\n";
//end_call is set by submit button to denote "save", without it this is a VIEW, with it this is a SAVE
$qc_master_span_visibility="block";
$lead_information_span_visibility="none";
$qc_call_information_visibility="none";
$call_logs_span_visibility="none";
if ($end_call > 0)
{
if ($LOGmodify_leads == '5')
{
echo "ERROR: "._QXZ("You do not have permission to modify leads").": $LOGmodify_leads \n";
exit;
}
$qc_master_span_visibility="none";
$lead_information_span_visibility="block";
if($DB) { echo __LINE__."\n"; }
### update the lead record in the vicidial_list table
$stmt="UPDATE vicidial_list set status='" . mysqli_real_escape_string($link, $status) . "',title='" . mysqli_real_escape_string($link, $title) . "',first_name='" . mysqli_real_escape_string($link, $first_name) . "',middle_initial='" . mysqli_real_escape_string($link, $middle_initial) . "',last_name='" . mysqli_real_escape_string($link, $last_name) . "',address1='" . mysqli_real_escape_string($link, $address1) . "',address2='" . mysqli_real_escape_string($link, $address2) . "',address3='" . mysqli_real_escape_string($link, $address3) . "',city='" . mysqli_real_escape_string($link, $city) . "',state='" . mysqli_real_escape_string($link, $state) . "',province='" . mysqli_real_escape_string($link, $province) . "',postal_code='" . mysqli_real_escape_string($link, $postal_code) . "',country_code='" . mysqli_real_escape_string($link, $country_code) . "',alt_phone='" . mysqli_real_escape_string($link, $alt_phone) . "',phone_number='$phone_number',phone_code='$phone_code',email='" . mysqli_real_escape_string($link, $email) . "',security_phrase='" . mysqli_real_escape_string($link, $security) . "',comments='" . mysqli_real_escape_string($link, $comments) . "',rank='" . mysqli_real_escape_string($link, $rank) . "',owner='" . mysqli_real_escape_string($link, $owner) . "' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "'";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
//STATUS just changed, re-capture all data for client!
//Added by Poundteam for QC. Gather record data to display on page and prepopulate title and hrefs, etc.
$stmt="SELECT * from vicidial_list A inner join vicidial_lists B on A.list_id=B.list_id inner join vicidial_campaigns C on B.campaign_id=C.campaign_id left outer join vicidial_statuses D on A.status=D.status left outer join vicidial_qc_codes E on A.status=E.code where A.lead_id='$lead_id'";
if($DB) { echo "$stmt\n"; }
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_assoc($rslt);
//QUALITY CONTROL CHANGE LOG BEGIN - CHANGE VERSION (VIEW VERSION IS BELOW, WHICH CREATES THE RECORD, THIS ONE MERELY MODIFIES THE EXISTING RECORD)
$new_record=$row;
//if status has changed, the join query above will have the "status" field of "vicidial_list" overwritten by the status field of "vicidial_statuses" ... which will be EMPTY if there is no matching status to the new QC status chosen. This will cause the changelog to be incorrect.
if ( strlen($new_record['status']) == '0' )
{
$new_record['status']=$new_record['code'];
}
if($original_record != $new_record)
{
//Information changed: Find out what and record it, first disable "view" logging
$qcchange='Y';
$qcchangelist='';
$qcchangecounter=0;
foreach($original_record as $key=>$value)
{
//only list the changes in the first 35 fiels, those are from the vicidial_list table (the rest are from joined tables, and the changes cascade)
if(($new_record[$key]!=$value)&&($qcchangecounter<=35)) $qcchangelist.="----$key----\n$value => $new_record[$key]\n";
$qcchangecounter++;
}
### insert a NEW record to the vicidial_closer_log table
$qcchangelist=mysqli_real_escape_string($link, $qcchangelist);
$view_epoch = preg_replace('/[^0-9]/','',$_POST['viewtime']);
$elapsed_seconds=$STARTtime-$view_epoch;
$stmt="UPDATE vicidial_qc_agent_log set save_datetime='$NOW_TIME',save_epoch='$STARTtime',elapsed_seconds='$elapsed_seconds',old_status='{$original_record['status']}',new_status='{$new_record['status']}',details='$qcchangelist'
where view_epoch='$view_epoch' and lead_id='$lead_id'";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
}
//QUALITY CONTROL CHANGE LOG END
$original_sales_rep = $row['user'];
$campaign_id = $row['campaign_id'];
$campaign_name = $row['campaign_name'];
$lead_name = trim(trim($row['first_name'].' '.$row['middle_initial']).' '.$row['last_name']);
$scheduled_callback = $row['scheduled_callback'];
echo " "._QXZ("information modified")."
"._QXZ("Callback Information").":\n";
### LOG INSERTION Admin Log Table ###
$SQL_log = "$stmt|";
$SQL_log = preg_replace('/;/', '', $SQL_log);
$SQL_log = addslashes($SQL_log);
$stmt="INSERT INTO vicidial_admin_log set event_date='$NOW_TIME', user='$PHP_AUTH_USER', ip_address='$ip', event_section='LEADS', event_type='MODIFY', record_id='$lead_id', event_code='ADMIN MODIFY LEAD', event_sql=\"$SQL_log\", event_notes='';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if($DB)
{
echo __LINE__."\n";
}
if ( ($dispo != $status) and ($dispo == 'CBHOLD') )
{
if($DB)
{
echo __LINE__."\n";
}
### inactivate vicidial_callbacks record for this lead
$stmt="UPDATE vicidial_callbacks set status='INACTIVE' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and status='ACTIVE';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
echo " "._QXZ("vicidial_callback record inactivated").": $lead_id \n";
}
//Duped CBHOLD version for vicidial status type 'Scheduled Callback'
if ( ($dispo != $status) and ($scheduled_callback == 'Y') )
{
if($DB)
{
echo __LINE__."\n";
}
### inactivate vicidial_callbacks record for this lead
$stmt="UPDATE vicidial_callbacks set status='INACTIVE' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and status='ACTIVE';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
echo " "._QXZ("vicidial_callback record inactivated").": $lead_id \n";
}
if ( ($dispo != $status) and ($dispo == 'CALLBK') )
{
if($DB)
{
echo __LINE__."\n";
}
### inactivate vicidial_callbacks record for this lead
$stmt="UPDATE vicidial_callbacks set status='INACTIVE' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and status IN('ACTIVE','LIVE');";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
echo " "._QXZ("vicidial_callback record inactivated").": $lead_id \n";
}
if ( ($dispo != $status) and ($status == 'CBHOLD') )
{
if($DB)
{
echo __LINE__."\n";
}
### find any vicidial_callback records for this lead
$stmt="select callback_id from vicidial_callbacks where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and status IN('ACTIVE','LIVE') order by callback_id desc LIMIT 1;";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$CBM_to_print = mysqli_num_rows($rslt);
if ($CBM_to_print > 0)
{
$rowx=mysqli_fetch_row($rslt);
$callback_id = $rowx[0];
}
else
{
$defaultappointment = date("Y-m-d H:i:s", mktime(date("H"),date("i"),date("s"),date("m"),date("d"),date("Y")));
$stmt="INSERT INTO vicidial_callbacks SET lead_id='" . mysqli_real_escape_string($link, $lead_id) . "',recipient='ANYONE',status='ACTIVE',user='$PHP_AUTH_USER',user_group='ADMIN',list_id='" . mysqli_real_escape_string($link, $list_id) . "',callback_time='$defaultappointment 12:00:00',entry_time='$NOW_TIME',comments='',campaign_id='" . mysqli_real_escape_string($link, $campaign_id) . "';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
echo " "._QXZ("Scheduled Callback added").": $lead_id - $phone_number \n";
}
}
//Duped CBHOLD version for vicidial status type 'Scheduled Callback'
//This entry creates the callback
if ( ($dispo != $status) and ($scheduled_callback == 'Y') )
{
if($DB)
{
echo __LINE__."\n";
}
### find any vicidial_callback records for this lead
$stmt="select callback_id from vicidial_callbacks where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' and status IN('ACTIVE','LIVE') order by callback_id desc LIMIT 1;";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
$CBM_to_print = mysqli_num_rows($rslt);
if ($CBM_to_print > 0)
{
$rowx=mysqli_fetch_row($rslt);
$callback_id = $rowx[0];
}
else
{
$defaultappointment = date("Y-m-d H:i:s", mktime(date("H"),date("i"),date("s"),date("m"),date("d"),date("Y")));
$stmt="INSERT INTO vicidial_callbacks SET lead_id='" . mysqli_real_escape_string($link, $lead_id) . "',recipient='USERONLY',status='ACTIVE',user='$original_sales_rep',user_group='ADMIN',list_id='" . mysqli_real_escape_string($link, $list_id) . "',callback_time='$defaultappointment 12:00:00',entry_time='$NOW_TIME',comments='',campaign_id='" . mysqli_real_escape_string($link, $campaign_id) . "';";
$debug1=$stmt;
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
echo " "._QXZ("Scheduled Callback added").": $lead_id - $phone_number \n";
}
}
if ( ($dispo != $status) and ($status == 'DNC') )
{
if($DB)
{
echo __LINE__."\n";
}
### add lead to the internal DNC list
$stmt="INSERT INTO vicidial_dnc (phone_number) values('" . mysqli_real_escape_string($link, $phone_number) . "');";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
echo " "._QXZ("Lead added to DNC List").": $lead_id - $phone_number \n";
}
### update last record in vicidial_log table
if (($dispo != $status) and ($modify_logs > 0))
{
if($DB)
{
echo __LINE__."\n";
}
$stmt="UPDATE vicidial_log set status='" . mysqli_real_escape_string($link, $status) . "' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by call_date desc limit 1";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
}
### update last record in vicidial_closer_log table
if (($dispo != $status) and ($modify_closer_logs > 0))
{
if($DB)
{
echo __LINE__."\n";
}
$stmt="UPDATE vicidial_closer_log set status='" . mysqli_real_escape_string($link, $status) . "' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by closecallid desc limit 1";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
}
### update last record in vicidial_agent_log table
if (($dispo != $status) and ($modify_agent_logs > 0))
{
if($DB)
{
echo __LINE__."\n";
}
$stmt="UPDATE vicidial_agent_log set status='" . mysqli_real_escape_string($link, $status) . "' where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by agent_log_id desc limit 1";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
}
if ($add_closer_record > 0)
{
if($DB) echo __LINE__."\n";
### insert a NEW record to the vicidial_closer_log table
$stmt="INSERT INTO vicidial_closer_log (lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed) values('" . mysqli_real_escape_string($link, $lead_id) . "','" . mysqli_real_escape_string($link, $list_id) . "','" . mysqli_real_escape_string($link, $campaign_id) . "','" . mysqli_real_escape_string($link, $parked_time) . "','$NOW_TIME','$STARTtime','1','" . mysqli_real_escape_string($link, $status) . "','" . mysqli_real_escape_string($link, $phone_code) . "','" . mysqli_real_escape_string($link, $phone_number) . "','$PHP_AUTH_USER','" . mysqli_real_escape_string($link, $comments) . "','Y')";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
}
}
else
{
# JCJ - call span
echo "\n\n
\n";
echo _QXZ("PLACE A CALL TO LEAD").":
\n";
/* JCJ - Commented out, moved to AJAX
//Not a "Submit" result, viewing the record (possibly with URL options such as those below which modify callback status but not record data)
if ($CBchangeUSERtoANY == 'YES')
{
if($DB) echo __LINE__."\n";
### set vicidial_callbacks record to an ANYONE callback for this lead
$stmt="UPDATE vicidial_callbacks set recipient='ANYONE' where callback_id='" . mysqli_real_escape_string($link, $callback_id) . "';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
echo " "._QXZ("vicidial_callback record changed to ANYONE")." \n";
$qcchange='Y';
}
if ($CBchangeUSERtoUSER == 'YES')
{
if($DB) echo __LINE__."\n";
### set vicidial_callbacks record to a different USERONLY callback record for this lead
$stmt="UPDATE vicidial_callbacks set user='" . mysqli_real_escape_string($link, $CBuser) . "' where callback_id='" . mysqli_real_escape_string($link, $callback_id) . "';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
echo " "._QXZ("vicidial_callback record user changed to")." $CBuser \n";
$qcchange='Y';
}
if ($CBchangeANYtoUSER == 'YES')
{
if($DB) echo __LINE__."\n";
### set vicidial_callbacks record to an USERONLY callback for this lead
$stmt="UPDATE vicidial_callbacks set user='" . mysqli_real_escape_string($link, $CBuser) . "',recipient='USERONLY' where callback_id='" . mysqli_real_escape_string($link, $callback_id) . "';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
echo " "._QXZ("vicidial_callback record changed to USERONLY, user").": $CBuser \n";
$qcchange='Y';
}
if ($CBchangeDATE == 'YES')
{
if($DB) echo __LINE__."\n";
### change date/time of vicidial_callbacks record for this lead
$stmt="UPDATE vicidial_callbacks set callback_time='" . mysqli_real_escape_string($link, $appointment_date) . " " . mysqli_real_escape_string($link, $appointment_time) . "',comments='" . mysqli_real_escape_string($link, $comments) . "' where callback_id='" . mysqli_real_escape_string($link, $callback_id) . "';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
echo " "._QXZ("vicidial_callback record changed to")." $appointment_date $appointment_time \n";
$qcchange='Y';
}
*/
//QUALITY CONTROL LOGGING BEGIN - VIEW ONLY
//If no changes have been made, record "view" of this record.
if ($qcchange != 'Y')
{
if($DB) echo __LINE__."\n QCCHANGE != Y";
### insert a NEW record to the vicidial_closer_log table
$stmt="INSERT INTO vicidial_qc_agent_log (qc_user,qc_user_group,qc_user_ip,lead_user,web_server_ip,view_datetime,view_epoch,lead_id,list_id,campaign_id,processed,qc_log_id)
values('" . mysqli_real_escape_string($link, $PHP_AUTH_USER) . "','$LOGuser_group','{$_SERVER['REMOTE_ADDR']}','{$original_record['user']}','{$_SERVER['SERVER_ADDR']}','$NOW_TIME','$STARTtime','" . mysqli_real_escape_string($link, $lead_id) . "','" . mysqli_real_escape_string($link, $original_record['list_id']) . "','" . mysqli_real_escape_string($link, $campaign_id) . "','N', '$qc_log_id')";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
}
//QUALITY CONTROL LOGGING END
if($DB) echo __LINE__."\n";
$stmt="SELECT count(*) from vicidial_list where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "'";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$lead_count = $row[0];
##### CALLBACK INFORMATION #####
echo "
";
################################
# JCJ - end call span
if ($lead_count > 0)
{
if($DB) echo __LINE__."\n";
##### grab vicidial_list_alt_phones records #####
$stmt="select phone_code,phone_number,alt_phone_note,alt_phone_count,active from vicidial_list_alt_phones where lead_id='" . mysqli_real_escape_string($link, $lead_id) . "' order by alt_phone_count limit 500;";
$rslt=mysql_to_mysqli($stmt, $link);
$alts_to_print = mysqli_num_rows($rslt);
$c=0;
$alts_output = '';
while ($alts_to_print > $c)
{
if($DB)
{
echo __LINE__."\n";
}
$row=mysqli_fetch_row($rslt);
if (preg_match("/1$|3$|5$|7$|9$/i", $c))
{$bgcolor="bgcolor='#".$SSstd_row2_background."'";}
else
{$bgcolor="bgcolor='#".$SSstd_row1_background."'";}
$c++;
$alts_output .= "
\n";
}
else
{ // CHANGE record
$detailtooltip=str_replace("\n", "
", $row['details']); // tool tip line break
and
both work in IE, but not firefox.
$qc_agent_log .= "
\n";
echo "\n";
echo "\n";
# END QC LOG SPAN
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level >= 9 and modify_leads IN('1','2','3','4');";
if ($DB) {echo "|$stmt|\n";}
if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
$rslt=mysql_to_mysqli($stmt, $link);
$row=mysqli_fetch_row($rslt);
$admin_display=$row[0];
if ($admin_display > 0)
{
echo ""._QXZ("Click here to see Lead Modify changes to this lead")."\n";
}
}
echo "