LICENSE: AGPLv2 # # CHANGES # # 60619-1743 - Added variable filtering to eliminate SQL injection attack threat # 61201-1136 - Added recordings display and changed calls to time range with 10000 limit # 70118-1605 - Added user group column to login/out and calls lists # 70702-1231 - Added recording location link and truncation # 80117-0316 - Added vicidial_user_closer_log entries to display # 80501-0506 - Added Hangup Reason to logs display # 80523-2012 - Added vicidial timeclock records display # 80617-1402 - Fixed timeclock total logged-in time # 81210-1634 - Added server recording display options # 90208-0504 - Added link to multi-day report and fixed call status summary section # 90305-1226 - Added user_call_log manual dial logs # 90310-0734 - Added admin header # 90508-0644 - Changed to PHP long tags # 90524-2009 - Changed time display to use functions.php # 91130-2037 - Added user closer log manager flag display # 100126-0847 - Added DID log display options # 100203-1008 - Added agent activity log section # 100216-0042 - Added popup date selector # 100425-0115 - Added more login data # 100712-1324 - Added system setting slave server option # 100802-2347 - Added User Group Allowed Reports option validation # 100908-1205 - Added customer 3way hangup flags to user calls display # 100914-1326 - Added lookup for user_level 7 users to set to reports only which will remove other admin links # 110218-1523 - Added searches display # 110703-1836 - Added download option # 110718-1204 - Added skipped manual dial leads display # 111103-1050 - Added admin_hide_phone_data and admin_hide_lead_data options # 111106-1105 - Added user_group restrictions # 120223-2135 - Removed logging of good login passwords if webroot writable is enabled # require("dbconnect.php"); require("functions.php"); $report_name = 'User Stats'; $db_source = 'M'; ############################################# ##### START SYSTEM_SETTINGS LOOKUP ##### $stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,user_territories_active,webroot_writable FROM system_settings;"; $rslt=mysql_query($stmt, $link); if ($DB) {$MAIN.="$stmt\n";} $qm_conf_ct = mysql_num_rows($rslt); if ($qm_conf_ct > 0) { $row=mysql_fetch_row($rslt); $non_latin = $row[0]; $SSoutbound_autodial_active = $row[1]; $slave_db_server = $row[2]; $reports_use_slave_db = $row[3]; $user_territories_active = $row[4]; $webroot_writable = $row[5]; } ##### END SETTINGS LOOKUP ##### ########################################### if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) ) { mysql_close($link); $use_slave_server=1; $db_source = 'S'; require("dbconnect.php"); $MAIN.="\n"; } $PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER']; $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW']; $PHP_SELF=$_SERVER['PHP_SELF']; if (isset($_GET["did_id"])) {$did_id=$_GET["did_id"];} elseif (isset($_POST["did_id"])) {$did_id=$_POST["did_id"];} if (isset($_GET["did"])) {$did=$_GET["did"];} elseif (isset($_POST["did"])) {$did=$_POST["did"];} if (isset($_GET["begin_date"])) {$begin_date=$_GET["begin_date"];} elseif (isset($_POST["begin_date"])) {$begin_date=$_POST["begin_date"];} if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];} elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];} if (isset($_GET["user"])) {$user=$_GET["user"];} elseif (isset($_POST["user"])) {$user=$_POST["user"];} if (isset($_GET["campaign"])) {$campaign=$_GET["campaign"];} elseif (isset($_POST["campaign"])) {$campaign=$_POST["campaign"];} if (isset($_GET["DB"])) {$DB=$_GET["DB"];} elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];} if (isset($_GET["submit"])) {$submit=$_GET["submit"];} elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];} if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];} elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];} if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];} elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];} $PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER); $PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW); $STARTtime = date("U"); $TODAY = date("Y-m-d"); if (!isset($begin_date)) {$begin_date = $TODAY;} if (!isset($end_date)) {$end_date = $TODAY;} $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1' and active='Y';"; if ($non_latin > 0) { $rslt=mysql_query("SET NAMES 'UTF8'");} $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); $auth=$row[0]; $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level='7' and view_reports='1' and active='Y';"; if ($DB) {$MAIN.="|$stmt|\n";} $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); $reports_only_user=$row[0]; $fp = fopen ("./project_auth_entries.txt", "a"); $date = date("r"); $ip = getenv("REMOTE_ADDR"); $browser = getenv("HTTP_USER_AGENT"); if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth)) { Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\""); Header("HTTP/1.0 401 Unauthorized"); echo "Invalid Username/Password: |$PHP_AUTH_USER|$PHP_AUTH_PW|\n"; exit; } $stmt="SELECT full_name,user_group,admin_hide_lead_data,admin_hide_phone_data from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW'"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); $LOGfullname = $row[0]; $LOGuser_group = $row[1]; $LOGadmin_hide_lead_data = $row[2]; $LOGadmin_hide_phone_data = $row[3]; if ($webroot_writable > 0) { fwrite ($fp, "VICIDIAL|GOOD|$date|$PHP_AUTH_USER|XXXX|$ip|$browser|$LOGfullname|\n"); fclose($fp); } $stmt="SELECT allowed_campaigns,allowed_reports,admin_viewable_groups from vicidial_user_groups where user_group='$LOGuser_group';"; if ($DB) {$MAIN.="|$stmt|\n";} $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); $LOGallowed_campaigns = $row[0]; $LOGallowed_reports = $row[1]; $LOGadmin_viewable_groups = $row[2]; $LOGadmin_viewable_groupsSQL=''; $vuLOGadmin_viewable_groupsSQL=''; $whereLOGadmin_viewable_groupsSQL=''; if ( (!eregi("--ALL--",$LOGadmin_viewable_groups)) and (strlen($LOGadmin_viewable_groups) > 3) ) { $rawLOGadmin_viewable_groupsSQL = preg_replace("/ -/",'',$LOGadmin_viewable_groups); $rawLOGadmin_viewable_groupsSQL = preg_replace("/ /","','",$rawLOGadmin_viewable_groupsSQL); $LOGadmin_viewable_groupsSQL = "and user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')"; $whereLOGadmin_viewable_groupsSQL = "where user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')"; $vuLOGadmin_viewable_groupsSQL = "and vicidial_users.user_group IN('---ALL---','$rawLOGadmin_viewable_groupsSQL')"; if (strlen($user) > 0) { if ($did > 0) { $stmt="SELECT count(*) from vicidial_inbound_dids where did_pattern='$user' $LOGadmin_viewable_groupsSQL;"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); $allowed_count = $row[0]; } else { $stmt="SELECT count(*) from vicidial_users where user='$user' $LOGadmin_viewable_groupsSQL;"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); $allowed_count = $row[0]; } if ($allowed_count < 1) { echo "This user does not exist: |$PHP_AUTH_USER|$user|\n"; exit; } } } if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) ) { Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\""); Header("HTTP/1.0 401 Unauthorized"); echo "You are not allowed to view this report: |$PHP_AUTH_USER|$report_name|\n"; exit; } if ($did > 0) { $stmt="SELECT did_description from vicidial_inbound_dids where did_pattern='$user' $LOGadmin_viewable_groupsSQL;"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); $full_name = $row[0]; } else { $stmt="SELECT full_name from vicidial_users where user='$user' $LOGadmin_viewable_groupsSQL;"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); $full_name = $row[0]; } $HEADER.="\n"; $HEADER.="\n"; $HEADER.="\n"; $HEADER.="\n"; $HEADER.="\n"; if ($did > 0) {$HEADER.="ADMINISTRATION: DID Call Stats";} else {$HEADER.="<title>ADMINISTRATION: $report_name";} ##### BEGIN Set variables to make header show properly ##### $ADD = '3'; $hh = 'users'; $LOGast_admin_access = '1'; $ADMIN = 'admin.php'; $page_width='770'; $section_width='750'; $header_font_size='3'; $subheader_font_size='2'; $subcamp_font_size='2'; $header_selected_bold='<b>'; $header_nonselected_bold=''; $users_color = '#FFFF99'; $users_font = 'BLACK'; $users_color = '#E6E6E6'; $subcamp_color = '#C6C6C6'; if ($did > 0) { $hh = 'ingroups'; $ADD = '3311'; $ingroups_color = '#FFFF99'; $ingroups_font = 'BLACK'; $ingroups_color = '#E6E6E6'; } ##### END Set variables to make header show properly ##### #require("admin_header.php"); $MAIN.="<TABLE WIDTH=770 BGCOLOR=#E6E6E6 cellpadding=2 cellspacing=0><TR BGCOLOR=#E6E6E6><TD ALIGN=LEFT><FONT FACE=\"ARIAL,HELVETICA\" SIZE=2>\n"; if ($did > 0) {$MAIN.="<B>   DID Call Stats for $user";} else {$MAIN.="<B>   User Stats for $user";} $MAIN.="</TD><TD ALIGN=RIGHT><FONT FACE=\"ARIAL,HELVETICA\" SIZE=2>   </TD></TR>\n"; $MAIN.="<TR BGCOLOR=\"#F0F5FE\"><TD ALIGN=LEFT COLSPAN=2><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2><B>   \n"; $download_link="$PHP_SELF?DB=$DB&did_id=$did_id&did=$did&begin_date=$begin_date&end_date=$end_date&user=$user&submit=$submit\n"; $MAIN.="<form action=$PHP_SELF method=GET name=vicidial_report id=vicidial_report>\n"; $MAIN.="<input type=hidden name=DB value=\"$DB\">\n"; $MAIN.="<input type=hidden name=did_id value=\"$did_id\">\n"; $MAIN.="<input type=hidden name=did value=\"$did\">\n"; $MAIN.="<input type=text name=begin_date value=\"$begin_date\" size=10 maxsize=10>"; $MAIN.="<script language=\"JavaScript\">\n"; $MAIN.="var o_cal = new tcal ({\n"; $MAIN.=" // form name\n"; $MAIN.=" 'formname': 'vicidial_report',\n"; $MAIN.=" // input name\n"; $MAIN.=" 'controlname': 'begin_date'\n"; $MAIN.="});\n"; $MAIN.="o_cal.a_tpl.yearscroll = false;\n"; $MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n"; $MAIN.="</script>\n"; $MAIN.=" to <input type=text name=end_date value=\"$end_date\" size=10 maxsize=10>"; $MAIN.="<script language=\"JavaScript\">\n"; $MAIN.="var o_cal = new tcal ({\n"; $MAIN.=" // form name\n"; $MAIN.=" 'formname': 'vicidial_report',\n"; $MAIN.=" // input name\n"; $MAIN.=" 'controlname': 'end_date'\n"; $MAIN.="});\n"; $MAIN.="o_cal.a_tpl.yearscroll = false;\n"; $MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n"; $MAIN.="</script>\n"; if (strlen($user)>1) {$MAIN.="<input type=hidden name=user value=\"$user\">\n";} else {$MAIN.="<input type=text name=user size=12 maxlength=10>\n";} $MAIN.="<input type=submit name=submit value=submit>\n"; $MAIN.="           $user - $full_name<BR><BR>\n"; $MAIN.="<center>\n"; if ($did > 0) { $MAIN.="<a href=\"./AST_DIDstats.php?group[0]=$did_id&query_date=$begin_date&end_date=$end_date\">DID traffic report</a>\n"; $MAIN.=" | <a href=\"./admin.php?ADD=3311&did_id=$did_id\">Modify DID</a>\n"; } else { $MAIN.="<a href=\"./AST_agent_time_sheet.php?agent=$user\">Agent Time Sheet</a>\n"; $MAIN.=" | <a href=\"./user_status.php?user=$user\">User Status</a>\n"; $MAIN.=" | <a href=\"./admin.php?ADD=3&user=$user\">Modify User</a>\n"; $MAIN.=" | <a href=\"./AST_agent_days_detail.php?user=$user&query_date=$begin_date&end_date=$end_date&group[]=--ALL--&shift=ALL\">User multiple day status detail report</a>"; } $MAIN.="</center>\n"; $MAIN.="</B></TD></TR>\n"; $MAIN.="<TR><TD ALIGN=LEFT COLSPAN=2>\n"; $MAIN.="<br><center>\n"; if ($did < 1) { ##### vicidial agent talk time and status ##### $MAIN.="<B>AGENT TALK TIME AND STATUS:     <a href='$download_link&file_download=1'>[DOWNLOAD]</a></B>\n"; $MAIN.="<center><TABLE width=300 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td><font size=2>STATUS</td><td align=right><font size=2>COUNT</td><td align=right><font size=2>HOURS:MM:SS</td></tr>\n"; $CSV_text1.="\"AGENT TALK TIME AND STATUS\"\n"; $CSV_text1.="\"\",\"STATUS\",\"COUNT\",\"HOURS:MM:SS\"\n"; $stmt="SELECT count(*),status, sum(length_in_sec) from vicidial_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' group by status order by status"; $rslt=mysql_query($stmt, $link); $VLstatuses_to_print = mysql_num_rows($rslt); $total_calls=0; $o=0; $p=0; while ($VLstatuses_to_print > $o) { $row=mysql_fetch_row($rslt); $counts[$p] = $row[0]; $status[$p] = $row[1]; $call_sec[$p] = $row[2]; $p++; $o++; } $stmt="SELECT count(*),status, sum(length_in_sec) from vicidial_closer_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' group by status order by status"; $rslt=mysql_query($stmt, $link); $VCLstatuses_to_print = mysql_num_rows($rslt); $o=0; while ($VCLstatuses_to_print > $o) { $status_match=0; $r=0; $row=mysql_fetch_row($rslt); while ($VLstatuses_to_print > $r) { if ($status[$r] == $row[1]) { $counts[$r] = ($counts[$r] + $row[0]); $call_sec[$r] = ($call_sec[$r] + $row[2]); $status_match++; } $r++; } if ($status_match < 1) { $counts[$p] = $row[0]; $status[$p] = $row[1]; $call_sec[$p] = $row[2]; $VLstatuses_to_print++; $p++; } $o++; } $o=0; $total_sec=0; while ($o < $p) { if (eregi("1$|3$|5$|7$|9$", $o)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $call_hours_minutes = sec_convert($call_sec[$o],'H'); $MAIN.="<tr $bgcolor><td><font size=2>$status[$o]</td>"; $MAIN.="<td align=right><font size=2> $counts[$o]</td>\n"; $MAIN.="<td align=right><font size=2> $call_hours_minutes</td></tr>\n"; $CSV_text1.="\"\",\"$status[$o]\",\"$counts[$o]\",\"$call_hours_minutes\"\n"; $total_calls = ($total_calls + $counts[$o]); $total_sec = ($total_sec + $call_sec[$o]); $call_seconds=0; $o++; } $call_hours_minutes = sec_convert($total_sec,'H'); $MAIN.="<tr><td><font size=2>TOTAL CALLS </td><td align=right><font size=2> $total_calls</td><td align=right><font size=2> $call_hours_minutes</td></tr>\n"; $CSV_text1.="\"\",\"TOTAL CALLS\",\"$total_calls\",\"$call_hours_minutes\"\n"; $MAIN.="</TABLE></center>\n"; ##### Login and Logout time from vicidial agent interface ##### $MAIN.="<br><br>\n"; $MAIN.="<center>\n"; $MAIN.="<B>AGENT LOGIN/LOGOUT TIME:     <a href='$download_link&file_download=2'>[DOWNLOAD]</a></B>\n"; $MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> GROUP</td><td align=right><font size=2>HOURS:MM:SS</td><td align=right><font size=2>SESSION</td><td align=right><font size=2>SERVER</td><td align=right><font size=2>PHONE</td><td align=right><font size=2>COMPUTER</td></tr>\n"; $CSV_text2.="\"AGENT LOGIN/LOGOUT TIME\"\n"; $CSV_text2.="\"\",\"EVENT\",\"DATE\",\"CAMPAIGN\",\"GROUP\",\"HOURS:MM:SS\",\"SESSION\",\"SERVER\",\"PHONE\",\"COMPUTER\"\n"; $stmt="SELECT event,event_epoch,event_date,campaign_id,user_group,session_id,server_ip,extension,computer_ip from vicidial_user_log where user='" . mysql_real_escape_string($user) . "' and event_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and event_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by event_date;"; $rslt=mysql_query($stmt, $link); $events_to_print = mysql_num_rows($rslt); $total_calls=0; $o=0; $event_start_seconds=''; $event_stop_seconds=''; while ($events_to_print > $o) { $row=mysql_fetch_row($rslt); if (eregi("LOGIN", $row[0])) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} if (ereg("LOGIN", $row[0])) { $event_start_seconds = $row[1]; $MAIN.="<tr $bgcolor><td><font size=2>$row[0]</td>"; $MAIN.="<td align=right><font size=2> $row[2]</td>\n"; $MAIN.="<td align=right><font size=2> $row[3]</td>\n"; $MAIN.="<td align=right><font size=2> $row[4]</td>\n"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> $row[5] </td>\n"; $MAIN.="<td align=right><font size=2> $row[6] </td>\n"; $MAIN.="<td align=right><font size=2> $row[7] </td>\n"; $MAIN.="<td align=right><font size=2> $row[8] </td></tr>\n"; $CSV_text2.="\"\",\"$row[0]\",$row[2]\",\"$row[3]\",\"$row[4]\",\"\",\"$row[5]\",\"$row[6]\",\"$row[7]\",\"$row[8]\"\n"; } if (ereg("LOGOUT", $row[0])) { if ($event_start_seconds) { $event_stop_seconds = $row[1]; $event_seconds = ($event_stop_seconds - $event_start_seconds); $total_login_time = ($total_login_time + $event_seconds); $event_hours_minutes = sec_convert($event_seconds,'H'); $MAIN.="<tr $bgcolor><td><font size=2>$row[0]</td>"; $MAIN.="<td align=right><font size=2> $row[2]</td>\n"; $MAIN.="<td align=right><font size=2> $row[3]</td>\n"; $MAIN.="<td align=right><font size=2> $row[4]</td>\n"; $MAIN.="<td align=right><font size=2> $event_hours_minutes</td>\n"; $MAIN.="<td align=right colspan=4><font size=2>  </td></tr>\n"; $event_start_seconds=''; $event_stop_seconds=''; $CSV_text2.="\"\",\"$row[0]\",\"$row[2]\",\"$row[3]\",\"$row[4]\",\"$event_hours_minutes\"\n"; } else { $MAIN.="<tr $bgcolor><td><font size=2>$row[0]</td>"; $MAIN.="<td align=right><font size=2> $row[2]</td>\n"; $MAIN.="<td align=right><font size=2> $row[3]</td>\n"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right colspan=5><font size=2>  </td></tr>\n"; $CSV_text2.="\"\",\"$row[0]\",\"$row[2]\",\"$row[3]\"\n"; } } $total_calls = ($total_calls + $row[0]); $call_seconds=0; $o++; } $total_login_hours_minutes = sec_convert($total_login_time,'H'); $MAIN.="<tr><td><font size=2>TOTAL</td>"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> $total_login_hours_minutes</td></tr>\n"; $CSV_text2.="\"\",\"TOTAL\",\"\",\"\",\"\",\"$total_login_hours_minutes\"\n"; $MAIN.="</TABLE></center>\n"; ##### vicidial_timeclock log records for user ##### $total_login_time=0; $SQday_ARY = explode('-',$begin_date); $EQday_ARY = explode('-',$end_date); $SQepoch = mktime(0, 0, 0, $SQday_ARY[1], $SQday_ARY[2], $SQday_ARY[0]); $EQepoch = mktime(23, 59, 59, $EQday_ARY[1], $EQday_ARY[2], $EQday_ARY[0]); $MAIN.="<br><br>\n"; $MAIN.="<center>\n"; $MAIN.="<B>TIMECLOCK LOGIN/LOGOUT TIME:     <a href='$download_link&file_download=3'>[DOWNLOAD]</a></B>\n"; $MAIN.="<TABLE width=550 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td><font size=2>ID </td><td><font size=2>EDIT </td><td align=right><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td align=right><font size=2> IP ADDRESS</td><td align=right><font size=2> GROUP</td><td align=right><font size=2>HOURS:MM:SS</td></tr>\n"; $CSV_text3.="\"TIMECLOCK LOGIN/LOGOUT TIME\"\n"; $CSV_text3.="\"\",\"ID\",\"EDIT\",\"EVENT\",\"DATE\",\"IPADDRESS\",\"GROUP\",\"HOURS:MM:SS\"\n"; $stmt="SELECT event,event_epoch,user_group,login_sec,ip_address,timeclock_id,manager_user from vicidial_timeclock_log where user='" . mysql_real_escape_string($user) . "' and event_epoch >= '$SQepoch' and event_epoch <= '$EQepoch';"; if ($DB>0) {$MAIN.="|$stmt|";} $rslt=mysql_query($stmt, $link); $events_to_print = mysql_num_rows($rslt); $total_logs=0; $o=0; while ($events_to_print > $o) { $row=mysql_fetch_row($rslt); if ( ($row[0]=='START') or ($row[0]=='LOGIN') ) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $TC_log_date = date("Y-m-d H:i:s", $row[1]); $manager_edit=''; if (strlen($row[6])>0) {$manager_edit = ' * ';} if (ereg("LOGIN", $row[0])) { $login_sec=''; $MAIN.="<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>"; $MAIN.="<td align=right><font size=2>$manager_edit</td>"; $MAIN.="<td align=right><font size=2>$row[0]</td>"; $MAIN.="<td align=right><font size=2> $TC_log_date</td>\n"; $MAIN.="<td align=right><font size=2> $row[4]</td>\n"; $MAIN.="<td align=right><font size=2> $row[2]</td>\n"; $MAIN.="<td align=right><font size=2> </td></tr>\n"; $CSV_text3.="\"\",\"$row[5]\",\"$manager_edit\",\"$row[0]\",\"$TC_log_date\",\"$row[4]\",\"$row[2]\"\n"; } if (ereg("LOGOUT", $row[0])) { $login_sec = $row[3]; $total_login_time = ($total_login_time + $login_sec); $event_hours_minutes = sec_convert($login_sec,'H'); $MAIN.="<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>"; $MAIN.="<td align=right><font size=2>$manager_edit</td>"; $MAIN.="<td align=right><font size=2>$row[0]</td>"; $MAIN.="<td align=right><font size=2> $TC_log_date</td>\n"; $MAIN.="<td align=right><font size=2> $row[4]</td>\n"; $MAIN.="<td align=right><font size=2> $row[2]</td>\n"; $MAIN.="<td align=right><font size=2> $event_hours_minutes"; if ($DB) {$MAIN.=" - $total_login_time - $login_sec";} $MAIN.="</td></tr>\n"; $CSV_text3.="\"\",\"$row[5]\",\"$manager_edit\",\"$row[0]\",\"$TC_log_date\",\"$row[4]\",\"$row[2]\",\"$event_hours_minutes\"\n"; } $o++; } if (strlen($login_sec)<1) { $login_sec = ($STARTtime - $row[1]); $total_login_time = ($total_login_time + $login_sec); if ($DB) {$MAIN.="LOGIN ONLY - $total_login_time - $login_sec";} } $total_login_hours_minutes = sec_convert($total_login_time,'H'); if ($DB) {$MAIN.=" - $total_login_time - $login_sec";} $MAIN.="<tr><td align=right><font size=2> </td>"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2> </td>\n"; $MAIN.="<td align=right><font size=2><font size=2>TOTAL </td>\n"; $MAIN.="<td align=right><font size=2> $total_login_hours_minutes </td></tr>\n"; $CSV_text3.="\"\",\"\",\"\",\"\",\"\",\"TOTAL\",\"$total_login_hours_minutes\"\n"; $MAIN.="</TABLE></center>\n"; ##### closer in-group selection logs ##### $MAIN.="<br><br>\n"; $MAIN.="<center>\n"; $MAIN.="<B>CLOSER IN-GROUP SELECTION LOGS:     <a href='$download_link&file_download=4'>[DOWNLOAD]</a></B>\n"; $MAIN.="<TABLE width=670 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2> CAMPAIGN</td><td align=left><font size=2>BLEND</td><td align=left><font size=2> GROUPS</td><td align=left><font size=2> MANAGER</td></tr>\n"; $CSV_text4.="\"CLOSER IN-GROUP SELECTION LOGS\"\n"; $CSV_text4.="\"\",\"#\",\"DATE/TIME\",\"CAMPAIGN\",\"BLEND\",\"GROUPS\",\"MANAGER\"\n"; $stmt="select user,campaign_id,event_date,blended,closer_campaigns,manager_change from vicidial_user_closer_log where user='" . mysql_real_escape_string($user) . "' and event_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and event_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by event_date desc limit 1000;"; $rslt=mysql_query($stmt, $link); $logs_to_print = mysql_num_rows($rslt); $u=0; while ($logs_to_print > $u) { $row=mysql_fetch_row($rslt); if (eregi("1$|3$|5$|7$|9$", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $u++; $MAIN.="<tr $bgcolor>"; $MAIN.="<td><font size=1>$u</td>"; $MAIN.="<td><font size=2>$row[2]</td>"; $MAIN.="<td align=left><font size=2> $row[1]</td>\n"; $MAIN.="<td align=left><font size=2> $row[3]</td>\n"; $MAIN.="<td align=left><font size=2> $row[4] </td>\n"; $MAIN.="<td align=left><font size=2> $row[5]</td>\n"; $CSV_text4.="\"\",\"$u\",\"$row[2]\",\"$row[1]\",\"$row[3]\",\"$row[4]\",\"$row[5] \"\n"; $MAIN.="</tr>\n"; } $MAIN.="</TABLE><BR><BR>\n"; ##### vicidial agent outbound calls for this time period ##### $MAIN.="<B>OUTBOUND CALLS FOR THIS TIME PERIOD: (10000 record limit)     <a href='$download_link&file_download=5'>[DOWNLOAD]</a></B>\n"; $MAIN.="<TABLE width=670 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> GROUP</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> HANGUP REASON</td></tr>\n"; $CSV_text5.="\"OUTBOUND CALLS FOR THIS TIME PERIOD: (10000 record limit)\"\n"; $CSV_text5.="\"\",\"#\",\"DATE/TIME\",\"LENGTH\",\"STATUS\",\"PHONE\",\"CAMPAIGN\",\"GROUP\",\"LIST\",\"LEAD\",\"HANGUP REASON\"\n"; $stmt="select uniqueid,lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed,user_group,term_reason,alt_dial from vicidial_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by call_date desc limit 10000;"; $rslt=mysql_query($stmt, $link); $logs_to_print = mysql_num_rows($rslt); $u=0; while ($logs_to_print > $u) { $row=mysql_fetch_row($rslt); if (eregi("1$|3$|5$|7$|9$", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $u++; if ($LOGadmin_hide_phone_data != '0') { if ($DB > 0) {echo "HIDEPHONEDATA|$row[10]|$LOGadmin_hide_phone_data|\n";} $phone_temp = $row[10]; if (strlen($phone_temp) > 0) { if ($LOGadmin_hide_phone_data == '4_DIGITS') {$row[10] = str_repeat("X", (strlen($phone_temp) - 4)) . substr($phone_temp,-4,4);} elseif ($LOGadmin_hide_phone_data == '3_DIGITS') {$row[10] = str_repeat("X", (strlen($phone_temp) - 3)) . substr($phone_temp,-3,3);} elseif ($LOGadmin_hide_phone_data == '2_DIGITS') {$row[10] = str_repeat("X", (strlen($phone_temp) - 2)) . substr($phone_temp,-2,2);} else {$row[10] = preg_replace("/./",'X',$phone_temp);} } } $MAIN.="<tr $bgcolor>"; $MAIN.="<td><font size=1>$u</td>"; $MAIN.="<td><font size=2>$row[4]</td>"; $MAIN.="<td align=left><font size=2> $row[7]</td>\n"; $MAIN.="<td align=left><font size=2> $row[8]</td>\n"; $MAIN.="<td align=left><font size=2> $row[10] </td>\n"; $MAIN.="<td align=right><font size=2> $row[3] </td>\n"; $MAIN.="<td align=right><font size=2> $row[14] </td>\n"; $MAIN.="<td align=right><font size=2> $row[2] </td>\n"; $MAIN.="<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[1]\" target=\"_blank\">$row[1]</A> </td>\n"; $MAIN.="<td align=right><font size=2> $row[15] </td></tr>\n"; $CSV_text5.="\"\",\"$u\",\"$row[4]\",\"$row[7]\",\"$row[8]\",\"$row[10]\",\"$row[3]\",\"$row[14]\",\"$row[2]\",\"$row[1]\",\"$row[15]\"\n"; } $MAIN.="</TABLE><BR><BR>\n"; } ##### vicidial agent inbound calls for this time period ##### $MAIN.="<B>INBOUND/CLOSER CALLS FOR THIS TIME PERIOD: (10000 record limit)     <a href='$download_link&file_download=6'>[DOWNLOAD]</a></B>\n"; $MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> WAIT (S)</td><td align=right><font size=2> AGENT (S)</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> HANGUP REASON</td></tr>\n"; $CSV_text6.="\"INBOUND/CLOSER CALLS FOR THIS TIME PERIOD: (10000 record limit)\"\n"; $CSV_text6.="\"\",\"#\",\"DATE/TIME\",\"LENGTH\",\"STATUS\",\"PHONE\",\"CAMPAIGN\",\"WAIT(S)\",\"AGENT(S)\",\"LIST\",\"LEAD\",\"HANGUP REASON\"\n"; $stmt="select call_date,length_in_sec,status,phone_number,campaign_id,queue_seconds,list_id,lead_id,term_reason from vicidial_closer_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by call_date desc limit 10000;"; if ($did > 0) { $stmt="select start_time,length_in_sec,0,caller_code,0,0,0,extension,0 from call_log where channel_group='DID_INBOUND' and number_dialed='" . mysql_real_escape_string($user) . "' and start_time >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and start_time <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by start_time desc limit 10000;"; } $rslt=mysql_query($stmt, $link); $logs_to_print = mysql_num_rows($rslt); $u=0; $TOTALinSECONDS=0; $TOTALagentSECONDS=0; while ($logs_to_print > $u) { $row=mysql_fetch_row($rslt); if (eregi("1$|3$|5$|7$|9$", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} if ($did > 0) { if (strlen($row[7]) > 17) { $row[7] = substr($row[7], -9); $row[7] = ($row[7] + 0); } else {$row[7]='0';} } $TOTALinSECONDS = ($TOTALinSECONDS + $row[1]); $AGENTseconds = ($row[1] - $row[5]); if ($AGENTseconds < 0) {$AGENTseconds=0;} $TOTALagentSECONDS = ($TOTALagentSECONDS + $AGENTseconds); if ($LOGadmin_hide_phone_data != '0') { if ($DB > 0) {echo "HIDEPHONEDATA|$row[10]|$LOGadmin_hide_phone_data|\n";} $phone_temp = $row[3]; if (strlen($phone_temp) > 0) { if ($LOGadmin_hide_phone_data == '4_DIGITS') {$row[3] = str_repeat("X", (strlen($phone_temp) - 4)) . substr($phone_temp,-4,4);} elseif ($LOGadmin_hide_phone_data == '3_DIGITS') {$row[3] = str_repeat("X", (strlen($phone_temp) - 3)) . substr($phone_temp,-3,3);} elseif ($LOGadmin_hide_phone_data == '2_DIGITS') {$row[3] = str_repeat("X", (strlen($phone_temp) - 2)) . substr($phone_temp,-2,2);} else {$row[3] = preg_replace("/./",'X',$phone_temp);} } } $u++; $MAIN.="<tr $bgcolor>"; $MAIN.="<td><font size=1>$u</td>"; $MAIN.="<td><font size=2>$row[0]</td>"; $MAIN.="<td align=left><font size=2> $row[1]</td>\n"; $MAIN.="<td align=left><font size=2> $row[2]</td>\n"; $MAIN.="<td align=left><font size=2> $row[3] </td>\n"; $MAIN.="<td align=right><font size=2> $row[4] </td>\n"; $MAIN.="<td align=right><font size=2> $row[5] </td>\n"; $MAIN.="<td align=right><font size=2> $AGENTseconds </td>\n"; $MAIN.="<td align=right><font size=2> $row[6] </td>\n"; $MAIN.="<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[7]\" target=\"_blank\">$row[7]</A> </td>\n"; $MAIN.="<td align=right><font size=2> $row[8] </td></tr>\n"; $CSV_text6.="\"\",\"$u\",\"$row[0]\",\"$row[1]\",\"$row[2]\",\"$row[3]\",\"$row[4]\",\"$row[5]\",\"$AGENTseconds\",\"$row[6]\",\"$row[7]\",\"$row[8]\"\n"; } $MAIN.="<tr bgcolor=white>"; $MAIN.="<td colspan=2><font size=2>TOTALS</td>"; $MAIN.="<td align=left><font size=2> $TOTALinSECONDS</td>\n"; $MAIN.="<td colspan=4><font size=2>   </td>\n"; $MAIN.="<td align=right><font size=2> $TOTALagentSECONDS</td>\n"; $MAIN.="<td colspan=3><font size=2>   </td></tr>\n"; $MAIN.="</TABLE></center><BR><BR>\n"; $CSV_text6.="\"\",\"\",\"TOTALS\",\"$TOTALinSECONDS\",\"\",\"\",\"\",\"\",\"$TOTALagentSECONDS\"\n"; ##### vicidial agent activity records for this time period ##### if ($did < 1) { $MAIN.="<B>AGENT ACTIVITY FOR THIS TIME PERIOD: (10000 record limit)     <a href='$download_link&file_download=7'>[DOWNLOAD]</a></B>\n"; $MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td colspan=2><font size=1>   </td><td colspan=6 align=center bgcolor=white><font size=1>these fields are in seconds </td><td colspan=4><font size=1>   </td></tr>\n"; $MAIN.="<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>PAUSE</td><td align=left><font size=2> WAIT</td><td align=left><font size=2> TALK</td><td align=right><font size=2> DISPO</td><td align=right><font size=2> DEAD</td><td align=right><font size=2> CUSTOMER</td><td align=right><font size=2> STATUS</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> PAUSE CODE</td></tr>\n"; $CSV_text7.="\"AGENT ACTIVITY FOR THIS TIME PERIOD: (10000 record limit)\"\n"; $CSV_text7.="\"\",\"#\",\"DATE/TIME\",\"PAUSE\",\"WAIT\",\"TALK\",\"DISPO\",\"DEAD\",\"CUSTOMER\",\"STATUS\",\"LEAD\",\"CAMPAIGN\",\"PAUSE CODE\"\n"; $stmt="select event_time,lead_id,campaign_id,pause_sec,wait_sec,talk_sec,dispo_sec,dead_sec,status,sub_status,user_group from vicidial_agent_log where user='" . mysql_real_escape_string($user) . "' and event_time >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and event_time <= '" . mysql_real_escape_string($end_date) . " 23:59:59' and ( (pause_sec > 0) or (wait_sec > 0) or (talk_sec > 0) or (dispo_sec > 0) ) order by event_time desc limit 10000;"; $rslt=mysql_query($stmt, $link); $logs_to_print = mysql_num_rows($rslt); $u=0; $TOTALpauseSECONDS=0; $TOTALwaitSECONDS=0; $TOTALtalkSECONDS=0; $TOTALdispoSECONDS=0; $TOTALdeadSECONDS=0; $TOTALcustomerSECONDS=0; while ($logs_to_print > $u) { $row=mysql_fetch_row($rslt); $event_time = $row[0]; $lead_id = $row[1]; $campaign_id = $row[2]; $pause_sec = $row[3]; $wait_sec = $row[4]; $talk_sec = $row[5]; $dispo_sec = $row[6]; $dead_sec = $row[7]; $status = $row[8]; $pause_code = $row[9]; $user_group = $row[10]; $customer_sec = ($talk_sec - $dead_sec); if ($customer_sec < 0) {$customer_sec=0;} if (eregi("1$|3$|5$|7$|9$", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $TOTALpauseSECONDS = ($TOTALpauseSECONDS + $pause_sec); $TOTALwaitSECONDS = ($TOTALwaitSECONDS + $wait_sec); $TOTALtalkSECONDS = ($TOTALtalkSECONDS + $talk_sec); $TOTALdispoSECONDS = ($TOTALdispoSECONDS + $dispo_sec); $TOTALdeadSECONDS = ($TOTALdeadSECONDS + $dead_sec); $TOTALcustomerSECONDS = ($TOTALcustomerSECONDS + $customer_sec); if ($DB > 0) { $DBtotal_sec = ($pause_sec + $wait_sec + $talk_sec + $dispo_sec); $DBdatetime = explode(" ",$event_time); $DBdate = explode("-",$DBdatetime[0]); $DBtime = explode(":",$DBdatetime[1]); $DBcall_end_sec = mktime($DBtime[0], $DBtime[1], ($DBtime[2] + $DBtotal_sec), $DBdate[1], $DBdate[2], $DBdate[0]); $DBcall_end = date("Y-m-d H:i:s",$DBcall_end_sec); $MAIN.="<tr $bgcolor>"; $MAIN.="<td><font size=1>  </td>"; $MAIN.="<td><font size=2>$DBcall_end</td>"; $MAIN.="<td align=right><font size=2> $DBtotal_sec </td>\n"; $MAIN.="<td align=right><font size=2>   </td>\n"; $MAIN.="<td align=right><font size=2>   </td>\n"; $MAIN.="<td align=right><font size=2>   </td>\n"; $MAIN.="<td align=right><font size=2>   </td>\n"; $MAIN.="<td align=right><font size=2>   </td>\n"; $MAIN.="<td align=right><font size=2>   </td>\n"; $MAIN.="<td align=right><font size=2>   </td>\n"; $MAIN.="<td align=right><font size=2>   </td>\n"; $MAIN.="<td align=right><font size=2>   </td></tr>\n"; } $u++; $MAIN.="<tr $bgcolor>"; $MAIN.="<td><font size=1>$u</td>"; $MAIN.="<td><font size=2>$event_time</td>"; $MAIN.="<td align=right><font size=2> $pause_sec</td>\n"; $MAIN.="<td align=right><font size=2> $wait_sec</td>\n"; $MAIN.="<td align=right><font size=2> $talk_sec </td>\n"; $MAIN.="<td align=right><font size=2> $dispo_sec </td>\n"; $MAIN.="<td align=right><font size=2> $dead_sec </td>\n"; $MAIN.="<td align=right><font size=2> $customer_sec </td>\n"; $MAIN.="<td align=right><font size=2> $status </td>\n"; $MAIN.="<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$lead_id\" target=\"_blank\">$lead_id</A> </td>\n"; $MAIN.="<td align=right><font size=2> $campaign_id </td>\n"; $MAIN.="<td align=right><font size=2> $pause_code </td></tr>\n"; $CSV_text7.="\"\",\"$u\",\"$event_time\",\"$pause_sec\",\"$wait_sec\",\"$talk_sec\",\"$dispo_sec\",\"$dead_sec\",\"$customer_sec\",\"$status\",\"$lead_id\",\"$campaign_id\",\"$pause_code \"\n"; } $MAIN.="<tr bgcolor=white>"; $MAIN.="<td colspan=2><font size=2>TOTALS</td>"; $MAIN.="<td align=right><font size=2> $TOTALpauseSECONDS</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALwaitSECONDS</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALtalkSECONDS</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALdispoSECONDS</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALdeadSECONDS</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALcustomerSECONDS</td>\n"; $MAIN.="<td colspan=4><font size=2>   </td></tr>\n"; $CSV_text7.="\"\",\"\",\"TOTALS\",\"$TOTALpauseSECONDS\",\"$TOTALwaitSECONDS\",\"$TOTALtalkSECONDS\",\"$TOTALdispoSECONDS\",\"$TOTALdeadSECONDS\",\"$TOTALcustomerSECONDS\"\n"; $TOTALpauseSECONDShh = sec_convert($TOTALpauseSECONDS,'H'); $TOTALwaitSECONDShh = sec_convert($TOTALwaitSECONDS,'H'); $TOTALtalkSECONDShh = sec_convert($TOTALtalkSECONDS,'H'); $TOTALdispoSECONDShh = sec_convert($TOTALdispoSECONDS,'H'); $TOTALdeadSECONDShh = sec_convert($TOTALdeadSECONDS,'H'); $TOTALcustomerSECONDShh = sec_convert($TOTALcustomerSECONDS,'H'); $MAIN.="<tr bgcolor=white>"; $MAIN.="<td colspan=2><font size=1>(in HH:MM:SS)</td>"; $MAIN.="<td align=right><font size=2> $TOTALpauseSECONDShh</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALwaitSECONDShh</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALtalkSECONDShh</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALdispoSECONDShh</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALdeadSECONDShh</td>\n"; $MAIN.="<td align=right><font size=2> $TOTALcustomerSECONDShh</td>\n"; $MAIN.="<td colspan=4><font size=2>   </td></tr>\n"; $CSV_text7.="\"\",\"\",\"(in HH:MM:SS)\",\"$TOTALpauseSECONDShh\",\"$TOTALwaitSECONDShh\",\"$TOTALtalkSECONDShh\",\"$TOTALdispoSECONDShh\",\"$TOTALdeadSECONDShh\",\"$TOTALcustomerSECONDShh\"\n"; $MAIN.="</TABLE></center><BR><BR>\n"; } ##### vicidial recordings for this time period ##### $MAIN.="<B>RECORDINGS FOR THIS TIME PERIOD: (10000 record limit)     <a href='$download_link&file_download=8'>[DOWNLOAD]</a></B>\n"; $MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td><font size=1># </td><td align=left><font size=2> LEAD</td><td><font size=2>DATE/TIME </td><td align=left><font size=2>SECONDS </td><td align=left><font size=2>   RECID</td><td align=center><font size=2>FILENAME</td><td align=center><font size=2>LOCATION   </td></tr>\n"; $CSV_text8.="\"RECORDINGS FOR THIS TIME PERIOD: (10000 record limit)\"\n"; $CSV_text8.="\"\",\"#\",\"LEAD\",\"DATE/TIME\",\"SECONDS\",\"RECID\",\"FILENAME\",\"LOCATION\"\n"; $stmt="select recording_id,channel,server_ip,extension,start_time,start_epoch,end_time,end_epoch,length_in_sec,length_in_min,filename,location,lead_id,user,vicidial_id from recording_log where user='" . mysql_real_escape_string($user) . "' and start_time >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and start_time <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by recording_id desc limit 10000;"; $rslt=mysql_query($stmt, $link); $logs_to_print = mysql_num_rows($rslt); $u=0; while ($logs_to_print > $u) { $row=mysql_fetch_row($rslt); if (eregi("1$|3$|5$|7$|9$", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $location = $row[11]; $CSV_location=$row[11]; if (strlen($location)>2) { $URLserver_ip = $location; $URLserver_ip = eregi_replace('http://','',$URLserver_ip); $URLserver_ip = eregi_replace('https://','',$URLserver_ip); $URLserver_ip = eregi_replace("\/.*",'',$URLserver_ip); $stmt="select count(*) from servers where server_ip='$URLserver_ip';"; $rsltx=mysql_query($stmt, $link); $rowx=mysql_fetch_row($rsltx); if ($rowx[0] > 0) { $stmt="select recording_web_link,alt_server_ip,external_server_ip from servers where server_ip='$URLserver_ip';"; $rsltx=mysql_query($stmt, $link); $rowx=mysql_fetch_row($rsltx); if (eregi("ALT_IP",$rowx[0])) { $location = eregi_replace($URLserver_ip, $rowx[1], $location); } if (eregi("EXTERNAL_IP",$rowx[0])) { $location = eregi_replace($URLserver_ip, $rowx[2], $location); } } } if (strlen($location)>30) {$locat = substr($location,0,27); $locat = "$locat...";} else {$locat = $location;} if ( (eregi("ftp",$location)) or (eregi("http",$location)) ) {$location = "<a href=\"$location\">$locat</a>";} else {$location = $locat;} $u++; $MAIN.="<tr $bgcolor>"; $MAIN.="<td><font size=1>$u</td>"; $MAIN.="<td align=left><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[12]\" target=\"_blank\">$row[12]</A> </td>"; $MAIN.="<td align=left><font size=2> $row[4] </td>\n"; $MAIN.="<td align=left><font size=2> $row[8] </td>\n"; $MAIN.="<td align=left><font size=2> $row[0] </td>\n"; $MAIN.="<td align=center><font size=2> $row[10] </td>\n"; $MAIN.="<td align=right><font size=2> $location   </td>\n"; $MAIN.="</tr>\n"; $CSV_text8.="\"\",\"$u\",\"$row[12]\",\"$row[4]\",\"$row[8]\",\"$row[0]\",\"$row[10]\",\"$CSV_location\"\n"; } $MAIN.="</TABLE><BR><BR>\n"; if ($did < 1) { ##### vicidial agent outbound user manual calls for this time period ##### $MAIN.="<B>MANUAL OUTBOUND CALLS FOR THIS TIME PERIOD: (10000 record limit)     <a href='$download_link&file_download=9'>[DOWNLOAD]</a></B>\n"; $MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2> CALL TYPE</td><td align=left><font size=2> SERVER</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> DIALED</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> CALLERID</td><td align=right><font size=2> ALIAS</td><td align=right><font size=2> PRESET</td><td align=right><font size=2>C3HU</td></tr>\n"; $CSV_text9.="\"MANUAL OUTBOUND CALLS FOR THIS TIME PERIOD: (10000 record limit)\"\n"; $CSV_text9.="\"\",\"#\",\"DATE/TIME\",\"CALL TYPE\",\"SERVER\",\"PHONE\",\"DIALED\",\"LEAD\",\"CALLERID\",\"ALIAS\",\"PRESET\",\"C3HU\"\n"; $stmt="select call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id,preset_name,customer_hungup,customer_hungup_seconds from user_call_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by call_date desc limit 10000;"; $rslt=mysql_query($stmt, $link); $logs_to_print = mysql_num_rows($rslt); $u=0; while ($logs_to_print > $u) { $row=mysql_fetch_row($rslt); if (eregi("1$|3$|5$|7$|9$", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $C3HU=''; if ($row[9]=='BEFORE_CALL') {$row[9]='BC';} if ($row[9]=='DURING_CALL') {$row[9]='DC';} if (strlen($row[9]) > 1) {$C3HU = "$row[9] $row[10]";} if ($LOGadmin_hide_phone_data != '0') { if ($DB > 0) {echo "HIDEPHONEDATA|$row[10]|$LOGadmin_hide_phone_data|\n";} $phone_temp = $row[3]; $dialed_temp = $row[4]; if ($LOGadmin_hide_phone_data == '4_DIGITS') { if (strlen($phone_temp) > 0) {$row[3] = str_repeat("X", (strlen($phone_temp) - 4)) . substr($phone_temp,-4,4);} if (strlen($dialed_temp) > 0) {$row[4] = str_repeat("X", (strlen($dialed_temp) - 4)) . substr($dialed_temp,-4,4);} } elseif ($LOGadmin_hide_phone_data == '3_DIGITS') { if (strlen($phone_temp) > 0) {$row[3] = str_repeat("X", (strlen($phone_temp) - 3)) . substr($phone_temp,-3,3);} if (strlen($dialed_temp) > 0) {$row[4] = str_repeat("X", (strlen($dialed_temp) - 3)) . substr($dialed_temp,-3,3);} } elseif ($LOGadmin_hide_phone_data == '2_DIGITS') { if (strlen($phone_temp) > 0) {$row[3] = str_repeat("X", (strlen($phone_temp) - 2)) . substr($phone_temp,-2,2);} if (strlen($dialed_temp) > 0) {$row[4] = str_repeat("X", (strlen($dialed_temp) - 2)) . substr($dialed_temp,-2,2);} } else { if (strlen($phone_temp) > 0) {$row[3] = preg_replace("/./",'X',$phone_temp);} if (strlen($dialed_temp) > 0) {$row[4] = preg_replace("/./",'X',$dialed_temp);} } } $u++; $MAIN.="<tr $bgcolor>"; $MAIN.="<td><font size=1>$u</td>"; $MAIN.="<td><font size=2>$row[0]</td>"; $MAIN.="<td align=left><font size=2> $row[1]</td>\n"; $MAIN.="<td align=left><font size=2> $row[2]</td>\n"; $MAIN.="<td align=left><font size=2> $row[3] </td>\n"; $MAIN.="<td align=right><font size=2> $row[4] </td>\n"; $MAIN.="<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[5]\" target=\"_blank\">$row[5]</A> </td>\n"; $MAIN.="<td align=right><font size=2> $row[6] </td>\n"; $MAIN.="<td align=right><font size=2> $row[7] </td>\n"; $MAIN.="<td align=right><font size=2> $row[8] </td>\n"; $MAIN.="<td align=right NOWRAP><font size=2> $C3HU </td></tr>\n"; $CSV_text9.="\"\",\"$u\",\"$row[0]\",\"$row[1]\",\"$row[2]\",\"$row[3]\",\"$row[4]\",\"$row[5]\",\"$row[6]\",\"$row[7]\",\"$row[8]\",\"$C3HU\"\n"; } $MAIN.="</TABLE><BR><BR>\n"; } if ($did < 1) { ##### vicidial lead searches for this time period ##### $MAIN.="<B>LEAD SEARCHES FOR THIS TIME PERIOD: (10000 record limit)     <a href='$download_link&file_download=10'>[DOWNLOAD]</a></B>\n"; $MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td><font size=1># </td><td NOWRAP><font size=2>DATE/TIME   </td><td align=left NOWRAP><font size=2> TYPE   </td><td align=left NOWRAP><font size=2> RESULTS   </td><td align=left NOWRAP><font size=2> SEC   </td><td align=right NOWRAP><font size=2> QUERY</td></tr>\n"; $CSV_text10.="\"LEAD SEARCHES FOR THIS TIME PERIOD: (10000 record limit)\"\n"; $CSV_text10.="\"\",\"#\",\"DATE/TIME\",\"TYPE\",\"RESULTS\",\"SEC\",\"QUERY\"\n"; $stmt="select event_date,source,results,seconds,search_query from vicidial_lead_search_log where user='" . mysql_real_escape_string($user) . "' and event_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and event_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by event_date desc limit 10000;"; $rslt=mysql_query($stmt, $link); $logs_to_print = mysql_num_rows($rslt); $u=0; while ($logs_to_print > $u) { $row=mysql_fetch_row($rslt); if (eregi("1$|3$|5$|7$|9$", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $row[4] = preg_replace('/select count\(\*\) from vicidial_list where/','',$row[4]); $row[4] = preg_replace('/SELECT lead_id,entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,gmt_offset_now,called_since_last_reset,phone_code,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner from vicidial_list where /','',$row[4]); while (strlen($row[4]) > 100) {$row[4] = preg_replace("/.$/",'',$row[4]);} $u++; $MAIN.="<tr $bgcolor>"; $MAIN.="<td><font size=1>$u</td>"; $MAIN.="<td><font size=2>$row[0]</td>"; $MAIN.="<td align=center><font size=2> $row[1] </td>\n"; $MAIN.="<td align=right><font size=2> $row[2] </td>\n"; $MAIN.="<td align=right><font size=2> $row[3] </td>\n"; $MAIN.="<td align=right><font size=2> $row[4] </td></tr>\n"; $CSV_text10.="\"\",\"$u\",\"$row[0]\",\"$row[1]\",\"$row[2]\",\"$row[3]\",\"$row[4]\"\n"; } $MAIN.="</TABLE><BR><BR>\n"; } if ($did < 1) { ##### vicidial agent manual dial lead preview skips for this time period ##### $MAIN.="<B>PREVIEW LEAD SKIPS FOR THIS TIME PERIOD: (10000 record limit)     <a href='$download_link&file_download=11'>[DOWNLOAD]</a></B>\n"; $MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n"; $MAIN.="<tr><td><font size=1># </td><td NOWRAP><font size=2>DATE/TIME   </td><td align=right NOWRAP><font size=2> LEAD ID   </td><td align=right NOWRAP><font size=2> STATUS   </td><td align=right NOWRAP><font size=2> COUNT   </td><td align=right NOWRAP><font size=2> CAMPAIGN</td></tr>\n"; $CSV_text11.="\"PREVIEW LEAD SKIPS FOR THIS TIME PERIOD: (10000 record limit)\"\n"; $CSV_text11.="\"\",\"#\",\"DATE/TIME\",\"LEAD ID\",\"STATUS\",\"COUNT\",\"CAMPAIGN\"\n"; $stmt="select user,event_date,lead_id,campaign_id,previous_status,previous_called_count from vicidial_agent_skip_log where user='" . mysql_real_escape_string($user) . "' and event_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and event_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by event_date desc limit 10000;"; $rslt=mysql_query($stmt, $link); $logs_to_print = mysql_num_rows($rslt); $u=0; while ($logs_to_print > $u) { $row=mysql_fetch_row($rslt); if (eregi("1$|3$|5$|7$|9$", $u)) {$bgcolor='bgcolor="#B9CBFD"';} else {$bgcolor='bgcolor="#9BB9FB"';} $u++; $MAIN.="<tr $bgcolor>"; $MAIN.="<td><font size=1>$u</td>"; $MAIN.="<td><font size=2>$row[1]</td>"; $MAIN.="<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[2]\" target=\"_blank\">$row[2]</A> </td>\n"; $MAIN.="<td align=right><font size=2> $row[4] </td>\n"; $MAIN.="<td align=right><font size=2> $row[5] </td>\n"; $MAIN.="<td align=right><font size=2> $row[3] </td></tr>\n"; $CSV_text11.="\"\",\"$u\",\"$row[1]\",\"$row[2]\",\"$row[4]\",\"$row[5]\",\"$row[3]\"\n"; } $MAIN.="</TABLE><BR><BR>\n"; } $ENDtime = date("U"); $RUNtime = ($ENDtime - $STARTtime); $MAIN.="\n\n\n<br><br><br>\n\n"; $MAIN.="<font size=0>\n\n\n<br><br><br>\nscript runtime: $RUNtime seconds|$db_source</font>"; $MAIN.="</TD></TR><TABLE>"; $MAIN.="</body>"; $MAIN.="</html>"; if ($file_download>0) { $FILE_TIME = date("Ymd-His"); $CSVfilename = "user_stats_$US$FILE_TIME.csv"; $CSV_var="CSV_text".$file_download; $CSV_text=preg_replace('/^\s+/', '', $$CSV_var); $CSV_text=preg_replace('/\n\s+,/', ',', $CSV_text); $CSV_text=preg_replace('/ +\"/', '"', $CSV_text); $CSV_text=preg_replace('/\" +/', '"', $CSV_text); // We'll be outputting a TXT file header('Content-type: application/octet-stream'); // It will be called LIST_101_20090209-121212.txt header("Content-Disposition: attachment; filename=\"$CSVfilename\""); header('Expires: 0'); header('Cache-Control: must-revalidate, post-check=0, pre-check=0'); header('Pragma: public'); ob_clean(); flush(); echo "$CSV_text"; exit; } else { header ("Content-type: text/html; charset=utf-8"); echo $HEADER; require("admin_header.php"); echo $MAIN; exit; } ?>