FROM vicidial_auto_calls where callerid='$callerid';";
	$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
	$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
	$sthArows=$sthA->rows;
	if ($sthArows > 0)
		{
		@aryA = $sthA->fetchrow_array;
		$campaign_id =	$aryA[0];
		}
	$sthA->finish();

	if ( (length($field)>2) && ($vicidial_list_fields =~ /\|$field\|/) )
		{
		$fieldUPDATE=1;
		}
	}
else
	{
	if ( ($callerid =~ /\".*\"/) && ( (!$calleridname) or ($calleridname =~ /unknown/) ) )
		{
		$calleridname = $callerid;
		$calleridname =~ s/\<\d\d\d\d\d\d\d\d\d\d\>//gi;
		$calleridname =~ s/\"|\" //gi;
		}

	$callerid =~ s/\D|\'//gi;
	$calleridname =~ s/unknown|\'//gi;
	if ( (!$callerid) or ($callerid =~ /unknown/) )
		{$callerid = $calleridname;}

	if (length($callerid)>0) {$phone_number = $callerid;}
	   else {$phone_number = '';}
	if (length($calleridname)>0) {$VLcomments = $calleridname;}
	   else {$VLcomments = '';}
   }

if (length($callerid)<8) {$callerid = $parked_by;}
if (length($pin)>0) {$callerid = $pin;}


foreach $i (sort keys %AGI) 
	{
	if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}";   &agi_output;}
	}

if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|";   &agi_output;}


if (length($pin) < 1) {$pin=$inbound_number;}

$fronter = $pin;

if ($AGILOG) {$agi_string = "+++++ DTMF LOG STARTED : |$channel_group|$callerid-$pin|$now_date";   &agi_output;}

$VDADphone='';
$VDADphone_code='';

if ($channel =~ /Local/i)
	{
	if ($AGILOG) {$agi_string = "+++++ VDAD START LOCAL CHANNEL: EXITING- $priority";   &agi_output;}
	exit;
	}

### insert an IVR record to the vicidial_auto_calls table
if ($outboundIVR > 0)
	{
	$stmtA = "INSERT INTO vicidial_outbound_ivr_log (uniqueid,caller_code,event_date,campaign_id,lead_id,menu_id,menu_action) values('$uniqueid','$callerid','$now_date','$campaign_id','$lead_id','$context>$dtmf','$dtmf');";
		if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
	$affected_rowsL = $dbhA->do($stmtA);
	if ($AGILOG) {$agi_string = "--    VOIL insert: |$affected_rowsL|$uniqueid|$callerid|$campaign_id|$lead_id|$context|";   &agi_output;}

	if ( (length($field)>2) && ($vicidial_list_fields =~ /\|$field\|/) )
		{
		if ( ($field =~ /^q/i) && ($dtmf !~ /[0-9]/) )
			{
			if ($AGILOG) {$agi_string = "--    VL non-update: |$field|$dtmf|$lead_id|$context|";   &agi_output;}
			}
		else
			{
			$stmtA = "UPDATE vicidial_list SET $field='$dtmf' where lead_id='$lead_id';";
				if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
			$affected_rowsL = $dbhA->do($stmtA);
			if ($AGILOG) {$agi_string = "--    VL update: |$affected_rowsL|$field|$dtmf|$lead_id|$context|";   &agi_output;}
			}
		}
	}
else
	{
	if ($fieldUPDATE > 0)
		{
		if ( ($field =~ /^q/i) && ($dtmf !~ /[0-9]/) )
			{
			if ($AGILOG) {$agi_string = "--    VL non-update: |$field|$dtmf|$lead_id|$context|";   &agi_output;}
			}
		else
			{
			$stmtA = "UPDATE vicidial_list SET $field='$dtmf' where lead_id='$lead_id';";
				if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
			$affected_rowsL = $dbhA->do($stmtA);
			if ($AGILOG) {$agi_string = "--    VL update: |$affected_rowsL|$field|$dtmf|$lead_id|$context|";   &agi_output;}
			}
		}

	$stmtA = "INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,phone_ext,start_time,comment_a,comment_b,comment_d,comment_e) values('$uniqueid','$channel','$VARserver_ip','$callerid','$extension','$phone_number','$now_date','$channel_group','$dtmf','$context>$dtmf','$priority');";
		if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
	$affected_rowsL = $dbhA->do($stmtA);
	if ($AGILOG) {$agi_string = "--    LIL insert: |$affected_rowsL|$uniqueid|$callerid|$extension|";   &agi_output;}
	}

if ( ($alt_logging =~ /1/) && ($alt_question =~ /\d/) )
	{
	$stmtA = "INSERT INTO vicidial_ivr_response (btn,lead_id,question,response,uniqueid,campaign) values('$phone_number','$lead_id','$alt_question','$dtmf','$uniqueid','$campaign_id');";
		if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
	$affected_rowsAI = $dbhA->do($stmtA);
	if ($AGILOG) {$agi_string = "--    VIR insert: |$affected_rowsAI|$uniqueid|$phone_number|$lead_id|";   &agi_output;}
	}


### QueueMetrics logging if enabled
if ($enable_queuemetrics_logging > 0)
	{
	$dbhB = DBI->connect("DBI:mysql:$queuemetrics_dbname:$queuemetrics_server_ip:3306", "$queuemetrics_login", "$queuemetrics_pass")
	 or die "Couldn't connect to database: " . DBI->errstr;

	if ($DBX) {print "CONNECTED TO QueueMetrics DATABASE:  $queuemetrics_server_ip|$queuemetrics_dbname\n";}

	if ($outboundIVR > 0)
		{$uniqueid = $caller_id;}

	$stmtB = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='$uniqueid',queue='NONE',agent='NONE',verb='INFO',data1='IVRAPPEND',data2='$dtmf',data3='$context',serverid='$queuemetrics_log_id';";
		if ($AGILOG) {$agi_string = "|$stmtB|";   &agi_output;}
	$Baffected_rows = $dbhB->do($stmtB);
	$dbhB->disconnect();
	}


$sthA->finish();
$dbhA->disconnect();

exit;



##### SUBROUTINES #####
sub agi_output
	{
	if ($AGILOG >=2)
		{
		### open the log file for writing ###
		open(Lout, ">>$AGILOGfile")
				|| die "Can't open $AGILOGfile: $!\n";
		print Lout "$now_date|$script|$agi_string\n";
		close(Lout);
		}
		### send to STDERR writing ###
	if ( ($AGILOG == '1') || ($AGILOG == '3') )
		{print STDERR "$now_date|$script|$agi_string\n";}
	$agi_string='';
	}